Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10296792December 23, 2009
VISIBILITY
THE SUN VISORS FAILED TWICE WITHIN 36000 MILES. THEY SWING DOWN AND BLOCK YOUR LINE OF SIGHT. THEY NEEDED TO BE REPLACED BOTH TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296476December 20, 2009
VISIBILITY
THE DRIVER SIDE SUN VISOR ON MY 2004 NISSAN MURANO FALLS WHEN EVER I HIT A BUMP IN THE ROAD. THERE HAS NOT BEEN AN ACCIDENT YET BUT WHEN IT FALLS IT CAUSES ME TO LOOSE SIGHT OF THE ROAD IN FRONT OF ME AND ALSO CAUSES ME TO TAKE MY ATTENTION OFF OF DRIVING WHILE TRYING TO FIX IT. THIS IS A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296047December 16, 2009
VISIBILITY
OWN A 2004 NISSAN MURANO AND IT IS A COMMON PROBLEM FOR SUN VISORS TO FAIL AND HANG STRAIGHT DOWN WHILE DRIVING OBSTRUCTING YOUR VIEW OF THE ROAD. NISSAN PROBABLY DOES NOT SHOW ALOT OF REPLACEMENT VISOR BEING SOLD SINCE THEY CHARGE OVER $300.00 FOR EACH VISOR. JUST CAME FROM DEALER AND HE SAID IT WAS A COMMON PROBLEM AND TO JUST USE VELCRO????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295794December 15, 2009
VISIBILITY
THE SUN VISOR WILL NOT STAY UP. IT FALLS DOWN, CONSTANTLY AND BLOCKS MY HUSBAND'S VIEW (HE IS TALLER). IT DOESN'T BLOCK MY VIEW, BUT IS STARTLING WHEN IT DROPS DOWN AND IT DOES RESTRICT MY FIELD OF VISION. THIS IS NOT COVERED UNDER MY EXTENDED WARRANTY. IT IS A $300 + REPLACEMENT. I HAVE READ SEVERAL DIFFERENT FORUMS CONCERNING THIS PROBLEM AND THERE ARE PEOPLE WHO HAVE REPLACED THE SAME PART MORE THAN ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295715December 14, 2009
VISIBILITY
ON MY 2004 MURANO SE, THE DRIVER'S SUN VISOR FAILS TO STAY IN PLACE WHEN USE AND FALLS TO BLOCK THE DRIVER'S VISION. IT ALSO DOES NOT STAY FULLY IN THE UP POSITION AND I FEAR THAT IT COULD FALL DOWN TO BLOCK THE DRIVER'S VISION AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293830November 24, 2009
ENGINE AND ENGINE COOLING, LATCHES/LOCKS/LINKAGES, POWER TRAIN
NISSAN RECALL FOR 2004 MURANO AIR INTAKE SYSTEM. *NJ THE CONSUMER'S CHILDREN WERE DRIVING THE VEHICLE. WHEN THEY PULLED OUT OF A BUSY PARKING LOT, THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE VEHICLE WAS TOWED TO THE CLOSEST DEALERSHIP AND THE NEXT DAY, THE CONSUMER WAS INFORMED THE TRANSMISSION HAD FAILED AND A NEW ONE WOULD COST $6,000. ALSO THE DOOR LATCHES AND HATCH WERE INOPERATIVE. THE CONSUMER BELIEVED THE FAILURE WAS THE RESULT OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293160November 22, 2009
VISIBILITY
2004 NISSAN MURANO'S DRIVERSIDE SUNVISOR DROPS DOWN CAUSING VISUAL DISTRACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292414November 16, 2009
VISIBILITY
THE DRIVER'S VISOR FALLS SUDDENLY BLOCKING VISION. NOTHING HAS BEEN DONE TO CAUSE THIS. I HAVE READ OF MANY SIMILAR COMPLAINTS BY MURANO OWNERS ONLINE. THIS IS A SAFETY ISSUE THAT NISSAN IS IGNORING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292194November 15, 2009
SEATS
1. NORMAL USAGE OF THE DRIVER SEAT TO A 2004 NISSAN MURANO. 2. THE SEATS METAL FRAME BROKE ON THE LEFT HAND SIDE WHERE IT LOOKS TO BE A DESIGN FLAW. THE BRACKET IS THINNER ON THE LEFT SIDE WHERE IT BROKE. 3. HAS NOT BEEN REPLACED DUE TO NOT BEING COVERED AND NOT HAVING THE $1,000.00. I CURRENTLY AM DRIVING AROUND WITH A LARGE PLASTIC LUNCHBOX UNDER MY SEAT, BUT I FEAR THAT I HAVE A PERSONAL EJECTION SEAT IF I WERE TO BE IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291948November 12, 2009
VISIBILITY
DRIVER-SIDE SUN VISOR WILL NOT STAY IN PLACE AND FALLS, BLOCKING DRIVER'S VIEW. THE ONLY ALTERNATIVE IS TO NOT USE IT AND KEEP IT IN THE "UP" POSITION; HOWEVER, WITHOUT BEING ABLE TO USE THIS TO BLOCK THE SUN, THE MORNING AND LATE AFTERNOON WILL BLIND YOU. SUNGLASSES DO NOT HELP THAT MUCH. I EMAILED NISSAN ABOUT THIS APP. ONE YEAR AGO BUT NEVER RECEIVED A REPLY. THE EXTENDED WARRANTY WILL NOT COVER IT, EITHER. THERE ARE COMPLAINTS ABOUT THIS FROM OTHERS THAT I HAVE FOUND ONLINE. REPLACEMENT COST IS EXPENSIVE, ABOUT $240 AND ENTIRE VISOR MUST BE REPLACED, NOT JUST A PART OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291143November 5, 2009
VISIBILITY
2004 NISSAN MURANO SL DRIVERS SIDE SUN VISOR FALLS DOWN AND BLOCKS THE VIEW OF THE DRIVER UNEXPECTEDLY. STARTED AT ABOUT 6 MONTHS AGO. DEALERSHIP DENIES RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290486November 1, 2009
SEAT BELTS
DRIVERS SIDE SEATBELT LATCH IS MALFUNCTIONING. SOMETIMES THE LATCH WON'T RELEASE THE SEATBELT AND SOMETIMES YOU CAN'T RELATCH THE BELT. IT IS HAPPENING ALMOST EVERY TIME I GET IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290049October 27, 2009
SEATS
ELECTRIC MOTOR THAT ALLOWS FOR FORWARD/BACKWARD ADJUSTMENT OF DRIVER SEAT EITHER BURNS OUT OR GEARS ON TRACK STRIP PREMATURELY, THUS PREVENTING FORWARD/BACKWARD ADJUSTMENT OF SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288696October 16, 2009
VISIBILITY
PASSENGER & DRIVER SIDE VISOR WILL NOT STAY UP. FALLS TO DOWN POSITION BLOCKING THE VIEW OF ONCOMING TRAFFIC. THIS PROBLEM PREVENTS SAFE OPERATION OF VEHICLE. THIS IS A WIDE SPREAD PROBLEM. LOOK AT A FEW POSTS AT HTTP://WWW.NISSANMURANO.ORG/FORUMS/SHOWTHREAD/T-10542.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288546October 15, 2009
SEATS
NISSAN MURANO 2004, FRONT DRIVERS SEAT BROKE LOOSE WHILE PARKED AND BEING SAT UPON. SEAT REPLACED 12/19/08 AT A CONSUMER COST OF $965.72. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287207October 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
UNDER NORMAL DRIVING CONDITIONS MY 2004 NISSAN MURANO BECOMES UNRESPONSIVE TO THE THROTTLE IN STOP AND GO CONDITIONS. THE VEHICLE THEN SUDDENLY SURGES AS THE ACCELERATOR IS DEPRESSED FURTHER CAUSING THE DRIVER TO QUICKLY SLAM ON THE BRAKES TO AVOID COLLISIONS. THIS CREATES UNEXPECTED DANGEROUS CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286644October 7, 2009
LATCHES/LOCKS/LINKAGES
THE DOOR LOCK ACTUATOR IS FAILING ON MY 2004 NISSAN. I ALREADY HAD THE FUEL LOCK ACTUATOR FAIL WHICH CAUSED ME AND MY BABY TO BE STUCK AT THE PUMP WITH NO GAS AND THE INABILITY TO OPEN THE FUEL DOOR. I HAD TO BE TOWED TO THE DEALERSHIP (MAY 2009). THEY REPLACED THE ACTUATOR ON THE FUEL DOOR. THEN THE DOOR LOCKS STARTED DOING THE SAME THING AND THEY QUOTED ME $469 PER DOOR. I CANNOT AFFORD IT. I RESOLVED TO IGNORING IT AND JUST PUSHING THE BUTTON UNTIL THEY OPEN, BUT THEN THE MOST DANGEROUS THING HAPPENED (10/3/09). I GOT OUT OF THE CAR WITH MY CHILD IN THE BACK IN HER CAR SEAT. I ACCIDENTALLY HIT THE LOCK BUTTON AND WHEN I WENT TO GET HER OUT OF THE CAR, THE DOORS WOULDN'T OPEN. I