Nissan Murano Complaints (2006)

803 consumer complaints on file.

#10488642December 12, 2012
POWER TRAIN
TRANSFER CASE BROKE DOWN 3 DAYS AFTER USED PURCHASE. WARRANTY WOULD NOT COVER IT, BECAUSE THEY CLAIMED IT WAS A PRE-EXISTING CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488644December 12, 2012
VISIBILITY/WIPER
VISORS ON THE DRIVER AND PASSENGER SIDE WILL NOT STAY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486637December 1, 2012
SEATS
DRIVING E ON MASS PIKE AT 65MPH. PRESSED FIRMLY ON BRAKES AND NOTICED DRIVER SEAT SHIFTED. AFTER THIS SEAT SEEMED UNSTABLE AND CONTINUED MOVING WHENEVER WEIGHT WAS SHIFTED TO LEFT SIDE OF SEAT. *TR AFTER LOOKING AT SEAT UNDER CARRIAGE NOTICED THAT THE ONLY STEEL FRAME SUPPORT ON LEFT REAR OF SEAT IS TOTALLY SHEARED OFF. FOLLOW UP WITH NISSAN SHOWS THIS IS A $1000 REPAIR AND IS A COMMON PROBLEM, PARTS IN STOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486562November 30, 2012
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER SEAT SEPARATED FROM THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN NUMBER WAS NOT VAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483779November 8, 2012
VISIBILITY/WIPER
THE DRIVERS SIDE SUN VISOR WON'T STAY UP ON ITS OWN AND IT IS A DRIVING HAZARD AND THE PASS. SIDE IS STARTING TO FALL DOWN TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483281November 4, 2012
VISIBILITY/WIPER
THE SUN VISOR SUDDENLY DROPPED BLOCKING MY VIEW OF THE ROAD. IT THEN WOULD NOT STAY UP. THE MECHANISM INSIDE THE VISOR ITSELF IS FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482840November 1, 2012
SEATS
HEARD POPPING SOUND ON LEFT SIDE OF DRIVER SEAT A FEW DAYS LATTER BACK LEFT SIDE GIVES WAY AND SEAT ROCKS DOWN. PULLING SEAT OFF, FOUND THAT REAR BRACKET BROKE AWAY FROM FRAME. IN MY OPINION THE REAR BRACKET NEEDS TO BE MADE OF A STRONGER PIECE OF STEEL OR THE SIZE INCREASED. HAVE PICTURES OF THE DAMAGED PART. POOR DESIGN AND ATTACHMENT. DANGEROUS AND UNETHICAL THAT NISSAN WILL NOT RESPOND NOR FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482638October 30, 2012
SEATS
FRONT DRIVER'S SIDE SEAT BROKE. IT WOULD LIFT ON BACK LEFT SIDE. WE NOTICED SEAT ROCKING FROM SIDE TO SIDE. WE THOUGHT MAYBE A BOLT HAD BROKEN? I TOOK THE CAR IN TO THE DEALERSHIP AND THEY SAID THE FRAME IS BENT/BROKEN? AND WHOLE SEAT HAS TO BE REPLACED FOR $900. LOOKING ONLINE IT APPEARS THIS HAPPENS QUITE FREQUENTLY ON NISSAN MURANOS. AT THAT PRICE I WOULD CHOSE TO NOT REPLACE THE SEAT IF I WASN'T AFRAID THAT THE SEAT WILL COME OFF COMPLETELY, SENDING ME THROUGH THE WINDSHIELD. I AM HAVING IT REPLACED NEXT WED. I AM DISAPPOINTED IN HEARING THAT NISSAN IS AWARE OF THIS ISSUE AND HASN'T ISSUED A RECALL, THEY HAVE ONLY ISSUED A SERVICE BULLETIN. IT SEEMS LIKE A CLEAR SAFETY HAZARD AND REQUEST IT BE LOOKED INTO FURTHER. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482451October 27, 2012
SEATS
