Nissan Murano Complaints (2007)

676 consumer complaints on file.

#10425461September 14, 2011
VISIBILITY
DRIVER SIDE SUN VISOR DOES NOT STAY IN DOWN POSITION. EVEN THOUGH VEHICLE HAS EXTENDED WARRANTY, NISSAN REFUSES TO COVER IT. VISOR HAS TO BE HELD BY HAND WHILE DRIVING TO STAY IN CORRECT POSITION. IF NOT HELD, THEN VISOR MOVES OUT OF POSITION SOMETIMES BLOCKING VIEW OF TRAFFIC LIGHTS AND VEHICLES AHEAD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425345September 13, 2011
VISIBILITY
THIS IS A 2007 MURANO PURCHASED NEW IN 2008. ON SEPTEMBER 12, WHILE DRIVING AT LOW SPEED (25 MPH) THE DRIVER SIDE VISOR LOST ITS GRIP AND FELL TO A HANGING POSITION. THIS IS A HAZARD AS IT IMPAIRS VISIBILITY. I HAVE RESEARCHED THE NISSAN FORUMS AND FOUND OUT THIS IS A VERY COMMON PROBLEM WITH MURANOS DATING BACK TO 2004. HOWEVER, DESPITE THOUSANDS OF COMPLAINTS, I HAVE NOT SEEN THAT A RECALL HAD BEEN ISSUED. IT IS VERY DISTURBING THAT THE PART/REPAIR IS REALLY EXPENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424235September 8, 2011
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SEAT WOULD WOBBLE FROM SIDE TO SIDE ABNORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423906September 6, 2011
SEATS
APPROX. 2 MONTHS AGO, I NOTICED THAT THE DRIVERS SEAT OF MY VEHICLE WAS WOBBLING. THE VEHICLE HAS 65,000 MILES ON IT. UPON INSPECTION, I FOUND THAT THE LEFT, REAR PORTION OF THE SEAT WAS NO LONGER ATTACHED TO THE BODY OF THE CAR. THE SEAT MOVES WHEN I ENTER AND EXIT THE CAR AND IT LEANS WHILE MAKING TURNS DRIVING THE VEHICLE. I CHECKED ON LINE FOR ANY POSSIBLE RECALLS RELATED TO THIS ISSUE, AS THE SEAT SHOULD NOT BE LOOSE AND I SEE IT AS A HUGE SAFETY RISK SHOULD I BE IN A COLLISION. THE SEAT IS NOT SECURED TO THE BODY OF THE VEHICLE. I FOUND MANY CONSUMER COMPLAINTS RELATED TO THIS ISSUE INVOLVING NOT ONLY THE 2007 YEAR MODEL, BUT OTHER YEAR MODELS AS WELL. MANY OF THE INDIVIDUALS STATED THAT THEY HAD CONTACTED THEIR NISSAN DEALERSHIP AS WELL AS CORPORATE NISSAN AND WERE TOLD THAT THIS DEFECT IS NOT INVOLVED IN A RECALL BECAUSE IT IS NOT A SAFETY ISSUE, YET THEY WILL RECALL AN AIR CLEANER TUBE THAT HAS A TENDENCY TO COME LOOSE. THE DEALERSHIPS WILL REPAIR THE COMMON DEFECT FOR MORE THAN A $1000. I SENSE THAT THIS ISSUE HAS ALREADY COME TO YOUR ATTENTION, AFTER SEEING THE NUMBER OF COMPLAINTS REPORTED. PLEASE HELP US TO GET NISSAN TO THE NEXT RIGHT THING BY BACKING THEIR PRODUCT AND MORE IMPORTANTLY, REPAIRING A GROSS DEFECT THAT ABSOLUTELY MAKES THEIR VEHICLES AFFECTED, UNSAFE TO DRIVE. THANK YOU FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422854September 1, 2011
SEATS
WHEN I INITIALLY PURCHASED MY 2007 MURANO, THE DRIVER-SIDE ELECTRIC SEAT WOULD ROCK SLIGHTLY WHEN LEANING FORWARD OR BACK. RECENTLY THE FRAME CONNECTING THE FRONT OF THE SEAT (JUST UNDER THE CUSHION) TO THE FLOOR FRAME SNAPPED AND CAUSED THE ENTIRE SEAT TO FOLD BACKWARDS. LUCKILY I HAD JUST PULLED INTO MY DRIVEWAY AND WAS ABLE TO STEP ON THE BRAKE AND PUT IT IN PARK BEFORE I WAS IN AN ACCIDENT. UPON EXAMINATION, THE FRAME NECESSARY TO SECURE THE SEAT TO THE FLOOR WAS WOEFULLY INADEQUATE. I HAVE SEARCHED THE INTERNET AND HAVE FOUND MANY OTHERS COMPLAINING OF THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421299August 24, 2011
