Nissan Murano Complaints (2003)

800 consumer complaints on file.

#10306785February 5, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I DRIVE A 2003 NISSAN MURANO. I BOUGHT IT USED IN 2005, IN THE LAST FEW YEARS I HAVE COMPLAINED TO THE DEALERSHIP (WHILE STILL UNDER WARRANTY) THAT THE CAR WAS ALMOST STALLING OUT ON ME WHILE IN DRIVE. NISSAN TOLD ME THEY COULD FIND NOTHING WRONG AND SO NOTHING WAS REPAIRED. IN ON DECEMBER 3, 2009 I WAS LEAVING MY PARKING GARAGE AT WORK AND MY CAR STALLED OUT COMPLETELY; IT THEN TOOK 15 MINUTES BEFORE IT WOULD RE-START. AFTER THAT, I DROVE HOME WITHOUT INCIDENT AND ASSUMED THAT IT WAS JUST BAD GAS OR SOMETHING. TWO WEEKS LATER, I WAS TRAVELING AT 50 MPH WHEN MY CAR COMPLETELY SHUT DOWN, NEARLY CAUSING AN ACCIDENT WITH MY 7 YEAR-OLD IN THE CAR WITH ME. AFTER THAT, MY SERVICE ENGINE LIGHT CAME ON AND I HAD LOSS OF ENGINE POWER. I THEN HAD THE CAR TOWED TO MY MECHANIC ON 1/21, WHERE HE RAN A DIAGNOSTIC AND FOUND THAT MY CRANK POSITION SENSOR AND CAM POSITION SENSOR NEEDED TO BE REPLACED. MY MECHANIC ALSO FOUND THAT THERE HAD BEEN A RECALL ON THE 2003 MURANO FOR THAT REASON, AND HE TOLD ME TO HAVE MY CAR TOWED TO NISSAN SINCE I HAD REPORTED ISSUES WHILE UNDER WARRANTY AND THERE WAS A KNOW RECALL FOR THIS PROBLEM. I TOWED MY CAR TO NISSAN THAT DAY AND THEY TOLD ME THAT BECAUSE I WAS NO LONGER UNDER WARRANTY, AND EVEN THOUGH I HAD REPORTED IT PRIOR TO EXPIRATION, THEY WOULD NOT REPAIR THE PROBLEM. I ALSO ADVISED THEM THAT I WAS FULLY AWARE OF THE RECALL. THEY THEN TOLD ME THAT MY VIN WAS OFF BY THE LAST FOUR DIGITS AND BECAUSE OF THAT, AGAIN, THEY WERE NOT OBLIGATED TO FIX IT UNDER THE RECALL OR WARRANTY. I HAVE SINCE HAD THE REPAIR COMPLETED WITH MY MECHANIC, BUT ANOTHER FRIEND OF MINE JUST HAD THE SAME EXACT THING HAPPEN WITH HER 2008 NISSAN (WHICH THEY ALSO REFUSED TO REPAIR UNDER HER WARRANTY). I AM EXTREMELY CONCERNED THAT NISSAN DOES NOT CARE ABOUT THE SAFETY OF IT'S DRIVERS SINCE THIS IS OBVIOUSLY A KNOWN PROBLEM. THIS IS NOT A MAINTENANCE ISSUE, BUT A SAFETY ONE. THIS ISSUE NEEDS TO BE LOOKED INTO SO THAT INNOCENT PEOPLE DO NOT DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304329February 3, 2010
ENGINE AND ENGINE COOLING
IN JAN 2010 WHILE TRAVELING ON INTERSTATE AT 65 MPH THE ENGINE OF MY 2003 NISSAN MURANO SUDDENLY DIED LEAVING ME WITH NO POWER STEERING OR POWER BRAKES. IT WAS TERRIFYING, BUT LUCKILY, I MANAGED TO GET TO SHOULDER WITHOUT AN ACCIDENT. CAR ENGINE RESTARTED WITHOUT HESITATION. AFTER WAITING 5 MINUTES WITH ENGINE IDLING SMOOTHLY WITH NO APPARENT PROBLEM, I EXITED TO FRONTAGE ROAD AT NEXT EXIT AND, 3 MILES LATER, AT 30 MPH THE ENGINE SUDDENLY DIED AGAIN. RESTARTED AND PULLED INTO NEARBY PARKING LOT. CAR AGAIN RESTARTED WITHOUT PROBLEM. AFTER 10 MINUTES OF IDLING SMOOTHLY, ENGINE DIED WHILE PARKED. HAD CAR TOWED TO NISSAN DEALER. NISSAN SHOP REPORTED THAT THE "CRANKSHAFT POSITION SENSOR WAS FAULTY AND NEEDED TO BE REPLACED." I FOUND THAT THERE WAS RECALL ISSUED IN 2003 FOR 2003 MODEL YEAR NISSAN MURANO FOR EXACTLY THIS ISSUE, BUT BOTH DEALER AND NISSAN USA, WHEN CONTACTED BY ME, SAID THE RECALL DID NOT APPLY TO MY VIN # (EVEN THOUGH NHTSA INDICATED RECALL AFFECTED 600,000 VEHICLES). I BELIEVE THE FAILURE OF MY CRANKSHAFT POSITION SENSOR IS DIRECTLY RELATED TO THE FAULTY SOLDER JOINTS IN THE CIRCUIT BOARDS FOR THE CRANKSHAFT POSITION SENSOR AS DESCRIBED IN THIS RECALL. I BELIEVE THE FOLLOWING RECALL SHOULD BE EXPANDED TO INCLUDE ALL 2003 MODEL YEAR NISSAN MURANO VEHICLES: NHTSA CAMPAIGN ID NUMBER: 03V455000, NISSAN RECALL #: R3022). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303025January 28, 2010
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY SHUT OFF. WHEN THE VEHICLE SHUT OFF THE BRAKE LIGHT BEGAN FLASHING AND THE BRAKE PEDAL BECAME DIFFICULT ENGAGE. THE CONTACT WAS FORCED TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE CRANK SENSOR NEEDED TO BE REPLACED. THERE IS A SIMILAR RECALL ON OTHER NISSAN MODELS REGARDING THE ENGINE AND ENGINE COOLING (CRANK SHAFT SENSOR) BUT THE 2003 MURANO WAS NOT INVOLVED IN THE RECALL. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THERE WAS NO RELATED RECALL FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302607January 27, 2010
ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES
I BOUGHT MY 2003 MURANO IN JANUARY OF 2008. EVERY TIME I HAD AN OIL CHANGE DONE I WAS TOLD THAT I HAD A VERY LOW AMOUNT. THE LOW AMOUNT WAS NEVER LOOKED AT AS A PROBLEM. WHEN I WAS GETTING A RECALL COMPLETED I WAS TELLING THE SERVICE DEPARTMENT EMPLOYEE ABOUT MY LOW OIL LEVEL WHEN I TOOK MY CAR EVERY 3,000 MILES. HE ASKED IF I HAD ANY OIL LEAKS THAT WERE LEFT ON THE GROUND WHEN I MOVED MY CAR. I LET HIM KNOW THAT I HAVE NEVER SEEN OIL ON THE GROUND. I ALSO LET HIM KNOW THAT I HEAR A RATTLING NOISE SOMETIMES WHEN ACCELERATING FROM A STOPPED POSITION AND SOMETIMES MY CAR GETS STUCK WHEN I TRY TO ACCELERATE AND THEN AFTER A FEW SECONDS IT WILL ZOOM FORWARD. I HAVE ALMOST REAR ENDED AROUND 6 CARS. I TRY TO LET CARS GET A LITTLE WAYS IN FRONT OF ME IF IT GETS STUCK SO I DO NOT REAR END THE CAR IN FRONT OF ME. I SHOULD NOT HAVE TO DO THIS. HE SAID THAT THE RECALL OF THE ALTERNATOR WOULD FIX THE ISSUES WITH THE CAR GETTING STUCK AND THEY WOULD CHECK THE ENGINE. I STILL HAVE THIS PROBLEM TODAY WITH THE CAR GETTING STUCK. I HAD AN OIL CONSUMPTION TEST DONE EVERY 1,000 MILES AND BY TIME I MADE IT TO THE 2,000 MILES