WHILE DRIVING DOWN A RESIDENTIAL STREET I HEARD A NOISE LIKE SOMETHING HAD CRACKED, AND FELT THE DRIVER'S SEAT MOVE. AFTER PULLING OVER, I NOTICED THAT THE SEAT COULD BE ROCKED BACK AND FORTH BY HAND - IT WAS NO LONGER STABLE. UPON FURTHER INSPECTION, I FOUND THAT THE BACK LEFT PART OF THE SEAT BRACKET HAD FAILED. I WAS LATER TOLD BY THE DEALER THAT THIS WAS NOT COVERED UNDER WARRANTY AND THAT THE ONLY SOLUTION AVAILABLE WAS TO REPLACE THE ENTIRE SEAT, WHICH WAS GOING TO COST OVER $1,000. I FOUND A WEBSITE (HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2006/NISSAN/MURANO/SEAT) WHERE 242 OTHER COMPLAINTS HAVE BEEN FILED ABOUT THIS EXACT SAME ISSUE. EITHER THE BRACKET OR THE ASSEMBLY (WELDING) OF IT APPEAR TO BE DEFECTIVE. THIS IS A SIGNIFICANT SAFETY ISSUE, BECAUSE HAVING A SEAT BREAK WHILE DRIVING COULD CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480689October 16, 2012
VISIBILITY/WIPER
QUESTION FIRST, HOW MANY COMPLAINTS DO YOU NEED TO INVESTIGATE A SAFETY RECALL? I HAVE A 2006 NISSAN MURANO WITH THE DRIVER SIDE VISOR THAT WON'T STAY UP OR WHEN DOWN WON'T SAY PUSHED AGAINST THE WINDOW IT JUST FLOPS STRAIGHT DOWN. THIS CAUSES A REAL SAFETY HAZARD.. EVEN WHEN YOU PUSH IT TO THE SIDE IT CAUSES VISION PROBLEMS. NISSAN NEEDS TO RECALL THIS OR ATLEAST NOT GOUGE PEOPLE WHO NEED IT REPLACED. IT'S NOT SOMETHING YOU CAN IGNORE AND FIX LATER BUT AT $500.00 IT'S ROBBERY, I ALSO HAD MY WINDOW MOTOR GO OUT AND IT COST $500.00 WHICH HAD TO BE FIXED. I NOTICED MULTIPLE COMPLAINTS ABOUT THE VISOR WOULD LIKE AN UPDATE ON THE INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480152October 15, 2012
SEATS
FRONT DRIVER SEAT HAS BECOME DISCONNECTED FROM BASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479311October 8, 2012
SEATS
WHILE DRIVING MY 2006 NISSAN MURANO I NOTICED A POPPING NOISE UNDER THE DRIVERS SEAT AND SUDDENLY FELT THE SEAT ROCKING. AFTER PULLING OVER THE SIDE OF THE ROAD I LOOKED UNDER THE SEAT AND NOTICED THE METAL BRACKET UNDER THE LEFT SIDE ON THE SEAT ASSEMBLE HAD FAILED. THE SEAT NOW LEANS SEVERELY TO THE LEFT ALMOST MAKING THE CAR IMPOSSIBLE TO DRIVE WITHOUT RISK OF SWERVING AT EVERY TURN. DEFINITE SAFETY ISSUE AND APPEARS TO BE A COMMON ISSUE AMONG SEVERAL VEHICLE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478107October 1, 2012
VISIBILITY/WIPER
SUN VISOR DOES NOT STAY UP. IT WILL FALL DOWN OBSTRUCTING VIEW WHEN UNEXPECTED, ESPECIALLY FOR TALLER DRIVERS. SEEMS TO BE VERY COMMON ISSUE ON THE INTERNET WITH NISSAN VEHICLES. I'VE HAD OTHER VEHICLES RECALLED DUE TO SAFETY RELATED ISSUES THAT SEEM TO BE FAR LESS OF A LIKELY PROBLEM THAN THIS ONE. THEY LIKELY DON'T GET REPLACED BECAUSE OF THEIR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478222October 1, 2012
POWER TRAIN
HESITATION UPON ACCELERATION IN HEAVY TRAFFIC, AFTER ANY STOP ACCELERATION IS SLOW AND THEN SUDDENLY ACCELERATES RAPIDLY. ALSO SHAKES WHILE IDLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477457September 28, 2012
VISIBILITY/WIPER
WHILE OPERATING THE VEHICLE THE SUN VISOR DROPS DOWN UNEXPECTEDLY, COMPLETELY OBSTRUCTING THE DRIVER'S VIEW. THIS HAS OCCURRED APPROXIMATELY FOUR TIMES SINCE THE FIRST INCIDENT APPROXIMATELY FOUR DAYS AGO. WHEN THIS HAPPENS THE DRIVER'S VIEW OF THE ROAD IS COMPLETELY OBSTRUCTED AND DUE TO THE SUDDEN AND UNEXPECTED NATURE OF THE SUN VISOR DROPPING DOWN THIS COULD EASILY CAUSE AN ACCIDENT. IT IS VERY FRIGHTENING WHEN IT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477742September 24, 2012
