Nissan Murano Complaints (2004)

678 consumer complaints on file.

#11130728September 22, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
I WAS DRIVING AT ABOUT 30 MPH ON A CITY STREET AND ALL THE DASH LIGHTS CAME ON INCLUDING THE BRAKE LIGHT, CAR WOULD NOT ACCELERATE AND STEERING WHEEL LOCKED LIKE IT HAD NO POWER STEERING. PULLED OVER, PARKED, TURNED OFF CAR, WAITED A MINUTE. TURNED CAR BACK ON AND ALL DASH LIGHTS WERE OFF AGAIN. DROVE FOR A MILE TO SEE IF IT WOULD HAPPEN AGAIN AND IT DID NOT. WHAT THE HELL, @NISSAN? I HAD MY CHILDREN IN THE CAR. THAT'S NOT SAFE FOR A CAR TO JUST TURN OFF LIKE THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120964August 19, 2018
ELECTRICAL SYSTEM
AUGUST 18, 2018 BOUT 9:50 PM, AFTER PASSING THREW NEW ALBANY ON MY WAY BACK TO MEMPHIS AFTER LEAVING STARKVILLE, MS. WHEN IT FELT LIKE MY NISSAN MURANO WAS LOSING POWER ON HIGHWAY 78 WITH ONE VEHICLE IN LEFT LANE BOUT CAR LENGTH BEHIND AND ANOTHER BOUT THREE CAR LENGTH BEHIND ME IN THE RIGHT LANE. I PULLED OFF ON RIGHT SIDE OF THE ROAD BOUT 100 YARDS FROM EXIT TO GLENFIELD AND OXFORD, MS. THE VEHICLE WOULD ONLY MOVE ABOUT 5 OR 7 MILES HOUR ALLOWING ME TO MAKE IT TO GLENFIELD/ OXFORD TURNOFF THEN JUST STOPPED WOULD NOT MOVE ANY FARTHER. CUTTING ON THE HAZARDOUS BLINKERS WAS DRAINING THE BATTERY POWER. A LADY STOPPED AND GAVE ME A BUS OFF BUT BATTERY DIED SHORTLY AFTER SHE LEFT. BEING ON THE OTHER SIDE OF NEW ALBANY I COULD ONLY TEXT ALLOWING ME TO TEXT MY SON WHO WAS ON HIS WAY FROM STARKVILLE AFTER HE GOT OFF WORK AT 10:30 PM. WHEN MY SON ARRIVED WE CHARGED THE BATTERY FOR 10 TO 15 MINUTES GIVING THE MURANO ENOUGH POWER TO MAKE MILE OR MILE AND A HALF BACK TO NEW ALBANY WHERE LOST ALL POWER AGAIN. WALMART WAS CLOSE BY WHERE PURCHASED A NEW BATTERY ALLOWING ME TO MAKE 60 OR LESS MILES BACK TO MEMPHIS. THE BATTERY AND BRAKE LIGHTS REMAINED ON I CUT OFF ALL UNNECESSARY POWER. MONDAY MORNING I PLAN TO TAKE TO NISSAN DEALER AFTER LEARNING OFF RECALL FOR THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119596August 13, 2018
ENGINE
SAME PROBLEM OF A RECALL CAMPAIGN OF A THROTTLE VALVE ISSUE HAS HAPPENED THREE TIMES IN THE LAST TWO MONTHS; ENGINE DOES NOT RESPOND WITH AN ACCELERATOR IN STOP & GO CONDITIONS. IT WAS/IS RESOLVED BY TURNING OFF IG AND RE-START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118781August 9, 2018
ELECTRICAL SYSTEM
CAR STALLED WHILE RUNNING ON CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112164July 18, 2018
UNKNOWN OR OTHER
