Nissan Murano Complaints (2006)

803 consumer complaints on file.

#10432582October 24, 2011
SEATS
WHILE PULLING OUT OF A PARKING LOT, I HEARD A LOUD POP, AND FELT THE DRIVERS SEAT MOVE BACK AND TO THE LEFT. I PULLED OVER NOT LONG AFTER THAT TO TAKE A LOOK, AND NOTICED THAT ONE OF THE BRACKETS UNDER THE SEAT HAD SHEARED OFF. THE SEAT NOW LEANS TO THE LEFT AND WILL ROCK BACK AND FORTH WHEN DRIVING DOWN THE ROAD, ESPECIALLY WHEN TURNING CORNERS OR RUNNING OVER BUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432638October 24, 2011
SEATS
DRIVER'S SEAT, LEFT SIDE BECAME LOOSE AND SEEMS THAT FRAME/BRACKET ON THE BOTTOM IS BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432485October 23, 2011
POWER TRAIN, UNKNOWN OR OTHER
A FEW DAYS BEFORE AUG 31ST THE MURANO STARTED SLIPPING GEARS. IT WAS TAKEN TO A DEALERSHIP ON AUG 31ST WHERE THE ERROR CODE, STEPPER CODE, CAME UP WHICH IS PART OF THE CVT, THE TRANSMISSION. THEY REPLACED THE TRANSMISSION, UNDER EXTENDED WARRANTY AND THIS DID NOT FIX THE PROBLEM. THEY REPLACED THE VALVE BODY AGAIN, THE CONTROL MODULE, AND THE WIRE HARNESS, NONE OF WHICH HAS FIXED THE PROBLEM. WE ARE 10 WEEKS IN THE SHOP AND THEY CANNOT FIND THE PROBLEM. A NISSAN ENGINEER IS NOW COMING OUT TO LOOK AT IT WANTING TO REPLACE THE VALVE BODY FOR THE THIRD TIME. THEY HAVE REPLACED THIS NOW GOING ON THREE TIMES WITH NEW PARTS AND IT IS NOT FIXING THE PROBLEM. THIS CAR IS NOT A SAFE CAR TO DRIVE ANYMORE. THE DEALERSHIP TOLD ME LAST WEEK THAT WE WOULD HAVE RESOLUTION, WHETHER THIS WAS A BUYBACK OR WHATEVER BY LAST FRIDAY. LAST FRIDAY THEY CALLED AND NOW THEY ARE NOW FLYING IN AN ENGINEER, THIS IS NOT A RESOLUTION. I DO NOT FEEL SAFE DRIVING THIS VEHICLE ESPECIALLY WITH TWO SMALL CHILDREN. THE VEHICLE HAS BEEN IN THE SHOP FOR GOING ON 10 WEEKS NOW AND I FEEL THE DEALERSHIP AND NISSAN ARE DOING EVERYTHING THEY CAN NOT TO RESOLVE THE PROBLEM. THIS NEEDS TO BE TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430485October 17, 2011
STEERING
POWER STEERING PRESSURE HOSE LEAKING, MYST BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430117October 13, 2011
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THE BOLTS HOLDING THE DRIVERS SEAT BROKE AWAY FROM THE FRAME CAUSING THE SEAT TO LEAN TO THE LEFT. THE DEALER STATED THE ENTIRE SEAT WOULD NEED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429595October 12, 2011
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN A LOUD POPPING NOISE WAS HEARD FROM THE FRONT DRIVER SEAT, WHICH IMMEDIATELY BECAME WOBBLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE WELDING THAT HELD THE SEAT TO THE TRACK WAS FRACTURED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 89,080.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429065October 7, 2011
