Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10358763October 1, 2010
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH THE FRONT DRIVERS BEGAN TO SHAKE. THE VEHICLE WAS PULLED OVER AND UPON EXAMINATION HE NOTICED THE SEAT WAS DETACHED FROM THE MOUNTING TRACKS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS CONFIRMED THAT THE FRONT DRIVERS SEAT DETACHED FROM THE MOUNTING TRACKS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358508September 30, 2010
VISIBILITY
2005 MURANO SUN VISORS BROKE AND FELL HALF WAY DOWN BLOCKING SOME OF MY DRIVING VIEW. THEY WANT OVER $325.00 FOR A NEW ONE TIMES 2 = $650.00 WITHOUT ANY ASSURANCE THAT REPLACEMENTS WILL NOT DO THE SAME. THE ONLY ANSWER I GET IS OUT OF WARRANTY. PERHAPS YOU COULD GIVE ME SOME HELP TO REMEDY THIS ISSUE SHORT OF SEWING A SNAP TO THE ROOF. THANK YOU FOR ANY COOPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358123September 28, 2010
SEATS
2005 NISSAN MURANO - DRIVER SEAT BROKE AND IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357948September 27, 2010
LATCHES/LOCKS/LINKAGES
DOOR LOCKS DOES NOT WORK AS INTENDED HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357965September 27, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE FRONT PASSENGER DOOR AND LIFT GATE LOCKS ARE FAILING TO LOCK OR UNLOCK FROM KEY FOB OR FROM LOCK/UNLOCK SWITCH ON DRIVER'S DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357737September 26, 2010
LATCHES/LOCKS/LINKAGES
2005 NISSAN MURANO DOOR LOCKS DO NOT WORK WITH KEY FOB OR DOOR BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357029September 22, 2010
SEATS
BROKEN WELDS IN THE DRIVER'S SEAT BASE FRAME. FIRST BROKE ABOUND 4/9/2008. AFTERMARKET SEAT HEATERS HAD BEEN INSTALLED BY A VENDOR PREVIOUSLY. TOOK VEHICLE TO VENDOR, FOUND BROKEN WELDS IN THE DRIVER SEAT BASE, CAUSING THE BASE TO DROP DOWN AND TO THE LEFT. VENDOR REMOVED THE DRIVER SEAT, ALIGNED, REINFORCED , MIG WELDED THE AFFECTED AREAS. VENDOR REASSEMBLED AND TESTED SEAT, APPEARED TO BE SOLID. 9/15/2010. DRIVING VEHICLE AT MODERATE SPEED (35-40 MPH) , LOUD "POP" , THEN LEFT REAR SIDE OF DRIVERS SEAT DROPPED DOWN. NO LOSS OF CONTROL , BUT NOW AN OBVIOUSLY UNSAFE SITUATION. 9/22/10. TOOK VEHICLE BACK TO VENDOR (SEE ABOVE), VENDOR PULLED OFF ACCESS PANELS AND VERIFIED THAT WELDS PERFORMED IN 2008 WERE SOLID AND THAT THE FRAME HAD BROKEN IN ANOTHER SPOT. DECLINED TO EVEN ATTEMPT A REPAIR AT THIS POINT FOR SAFETY CONCERNS AND ADVISED CONTACTING DEALER FOR NEW PART. 9/22//10 VISITED NISSAN DEALER, SEAT INSPECTED BY TECHNICIAN, STATED THAT THE REAR LOWER DRIVERS SEAT FRAME WAS BROKEN AND WOULD NEED TO BE REPLACED. THE SERVICE DEPT QUOTED A PRICE OF $750.00 PARTS, $275.00 LABOR, FOR A TOTAL OF $125.00 PLUS TAX. THIS IS A SERIOUS SAFETY PROBLEM IN MY MIND. THE CAR HAS 44,000 MILES, WAS PURCHASED IN, AND SPENDS MUCH OF IT'S TIME IN FLORIDA. THERE IS ABSOLUTELY NO RUST OR CORROSION ANYWHERE I KNOW OF. I BELIEVE THIS IS A DEFECT AND SHOULD BE COVERED BY NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356089September 17, 2010
SEATS
I HAVE BEEN DRIVING MY NISSAN MURANO FOR AT LEAST THREE YEARS WITH A BROKEN SEAT . I FILE A COMPLAIN THREE YEARS AGO. EVERYBODY THAT I KNOW WHO OWNS A NISSAN MURANO HAS THE DRIVERS SEAT BROKE. I HAVE BEEN READING A LOT OF COMPLAINS ABOUT THESE PROBLEM AND THE ODI HAS NOT ISSUE A RECALL. HOW MUCH IS NISSAN CORPORATION GIVING TO NOT DO A RECALL?; IM SURE THAT IF THE NISSAN MURANO OWNERS GET TOGETHER WE CAN COLLECT MORE MONEY TO MAKE ODI TO DO A RECALL THESE IS RIDICULOUS. I CAN LET YOU DRIVE MY MURANO SO YOU CAN FEEL WHO HARD IS TO DRIVE MY MURANO WITH A BROKEN SEAT. ODI NEEDS TO WORK ON THESE PROBLEM RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10355888September 16, 2010
SEATS
MY DRIVER SIDE SEAT IN MY NISSAN MURANO FRAME CRACKED. WHILE I WAS STOPPING AT A STOP SIGNED AND I THOUGHT I WAS GOING TO GO HEAD FIRST IN THE WINDSHIELD. I F MY KIDS WAS IN THE CAR THEN NO TELLING IF I LOST CONTROL OR HIT MY HEAD NO TELLING WHAT WOULD HAVE HAPPENED. HAD NO PROBLEMS WITH THIS BEFORE AND NOW IT SEEMS THERE IS A LOT OF COMPLAINTS ABOUT THE SAME FAILURE AS WHAT I HAVE HAD HERE. I HAVE NOT REPAIRED THE SEAT YET AND WILL NOT DRIVE THE CAR AGAIN UNTIL IT IS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355430September 14, 2010
SEATS
DRIVER SEAT LEFT SIDE OF SEAT, BRACKET BROKE WHILE DRIVING. THE SEAT IS UNSTABLE AND DANGEROUS TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355524September 14, 2010
LATCHES/LOCKS/LINKAGES
I'M HAVING PROBLEMS WITH THE ELECTRIC DOOR LOCKS ON 2005 NISSAN MURANO. THREE LOCKS SOMETIMES WORK,BUT MOST OF THE TIME THEY DON'T. I'M CONCERNED THAT IF THERE IS AN EMERGENCY SOMEONE IS GOING TO GET HURT BECAUSE THE LOCK WILL NOT WORK. I UNDERSTAND THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM AND NISSAN WILL NOT TAKE RESPONSIBILITY FOR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355558September 14, 2010
LATCHES/LOCKS/LINKAGES
I HAVE A NISSAN MURANO 2005 I NOTICED 9-13-2010 MY BACK PASSENGER DOORS WOULD NOT LOCK OR UNLOCK WITH THE INSIDE SWITCH OR WITH THE REMOTE I WENT TO THE NISSAN STORE THEY WANTED TO CHARGE ME $115.00 JUST TO CHECK IT OUT I REFUSED I WENT TO ADVANCE AUTO PARTS STORE AND AUTO ZONE THEY COULDN'T FIGURE OUT WHY JUST THOSE TWO DOORS ARE ACTING THIS WAY I DON'T HAVE MONEY TO JUST GIVE SOMEONE TO CHECK THE PROBLEM I NEED TO KNOW THE PROBLEM. I WORK AND GO TO SCHOOL I CAN NOT LEAVE THOSE TWO BUILDINGS TO CHECK AND SEE IF SOMEONE HAS BROKEN INTO MY CAR EVERY MINUTE BECAUSE THE DOORS DON'T LOCK OR UNLOCK IT'S UNSAFE FOR ME AND MY CHILDREN AND I HAVE A DISABLED CHILD AS WELL I PAID TOO MUCH MONEY TO PURCHASE THIS NICE VEHICLE I WANT EVERY LITTLE THING TO WORK PROPERLY FOR ME AND MY FAMILY CONSIDERING I HAVEN'T HAD IT A YEAR YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355397September 13, 2010
SEATS
REF COMPLAINT #[XXX]OF 9/8/10. DRIVER SEAT COLLAPSE/NISSAN MURANO; TUES 9/7/10. THIS IS A FOLLOW-UP BECAUSE I AM UNDERSTANDING THAT THIS ISSUE WAS REPORTED BEFORE AND SIMPLY "DROPPED" BY YOUR DEPARTMENT. THIS IS A "SAFETY ISSUE" WHICH COULD HAVE BEEN DISASTROUS HAD THE SEAT COLLAPSED WHEN OUR DAUGHTER (SHORT AND TINY) WAS DRIVING THE VEHICLE A FEW DAYS EARLIER ON A TRIP FROM SPRINGFIELD TO RICHMOND VA. THANK GOD SHE DID NOT ENCOUNTER THE PROBLEM THEN. THE SUPPORT FOR THE SEAT BROKE! WE HAVE THE PART. THIS SHOULD NOT HAVE HAPPENED AND NISSAN SHOULD TAKE RESPONSIBILITY FOR THE REPLACEMENT. PEOPLE ARE "WELDING" THE PART BACK: WHAT HAPPENS IF THAT SHOULD BREAK AND AN ACCIDENT OCCURS? ONE SHOULD NOT BE ENCOURAGED TO TAKE THIS ROUTE!! WE WOULD HOPE THAT YOUR DEPARTMENT WOULD TAKE THIS SERIOUSLY AND HAVE NISSAN RECALL THESE VEHICLES FOR A TOTAL REFIT OF THE SEAT BEFORE CATASTROPHE HAPPENS. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355079September 12, 2010
