Nissan Murano Complaints (2007)

676 consumer complaints on file.

#10746603August 5, 2015
SEATS
WE WERE RETURNING FROM VACATION DRIVING DOWN I-95 WHEN WE HEARD A POP AND THE DRIVERS SEAT SETTLED BACK AND TO THE LEFT. IT CAUSED ME TO MOVE INTO THE NEXT LANE. LUCKILY THERE WAS NO ONE THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745907August 3, 2015
SEATS
SEAT FRAME WELD BROKE UNDER DRIVER'S SEAT. SEAT BEGAN TO SWAY DOWN & LEFT AND THEN SWAYED BACK UP RIGHT CAUSING A MOMENTARY LOSS OF DRIVING FOCUS AND FEAR OF LOSING CONTROL OF VEHICLE. FEAR COMPOUNDED BECAUSE MY 3 YEAR OLD GRANDDAUGHTER WAS IN THE CAR WITH ME. AFTER DRIVING NERVOUSLY HOME, I INSPECTED SEAT TO FIND A FRAME WELD BROKEN AT A CRUCIAL WEIGHT BEARING SPOT. THE LEFT REAR CORNER OF THE SEAT WAS NOT EVEN CONNECTED TO THE FRAME! I WENT TO THE INTERNET, BECAUSE THE SERVICE DEPARTMENT OF ACTION NISSAN NEVER ANSWERED, TO GET ANY INFO ON THIS. TURNS OUT THERE ARE HUNDREDS OF COMPLAINTS ABOUT THESE DEFECTIVE SEAT FRAME WELDS. AND THE PRICE IS OFF THE CHARTS FOR THIS RETIRED (NISSAN QUALITY ASSURANCE INSPECTOR, SMYRNA PLANT). THERE HAS NEVER BEEN A RECALL OF THIS PROBLEM! FAILURE OF A DRIVER SEAT FRAME WELD SHOULD BE GROUNDS FOR A RECALL! INCREDIBLY DANGEROUS! I AM REALLY ANGRY ABOUT THIS PROBLEM. THIS CAR WAS JUST OK FOR 95,000 MILES. AFTER THAT THE HIGH PRESSURE POWER STEERING HOSE WENT OUT. THE DRIVER'S SIDE POWER WINDOW MOTOR QUIT. NEITHER OF THE SUNVISORS WILL STAY UP. DEALER ASKING $135 EACH. PRIOR TO 95,000 MILES, BRAKES X2, TIRES X2 SETS, HATCH SHOCKS WORN OUT, ALL UPPER AND LOWER CONTROL ARM BUSHINGS WORN OUT, UNDERBODY SHOCKS WORN OUT, CENTER CV BOOT/HALF SHAFT REPLACED, OE & DEALER REPLACEMENT WIPERS ARE A JOKE AND UP TO NOW, 6 HEADLAMP BULBS REPLACED (NO, I DIDN'T TOUCH THEM). AND THE REGULAR MAINTENANCE SET FORTH BY THE MANUAL; WHEW! I HAVE SPENT THOUSANDS ON SERVICE. I WORKED FOR NISSAN FOR 25 YEARS, BUT I WILL NEVER AGAIN BUY A NISSAN PRODUCT. PLEASE REQUEST NISSAN TO RECALL THE MURANO ABOUT THE SEAT FRAME WELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733160July 10, 2015
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. AFTER ENTERING THE VEHICLE, A POPPING SOUND WAS HEARD NEAR THE FRONT DRIVER SIDE SEAT. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE SEAT BRACKET FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732995July 9, 2015
ENGINE
ON THE WAY HOME FROM NISSAN SEVICE CAR STOPPED HAD TO BE TOWED. NISSAN SHOP DIAGNOSIS 3 CAM SENSORS NEEDED REPLACING. $789.00 LABOR COST AND NIQSSAN PARTS TOTAL LESS THAN $350.00. ALWAYS SERVICED AT THE GARAGE AND WAS GOING TO PURCHASE A NEW ONE. NOW DEFINITELY OUT OF THE QUESTION AFTER THIS TREATMENT. THE CAR STALLED IN THE MIDDLE OF THE EXPRESSWAY THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726248June 19, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE REAR HATCH FAILED. AS A RESULT, THE REAR LATCH OPENED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726071June 18, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR ON THE FRONT DRIVER SIDE OF THE VEHICLE FAILED AND REMAINED DOWN, WHICH CAUSED THE CONTACT'S VISION TO BE OBSTRUCTED. THE CONTACT STATED THAT THE SUN VISOR HAD TO BE HELD UP MANUALLY WHILE DRIVING. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724905June 12, 2015