STEERING
AT ANY RATE OF DRIVING THE WHEELS BEGIN TO SHAKE AND THE CAR RATTLES. TURNING AND STEERING BECAME VERY DIFFICULT. THE CAR WAS TAKEN TO A MECHANIC AND HE INDICATED THE POWER STEERING FLUID WAS LOW AND THUS ADDED FLUID. SEVERAL WEEKS LATER IT HAPPENED AGAIN AND FLUID WAS ADDED AGAIN AND THE MECHANIC STATED THE POWER STEERING HIGH PRESSURE HOSE WAS LEAKING POWER STEERING FLUID AND NEEDED TO BE REPLACED. APPROXIMATE MILEAGE 74,000. FLUID HAS TO BE REPLACED CONSISTENTLY AND I AM TERRIFIED OF DRIVING THE CAR. THIS IS A COMMON PROBLEM WITH THE MURANO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419847August 17, 2011
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE DRIVER'S SIDE SEAT BROKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SEAT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFERED ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 48,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419616August 16, 2011
SEATS, SEAT BELTS
THE SEATBELT RELEASE MECHANISM HAS BECOME INTERMITTENT (STICKY) OVER THE PAST SEVERAL WEEKS. THIS APPEARS TO BE DUE TO THE COLLAPSE OF THE DRIVER'S SEAT FRAME, WHICH OCCURRED ON THIS VEHICLE SEVERAL MONTHS AGO. THE SEAT BELT APPEARS TO BE ANCHORED TO THE SEAT FRAME ON THE RIGHT SIDE, AND TO THE VEHICLE BODY ON THE LEFT SIDE. THE WOBBLING MOTION OF THE DRIVER'S SEAT DUE TO THE COLLAPSED FRAME APPEARS TO AFFECT THE SEAT BELT TENSION, WHICH MAY BE AFFECTING THE OPERATION OF THE RELEASE MECHANISM. I AM AWAITING THE SAFETY RECALL ON BOTH OF THESE ISSUES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418497August 11, 2011
STEERING
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A RATTLING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS, WHERE THE MECHANIC STATED THAT THE POWER STEERING FLUID WAS LOW. A FEW DAYS AFTER THE POWER STEERING FLUID WAS ADDED, THE RATTLING SOUND CONTINUED AND THE POWER STEERING FLUID WAS LOW AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIAN STATED THE POWER STEERING HIGH PRESSURE HOSE WAS LEAKING POWER STEERING FLUID AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418345August 10, 2011
VISIBILITY
THE DRIVER'S SIDE SUN VISOR FALLS DOWN AND BLOCKS THE VIEW OF THE DRIVER. I USED TO KEEP MY SEAT UP HIGH BECAUSE I'M SHORT, AND IT HELPED ME HAVE A BETTER VIEW OF THE ROAD. I'VE LOWERED MY SEAT BECAUSE WHEN THE VISOR FALLS IT COMPLETELY BLOCKS MY VIEW. THE VISOR HAS STARTED FALLING AT LEAST ONCE EVERY TIME I DRIVE IT. IT EVEN HAPPENS ON THE FREEWAY, WHERE THE ROAD IS SMOOTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416479August 1, 2011
VISIBILITY
THE DRIVER'S SIDE SUN VISOR ABRUPTLY FALLS DOWN OBSTRUCTING THE VIEW OF THE DRIVER. IT HAPPENS NOW CONTINUOUSLY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416412July 31, 2011