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT WAS DRIVING 40 MPH WHEN A POPPING NOISE WAS HEARD FROM THE FRONT DRIVER SIDE SEAT. THE CONTACT ALSO STATED THE SUPPORT BEAM BRACKET DETACHED FROM THE SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,713 AND THE CURRENT MILEAGE WAS 94,765. UPDATED 11/07/11 *BF THE CONSUMER STATED THE SEAT WOULD ROCK FROM SIDE TO SIDE WHILE DRIVING. UPDATED 03/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427865September 29, 2011
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THE FRONT DRIVERS SEAT BROKE AWAY FROM THE FRAME ON THE VEHICLE AND BEGAN TO WOBBLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE SEAT FRAME WAS BROKEN AND THE ENTIRE SEAT NEEDED TO BE REPLACED. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THE SEAT BREAKING WAS UNUSUAL AND IT HAD TO BE BECAUSE OF THE WAY IT WAS BEING USED. THE CONTACT FEELS THIS WAS A SAFETY ISSUE BECAUSE THE SEAT WAS UNSTABLE. THE FAILURE AND CURRENT MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427134September 26, 2011
FUEL SYSTEM, GASOLINE
FUEL LEVEL SENSOR CIRCUIT, FUEL TANK ASSEMBLY, FUEL LEVEL CIRCUIT SENSOR HIGH INPUT CAR WILL NOT PASS EMISSIONS TESTING NISSAN USA DOES NOT RESPOND TO PHONE CALLS OR CALL BACK REGARDING REQUEST FOR RECALL. THIS ITEM WAS RECALLED ON SEVERAL OTHER NISSAN'S , BUT NOT THE MURANO. NISSAN STATES EMISSIONS CONTROL WARRANTY ON FUEL SYSTEMS IS ONLY FOR 3 YEARS AND MY TIME IS OVER SINCE THE CAR IS NOW 5 YEARS OLD . SINCE JULY OF 2010 67,000 MILES THE TANK HAS BEEN TELLING ME I AM EMPTY WHEN I REACH HALF A TANK OF GAS THE CAR THINKS ITS EMPTY, I HAD NO INTENTION OF FIXING IT SINCE I KNOW HOW MUCH GAS IS IN THE CAR BUT NOW THAT IT WON'T PASS EMISSIONS TESTING, I TEST EVERY 2 YEARS AND SEPT 15, 2011 CAR WENT IN FOR TESTING AND FAILED DUE TO THIS FUEL PROBLEM, DUE TO COST TO FIX, I HAVE DEALT WITH POOR FUEL ECONOMY AND FUEL SENSOR/GAUGE MALFUNCTION BUT NOW I CAN'T PUT MY CAR ON THE ROAD ANYMORE DUE TO NOT PASSING EMISSIONS AND NOT BEING ABLE TO RENEW MY LICENSE PLATES. [XXX] NOW HAS EXACTLY 73,000 MILES ON IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426252September 19, 2011
SEATS
THE DRIVER'S SEAT BEGAN TO FEEL LOOSE AND ROCK WHEN I WAS DRIVING AND SLOWING DOWN (DRIVING APPROXIMATELY 25 MPH). THE SEAT ROCKS WHEN I GET INTO CAR AND WHEN I TURN AND SLOW DOWN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426261September 19, 2011
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE PARKED, THE CONTACT NOTICED THAT THE DRIVER SIDE SEAT WOULD SQUEAK. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THAT THE SEAT WAS NOT BALANCED ON THE LEFT SIDE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE SEAT HAD TO BE REPLACED BECAUSE THE BRACKET THAT SUSTAINED THE SEAT WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425327September 13, 2011
SEATS
MY DRIVER SEAT JUST WENT LOOSE AND IT IS NOT SAFE TO BE DRIVING IN THAT CONDITION ALSO ADD THAT BOTH SUN VISOR FALLS DOWN AND WILL NOT STAY UP BLOCKING MY VIEW. I CALLED NISSAN ABOUT IT AND THE PERSON THAT ANSWERED MY CALL JUST TOLD ME I'M VERY SORRY TO HEAR THAT, BUT NONE OF YOU MURANO PROBLEMS ARE ON RECALL SO YOU WOULD HAVE TO PAY OUT OF YOUR POCKET. I WILL APPRECIATE IF YOU CAN HELP ME ( AND HUNDREDS OF COSTUMERS) WITH THIS ISSUE THAT NISSAN JUST KEPT ON GETTING AWAY WITH IT, I BEEN VERY CLOSE TO CRASH DUE THESE PROBLEMS AND SEEMS THAT NISSAN DO NOT CARE ABOUT SAFETY ONLY MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424504September 9, 2011
