Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10405537June 8, 2011
SEATS
WHILE TURNING RIGHT WHILE DRIVING MY 2005 NISSAN MURANO I HEARD AND FELT A LOUD POP UNDERNEATH MY SEAT. UPON INVESTIGATING I DISCOVERED THAT THE BACK LEFT SIDE OF MY SEAT HAD BROKEN LOOSE FROM THE BRACKET. THE LEFT BACK OF THE SEAT REMAINS DISENGAGED FROM THE SEAT FRAME. I WENT TO THE NISSAN DEALER TODAY WHERE I PURCHASED THE CAR AND WAS QUOTED $898.08 FOR A NEW SEAT FRAME (PART # 87450+A) AND AN ADDITIONAL $153-204 LABOR FOR INSTALLATION. AFTER RESEARCHING ONLINE, I HAVE DISCOVERED THAT THIS HAS BEEN AN ONGOING ISSUE WITH THE MURANO AND THAT NISSAN NOW USES A NEWLY DESIGNED PART TO PREVENT THIS FROM HAPPENING. THE FACT THAT MY SEAT IS NOT FULLY ATTACHED IN MY CAR IS VERY CONCERNING AND CERTAINLY IS A SAFETY ISSUE. I AM A BIT SURPRISED BY THE FACT THAT THE NISSAN SERVICE DEPARTMENT I WENT TO APPEARED TO NEVER HAVE HEARD OF OR SEEN THIS ISSUE AND YET WHEN I WENT TO THE PARTS DEPARTMENT, THE REPRESENTATIVE TOLD ME THAT HE HAD QUOTED FOR THE PART 4 TIMES RECENTLY. HMMM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405640June 8, 2011
LATCHES/LOCKS/LINKAGES
MY 2005 NISSAN MURANO LOCKS TO ALL FOUR DOORS, TRUNK AND GAS TANK MALFUNCTION FREQUENTLY. I HAVE BEEN STRANDED WITH NO GAS BECAUSE I HAVE BEEN UNABLE TO UNLOCK THE GAS TANK FOR A PERIOD OF TIME. THERE IS NO "KEY" OPENING FOR THE GAS TANK, HATCH IN THE BACK OR 3 PASSENGER DOORS-ONLY THE DRIVER'S SIDE DOOR. I HAVE ALREADY HAD THE ACTUATORS REPLACED ONCE ON BOTH SIDES OF THE CAR A COUPLE OF YEARS AGO AND NOW THEY ARE BROKEN AGAIN. THIS IS A SAFETY CONCERN BECAUSE WE CAN NOT BE SURE THE DOORS ARE LOCKED, CAN NOT OBTAIN GAS, CAN NOT ACCESS THE TRUNK AREA, OR UNLOCK PASSENGER DOORS ON FREQUENT BASIS. SOMETIMES, THEY WORK AND SOMETIMES THEY DON'T. THE COST TO REPLACE THE ACTUATORS IS AROUND $1600. THAT IS A SIGNIFICANT AMOUNT OF MONEY TO BURDEN THE OWNER OF THE VEHICLE WHEN CLEARLY THERE IS A DEFECT IN THE CAR. THERE ARE SO MANY MURANO OWNERS WITH THE SAME PROBLEM. NISSAN NEEDS TO RECALL AND REPLACE THE ACTUATORS FOR THE LIFETIME OF THE CAR. THIS IS A SIGNIFICANT SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406401June 8, 2011
UNKNOWN OR OTHER
ON 08/10/2010 WE PAID OUR LOCAL NISSAN DEALER $470.93 TO REPAIR THE DRIVER SIDE DOOR LOCK. BEFORE THE REPAIR THE DRIVER'S DOOR WE COULD NOT OPEN WITH THE KEY FOB OR WITH THE INTERIOR MANUAL LOCK. WE HAD TO USE THE DOOR KEY. NOW ALL THE OTHER DOORS ARE ACTING THE SAME WAY. THEY DO NOT UNLOCK OR LOCK WITH THE KEY FOB OR INTERIOR MANUAL LOCK. NOTE: THERE IS ONLY ONE KEY HOLE ON THE EXTERIOR OF THE CAR. THIS IS A HUGE SAFETY ISSUE. NUMEROUS TIMES WE HAVE HAD CHILDREN IN THE BACK SEAT THAT WE CAN'T GET OUT OF THE CAR WITHOUT HAVING TO CLIMB OVER AND MANUALLY SWITCHING THE DOOR FROM LOCKED TO UNLOCKED. ALSO, WHEN WE THINK THE DOOR IS LOCKED IT SOMETIMES ISN'T, WHICH IS ANOTHER SAFETY ISSUE. NISSAN WANTS US TO PAY TO HAVE EACH DOOR FIXED. I HAVE NEVER HAD A CAR THAT I COULDN'T GET IN OR COULDN'T GET OUT OF. I BELIEVE THIS IS A HUGE SAFETY ISSUE AND WOULD LIKE A RECALL ON THIS CAR AND HAVE NISSAN REIMBURSE ME FOR THE DRIVER DOOR LOCK THAT I ALREADY PAID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406373June 7, 2011