I WAS DRIVING ON MY WAY HOME, ON THE HIGHWAY AT ABOUT 65MPH. WHEN IT STARTED TO SLOW DOWN EVEN WHEN I WAS STEPPING ON THE ACCELERATOR. THEN IT SUDDENLY STARTED TO WORK AGAIN PROPERLY. MY HOME WAS 20 MIN OR SO FROM WHERE I STARTED DRIVING. DURING THIS TIME THE SAME THING KEPT HAPPENING OF THE SPEED SLOWING DOWN AND NOT GOING UP EVEN WHEN PRESSING ON THE ACCELERATOR FOR A GOOD 4-5TIMES. UNTIL SUDDENLY THE ENGINE STOPPED WORKING. THANKFULLY I WAS ABLE TO MAKE A SAFE PULL OVER ON THE HIGHWAY. A MECNIC CAME TO SEE IT AND TOLD ME IT'S A BAD ALTERNATOR. AFTER LOOKING ONLINE I SAW THAT THIS HAS HAPPENED TO MANY NISSAN MURANO OWNERS! IT'S SO DANGEROUS BECAUSE IT JUST STARTS TO HAPPEN RANDOMLY. I GOT LUCKY LIKE I MENTIONED AND WAS ABLE TO MAKE A SAFE STOP. I CAN ONLY IMAGINE IF I DIDN'T. I WAS PREGNANT AND HAD BOTH OF MY TODDLERS IN THE CAR!! I THINK THIS SHOULD BE A RECALL IF IT'S BECAUSE THE ALTERNATOR WAS INSTALLED DEFECTIVE TO BEGIN WITH. I CALLED NISSAN AND THE LADY I SPOKE TO WAS NO HELP AT ALL SHE SAID BECAUSE MY CAR IS SO OLD THERE'S NOT MUCH THEY CAN DO ABOUT IT!? SERIOUSLY! I HAVE HAD OTHER CARS SAME AS OLD OR A FEW YEARS NEWER AND THAT NEVER PLAYED A IMPORTANT ROLE ON HAVING THE RECALL HONORED BECAUSE IT'S SOMEHING THAT MAKES THE CAR UNSAFE AND IT WAS BECAUSE OF A FAULTY PART ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111013July 12, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES WITH THE ELECTRICAL SYSTEM AND ALTERNATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE ALTERNATOR REPLACED SEVEN TIMES AND THE BATTERY WAS ALSO REPLACED. THE DEALER (AUTONATION NISSAN PEMBROKE PINES, 8890 PINES BLVD, PEMBROKE PINES, FL 33024, (954) 949-0421) WAS CONTACTED AND STATED THAT THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED PER AN UNKNOWN RECALL, WHICH HAD EXPIRED. THE DEALER WOULD NOT HONOR THE RECALL REPAIR PERFORMED BY AN OUTSIDE MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,852.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104740June 29, 2018
ENGINE, VEHICLE SPEED CONTROL
MY 2004 NISSAN MURANO STALLS WHEN DRIVING AND SITTING STILL. WHEN DRIVING MY CAR RESPONDS AS IF IT IS NOT RECOGNIZING ME PUSHING THE GAS AND THEN AFTER A FEW SECONDS IT JUMPS TO GET GOING. LIKES ITS CATCHING UP TO THE SPEED AMOUNT I PRESSED WHEN PUSHING THE GAS. WHEN I AM SITTING STILL MY CAR DOES NOT MOVE IN IT STALLS IN ANY DIRECTION (MOVING FORWARD OR BACKWARD) FOR A FEW SECONDS THEN JERKS WHEN ITS READY. THIS MOSTLY OCCURS WHEN DRIVING ON CITY STREETS, HIGHWAYS, TURNING OR STATIONARY. WHENEVER THE CAR IS STARTED. THE NHTSA CAMPAIGN ID NUMBER IS 09V169000 THIS REPORT EXPLAINS MY ISSUES WITH MY CAR EXACTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097008May 21, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY AND THE ABS INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ALTERNATOR FAILED AND REPLACED THE PART THREE DIFFERENT TIMES. THE CONTACT STATED THAT THE ALTERNATOR CAUGHT FIRE WITHOUT WARNING. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. AN INDEPENDENT MECHANIC EXTINGUISHED THE FIRE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11096886May 19, 2018
ENGINE, POWER TRAIN