STEERING
HIGH PRESSURE POWER STEERING HOSE FAILURE RUPTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423608August 31, 2011
SEATS
BRACKET ON DRIVERS SEAT CRACKED CAUSING SEAT TO TILT BACK SHARPLY WHILE DRIVING CAUSING UNSAFE CONDITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422365August 29, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER'S SUN VISOR WOULD FALL DOWN. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE VISOR WAS REPLACED UNDER WARRANTY. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422419August 29, 2011
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 3 MPH THE DRIVERS SEAT METAL BRACKET FAILED CAUSING THE SEAT TO MOVE BACKWARDS.VEHICLE HAS BEEN TAKEN TO DEALER AND REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 56,000. UPDATED 09/29/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422439August 29, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVERS SIDE SUN VISOR FRACTURED AND CONSISTENTLY FELL DOWN, OBSCURING THE DRIVERS VISION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE ENTIRE VISOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421594August 26, 2011
SEATS
NORMAL DRIVING - DRIVING MY CHILD TO SCHOOL. DRIVER SIDE SEAT SUDDENLY FELL ON THE LEFT SIDE. INJURING MY BACK. THE SEAT BRACKET ON THE LEFT REAR SEEMS TO BE CRACKED/BROKEN. THE SEATS ROCKS FORCEFULLY WITHOUT NOTICE UP AND DOWN EVEN ON SLIGHT TURNS. ALMOST LOST CONTROL OF CAR ON A VERY HIGH ELEVATED FREEWAY TURN AS WHEN I TURNED TO THE LEFT, THE SEAT ABRUPTLY CAME UP TURNING MY BODY TO THE RIGHT - THAT MOVEMENT MADE ME THEN SUDDENLY PULL DOWN ON THE LEFT SIDE OF THE STEERING WHEEL, WHICH THEN FORCED THE CAR TO SUDDENLY SWERVE TO THE LEFT. FORTUNATELY, THERE WAS NO ONE NEXT TO ME AND I WAS ABLE TO RECOVER. IF THIS WERE TO HAPPEN TO SOMEONE ON A HIGHER SPEED FREEWAY TURN RAMP, THERE WOULD BE A HIGH CHANCE THAT THEY WOULD LOOSE CONTROL AND POSSIBLY CAUSE SEVERE INJURY OR DEATH, DEPENDING ON ROADWAY AND SPACE/DESIGN. THE CAR IS NOW VERY DANGEROUS TO DRIVE AS YOU HAVE TO TRY AND BALANCE YOURSELF USING YOUR LEFT LEG/FOOT PULLED UP TO SEAT. WHEN CORNERING YOU HAVE TO PUT SO MUCH ATTENTION ON TRYING NOT TO SWERVE AS THE SEAT RISES & DROPS YOU DEPENDING ON WHICH WAY YOU ARE TURNING. THE RISING AND DROPPING ON TURNS, NATURALLY PULLS OR PUSHES YOUR BODY WHICH IS HOLDING THE STEERING WHEEL - THIS THEN CAUSES A SEVERE SUDDEN PULL ONE OR THE OTHER WAY. IT ALSO TAKES YOUR ATTENTION OFF THE ROAD AND SURROUNDINGS. IN CONCLUSION, WHEN RESEARCHING THIS, I HAVE SEEN THIS UNDER DEFECTS BUT NO RECALL. THERE ARE HUNDREDS OF COMPLAINTS OF THIS POORLY DESIGNED LOWER SEAT FRAME AND ONE DAY THIS WILL END UP KILLING SOMEONE. I SURE HOPE IT DOES NOT TAKE THAT TO BECOME A RECALL ITEM. *TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10421315August 24, 2011