MY OIL LEVEL WAS LOW. SO THEY NEVER DID A THIRD OIL CONSUMPTION TEST LIKE THEY SAID THEY WOULD. THEN I WAS TOLD THAT THEY WOULD NEED TO REPLACE THE ENTIRE ENGINE. I HAVE SEEN MANY COMPLAINTS ABOUT THE SAME ISSUE. I FEEL THAT THE ENGINES THAT WERE PLACED IN THE 2003 NISSAN MURANOS WERE DEFECTIVE AND SHOULD BE RECALLED BECAUSE THIS COULD CAUSE AN ACCIDENT AND I HAVE A 14 MONTH OLD SON IN MY CAR WITH ME 90% OF THE TIME. THEREFORE NOT ONLY IS MY LIFE AND OTHERS IN CARS AROUND ME IN JEOPARDY SO IS MY SON'S LIFE. THIS DEFECT SHOULD BE LOOKED INTO IMMEDIATELY BECAUSE I AM SURE THERE ARE MANY OTHER PEOPLE HAVE THIS SAME ISSUE. THERE IS ONE OTHER ISSUE I HAD WHERE I HAD UNLOCKED MY DOORS AND PUT MY CHILD IN THE CAR. WHEN I WENT TO GET IN THE CAR HAD LOCKED ON IT'S OWN. LUCKILY WE WERE AT THE HOUSE AND HAD A SPARE KEY. I HAVE LEARNED THAT THIS ISSUE COMMON. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300426January 20, 2010
VISIBILITY
THIS WILL BE THE THIRD TIME THE DRIVER'S SIDE VISOR IN MY 2003 NISSAN MURANO WILL REQUIRE REPLACEMENT DUE TO A MECHANICAL FAILURE. THIS IS A SAFETY ISSUE. THE DRIVER'S SIDE VISOR WILL SUDDENLY DROP AND BLOCK VISIBILITY WHENEVER THE CAR DRIVES OVER BUMPY SPOTS ON THE ROAD. ALTHOUGH NUMEROUS OTHERS HAVE REPORTED THIS PARTICULAR PROBLEM (SEE: WWW.NISSANFORUMS.COM; TOWNHALL-TALK.EDMUNDS.COM;WWW.NISSANMURANO.ORG ) NISSAN REFUSES TO TAKE RESPONSIBILITY TO CORRECT THIS PROBLEM, AND TO ISSUE A SAFETY RECALL, AND IS REQUIRING THE CONSUMER TO BEAR THE COST FOR THIS RECURRING FAILURE. A NISSAN TECHNICIAN, HIMSELF, HAS POSTED THIS ON THE TOPIC: "NISSAN TECH HERE! YOUR GOLD PREFERRED WARRANTY DOESN'T COVER THE SUN VISOR. THIS ISSUE YOUR HAVING IS COMMON ON THESE MURANOS AND I'VE REPLACED QUITE A FEW VISORS!" *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300483January 20, 2010
VISIBILITY
DRIVER'S SIDE SUN VISOR IS LOOSE AND RANDOMLY FALLS DOWN CONSTANTLY WHILE DRIVING AND BLOCKS MY VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299511January 12, 2010
SEATS
I WAS DRIVING MY 2003 NISSAN MURANO, WHEN ALL AT ONCE MY DRIVER'S SEAT BRACKET BROKE FROM UNDERNEATH. NOW I HAVE A ROCKING CHAIR DRIVERS SEAT - NO CONTROL. I CONTACTED MY DEALERSHIP AND NISSAN ( I HAD ONLY MADE ONE PAYMENT ON THE CAR) 1000.00 -2,000.00 REPLACEMENT SEAT THEY WILL NOT REPAIR DUE TO SAFETY ISSUES. OK NOW THE PROBLEM SEEM TO BE IN THE MANUFACTURING OF THE SEAT. WILL YOU HELP ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298371January 5, 2010
SEATS
2003 NISSAN MURANO SL AWD DRIVER POWER SEAT PROBLEM. IT ONLY MOVES ONE SIDE. RIGHT SIDE OF THE SEAT MOVES WHILE LEFT SIDE REMAINS STILL. FAILURE IN MOVING FWD AND BACK ON LEFT SIDE TRACK OR RAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298373January 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
2003 NISSAN MURANO SL AWD IS HAVING A PROBLEM WITH ACCELERATION FROM THE START. IT HESITATED TO SPEED UP, MY FOOT IT ALL THE WAY TO THE FLOOR. AFTER A WHILE THE CAR WOULD LAUNCH. IF I TURN MY ENGINE OFF (WHILE MOVING) AND RESTART SYMPTOM WILL GO AWAY. SOMETIME IT COMES AND NEED TO RESTART DURING RUSH HOUR TRAFFIC. CONSTANT WORRIES DURING RUSH HOURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297900January 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
NISSAN MURANO 2003 TRANSMISSION OR TRANSFER CASE. LEAKING, JERKS ON STOP AND GO INCIDENT. WENT TO NISSAN DEALER AND STATED THAT TRANSFERCASE SEAL NEEDS REPLACEMENT . I SHOWED THEM EXTENDED WARRANTY LETTER FROM NISSAN COMPANY ON ALL CVT TRANSMISSION AND DEALER SAYS THAT IT DOESN'T COVER TRANSFERCASE SEAL REPAIR AND THAT I NEED TO PAY 1,300 DOLLARS FOR THIS. I JUST CAN'T FIGURE OUT WHY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297848January 2, 2010
VISIBILITY
2003 NISSAN MURANO DRIVERS SIDE VISOR FAILURE. THE DRIVERS SIDE VISOR WILL DROP SUDDENLY WHENEVER THE CARS RUNS THROUGH ROUGH TERRAIN OR A SPEED BUMP. THIS IS A SAFETY ISSUE BECAUSE IT BLOCKS THE DRIVERS VISION. THIS ONLY HAPPENS ON THE DRIVERS SIDE VISOR. THERE IS A LONG LIST OF FAILURES WITH THIS PROBLEM BUT NISSAN DOES NOT WANT TO DO A RECALL FOR THIS PROBLEM. LOOK AT THIS WEBSITE LINK HTTP://WWW.NISSANFORUMS.COM/TRUCK-SUV/113557-MURANO-SUN-VISOR-FAILURE.HTML *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296947December 25, 2009
POWER TRAIN:MANUAL TRANSMISSION
I WAS OUT COMPLETING LAST MINUTE CHRISTMAS SHOPPING WHEN MY CAR STARTING MAKING A LOUD CLICKING NOISE THEN STOPPED IN THE MIDDLE OF TRAFFIC. THE CAR WOULD NOT GO FORWARD NOR IN REVERSE. I CALLED MY INSURANCE COMPANY WHICH HAD IT TOWED TO NISSAN WHICH INFORMED ME I WOULD NEED A NEW CVT, WHICH IRRITATES ME MORE BECAUSE I HAD JUST GOTTEN MY CAR SERVICED ON 18 DECEMBER 09 AND EVERYTHING WAS SUPPOSE TO BE GOOD TO GO. I FEEL COMPLETELY HELPLESS BECAUSE THE CAR AT MOST IS WORTH ONLY 8 TO 9,000. BY THE LOOKS OF ALL THE COMPLAINTS A NEW TRANSMISSION IS GOING TO RUN ME 3-5,000. I ENSURED I SERVICED MY MURANO ONLY BY NISSAN AT TIMES PRESCRIBED AND I'M FORCED TO SHELL OUT MORE MONEY ON A $32,000 VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295811December 15, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING THE VEHICLE WOULD STALL, AND THE LIGHTS WOULD FAIL WITHOUT WARNING. AFTER THE VEHICLE STALLS THE CHECK ENGINE WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL PANEL. A REPRESENTATIVE FROM THE MANUFACTURER STATED THAT HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL NUMBER 03V45500 ( ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293062November 20, 2009
ELECTRICAL SYSTEM
ALTERNATOR SEIZED UP, ENGINE LOST POWER, AND VEHICLE STOPPED IN MIDDLE OF ROAD. ALTERNATOR WAS THE NISSAN REPLACED FOR A RECALL IN 2005. MY MECHANIC SAID THAT THE BAD ALTERNATOR WAS A RE-CONDITIONED ALTERNATOR THAT NISSAN HAD INSTALLED AS PART OF THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291915November 12, 2009
SEATS
2003 NISSAN MURANO FRONT DRIVER SEAT BROKE WHILE DRIVING. NOW ROCKS BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291778November 10, 2009
SEATS
SEAT ROCKS WONT MOVE UP AND DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291290November 7, 2009
SEATS
DRIVER'S SEAT BROKE WHILE MY WIFE {160 POUNDS} WAS DRIVING. SEAT LEANED HARSHLY TO THE LEFT. THE SEAT BRACKET MUST NOW BE REPLACED - $1200 REPAIR BILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291019November 4, 2009
SEATS
I HAVE A 2003 NISSAN MURANO. THE DRIVERS SIDE SEAT FRAME HAS BROKEN CAUSING THE SEAT TO OVER LEFT TO RIGHT AND FRONTWARD AND BACKWARD FREELY, IT IS OBVIOUS THAT IN A CRASH WITH A SEAT FRAME BROKEN YOU CHANCES OF BEING SERIOUSLY HURT BY THE SEAT COMING LOOSE ARE INCREASED DRAMATICALLY. TALKED TO THE NISSAN REPS AND THEY TOLD US TO TAKE IT TO A NISSAN MECHANIC TO HAVE THE PROBLEM LOOKED AT AND THEN THEY "MAY" BE ABLE TO DO SOMETHING ABOUT IT. LOOKING AT OTHER POSTS ON THE INTERNET THIS IS A COMMON PROBLEM THAT NISSAN WILL DO NOTHING ABOUT FOR THE CAR OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291028November 4, 2009
SEATS
SEVERAL WEEKS AGO I NOTICED THAT THE DRIVER'S SEAT OF MY 2003 NISSAN MURANO WAS ROCKING BACK AND FORTH, PARTICULARLY AROUND CURVES. THIS WEEK, THE LEFT BACK SIDE OF THE DRIVER'S SEAT BROKE. THE LEFT BACK SIDE OF THE SEAT IS NO LONGER STATIONARY. IT MOVES UP AND DOWN WITH ANY TURN OR BUMP. THE SEAT IS NO LONGER LEVEL OR PROPERLY SUPPORTIVE. I WENT TO A NISSAN FORUM AND REALIZED THAT THIS IS THE SAME PROBLEM THAT MANY OTHER NISSAN MURANO OWNERS HAVE HAD. THE DESCRIPTIONS OF THE PROBLEM ARE IDENTICAL TO WHAT I HAVE EXPERIENCED. MY CAR IS OUT OF WARRANTY AND I DO NOT HAVE THE $900. THAT EVERYONE IS REPORTING IS QUOTED TO REPAIR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290885November 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING IN STOP AND GO TRAFFIC OR WHEN THE CAR WARMS UP, THERE IS A HESITATION WHEN THE AS PEDAL IS PRESSED. THIS USUALLY HAPPENS EVERYDAY WHEN PICKING UP OUR CHILDREN FROM SCHOOL. TOOK IT TO A NISSAN DEALERSHIP AND THEY SAID IT WOULD BE $6500 TO REPLACE THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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