SEATS
I WAS GOING DOWN THE HIGHWAY AND HEARD A NOISE AND MY DRIVER SEAT WENT BACK AND TOWARD THE WINDOW. I HAD TO REGAIN CONTROL OF MY CAR BECAUSE WHEN THE SEAT FRAME BROKE I SWERVED AND MY FOOT FELL OFF THE GAS PEDAL. WHEN READING ONLINE I FOUND THAT THERE WAS AN INVESTIGATION BUT NO RECALL WAS ISSUED. I ALSO FOUND THAT I AM NOT THE ONLY ONE TO HAVE THIS PROBLEM. PLEASE REVISIT THIS ISSUE AND DO SOMETHING TO PROTECT NOT ONLY THE DRIVER/PASSENGER OF THE VEHICLE BUT THE OTHER MOTORISTS ON THE ROAD BEFORE SOMEONE GETS SERIOUSLY HURT OR WORSE. IF IT WAS MY INEXPERIENCED 18 YEAR OLD DRIVING THERE WOULD HAVE SURELY BEEN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722169May 29, 2015
SEATS
DRIVERS SEAT BRACKET BROKE WHILE ENTERING THE CAR. I KNOW 3 PEOPLE WITH MURANOS THAT THIS HAPPENED TO . SHOULD BE A RECALL. THE SEAT NOW WIGGLES FREELY ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716414May 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ORDER TO RESTART THE VEHICLE, THE INTAKE AIR DUCTS HAD TO BE MANUALLY RECONNECTED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE AIR DUCTS WERE AGING PREMATURELY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714269May 3, 2015
SEATS
I WAS DRIVING TO THE STORE AND AS I TURNED THE CORNER I HEARD A SNAP IN THE BACK OF THE DRIVERS SEAT AND THE SEAT SUDDENLY JERKED TO THE BACK TOWARDS THE DRIVERS DOOR AND FELT VERY UNSTABLE. IT NOW MOVES QUIT FREELY AND WHEN I GO OVER A BUMP OR A DIP OR TURN RIGHT, IT MOVES TOWARD THE DOOR. I WAS ABLE TO LOOK UNDER THE SEAT WITH A LIGHT AND IT SNAPPED RIGHT OFF THE BRACKET THAT GOES ACROSS THE BACK OF THE SEAT. I WILL BE SEEKING ESTIMATES ON FIXING IT AS IT HAPPENED TODAY AND FEELS VERY UNSAFE WHEN I GO AROUND A CORNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713490April 29, 2015
POWER TRAIN
PULLED OUT ONTO A ROADWAY WITH A 60 MPH SPEED LIMIT. THIS VEHICLE IS FAST AND HAS QUICK THROTTLE RESPONSE, SO KNOWING THAT I COULD MAKE IT, WHILE A CAR WAS APPROACHING, I PULLED OUT AND ACCELERATED QUICKLY. THE VEHICLE DID NOT HAVE NEAR THE POWER THAT IT NORMALLY DID AND IMMEDIATELY MADE A LOUD SCREECHING SOUND AND CLICKING AS IF METAL WAS SCRAPING ADJACENT METAL. LUCKILY, I LET OFF THE ACCELERATOR AND HIT IT AGAIN, AND IT OPERATED FINE. THERE WAS NO ACCIDENT AND NOBODY WAS HURT. THE PROBLEM HAS SLOWLY PERSISTED AND GOTTEN WORSE. THAT'S WHAT RECALLS ARE FOR AND THAT IS WHAT RESEARCH ON THIS PROBLEM FOR THIS PARTICULAR VEHICLE WILL TELL YOU NEEDS TO HAPPEN. THE RECALL NEEDS TO TAKE PLACE. DO PEOPLE NEED TO DIE FIRST? SAFETY MEANS AVOIDING INJURY. RESEARCH THE PROBLEM HERE AND DO WHAT YOU CAN TO RESOLVE IT FOR THE AFFECTED VEHICLES. I'VE SEEN MUCH LESS SEVERE RECALLS TAKE PLACE. I'M ABOUT TO HAVE TO TAKE MY VEHICLE IN TO PAY FOR THIS MYSELF, BECAUSE OUT OF THE THOUSANDS OF COMPLAINTS ON THIS ISSUE THAT I CAN PROBABLY FIND, THERE HAS BEEN ABSOLUTELY NO RESOLUTION, AND I AM NOT SURE IF IT MAY HAVE CAUSED ANY INJURIES TO