STEERING
2006 NISSAN MURANO WITH APPROXIMATELY 57,000 MILES ON IT. VERY DIFFICULT TO MOVE THE STEERING WHEEL WHILE NOISE COMING FROM UNDER THE HOOD. I NOTICED THE POWER STEERING RESERVOIR WAS LOW AND REFILLED IT. LEAKAGE IDENTIFIED BY STAIN ON PARKING. DEALER DETERMINED THAT CAUSE OF THE LEAK IS A FAILURE OF THE HIGH PRESSURE LINE FOR THE POWER STEERING PUMP. SERVICE ADVISOR AT THE DEALERSHIP TOLD ME THIS IS A VERY COMMON CASE. DEALER CHARGED $550 TO INSTALL A NEW HOSE. NISSAN REFUSE TO REIMBURSE IT. NUMEROUS FAILURES OF THIS PART ARE DOCUMENTED ON WEB FORUMS, NHTSA SITE, AS WELL AS BEING COMMON KNOWLEDGE AMONG THE MECHANICS NETWORK. I WONDER IF IT IS NOT A MANUFACTURING/MATERIAL PROBLEM OF THE PART. CONCERN IS THAT TOTAL FAILURE CAN CAUSE A SURPRISE LOSS OF STEERING RESULTING IN A CRASH AND/ OR CAUSE A FIRE CAUSE IS VERY CLOSE TO THE ENGINE. THIS SHOULD BE A RECALL ISSUE ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421710August 19, 2011
VISIBILITY
THIS COMPLAINT IS ABOUT THE DRIVER'S SIDE SUN VISOR OF 2006 NISSAN MURANOS. I HAVE FOUND FORUMS WITH MANY PEOPLE EXPERIENCING THE PROBLEM THAT I AM OF 2006 AND OTHER MODEL YEARS WHERE IT FAILS TO STAY UP. THE TENSION OR SPRING IN THE SUN VISOR IS GONE JUST LIKE THAT AND IT FALLS AND BLOCKS VISION WHILE DRIVING. IT FALLS JUST DRIVING REGULARLY, AND ALTHOUGH DRIVERS NEED VISION ALWAYS AND CONSTANTLY WHILE OPERATING THE VEHICLE, IT ALSO FALLS AT TIMES THAT ARE MOST DANGEROUS WHEN VISION IS OF UTMOST IMPORTANCE, I.E. ANY DRIVING ON ROUGH SURFACES, ANY MANEUVERING TO AVOID ACCIDENTS, UNEVEN ROADWAYS, UNEXPECTED BRAKING OR EVEN JUST TURNING. I DON'T BELIEVE THE CONSUMERS OF THESE VEHICLES SHOULD BE RESPONSIBLE FOR THE VERY EXPENSIVE REPLACEMENT THAT NISSAN QUOTES WHEN REPORTING THE PROBLEM. THERE IS NOTHING IN THE WARRANTY ABOUT SUN VISORS OR PROBLEMS IMPACTING VISIBILITY. THE SEAT BELT IS A SAFETY ITEM AND IS COVERED FOR A LONG PERIOD OF TIME, 120 MONTHS (10 YEARS)! THE SUN VISOR BLOCKING VISIBILITY WHILE DRIVING SHOULD BE ALONG THE SAME LINES AS THAT REGARDING WARRANTY, AND THERE'S NOTHING THAT SAYS IT IS OR ISN'T. I AM DEALING WITH NISSAN'S CONSUMER AFFAIRS DEPARTMENT NOW BUT DO NOT HAVE HOPES OF GETTING THIS RESOLVED WITH THEM. I HAVE HAD TO REPLACE A VERY EXPENSIVE BALLAST FOR THE DRIVER SIDE HID BULB (COST ONLY MITIGATED BY BUYING USED), THE FUEL SENSOR, HAVE A RATTLING WINDOW FROM THE BEGINNING THAT THE DEALER FIXED BUT THE FIX DIDN'T LAST, AND HAVE HAD OTHER ISSUES WITH THE NISSAN DEALERSHIP I BOUGHT AND SERVICED THE CAR FROM. IT'S ONE THING AFTER THE OTHER AND I HAVE NOT FILED A COMPLAINT ABOUT THE OTHER ITEMS, BUT THIS IS A SEVERE SAFETY ISSUE AND IT'S TIME TO PUT MY FOOT DOWN. IT IS NOT AN OLD CAR, THERE IS NO REASON I, OR ANY OF THE OTHER MURANO OWNERS SHOULD BE PERSONALLY LIABLE FOR THIS SERIOUS VISIBILITY WHILE DRIVING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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