SEATS
DRIVER SIDE SEAT BRACKET BROKEN. CONCERNED ABOUT SEAT COMING COMPLETELY DETACHED IN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405454June 7, 2011
VISIBILITY
NORMAL VEHICLE USE, ABOUT 45K MILES.THE DRIVERS SIDE SUN VISOR FAILS TO REMAIN IN THE UP POSITION. THIS LEADS TO CRITICAL DRIVER BLINDING AT UNEXPECTED TIMES, USUALLY DURING STOPS OR TURNS WHEN SIGHT IS CRITICAL. NISSAN WOULD NOT REPAIR UNDER $400 AND NO AFTER MARKET PARTS HAVE BEEN FOUND. A SEARCH SHOWS THIS TO BE A KNOWN COMMON ISSUE AFFECTING DRIVER SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405520June 7, 2011
SEATS
UPON SITTING NORMALLY IN THE DRIVER'S SEAT OF MY 2005 NISSAN MURANO THE REAR RIGHT HAND SIDE OF THE SEAT FRAME SHEARED SUDDENLY. THIS RESULTED IN THE SEAT NOW SHIFTING LEFT AND RIGHT WHILE DRIVING AS WELL AS LEANING SEVERELY WHEN TAKING A LEFT HAND TURN. CONTACTED NISSAN CONSUMER AFFAIRS AND FILED COMPLAINT, AWAITING RESPONSE. COST OF REPAIR AT DEALERSHIP QUOTED @ $150 FOR REPLACEMENT PART AND $350 FOR LABOR + TAX. DEALERSHIP CHARGED ME $70 FOR DAIGNOSIS THOUGH I COULD HAVE POINTED AT THE BREAK MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404300June 3, 2011
VISIBILITY
I OWN A 2005 NISSAN MURANO AND BOTH SUN VISORS KEEP FALLING. I'VE TRIED VELCRO AND EVEN GLUE BUT TO NO AVAIL. THESE FAULTY VISORS ARE DANGEROUS BECAUSE THEY TEND TO FALL WHEN I AM DRIVING AND MOMENTARILY OBSTRUCT MY VIEW. I'VE COME CLOSE ON A FEW OCCASIONS TO HITTING A VEHICLE IN FRONT OF ME BECAUSE OF THIS. THE COST TO REPLACE THESE VISORS IS EXORBITANT ($350 OR MORE EA) AND WHILE RESEARCHING WHERE TO BUY THEM CHEAP OR EVEN A METHOD OF REPAIR FOR THIS DEFECT I'VE FOUND THAT THERE ARE MULTIPLE NISSAN OWNERS WITH THIS EXACT SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402684May 25, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS 2005 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 06V054000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) THIS YEAR, BUT THE FAILURE RETURNED. THE MANUFACTURER WAS NOT CONTACTED. THE DEALERSHIP WAS CONTACTED, AND THE CONTACT WAS RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 100,261 AND THE CURRENT MILEAGE WAS 100,283.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402273May 21, 2011
SEATS