WHEN TAKING OFF FROM A COMPLETE STOP OR TRYING TO ACCLERATE THE REVS TO 3000 RPM AND NOT GAIN ANY SPEED, YOU HAVE PUSH AND LET OFF THE ACCELERATOR SEVERAL TIMES JUST TO MAINTAIN ANY KIND OF FORWARD MOMENTUM THE CAR CAN MUSTER. I DONT KNOW WHY THE CAR WILL NOT GAIN ANY SPEED. THIS COULD BE A REAL SAFETY ISSUE ON A BUSY ROADWAY.I HAVE READ MANY OTHER POST ABOUT SIMILIAR ISSUE LIKE MINE AND IT SOUNDS LIKE THE CVT ARE VERY UNRELIABLE AND NISSAN SHOULD DO THE RIGHT THING FOR US CAR OWNERS, THE CAR ONLY HAS 91000 MILES ON IT AND THIS ISSUE SHOULD NOT BE OCURRING IN SO MANY VEHICLES. THEIR SHOULD BE SOMETHING DONE ABOUT THIS ISSUE TO HELP THE OWNERS OUT. NISSAN KNOWS THAT THERE CVT TRANSMISSION ARE VERY FAULTY AND WILL NOT HOLD UP....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092376May 7, 2018
ELECTRICAL SYSTEM, ENGINE
ENGINE SHUTS OFF WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082567April 2, 2018
SEATS
ON MARCH 29, 2018 I SAT DOWN IN MY CAR AND FELT THE DRIVERS SEAT MOVE DOWNWARD FOR THE FIRST TIME. WHEN I GOT HOME I EXITED THE CAR AND GOT BACK IN THE SAME THING HAPPENED AGAIN. THERE WAS NO INDICATION OF ANYTHING BEING BROKEN OR OUT OF PLACE PRIOR TO THE 29TH OF MARCH. ADDITIONALLY, I HAVE NOT BEEN IN ANY ACCIDENTS, NOR HAS ANY ONE DRIVEN MY CAR BESIDES MYSELF. AS OF TODAY (APRIL 2, 2018) I HAVE TAKEN MY CAR TO A MECHANIC FOR AN ESTIMATE AND WILL CHECK WITH ANOTHER REPAIR SHOP ON APRIL 3, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064938January 25, 2018
STRUCTURE:BODY, SUSPENSION
I CONTACTED NISSAN ON 12/20/17 AFTER I DROVE MY 2004 NISSAN MURANO (PURCHASED 8/18) AND I HEARD A LOUD CLUNK AS MY SON AND I WERE ON A COLLEGE TOUR. I DROVE THE CAR TO MY MECHANIC AND WHEN I SHOWED HIM THE PROBLEM, HE WONDERED HOW I WAS ABLE TO DRIVE THE CAR WHEN THE BACK WHEELS WERE "TOED" INWARD. HE PUT IT ON THE LIFT AND TOLD ME THAT THE SUB FRAME WAS DISINTEGRATED. THE CAR ONLY HAS 124,000 MILES ON IT. I CONTACTED NISSAN AND THEY HAD ME TAKE THE CAR TO A NISSAN DEALERSHIP TO HAVE THEM DIAGNOSE IT. IT WAS AS MY MECHANIC HAD SAID, THE REAR SUB FRAME WAS COMPLETELY DISINTEGRATED BY RUST, UN-DRIVABLE. THE FRONT SUB FRAME IS TOTALLY FINE, NO RUST. I HAVE DONE SOME RESEARCH ON MY OWN AND FROM ONE WEBSITE I HAVE FOUND APPROXIMATELY 10 OTHERS THAT HAVE HAD THE SAME THING HAPPEN TO THEIR CARS; SOME THE SAME YEAR AND SAME MILEAGE. I DO NOT THINK THIS IS A STRANGE COINCIDENCE. I FEEL THAT THERE IS SOMETHING WRONG BEYOND "NORMAL WEAR AND TEAR". NISSAN REFUSES TO ADMIT THAT THERE IS A BIGGER PROBLEM AND THE EXTREMELY HAZARDOUS SITUATION THAT IS HAPPENING. IF THE SUB FRAME WOULD HAVE COLLAPSED WHILE I WAS DRIVING ON THE INTERSTATE MY SON, MYSELF AND GOD ONLY KNOWS WHO ELSE ON THE ROAD THAT WOULD HAVE BEEN INJURED BY CAR PARTS FLYING ALL OVER THE ROAD. I DO NOT HAVE PICTURES OF THE CAR BUT THE MECHANIC KNOWS AND IT HAS TAKEN HIM A MONTH TO FIX MY CAR (STILL DON'T HAVE IT BACK) AND A 3500.00 PRICE TAG ON THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053366December 7, 2017
POWER TRAIN