COMPLETELY PANICKED. THIS SCARED HER AND SHE GOT WORKED UP AS WELL. PEOPLE CAME RUNNING TO HELP ME. WE STARTED TO BREAK A WINDOW TO GET HER OUT OF THE CAR, BUT DECIDED THAT SHOULD BE THE LAST RESORT. LUCKILY THERE WERE COOLER HEADS WORKING WITH ME. I MIGHT HAVE DONE IT IF I WAS FULLY ALONE. AFTER A FEW MINUTES OF PEOPLE TRYING TO HELP ME GET HER OUT, WE DISCOVERED THAT THERE WAS ONE DOOR THAT I COULD PUT THE KEY IN (THE DRIVERS SIDE). SO I WENT BACK AROUND AND WAS ABLE TO OPEN THE DRIVERS SIDE DOOR, CLIMB THROUGH THE CAR AND GET HER OUT OF HER SEAT. THIS IS NOT ACCEPTABLE FOR THE SAFETY OF CHILDREN. IT IS ALSO UNSAFE BECAUSE WHEN IN THE CAR, WE HAVE A FALSE SENSE OF SECURITY THAT THE DOORS ARE LOCKED AND THEY CAN POTENTIALLY NOT BE. I FEAR CARJACKING IN PARKING LOTS OFTEN, NOW I KNOW THAT MY LOCKS CAN FAIL AT ANY MOMENT. I AM SAVING MY MONEY TO GET THEM REPAIRED BECAUSE I FOUND AT LEAST 6 DIFFERENT WEBSITES WHERE PEOPLE COMPLAINED OF THE SAME THINGS: THE FUEL DOOR LOCK ACTUATOR AND THE DOOR LOCK ACTUATORS. NISSAN NEEDS TO BE MORE RESPONSIBLE IN PROTECTING THEIR LOYAL SUPPORTERS. I AM SAVING THE MONEY TO PAY FOR THE DOOR LOCK ACTUATORS TO BE FIXED, BUT I DON'T THINK I SHOULD HAVE TO. THIS IS A MANUFACTURER'S DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285816September 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM OWING A 2004 NISSAN MURANO WITH 100125 MILES ON IT. 2 DAYS BACK WHILE DRIVING ON A FREEWAY, THE SUV SUDDENLY LOST IT'S ACCELERATION POWER AND NOW WHEN EVER I TRY TO APPLY THE ACCELERATION AFTER STAND STILL, THE CAR DOES NOT MOVE FOR 5 SECONDS AND THEN SUDDENLY MOVES FORWARD. THIS IS A SERIOUS HAZARD AS IT COULD LEAD TO ACCIDENTS ON HIGHWAYS AND I CONSIDER MYSELF TO BE LUCKY THAT I WAS ABLE TO PULL OVER. I HAVE READ LOT OF FORUMS WHERE MANY NISSAN MURANO CUSTOMERS ARE HAVING THE SAME ISSUE. I CONTACTED THE NISSAN DEALER AND THEY ARE SAYING THIS IS NOT AN ISSUE WITH NISSAN'S TRANSMISSION. I WOULD DEFINITELY CONSIDER THIS A NISSAN ISSUE AS MANY CUSTOMERS ARE HAVING THE EXACT ISSUE. REQUESTING YOUR HELP IN RESOLVING THIS ISSUE. THANKS, MANOJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285349September 27, 2009
VISIBILITY
2004 NISSAN MURANO DRIVER SIDE SUN VISOR DOES NOT STAY IN PLACE, DROPS DOWN AND AFFECTS VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285141September 24, 2009
SEATS
I HAVE A 2004 NISSAN MURANO. WHILE DRIVING THE CAR THE DRIVERS SEAT SUDDENLY COLLAPSED TO THE LEFT. LUCKILY I WAS ON A SIDE STREET GOING SLOW AND WAS ABLE TO KEEP CONTROL OF THE CAR. I HAD A MECHANIC LOOK AT IT AND THE ANCHOR BRACKET UNDER THE SEAT HAS BROKEN OFF THE HINGE. THE COST OF REPAIR WILL BE APPROX. $1000.00! IT IS NOT A WARRANTY PART. AFTER INVESTIGATING THERE HAVE BEEN MANY COMPLAINTS FROM OTHER MURANO OWNERS WITH THE SAME PROBLEM. IN ADDITION YOUR WEBSITE STATES IT WAS INVESTIGATED AND CLOSED. HOW CAN THIS NOT BE A SAFETY ISSUE, IF I WAS ON THE PARKWAY DRIVING 55 MPH AND MY SEAT COLLAPSED I DO NOT KNOW WHAT COULD OF HAPPENED. DO WE HAVE TO WAIT TILL SOMEONE IS KILLED BEFORE THIS IS INVESTIGATED BETTER AND TAKEN CARE OF! I DO NOT SEE ANY OTHER RECORDS OF DRIVERS SEATS BREAKING LIKE THIS IN CARS THAT ARE 4-5 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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