VISIBILITY
SUN VISOR ON DRIVER SIDE HAS FAILED CAUSING IT TO SUDDENLY DROP AND OBSTRUCT THE VIEW OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355004September 11, 2010
LATCHES/LOCKS/LINKAGES
LOCK ON DRIVER SIDE DOOR FAILED AND DOES NOT LOCK OR UNLOCK PROPERLY. MAKES THIS UNSAFE AT NIGHT AS I WORK A NIGHT JOB AND IF THE CAR DID NOT LOCK PROPERLY COULD BE SAFETY ISSUE, ALSO GETTING INTO THE CAR AS THE MURANO IS DESIGNED TO BE KEYLESS, IN A HURRY TO TAKE THE KEY OFF THE KEY FOB IS TIME CONSUMING AND IN A PANIC USAGE. LOCKS JUST STOPPED WORKING AFTER HAD BEEN WORKING FINE. I FEEL THIS IS A SAFETY ISSUE AND NISSAN SHOULD REPAIR FREE OF CHARGE, AS MANY OTHER PEOPLE HAVE HAD SAME ISSUE, I HAVE NEVER HEARD OF SO MANY OF SAME COMPLAINTS FROM OTHER CAR MAKERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354849September 10, 2010
VISIBILITY
PASSENGER-SIDE SUN VISOR WILL NOT STAY IN THE UP, STORED POSITION. IT WILL FALL AT THE SLIGHTEST BUMP IN THE ROAD. THIS ALSO HAPPENED TO THE DRIVER-SIDE VISOR WHICH HAS SINCE BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354954September 10, 2010
VISIBILITY
2005 NISSAN MURANO DRIVER'S SIDE SUN VISOR WILL NOT STAY UPRIGHT CAUSING DRIVER'S SIGHT TO BE IMPAIRED AND A NEAR MISS ACCIDENT ON HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354612September 9, 2010
SEATS:FRONT ASSEMBLY:RECLINER
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE THE VEHICLE WAS PARKED AS HE SET IN THE DRIVER'S SEAT THE BACK LEFT SIDE OF THE SEAT COLLAPSED. HE HAD NOTICE BEFORE THE SEAT COLLAPSED THAT THE SEAT WAS WOBBLY. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT THE FRAME OF THE SEAT WAS BROKEN. THE CONTACT STATED THE DEALER HAS ORDERED THE PART AND HE WAS WAITING TO HEAR BACK FROM THEM. HE CALLED THE MANUFACTURER AND WAS WAITING TO HEAR BACK FROM THEM ALSO. THE FAILURE AND CURRENT MILEAGE WERE 52,000. UPDATED 1/21/11 *CN UPDATED 03/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353643September 3, 2010
VISIBILITY
SUN VISOR ON BOTH DRIVER AND PASSENGER SIDES HAVE FAILED CAUSE THEM TO SUDDENLY DROP AND OBSTRUCT THE VIEW OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353321September 1, 2010
LATCHES/LOCKS/LINKAGES, EQUIPMENT
2005 NISSAN MURANO DOOR LOCKS FAIL TO LOCK AND UNLOCK. I HAVE A 2005 MURANO AND THE DOOR LOCKS RECENTLY HAVE STOPPED WORKING. THE LOCK WILL NOT LOCK OR UNLOCK WITH THE REMOTE OR WITH THE DOOR LOCK BUTTON ON DRIVER OR PASSENGER DOOR. THIS IS EVEN A BIGGER PROBLEM HAVING A 2 YEAR OLD IN THE VEHICLE AND THE ONLY WAY TO UNLOCK THE DOOR IS MANUALLY. SINCE THERE IS NO KEY HOLE ON THE REAR DOORS YOU HAVE TO CLIMB THROUGH THE VEHICLE TO LOCK THE DOOR. I CAN'T EVEN LOCK THE DOOR IF SHE MANUALLY MOVES THE LOCK WITH HER HAND I CAN'T LOCK IT FROM THE DRIVER SIDE CONTROL. THE PROBLEM STARTED WITH THE DRIVER LOCK, THEN PROGRESSED TO THE REAR RIGHT DOOR, NOW THREE OF THE 4 DOORS ARE AFFECTED AND ALSO THE REAR HATCH. IT IS NOT AN OPTION TO OPEN IF YOU CAN'T USE THE UNLOCK BUTTON. THERE IS NO MANUAL RELEASE BUTTON TO UNLOCK THE HATCH. THIS CAN A PUBLIC PROBLEM FOR EVER ATTEMPTING TO GET A CHILD OUT OF A CAR IN THE CASE OF ANY EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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