Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10366132November 12, 2010
STRUCTURE:BODY
MY VEHICLE DRIVER SIDE SEAT FRAME BROKE ON 11/9/2010 APPROXIMATELY AROUND 6:00 PM. AS I WAS DRIVING MY MURANO NISSAN ON THE EXPRESSWAY TO GO HOME AFTER WORK, I HEARD A HARD SNAP AND FELT A LITTLE JERK TOWARDS MY LEFT SIDE. UNSURE OF WHAT IT WAS, I CONTINUED TO DRIVE MY VEHICLE DOWN THE ROAD. AS I WAS DRIVING MY VEHICLE, I FELT A ROUGH THUMPING UNDERNEATH MY SEAT. I THOUGHT FOR A MINUTE THAT MY FRONT DRIVER SIDE TIRE WAS GOING FLAT OR HAD SOME KIND OF PROBLEM. AS I DROVE FURTHER, I FELT MY FRONT SEAT SWAY BACK AND FORTH, AS I ACCELERATED AND AS I WAS BRAKING. I ACCELERATED AGAIN TO MAKE SURE THAT THE SWAYING MOTION WAS ACTUALLY HAPPENING. AGAIN, THE SWAYING MOTION (BACK AND FORTH) OF THE FRONT SEAT OCCURRED. WHEN I GOT HOME, I CHECKED THE SEAT TO SEE WHAT HAD HAPPENED. THE LEFT SIDE OF THE SEAT IS BROKEN COMPLETELY LOOSE FROM THE TRACK AND MOVES FREELY. I TOOK IT TO THE NISSAN DEALERSHIP IN TULSA TO HAVE IT CHECKED TODAY, AND WAS INFORMED THAT I NEED A NEW FRAME FOR THE DRIVER'S SEAT, AND THAT IT WOULD COST ME APPROXIMATELY $1275.00 INSTALLED. I HAVE DONE ENOUGH RESEARCH ONLINE TO DISCOVER THAT THIS IS A DEFECT FOR THE NISSAN MURANO FOR THE YEARS THAT INCLUDE THE 2005. I DO NOT FEEL SAFE DRIVING MY CAR DOWN THE RODE WITH THE SEAT ABLE TO MOVE SO FREELY. I AM ALSO CONCERNED THAT THE RIGHT SIDE OF THE SEAT IS GOING TO BREAK LOOSE AT WELL, AND THEN I'LL END UP LAYING ON MY BACK IN THE BACK SEAT WHILE I'M TRYING TO DRIVE DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363940November 3, 2010
VISIBILITY
I HAVE A 2005 NISSAN MURANO. MY DRIVER SIDE SUN VISOR IS BROKEN FOR NO APPARENT REASON AND WILL NOT STAY UP. IT RANDOMLY FALLS DOWN WHILE I AM DRIVING WITH NO WARNING. I DRIVE OVER 120 MILES A DAY, AND AM SCARED THAT I AM GOING TO HAVE AN ACCIDENT. THIS PART IS ALSO $300 + TO REPLACE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363248October 26, 2010
UNKNOWN OR OTHER
DRIVER'S SUN VISOR WILL NOT STAY UP. WILL DROP DOWN AND OBSCURE VISION AT ANY MOMENT. PASSENGER SUN VISOR IS NOW DOING THE SAME THING. WILL NOT STAY UP, DROPS DOWN WITHOUT NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362516October 26, 2010
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE TRAVELING 30 MPH THE CONTACT NOTICED THAT THE FRONT DRIVER SEAT HAD SUDDENLY BEGAN TO LEAN TO THE LEFT SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE SEAT NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 51000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362300October 25, 2010
SEATS
I WAS DRIVING MY 2005 NISSAN MURANO WHEN WE HIT A BUMP AND MY DRIVERS SEAT DROPPED, AFTER I GOT HOME I CHECKED AND THE METAL SEAT FRAME HAD CRACKED ON THE LEFT REAR SIDE OF THE DRIVERS SEAT. I WORRY BECAUSE IF THIS HAPPENED DURING AN ACCIDENT THE SEAT WOULD OFFER NO SUPPORT TO THE DRIVER AND COULD EVEN HURT THE PASSENGER BEHIND THE DRIVER. I HAVE CALLED NISSAN USA AND TOLD ME TO GET A REPORT FROM DEALERSHIP AND THERE WAS NO RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362168October 24, 2010