THE VEHICLE WOULD NOT ACCELERATE AFTER IT HAD COME TO A COMPLETE STOP ON HIGHWAY. AFTER GETTING OUT OF MY VEHICLE AND PUSHING IT TO THE SIDE, THE VEHICLE FINALLY DROVE AWAY. BUT AFTER THIS THE VEHICLE HAS HAD A TRANSMISSION RATTLE IN WHICH NONE OF MY (4) MECHANICS CAN SEEM TO FIX. FAILURE AT 100,110K MILES. GLAD NISSAN IS MAKING MONEY WHILE WE SUFFER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050941November 28, 2017
ENGINE
I WAS DRIVING NISSAN MURANO ON A CITY STREET. THE "CHECK ENGINE SOON" LIGHT CAME ON. I STOPPED AND PARKED. THEN IT HAD HARD TIME TO START. I KEPT HOLDING IGNITING AND STARTED THE CAR. THEN I DROVE TO GOODYEAR CAR SERVICE. THEY TOLD ME TO REPLACE CRANK SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044899November 9, 2017
ELECTRICAL SYSTEM
FAULTY WIRE ON THE ALTENATOR CAUSING THE BRAKE AND BATTERY LIGHT TO COME ON AND LOST POWER AND CAR DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011718July 31, 2017
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE OCCASIONALLY STALLS ON TAKE OFF. PROBLEM NEVER WENT AWAY AFTER FIRST RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981382April 29, 2017
SEATS
FROM NORMAL USAGE, THE FRONT SIDE DRIVER'S SEAT BROKE (IN 2016) FROM WHAT I BELIEVE IS A DEFECTIVE SEAT BRACKET. NOW THE SEAT WOBBLES AND ROCKS WHENEVER I AM DRIVING AND WHEN THE CAR MOVES SIDE TO SIDE AT ALL. SEAT BROKE UPON EXITING VEHICLE. I WEIGH 163 POUNDS AND AM THE PRIMARY DRIVER. NO SUDDEN MOVEMENT CREATED THE BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981061April 27, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. WITHOUT WARNING, THE VEHICLE SURGED TO 40 MPH AND ALMOST CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT HAD TO REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL TO SLOW DOWN THE VEHICLE. THE FAILURE ONLY OCCURRED WHEN COMING TO A COMPLETE STOP. THE CONTACT ALSO STATED THAT THERE WAS A STRONG BURNING ODOR EMITTED FROM THE VENTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A TRANSMISSION DEATH CODE CAME UP, WHICH INDICATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980916April 26, 2017
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 25-30 MPH IN INCLEMENT WEATHER, THE VEHICLE BECAME UNCONTROLLABLE WITHOUT WARNING. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR SUBFRAME WAS EXTREMELY CORRODED. THE CONTACT STATED THAT THE UPPER CONTROL ARM SUBFRAME WAS DETACHED DUE TO CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,292.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972219April 13, 2017
UNKNOWN OR OTHER
BRAKE LIGHT WARNING LIGHT COMES ON, AT THE SAME TIME AS THE BATTERY LIGHT. CAR LOOSES POWER AND WHEN I STEP ON THE GAS IT WILL NOT MOVE. THIS IS VERY DANGEROUS. I SEE A RECALL FOR THIS YEAR, BUT BEING TOLD NOT MY VEHICLE. WELL IT IS MY VEHICLE IN WHICH IT IS HAPPENING TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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