SEATS
I HAVE A 2007 NISSAN MURANO. THE DRIVER SIDE LEFT WELD BRACKET BROKE ON MY SEAT. I AM THE ONLY DRIVER OF THIS CAR AND I AM A FEMALE WEIGHING 140 POUNDS. I DON'T THINK THAT IS AN EXCESSIVE AMOUNT OF WEIGHT FOR A SEAT TO HOLD. THIS HAS CREATED A HUGE SAFETY HAZARD FOR ME... AND IT'S GOING TO COST ME AROUND $1200 TO FIX. THIS DOESN'T SEEM RIGHT TO ME... I HAVE SEEN A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE. WHY HASN'T NISSAN STEPPED IN AND ISSUED A RECALL TO MAKE THIS RIGHT BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED, DUE TO THIS ISSUE. I'M THINKING OF GETTING RID OF THIS CAR AND MOVING ON... I WAS UNDER THE IMPRESSION THAT NISSAN MADE A QUALITY VEHICLE THAT WAS BUILT TO LAST AND SAFE, BUT WHAT KIND OF VEHICLE IS SAFE THAT CAN'T SAFELY HOLD A 140 POUND FEMALE INTO HER SEAT??? WAKE UP NISSAN AND DO THE RIGHT THING!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415113July 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2007 NISSAN MURANO'S DIFFERENTIAL JUST FAILED ON A HIGHWAY WITHOUT ANY WARNING. I WAS WITH THREE KIDS ON A HIGH WAY AND IT WAS PITCH DARK. THE ONLY THING I DID THAT DAY WAS TO CHANGE MY REAR TYRES AND I HAVE NO IDEA IF THIS MIGHT HAVE CONTRIBUTED TO IT. UPON RESEARCH FOR A NEW PART, I REALIZED THAT QUITE A LOT OF PEOPLE HAVE HAD THE SAME COMPLAINTS ABOUT THEIR MURANO AND I AM NOT SURE IF THEY SHOULD BE FORCED TO RECALL THE VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10413465July 18, 2011
SEATS
THE DRIVER-SIDE SEAT FRAME BROKE ON MY 2007 NISSAN MURANO AFTER NORMAL USE ONLY. I WAS LUCKY THAT IT BROKE WHILE THE CAR WAS PARKED. SINCE THE SEAT DROPS SUDDENLY WHEN THE FRAME BREAKS, THIS IS AN OBVIOUS SAFETY HAZARD. NISSAN DID NOT OFFER TO REPAIR THE SEAT. THEY TOLD ME THE PART ALONE COSTS $950 AND I WOULD HAVE TO PAY FOR IT BEFORE THEY WOULD EVEN ORDER THE PART. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413161July 16, 2011
AIR BAGS:FRONTAL
MY AIR BAG LIGHT ON THE DRIVERS SIDE STARTED FLASHING. AFTER TAKING IT TO A NISSAN MECHANIC I WAS TOLD THAT THE WHOLE AIR BAG ASSEMBLY NEEDS TO BE REPLACED TO THE TUNE OF $1200.00. I HAVE NOTICED A LOT OF AIR BAG PROBLEMS FOR NISSANS JUST RANDOMLY GOING BAD. WE DIDN'T GET INTO A WRECK OR ABUSE THE CAR IN ANY WAY.... IT JUST STOPPED WORKING. ONE OF THE REASONS WE PURCHASED THIS VEHICLE WAS BECAUSE IT HAD A 5 STAR SAFETY RATING. LITTLE DID I REALIZE THAT THE AIRBAG WILL JUST STOP WORKING WHILE I AM DRIVING. I BELIEVE THAT NISSAN SHOULD REPAIR THIS DEFECT AND ALL OTHERS LIKE IT. AS I PREVIOUSLY STATED WE DIDN'T DO ANYTHING WRONG TO CAUSE THIS AND THEY HAVE HAD NUMEROUS COMPLAINTS OVER THIS PROBLEM. PLEASE HELP ME AND OTHERS. THANK YOU. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411807July 11, 2011
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I HAD A TRANSFER CASE FAILURE ON MY 2007 NISSAN MURANO 600 MILES AFTER I HIT 60,000 MILES ON MY CAR. MY CAR'S AWD SYSTEM FAILS AT SLOW SPEEDS AND TURNS. TO CORRECT THE FAILURE IS 3 K +. I AM TOLD BY MY LOCAL DEALER THIS OCCURS FREQUENTLY HOWEVER IT IS NOT A RECALLED ITEM YET. I WAS ALSO TOLD IF I BROUGHT IT IN 600 MILES EARLIER THEY WOULD COVER THE REPAIRS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411909July 11, 2011
