Nissan Murano Complaints (2007)

676 consumer complaints on file.

#10633826September 17, 2014
VISIBILITY/WIPER
DRIVER'S SIDE VISOR BROKE CAUSING MAJOR VISIBILITY ISSUE. WOULD HANG DOWN AND BLOCK DRIVER'S VIEW. BROKE JUST AFTER WARRANTY ENDED. THERE WAS NO WAY TO KEEP IT UP WITHOUT $250 REPLACEMENT VISOR. SERVICE ADVISOR SAID HE HAD NUMEROUS ISSUES WITH MULTIPLE CONSUMERS. STATED HE FELT IT SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633828September 17, 2014
SEATS
SAT IN CAR TO TAKE DAUGHTER TO SCHOOL. HEARD A LOUD CLUNK AND MY DRIVER'S SIDE SEAT BROKE. THE REAR BRACKET CAME LOOSE AND NOW MY SEAT WOBBLES/BOUNCES ALL OVER THE PLACE. OVER BUMPS IT'S WORSE. TURNING A CORNER SENDS ME UP AGAINST THE DOOR. I FIND MYSELF GRABBING THE STEERING WHEEL FOR BALANCE AND THAT CAUSES MY CAR TO SWERVE. HUBBY THOUGHT I WAS EXAGGERATING UNTIL HE SAT IN SEAT. LOOKED ONLINE AND SAW MANY SIMILAR COMPLAINTS. CALLED NISSAN AND THE SERVICE ADVISOR SAID IT'S A COMMON PROBLEM AND I SHOULD CALL NISSAN TO SEE IF THEY WILL COVER PARTS. IT'S A SAFETY ISSUE!!! IF NISSAN IS AWARE THERE'S THIS BIG OF A PROBLEM WHY NO RECALL? BECAUSE NO ONE HAS DIED?? SEEMS THAT'S THE ONLY WAY THEY WILL MAKE THIS RIGHT. RIGHT NOW I'M USING THE "FIX" THE GUY BEFORE ME USED....PIECE OF WOOD UNDER THE SEAT TO KEEP IT STABLE ENOUGH TO DRIVE. QUOTED $1700 PARTS AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633670September 16, 2014
STEERING
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS A LEAK COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE HIGH PRESSURE POWER STEERING LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,629.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631173September 5, 2014
SEATS
WHILE THE CAR WAS IN MOTION I HEARD A POP, THE DRIVERS SEAT AND MYSELF, LURCHED BACK AND TO THE LEFT INTO THE DRIVERS SIDE DOOR. I WAS VERY STARTLED BUT LUCKILY WAS ABLE TO HOLD ONTO THE STEERING WHEEL OTHERWISE I WOULD HAVE LOST CONTROL OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630895September 4, 2014
EQUIPMENT, SEATS
I HAVE A 2007 NISSAN MURANO AND AS I WAS DRIVING THE SEAT BROKE CAUSING ME TO ALMOST SLIDE OFF THE SEAT. I CALLED NISSAN TO MAKE AN APPOINTMENT TO HAVE IT FIXED AND WAS TOLD THAT IT WOULD COST ME $1500.00. I DECIDED TO GO HOME AND CHECK IF THERE HAD BEEN ANY RECALL ON THIS PART AND WAS SHOCKED TO SEE LETTER AFTER LETTER FROM NISSAN MURANO OWNER WITH THE SAME PROBLEM. THIS I FEEL IS VERY DANGEROUS AND SHOULD HAVE BEEN ADDRESSED WITH A RECALL FROM THE DEALER.SOMEONE IS GOING TO GET REALLY HURT IF THEY ARE RIDING DOWN THE HIGHWAY AT 65 MILES AN HOUR AND THE SEAT BREAKS. I HOPE BY WRITING TO YOU THIS CAN BE AVOIDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626549August 20, 2014
ENGINE
THERE HAS BEEN OIL LEAKING FROM MY OIL TANK FOR OVER A YEAR. I WENT TO A SHOP AND THEY TOLD ME IT IS THE O-RING OR SEAL ON THE OIL TANK AND THAT THEY TEND TO GO ON THIS MODEL CAR. IT IS A $400 FIX. IF THIS IS COMMON IN THE MURANOS IT SHOULD BE A RECALL, WE SHOULDN'T HAVE TO RESPONSIBLE FOR THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617824July 31, 2014
SEATS
ENTERED DRIVER'S SIDE OF VEHICLE, SAT IN SEAT, AND HEARD A SNAPPING/BREAKING TYPE NOISE. IN SITTING ON THE SEAT IT BEGAN TO WOBBLE AND WAS ON A SLANT. HAD TO PLACE A PIECE OF WOOD TO LEVEL IT OFF SO I COULD USE MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617894July 31, 2014
VISIBILITY/WIPER
2007 NISSAN MURANO S SUN VISOR BOTH DRIVER AS WELL AS PASSENGER MAL-FUNCTION. I CHOOSE VISIBILITY/WIPER BECAUSE THE SUN VISOR OBSTRUCTS VISION (*VISIBILITY*) WHEN IT DROPS DOWN IN VIEW WHILE DRIVING AT NO GIVEN WARNING. ITS DANGEROUS AND WOULD HAVE CAUSED AN ACCIDENT IF THERE WAS A VEHICLE COMING FROM OPPOSITE DIRECTION AT THE TIME OF OCCURRENCE. THE COST OF THESE SUN VISORS ARE EXPENSIVE AND NISSAN SHOULD RECALL THESE OR AT LEAST FIX THEM AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617923July 31, 2014
VISIBILITY/WIPER
DRIVER'S SIDE SUN VISOR WILL NO LONGER STAY IN PLACE AND IS A SAFETY ISSUE. IT WILL FLOP DOWN AT ANY TIME WHILE DRIVING. IT HAS PROGRESSIVELY GOTTEN WORSE AND NOW I WILL HAVE TO REMOVE IT COMPLETELY. IT APPEARS THAT THIS IS A COMMON PROBLEM THAT IS NOT BEING ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617927July 31, 2014
ELECTRICAL SYSTEM
REAR HATCH STOPPED WORKING. SINCE IT CAN ONLY BE OPENED FROM THE INSIDE (WITH THE PANEL REMOVED) THIS IS A SAFETY ISSUE. THERE IS NO HANDLE ON THIS YEAR MODEL THAT WILL WORK WITHOUT ELECTRICAL ASSISTANCE. WHEN THE OPEN BUTTON IS PUSHED (EITHER FROM INSIDE THE CAR OR ON THE KEY FOB) THERE IS NO SOUND INDICATING THAT THE REAR HATCH IS BEING CONTACTED AT ALL. WE HAVE TRIED REPLACING THE FUSE AND A CONTROL MODULE BUT NEITHER OF THOSE HAVE CORRECTED THE ISSUE. THERE ABSOLUTELY SHOULD BE A MANUAL LATCH ON THE REAR HATCH SO THAT IT CAN BE OPENED WITHOUT THE ASSISTANCE OF THE ELECTRICAL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617651July 30, 2014
VISIBILITY/WIPER, SEATS
FIRST PROBLEM WAS THE DRIVER SIDE VISOR WHICH KEPT FLOPPING DOWN CAUSING A HAZARD BLOCKING THE DRIVER'S VISION. SECOND PROBLEM HAPPEN LATER, THE DRIVER SEAT BROKE WHILE DRIVING, LEFT REAR BRACKET BROKE. CALL AND WROTE TO NISSAN CUSTOMER SERVICE AND WAS TOLD BOTH PROBLEMS WERE OUT OF WARRANTY AND THEY WOULD NOT HONOR MY CLAIM. THIS IS THE THIRD NISSAN THAT I HAVE OWNED, AND WILL NEVER BUY ANOTHER NISSAN PRODUCT. FOR A VEHICLE THAT HAS LESS THAN 100K MILES TO HAVE THESE PROBLEMS AND FOR NISSAN NOT TO COVER THE PROBLEM SHOWS A TRUE LACK OF CUSTOMER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609344July 9, 2014
AIR BAGS
PASSENGER SEAT OCCUPANT CONTROL UNIT FAILED AND AIRBAGS WILL NOT WORK IN CASE OF AN ACCIDENT. COST OF REPAIR IS $3950 AT 77.5K MILES. ON JUNE 30, 2014 WE NOTICED THE AIRBAG LIGHT FLASHING AND BROUGHT THE CAR TO MY REPAIR FACILITY PAYING $99 FOR DIAGNOSIS, WHO SAID THE PASSENGER SEAT WOULD NEED REPLACEMENT AND THEY RECOMMENDED WE WORK WITH NISSAN TO SEE IF THEY WOULD ASSIST THROUGH A RECALL OR OTHER MEANS DUE TO THE FACT THAT THE COST OF THE REPAIR IS HALF THE VALUE OF THE ENTIRE CAR WHICH ONLY HAS 77.5K MILES. I WENT TO ARLINGTON NISSAN AND PAID ANOTHER $120 FOR SAME DIAGNOSIS. I HAD AN OPEN TICKET WITH NISSAN ASKING THEM TO ESCALATE THE SITUATION TO RECEIVE FINANCIAL HELP IN GETTING THIS REPAIR DONE FOR THE SAFETY AND WELL BEING OF MY FAMILY AND KNOWING OTHER CARS HAVE BEEN RECALLED FOR THIS VERY SAME ISSUE. ON 7-9-2014 I WAS TOLD BY NISSAN SUPERVISOR (SUE) THE SAME THAT ALL OTHERS HAD TOLD ME, THEY UNFORTUNATELY CAN DO NOTHING TO ASSIST WITH THIS SITUATION EVEN THOUGH THEY EMPATHIZE. I HAVE HAD NUMEROUS REPAIR ISSUES WHEN THE CAR REACHED 5 YEARS AND THE COST OF REPAIRS FOR THIS CAR IS HORRENDOUS. (I.E. HEADLIGHT $200+, DRIVER SEAT $4000, ETC...) I INFORMED THEM THAT I WILL BE FILING A COMPLAINT, I WILL BE TELLING EVERYONE I KNOW MY BAD EXPERIENCES WITH NISSAN, AND THAT I WILL NEVER BE PURCHASING A NISSAN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607823July 2, 2014
SEATS
WHEN I ENTERED THE VEHICLE, THE BRACKET ON THE DRIVER'S SEAT BROKE, CAUSING THE SEAT TO ROCK AND TILT TO THE LEFT. AFTER RESEARCHING THE ISSUE ONLINE, IT APPEARS TO BE A RATHER COMMON OCCURRENCE FOR THIS MODEL YEAR. APPARENTLY NISSAN ISSUED A TSB ON THE PROBLEM, BUT DID NOT ISSUE A RECALL. IF THE DRIVER'S SEAT IS NOT SECURE, HOW EFFECTIVE CAN THE SAFETY BELT BE IN A CRASH? IT IS A REAL DANGER, AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605612June 24, 2014
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SEAT FRAMING WAS CRACKED AND DETACHED FROM THE SEAT ALONG WITH A BOLT THAT WAS BROKEN ON THE FRAME. AS A RESULT, THE SEAT HAD BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER THE TECHNICIAN DIAGNOSED THAT THE DRIVERS SEAT HINGE AND FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597858June 12, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
MY VEHICLE HATCH BACK WILL NOT OPEN UNLESS I USE THE EMERGENCY LOCK WHICH IS LOCATED INSIDE THE VEHICLE. THIS CONCERNS ME BECAUSE IF THERE WAS AN EMERGENCY WHERE I WOULD NEED TO OPEN THE REAR HATCH FROM THE OUTSIDE I WOULDN'T BE ABLE TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597622June 11, 2014
SEATS
THE DRIVER SEAT HYDRAULIC MECHANISM BROKE AND THE SEAT DOES NOT MOVE FORWARD OR BACKWARD MAKING IT DANGEROUS FOR THE DRIVER THAT NEEDS TO ADJUST THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597740June 11, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597265June 9, 2014
SEATS
I WAS DRIVING HOME AND I HEARD A LOUD POP AND MY DRIVERS SIDE SEAT FELL INTO THE DRIVERS SIDE DOOR AND I SWERVED INTO ONCOMING TRAFFIC. THANKFULLY, THERE WERE NO CARS THAT WERE CLOSE AND NO ACCIDENT OCCURRED. I CALLED THE DEALER IN MY TOWN AND FOUND OUT IT WAS GOING TO COST $1400.00 TO FIX THE ISSUE. I CALLED SALVAGE YARDS AND COULD ONLY FIND A SEAT IN A TOWN 4 HOURS AWAY SO IT WOULD COST EXTRA TO HAVE THE SEAT SHIPPED HERE ($300.00). IN MY RESEARCH I FOUND OUT IT HAS BEEN A COMMON PROBLEM AND DECIDED TO LOOK TO SEE IF THERE HAD BEEN A RECALL. I READ ALL OF THE COMPLAINTS ON THIS SAME ISSUE AND OTHERS FROM THIS PAGE AND DETERMINED TO TAKE IT TO A LOCAL WELDER AND HAVE THE FRAME WELDED BASED ON THE FACT THAT THE CHAIR WOULD BREAK AGAIN EVEN IF THE PART HAD BEEN REPLACED WITH A NEW OR USED PART. THE GUY AT THE SHOP TOLD ME THAT THE FRAME SUPPORTING THE SEAT WAS PAPER THIN. HE COULD FIX IT AND BEEF IT UP SO THAT THE PROBLEM WOULD NOT HAPPEN AGAIN. IT COST $159.00 TO FIX AND AT THIS TIME IT IS WORKING QUITE WELL. I AM SADDENED TO FIND OUT THAT NISSAN WILL NOT STAND BY THEIR PRODUCT AND FIX THIS ISSUE! I HAVE TOLD EVERYONE I KNOW SO THAT THEY COULD PASS ON THE INFORMATION TO FRIEND'S WHO HAVE NISSAN'S. I AM AFRAID TO CONTINUE TO DRIVE THIS CAR DUE TO THE OTHER ISSUES THESE CARS HAVE BASED ON SOME OF THE COMPLAINTS I HAVE READ ON THIS SITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596579June 6, 2014
VISIBILITY/WIPER
MY DRIVERS SIDE VISOR HAS STARTED FLOPPING DOWN INTO MY LINE OF VISION. WHETHER IT'S FORWARD TOWARD THE WINDSHIELD OR UP AGAINST THE ROOF'S INTERIOR. IT'S GOTTEN PROGRESSIVELY WORSE AND IS A SERIOUS CONCERN, ESPECIALLY WHEN MY 6'0 HUSBAND IS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594939May 29, 2014
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AND EXHAUST FUMES WERE PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE REAR EXHAUST MANIFOLD HAD CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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