SEATS
I OWN A 2005 NISSAN MURANO. RECENTLY, THE DRIVER'S SEAT BROKE, CAUSING IT TO ROCK DURING REGULAR DRIVING AND TIP OVER WHEN GOING AROUND TURNS. NISSAN NORTH AMERICA AND THE DEALER REFUSE TO REPAIR THE SEAT UNDER WARRANTY, STATING THAT IT IS A RESULT OF "NORMAL WEAR AND TEAR". I DID SOME RESEARCH ON THE INTERNET AND LEARNED THAT MANY PEOPLE HAVE THE SAME PROBLEM. I ATTEMPTED TO LOCATE THE PART MYSELF AND LEARNED THAT NISSAN HAS CHANGED THE PART NUMBER SEVEN TIMES, IN ATTEMPTS TO FIX THIS PROBLEM. I WAS UNABLE TO LOCATE THE PART AS IT IS IN HIGH DEMAND. THE DRIVER'S SEAT IS A MAJOR SAFETY CONCERN NOT ONLY DUE TO THE BOUNCING AND ROCKING BUT THE POSSIBILITY THAT IT WILL DISCONNECT COMPLETELY. I CAN'T EVEN FATHOM HOW THIS SEAT WOULD HOLD UP DURING AN ACCIDENT. LAST WEEK, WHILE I WAS DRIVING TO WORK, A TRACTOR-TRAILER ENTERED MY LANE OF TRAVEL. I SWERVED TO AVOID HITTING IT BUT, DUE TO THE BROKEN SEAT, MY BODY FLEW TOWARD THE PASSENGER SIDE OF THE CAR, NEARLY CAUSING ME TO TOTALLY LOSE CONTROL OF THE CAR IN THE PROCESS. MY CAR RAN OFF THE ROAD BUT, LUCKILY, I DID NOT HIT ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361874October 23, 2010
SEATS
DRIVER SEAT FRAME LIFT MECHANISM BREAKAGE. SEAT LOOSE ON BASE AS RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361551October 21, 2010
AIR BAGS:FRONTAL
AIRBAG LIGHT FLASHING. AIRBAG MODULE DETERMINED TO BE BAD. OVER $1000 TO REPLACE. I SEE WHERE THIS IS A COMMON PROBLEM. DEALER SAID AIRBAG WILL NOT DEPLOY IN EVENT OF CRASH.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361152October 19, 2010
SEATS
2005 NISSAN MURANO- DRIVER'S SIDE SEAT FRAME SNAPPED AT THE WELD AND ENTIRE SEAT NOW TETERS BACK AND FORTH DIAGONALLY. CAR WAS ONLY 4 YRS OLD WHEN IT HAPPENED. GIRLFRIEND'S CAR IS SAME MODEL/YR AND SAME HAPPENED TO HER THIS YEAR (NISSAN LOOKED AT IT AND DID NOTHING). THIS IS AN ABSOLUTE SAFETY HAZARD AND AN OBVIOUS FACTORY DEFECT/DESIGN FLAW. NISSAN SHOULD HAVE RECALLED THIS BUT IS DOING NOTHING FOR ITS CUSTOMERS. IS IT GONNA TAKE PERSONAL INJURY DUE TO A CAR ACCIDENT OR EVEN THE LOSS OF AN INNOCENT PERSON'S LIFE FOR NISSAN TO CONSIDER THIS A HAZARD? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360993October 18, 2010
LATCHES/LOCKS/LINKAGES
DRIVERS SIDE DOOR ACTUATOR HAS FAILED ON 2005 MURANO. YOU NEVER KNOW WHETHER THE DOOR HAS ACTUALLY LOCKED OR NOT WHEN LOCKING THE VEHICLE USING THE REMOTE OR EXTERIOR ELECTRICAL DOOR BUTTON UPON LEAVING IT. IF INSIDE THE VEHICLE, AND DOORS ARE LOCKED USING THE ELECTRICAL BUTTON ON THE DRIVER SIDE DOOR, DRIVERS SIDE DOOR MAY OR MAY NOT LOCK. THIS IS A SERIOUS SAFETY PROBLEM IF THERE IS A THREAT FROM A PERSON OUTSIDE THE VEHICLE. IT IS ALSO LEAVES THE VEHICLE VULNERABLE TO THEFT WHILE AWAY FROM THE VEHICLE. DEALER WOULD NOT COVER UNDER WARRANTY OR EXTENDED WARRANTY, WANTS EXCESSIVE CHARGE TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360950October 17, 2010
SEATS