I WAS DRIVING MY 2005 NISSAN MURANO SE. I WAS GOING AROUND A RIGHT CURVE AND THE LEFT SIDE OF MY DRIVER'S SEAT BROKE, AND I WAS PITCHED BACK. I ALMOST WENT OFF THE ROAD. I WAS ABLE TO STOP THE CAR SAFELY AND CHECKED THE SEAT. THE LEFT BACK BRACKET IS BROKEN AND THE SEAT NOW LEANS TO THE LEFTAND BACK. I AM IN THE PROCESS OF GETTING REPAIR DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399865May 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY MURANO SL AWD 2005 JUST STOPPED IN TRAFFIC AND ALSO WHILE IT WAS IDLING. IT WAS MOVING AND WHEN I GOT TO TRAFFIC, IT STALLED AND WOULDN'T BUDGE EVEN THOUGHT THE LIGHTS WERE STILL ON. THIS IS A REAL PROBLEM BECAUSE AN 18 WHEELER CAN JUST RAM INTO ME WHEN THIS MISHAP HAPPENS. UPDATED 08/05/11 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399924May 10, 2011
VISIBILITY
THE DRIVER SIDE VISOR FELL DOWN ONE DAY AND WILL NO LONGER STAY IN UP POSITION. IT MUST BE LEFT DOWN FLUSH AGAINST THE WINDOW WHICH OBSTRUCTS THE DRIVERS VIEW OF THE ROADWAY. THE VISOR REPAIR IS COVERED BY MY WARRANTY BUT MY DEDUCTIBLE IS $200 AND TO FIX THE VISOR WITHOUT THE WARRANTY IS OVER $300. FROM WHAT I HAVE READ, THIS IS AN ONGOING ISSUE AND A SERIOUS SAFETY ISSUE FOR DRIVERS. PEOPLE WHO HAVE GOTTEN THEM REPLACED CONTINUE TO HAVE THIS ISSUE AND THE VISOR SHOULD BE RECALLED AND REPLACED WITH ONE THAT WORKS IN EVERY OTHER CAR. THERE ARE A LOT OF COMPLAINTS HERE AND IT DOESN'T APPEAR THAT ANYONE IS DOING ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399393May 6, 2011
SEATS
WHILE MAKING A LEFT TURN IN MY 2005 NISSAN MURANO, MY SEAT SUDDENLY "POPPED" AND SHIFTED TO THE LEFT AND DROPPED A FEW INCHES AND LANDED AGAINST THE DOOR. THE FRAME ASSEMBLY HAD BROKEN AND I NEARLY STRUCK A PEDESTRIAN. I DISCOVERED THAT THE FRAME ASSEMBLY OF THE SEAT HAD FRACTURED. GOING ONLINE I NOTICED THAT THIS IS A VERY COMMON PROBLEM WITH THE MURANO AND FROM THE LOOKS OF IT MANY, MANY NISSAN OWNERS HAVE THE SAME PROBLEM. I HOPE SOMEONE DOESN'T HAVE TO BE KILLED OR SERIOUSLY INJURED FROM THIS OBVIOUS MANUFACTURER'S DEFECT BEFORE THE NHTSA ORDERS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398183April 28, 2011
VISIBILITY
LIKE EVERYONE ELSE HERE MY 2005 NISSAN MURANO SUN VISOR DRIVER'S SIDE WON'T STAY UP AND IT FLOPS DOWN. I AGREE THAT THIS IS A VERY SERIOUS SAFETY ISSUE. I REFUSE TO PAY $500 TO HAVE A DEFECT ORIGINALLY FROM NISSAN REPAIRED PROPERLY. THE VISOR IS TOTALLY LOOSE AND WON'T STAY UP NOR WILL IT STAY PUT TO BLOCK THE SUN SINCE IT'S SO LOOSE THAT IT SIMPLY FLOPS STRAIGHT DOWN. I HAVE RESORTED TO USING DUCK TAPE TO TAPE IT IN THE UP POSITION SO IT DOESN'T FLOP DOWN WHEN I HIT A BUMP TRAVELING DOWN THE ROAD AT 70+ MPH. IT'S A SERIOUS SAFETY ISSUE AND I'M MAD AS *** ABOUT IT. THE PASSENGER SIDE HAS A SIMILAR PROBLEM BUT IT'S NOT AS BAD - PROBABLY JUST DUE TO LESS USAGE ON THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398045April 27, 2011
LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL
I HAVE A 2005 NISSAN MURANO. THE DOOR ACTUATOR HAS FAILED ON NUMEROUS OCCASIONS. THE FRONT DRIVER SIDE FAILS INTERMITTENTLY AS WELL AS THE REAR DOOR LATCH. THE PASSENGER SIDE DOOR WILL NOT OPEN AT ALL. TRULY THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY NISSAN. CURRENTLY, I HAVE SEEN NOR HEARD OF ANY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397263April 24, 2011
SEATS
2005 NISSAN MURANO DRIVER SEAT FRAME BROKE. SEAT NOW SHIFTS POSITION WHILE DRIVING CAUSING DRIVER TO HAVE TO ADJUST BODY POSITION WHILE OPERATING THE CAR. THIS INCLUDED NEEDING TO ADJUST POSITION WHILE AT HIGHWAY SPEED IN HEAVY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396938April 20, 2011
SEATS
DRIVER'S SEAT FRAME SUDDENLY BROKE AT LEFT REAR CORNER - ALLOWING SEAT TO FALL BACK AND LEAN SHARPLY TO THE LEFT. NISSAN ESTIMATES $1000.00+ TO REPLACE, WITH BRACKET OF SAME DESIGN - ALL AT CONSUMER COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396961April 20, 2011
SEATS
2205 NISSAN MURANO SL AWD, THE DRIVER SEAT BRACKET JUST BROKE. IT ROCKS FROM SIDE TO SIDE. IT IS UNSAFE IF I WERE TO HAVE A ACCIDENT MY SEAT WILL FLY LOOSE. I WANT TO COMPLAIN TO NISSAN FOR NOT RECALLING THE VEHICLE SEATS SINCE THEY ARE DEFICIENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396620April 18, 2011
SEATS
WHILE DRIVING TO WORK MY 2005 NISSAN MURANO DRIVER SEAT REAR BRACKET FAILED. THIS RESULTED IN THE SEAT DROPPING TO THE LEFT NEARLY CAUSING A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395484April 11, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR WOULD NOT REMAIN IN A SECURE UPWARD POSITION AND WAS OBSTRUCTING THE VISIBILITY OF THE DRIVER. THE SUN VISOR WAS PERMANENTLY REMOVED, THE PART WAS ORDERED AND THE CONTACT PLANNED TO PERFORM A REPAIR WHEN THE PART BECAME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. UPDATED 05/05/11*LJ UPDATED 05/11/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395332April 9, 2011
SEATS
WHILE DRIVING IN A GARAGE AT LOW SPEED, MY DRIVER SIDE SEAT SUDDENLY SNAPPED, AND TILTED DOWN TO LEFT. NOW WHEN I DRIVE, THE SEAT ROCKS BOTH SIDE TO SIDE & FRONT TO BACK, AND IS VERY UNSTABLE. I WORRY THE OTHER SIDE WILL SNAP UNDER THE STRESS OF THE MOTION, AND MY SEAT WILL NO LONGER BE CONNECTED TO THE CAR. ALREADY I CAN FEEL THE MOTION OF THE SEAT FROM MY SEATBELT, AND HONESTLY IT IS A LITTLE HARD TO STEER WHEN MY BODY ISN'T STABLE. I REALIZE AN INVESTIGATION WAS ALREADY DONE INTO THIS MATTER A FEW YEARS AGO WHICH WAS CLOSED BECAUSE THERE WAS NOT EVIDENCE OF HARM DUE TO THE MANUFACTURING PROBLEM. MUST SOMEONE BE INJURED BEFORE NISSAN WILL TAKE RESPONSIBILITY FOR THIS? THERE ARE ALMOST 300 COMPLAINTS REGISTERED ON THIS SITE ALONE FOR THIS PROBLEM, AND THE DEALERS SEEM TO BE MAKING ABOUT $1000 FOR EACH REPAIR SO I DOUBT THEY WILL DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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