VISIBILITY
THE DRIVERS SIDE SUN VISOR BROKE AND WILL NOT STAY IN THE UP POSITION. IT FALLS DOWN UNEXPECTINGLY AND CAUSES THE VIEW OF THE DRIVER TO BE BLOCKED. THIS HAS HAPPENED ON TWO OCCASSIONS THAT ALMOST CAUSED A WRECK. NISSAN CLAIMS THIS IS NOT COVERED UNDER THE WARRANTY. THERE HAVE BEEN NUMEROUS COMPLAINTS ON THE NISSAN WEBISTE BECAUSE THEY WILL NOT RECALL THIS ITEM. TO REPLACE THE SUN VISOR IS $350-500. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411643July 10, 2011
SEATS
DRIVER SIDE POWER FLAT BRACKET/ MOTOR BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411687July 10, 2011
SEATS
DRIVER SEAT BECAME UNSECURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411609July 9, 2011
SEATS, UNKNOWN OR OTHER
I HATE TO COMPLAIN AND I'VE NEVER FILED A COMPLAINT BEFORE, BUT SOME TYPE OF MOTION HAS TO BE ENFORCED WITH THE NISSAN MURANO LINE OF VEHICLES. THERE ARE SO MANY ISSUES WITH THIS VEHICLE THAT I HAVE CHOSEN TO LIST THE MOST HAZARDOUS AND FRUSTRATING ONES. THE FIRST ISSUE WAS RECALLED. MONTHS BEFORE A RECALL WAS FINALLY ENFORCED, I ALMOST GOT SEVERELY HURT AT A STOPLIGHT WHEN THE AIR EXHAUST HOSE SLIPPED OFF ON MY 2007 NISSAN MURANO, WHICH CAUSED IT TO COMPLETELY STOP IN THE MIDDLE OF DRIVING THROUGH THE STOPLIGHT. THE SECOND ISSUE WILL ALSO CAUSE NEAR DEATH EXPERIENCES/DEATHS IF A RECALL IS NOT ENFORCED. MY DRIVER SIDE SEAT AND 1,000S OF OTHERS' DRIVER SIDE SEATS HAVE A COLLAPSED REAR BRACKET WHICH CAUSES THE SEAT TO MOVE BACK IN FORTH. THIS IS EXTREMELY DANGEROUS! A REAR-END COLLISION COULD BE JUST AS FATAL AS A HEAD ON COLLISION DUE TO THE FACT THAT THE SEAT WILL MOVE FORWARD AND THROW THE DRIVER INTO THE AIR BAG BREAKING THEIR NECK AND VARIOUS OTHER FATAL INJURIES TO GRAPHIC TO LIST. I FORESEE A HUGE LAWSUIT AS NISSAN HAS BEEN ALERTED OF THIS ISSUE MANY TIMES AND REFUSES TO COVER IT, EVEN FOR VEHICLES STILL UNDER WARRANTY. INSTEAD, THEY CHARGE ON AVERAGE $1,200 TO FIX IT. IF YOU WOULD LIKE TO SIMULATE THE ISSUE, YOU ARE MORE THAN WELCOME TO USE MY MURANO WITH A CRASH TEST DUMMY AND CRASH IT INTO A WALL. THE MOST NERVE WRECKING ISSUE IS THE BREAKS. NO MATTER WHAT KIND OF BRAKES YOU HAVE INSTALLED OR WHO INSTALLS THEM (EVEN THE DEALER), THEY STILL SQUEAK EXTREMELY LOUD. ONCE AGAIN, NISSAN KNOWS ABOUT THIS AS A COMMON PROBLEM, BUT THEIR RESPONSE IN LAMEN TERMS IS, 'SORRY, THAT YOU WERE STUPID ENOUGH TO PAY 38K FOR A HUNK OF JUNK.' I HAVE SO MANY OTHER ISSUES WITH THIS VEHICLE THAT I LAY AWAKE AT NIGHT AND PRAY THAT IT WILL GET STOLEN, A MAJOR HAIL STORM, OR I WIN THE LOTTERY SO I CAN GET RID OF IT AS I STILL OWE ON IT AND I'M UPSIDE DOWN ON TRADE VALUE. THIS IS MY 1ST AND LAST NISSAN. I'M GOING BACK TO GM FOR BETTER QUALITY AND CUSTOMER SATISFACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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