DRIVERS SEAT IS OFF HINGE. TOOK IT TO NISSAN FOR REVIEW. THEY SAID IT'S NOT COVERED UNDER WARRANTY DUE TO MILEAGE. KNOWN ISSUE FOR SEAT TO BREAK ON WELDED LEFT CORNER BUT WILL COST OVER $1000 OUT OF POCKET TO FIX. HAD NISSAN CUSTOMER SERVICE INVESTIGATE, THEY REFUSED TO COVER AS WELL. FAULTY SEAT KNOWN ISSUE AND CANNOT GET THEM TO PAY TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360783October 16, 2010
VISIBILITY
THE DRIVER'S SIDE SUN VISOR IS BROKEN. IT WILL NOT STAY UP OR DOWN. I HAVE READ ON LINE THAT THIS IS A COMMON PROBLEM IN NISSAN MURANOS. I HAVE A 2005 NISSAN MURANO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360327October 13, 2010
LATCHES/LOCKS/LINKAGES
MY MURANO POWER DOOR ACTUATORS IN PASSENGER FRONT DOOR AND TRUNK MALFUNCTIONED DURING WARRANTY PERIOD AND NEEDED TO REPLACE. AFTER WARRANTY THREE REMAINING DOOR ACTUATORS ARE HAVING CONSTANT PROBLEMS NOT LOCKING / UNLOCKING. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359571October 7, 2010
SEATS
THE PIVOT, WHICH ATTACHES THE DRIVER'S SIDE SEAT TO THE CAR, BROKE. NOW THE SEAT WOBBLES SEVERELY AND IN THE CASE OF AN ACCIDENT, WOULD NOT BE FIRMLY BRACED TO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359593October 7, 2010
LATCHES/LOCKS/LINKAGES
POWERLOCK FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359423October 6, 2010
VISIBILITY
I OWN A 2005 NISSAN MURANO WITH A GOLD PREFERRED EXTENDED WARRANTY. THE VEHICLE HAS 46,000 MILES ON IT AND THE VISOR WON'T STAY UP. ACCORDING TO MY DEALER THIS IS NOT AN UNCOMMON PROBLEM BUT IT'S CONSIDERED A "TRIM" (?) ITEM AND THEREFORE NOT COVERED. I BELIEVE THIS IS A SAFETY ISSUE THAT COULD LEAD TO A SERIOUS ACCIDENT AND SHOULD BE COVERED OR SUBJECT TO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359270October 5, 2010
SEATS
DRIVER SEAT IS BROKEN AND MOVES ON IT'S OWN WHILE VEHICLE IS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359299October 5, 2010
LATCHES/LOCKS/LINKAGES
THE DRIVER SIDE DOOR LOCK ACTUATOR STOPPED WORKING ON MY 2005 NISSAN MURANO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359344October 5, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 25 MPH HE DROVE OVER A BUMP AND BOTH FRONT SUN VISORS FLIPPED DOWNWARDS. HE FLIPPED THE VISORS BACK UP INTO HOLDING POSITION, BUT AFTER DRIVING OVER ANOTHER BUMP THE FAILURE RECURRED. THE FAILURE CONTINUED TO RECUR UNTIL THE VISORS WOULD NOT LONGER REMAIN UP IN THE HOLDING POSITION. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE CONTINUES. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358995October 4, 2010
SEATS
MY DRIVERS SEAT IN MY 2005 NISSAN MURANO FAILED WHILE DRIVING DOWN THE ROAD. I WAS GOING AROUND A TURN AND SOMETHING POPPED AND NOW THE SEAT ROCKS BACK AND FORTH ON THE LEFT REAR OF THE SEAT. NOT VERY SAFE HAVING A SEAT THAT ROCKS WHILE DRIVING AND BROKE WHILE DRIVING. LUCKILY I WAS ABLE TO GET BACK ON THE ROAD WHEN IT BROKE. IT IS VERY SCARY TO HAVE IT BREAK AS YOU DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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