ANYBODY ELSE, BUT WILL BE RESEARCHING EVERYTHING ABOUT IT. I WILL PRESENT A PORTFOLIO OF INFORMATION ON THIS PROBLEM SO THAT IT CANNOT BE DENIED, IF I MUST. I WILL DO YOUR JOBS IF YOU WILL NOT, ALTHOUGH I'M SURE YOU HAVE JUST NOT HAD ENOUGH COMPLAINTS, OR SOMETHING OF SIMILAR NATURE, AND IT WILL TAKE ME A LONG TIME, A LOT OF READING AND SAVING AND PRINTING INFO. AT THE SAME TIME I WILL BE WRITING BAD REVIEWS EVERY CHANCE I GET ABOUT NISSAN NOT ACKNOWLEDGING RESPONSIBILITY FOR THE PROBLEM, WHICH I ALREADY HAVE SEVERAL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705490April 13, 2015
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
NISSAN MURANO 2007: FAULTY FUEL LEVEL SENSOR, FUEL LEVEL SENSOR HARNESS IS OPEN OR SHORTED, FUEL LEVEL SENSOR CIRCUIT POOR ELECTRICAL CONNECTION. ENGINE LIGHT ON (SERVICE ENGINE SOON WARNING LIGHT), INCORRECT FUEL LEVEL READING. ALSO, WEAK ENGINE MOUNTS, RIGHT SIDE ENGINE MOUNT AND LOWER FRONT BETWEEN ENGINE AND RADIATOR. PLEASE ADVISE IF THERE IS A RECALL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704775April 9, 2015
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING 20 MPH, THE DRIVER'S SEAT MOVED INDEPENDENTLY FORWARD AND BACKWARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRACK FOR THE SEAT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER AGAIN. THE TECHNICIAN DIAGNOSED THAT THE TRACK FOR THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679183March 25, 2015
POWER TRAIN
2007 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE TRANSMISSION WAS REPLACED WITH A RE-MANUFACTURED TRANSMISSION. *JB THE CONSUMER IS SEEKING A POTION OF REIMBURSEMENT. UPDATED 08/24/15. *J
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690486February 24, 2015
POWER TRAIN
I OWN A 2008 NISSAN MURANO WHILE ATTEMPTING TO DRIVE AFTER A LIGHT CHANGE MY VEHICLE LOSS ACCELERATION. LUCKILY, THE CAR BEHIND ME DIDN'T SLAM INTO ME I WAS ABLE SAFELY GET OUT OF THE WAY. THE PEDAL WAS TO THE FLOOR YET THE CAR BARLEY MOVED THEN IT LURCHED FORWARD AND WAS FINE. I TOOK TO A MECHANIC NOTHING A FEW WEEKS LATER AFTER NO ISSUE IT HAPPEN AGAIN ON THE HIGHWAY WHICH WAS DANGEROUS AND SCARY AGAIN I TOOK THIS VEHICLE TO A MECHANIC WHO SAID THERE WAS A LEAK AT THE TRANSFER CASE I HAD REPAIRED. TWO DAYS LATER AFTER BEING STUCK IN THE MIDDLE OF AN INTERSECTION THE VEHICLE WAS DIAGNOSED TO BE AN ISSUE WITH THE CVT TRANSMISSION. I WAS TOLD THIS IS A DEFECT NISSAN IS AWARE OF, THEY THEN TOLD ME ABOUT THE KNOWN MANUFACTURER ISSUE OF THE TRANSMISSION AND SUGGESTED I BRING IT TO NISSAN AND SEE IF THEY COULD DO ANYTHING FOR ME. I TOOK THE VEHICLE OVER TO THE LOCAL NISSAN DEALERSHIP AND WAS INFORMED THAT THERE WAS NOTHING THAT NISSAN COULD DO BUT TO SLAP IN ANOTHER TRANSMISSION AND THAT IT WOULD NOT BE COVERED BY WARRANTY SINCE I WAS OVER THE EXTENDED 120,0000 MILES. THEY DID GIVE ME THE OPTION TO HAVE THEM THROW IN A NEW TRANSMISSION AT COST OF $4000. I THEN CALLED NISSAN NORTH AMERICA CONSUMER AFFAIRS NO RESPONSE. THIS IS A KNOWN MANUFACTURER DEFECT AND NISSAN REFUSES TO ACKNOWLEDGE THE ISSUE. RESEARCH SHOWS THOUSANDS OF CUSTOMERS HAVE THE SAME ISSUE; IT IS NOT A COINCIDENCE. IT IS A TACTIC PLAYED BY NISSAN SO THEY WILL NOT BARE FINANCIAL AND REPUTATION DETERIORATION. INSTEAD THEY ARE PUTTING THAT ON THE PAYING CONSUMER. NOT RIGHT!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682603February 10, 2015