SEATS
THERE IS A PROBLEM WITH THE DRIVERS SEAT FRAME. THE METAL ULTIMATELY BREAKS DUE TO STRESS LEAVING THE SEAT ON A TILT . IT ALSO CAUSES THE BACK PORTION OF THE SEAT TO NOT BE STABLE. IT IS EXTREMELY DANGEROUS TO DRIVE THE CAR LIKE THIS. UPON INVESTIGATION I FOUND NUMEROUS SITES ON THE INTERNET OUTLINING THIS PROBLEM. IT IS MY OPINION THIS IS A SAFETY ISSUE AND A RECALL SHOULD SENT OUT. THE DEALER THAT I TOOK MY CAR TO FOR REPAIR WAS WELL AWARE OF THIS ISSUE AND SAID THAT IT HAD BEEN CORRECTED IN NEW MODELS BUT NO RECALL HAD BEEN ISSUED DUE TO EXPENSE TO NISSAN. THEY DID SUGGEST A NEW SEAT FRAME FOR $1600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475187September 12, 2012
SEATS
NOTICED ONE DAY THAT THE SEAT WAS WOBBLY. TOOK IT TO MY MECHANIC AND HE SAID THAT A MANUFACTURER'S WELD HAD FAILED. THIS IS A HUGE SAFETY CONCERN, AS IF I AM IN AN ACCIDENT, THE SEAT WILL NOT RESTRAIN ME. DID RESEARCH ONLINE, AND APPARENTLY THIS IS A HUGE ISSUE WITH ALL 2003-2007 NISSAN MURANOS. I FEEL THAT THIS SHOULD ABSOLUTELY BE RECALLED AND PAID FOR BY MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475191September 12, 2012
SEATS, ENGINE, SUSPENSION
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT DETACHED FROM THE RAIL. ALSO, THE CONTACT MENTIONED THAT THE CONTROL ARMS AND MOTOR MOUNTS WERE REPLACED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SEAT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475041September 11, 2012
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED WHILE TRAVELING 40 MPH SHE HEARD A POPPING NOISE AND FELT THE DRIVER FRONT SEAT SHIFT DOWN AND TO THE LEFT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP WHICH CONFIRMED THAT THE BRACKET CONNECTING THE SEAT TO THE FRAME HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 94,000. UPDATED 10/03/12*LJ THE FRONT SEAT LIFTER WAS REPLACED. UPDATED 10/03/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473627September 3, 2012
SEATS
DRIVER'S SIDE SEAT WAS NOTED BROKEN BY MOSSY NISSAN (1546 AUTO PRKWY 92029) IN AUGUST 2012 DURING A REPAIR FOR POWER STEERING FAILURE. HEAD TECHNICIAN AT MOSSY NISSAN PAUL AND SERVICE MAN [XXX] CLAIMED IT WAS DUE TO A FAULTY WELDING JOB TO THE SEAT TRACK. REPAIR WAS MADE AUGUST 23RD DUE TO SAFETY CONCERNS AND THE FACT THE CAR WAS INOPERABLE. MOSSY OFFERED A MORE COST EFFECTIVE REPAIR (ORIGINAL REPAIR ENTAILED REPLACING THE WHOLE DRIVERS SEAT TOTALING OVER $1,000 PLUS LABOR) BY OUTSOURCING TO A LOCAL WELDING SHOP FOR HALF THE PRICE AT $530. IT WAS ALSO NOTED THAT THIS PROBLEM HAD OCCURRED AT LEAST 3 TIMES TO THE SAME MODEL OF CAR IN RECENT YEARS. I DO NOT FEEL CONFIDENT OF WELDING JOB ON SAID VEHICLE DUE TO PAST REPAIR AT MOSSY NISSAN ON DECEMBER 26TH 2011 FOR REPLACEMENT OF REAR LOWER MOTOR MOUNT TOTALING $627.75. JUST MONTHS BEFORE THE NEXT WELDING REPAIR IN AUGUST 2012. I DO NOT BELIEVE THIS IS A CONSUMER REPAIR FOR EITHER CASE AND I AM SEEKING THE FULL REFUND OF $530 AND $627.75 FOR SAID REPAIRS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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