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
I WAS DRIVING DOWN HWY 100 IN MILWAUKEE AT APPROXIMATELY 40 MPH WHEN THE CAR SUDDENLY DIED IN THE MIDDLE OF THE ROAD, FORTUNATELY NO ACCIDENT WAS CAUSED BECAUSE OF THE SUDDEN STOP. THE CAR WOULD NOT START AFTER THIS STOP. I PUSHED THE CAR INTO A NEARBY PARKING LOT AND TOOK THE BATTERY INTO A LOCAL HARDWARE STORE. THE BATTERY WAS DEAD AND NEEDED TO BE CHARGED. I RE INSTALLED THE BATTERY AND GOT THE CAR STARTED (THE ENGINE SOUNDED LOUD) AND DROVE TO THE AUTO STORE AND HAD THE ALTERNATOR TESTED - IT WAS DEAD. I STARTED TO DRIVE THE CAR HOME AND IT WOULD NOT GO ABOVE 30 MPH AND THE CEL WAS ON. THE NEXT MORNING I HAD THE ALTERNATOR REPLACED (SUNDAY), THE BATTERY KEPT IT'S CHARGE. I TOOK THE VEHICLE TO THE NISSAN DEALER ON MONDAY MORNING - THEY DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. I GOT MY CAR BACK AFTER 2 WEEKS AND DROVE IT HOME. I DID NOTICE THAT THE THERE WAS A SLIGHT WHINE - I THOUGHT IT WAS WITH THE REPLACED TRANSMISSION. I GOT LOUDER EACH DAYAND I TOOK IT BACK TO THE NISSAN DEALER, BUT THE NOISE WOULD QUIT AFTER IT WARMED UP. THE NISSAN DEALER DETERMINED THAT IT WAS THE HIGH PRESSURE POWER STEERING HOSE. THESE EVENTS APPEARED TO BE CAUSED BY A PREVIOUS EVENT - (1) ALTERNATOR (2) TRANSMISSION (3) HIGH PRESSURE POWER STEERING HOSE, ALL STARTED NOVEMBER 27 2014, AND LASTLY ENDED ON FEBRUARY 10, 2015, HOPEFULLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676424January 19, 2015
SEATS
WENT TO ADJUST DRIVERS SEAT AND HEARD A NOISE AND REALIZED I COULDN'T MOVE SEAT AFTER THAT. WHEN EVER I HIT A BUMP IN THE ROAD THE SEAT WOULD HIT HARD AS IF THE SPRING WAS NOT LONGER THERE. TRACK BROKE AND WHOLE SEAT HAD TO BE REPLACED. I REPLACED WITH A USED SEAT AND NOW ONE YEAR LATER (1/12/15) THE TRACK ON THIS SEAT HAS BROKEN AGAIN. I WOULD LIKE TO BE REIMBURSED THE $584 FROM LAST YEARS FIX AND GET A NEW SEAT THIS YEAR AS THIS HAS NOT BEEN FIXED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672616January 15, 2015
STEERING, SUSPENSION
CAR STARTED TO MAKE A NOISE WHEN STEERING OR HITTING A BUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672617January 15, 2015
POWER TRAIN, ENGINE
STARTED MAKING A NOISE AS A FLAT TIRE, I PARKED IT. NEXT DAY I TOOK IT TO THE SHOP, NISSAN DEALERSHIP, THEY SAID IS THE TRANSFER CASE AND WANT $ 3,500 TO FIX IT, I RESEARCHED ON THIS ISSUE AND FOUND LOTS, TOO MANY PEOPLE COMPLAINING OF THIS ISSUE, NISSAN HAS TO BE AWARE OF THE BAD QUALITY OF THEIR PRODUCT AND ASSUME THE THEIR PART ON IT, OR PEOPLE WILL HAVE TO SPEND LOTS OF MONEY ON THIS. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671377January 9, 2015
EXTERIOR LIGHTING, VISIBILITY
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HIGH AND LOW BEAM HEADLIGHTS WOULD NOT ILLUMINATE THROUGH THE PLASTIC LIGHT COVERS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano