Nissan Murano Complaints (2006)

803 consumer complaints on file.

#10515551June 6, 2013
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS A LOUD POPPING SOUND HEARD FROM UNDER THE FRONT DRIVER'S SIDE SEAT. THE SEAT BEGAN SLIDING BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE TECHNICIAN STATED THAT THE FRONT DRIVER'S SIDE SEAT FRAME WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514748June 2, 2013
VISIBILITY
THE DRIVER SIDE SUN VISOR DOES NOT STAY UP. IT KEEPS FALLING. I HAVE SPOKEN TO NISSAN AND THEY SAID IT IS NOT A WARRANTY ITEM. I HAVE SEARCHED THE NISSAN FORUMS AND READ WHERE ONE NISSAN MECHANIC, (METRO273) SAID THAT THIS IS A FAULTY PROBLEM WITH THE SUN VISOR AND HE HAS REPAIRED MANY. TO MY POINT THIS PRESENTS A HAZARD FOR THE DRIVER BECAUSE IF THE CAR IS IN MOTION AND THIS THING FALLS DOWN, THE DRIVER HAS TO MAKE A SPLIT DECISION BY TAKING HIS EYES OFF THE ROAD TO REMOVE THE OBSTACLE THAT IS BLOCKING HIS OR HER VIEW. NISSAN SHOULD WARRANTY THIS ITEM AND REPLACE IT FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514649June 1, 2013
SEATS
DRIVING THROUGH A BEND IN THE ROAD AT APPROXIMATELY 40 MPH AND I HEARD A POP AND FELT THE SEAT GIVE TO ONE SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513528May 25, 2013
VISIBILITY/WIPER
2006 NISSAN MURANO HAS SUN VISORS (DRIVER AND PASSENGER SIDES) THAT DROP DOWN UNEXPECTEDLY WHILE CAR IS MOVING. AFTER MUCH ONLINE RESEARCH, IT APPEARS THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE AND PREVIOUS YEARS' MODELS AS WELL. IT IS A SAFETY HAZARD DUE TO THE FACT THAT YOU NEVER KNOW WHEN IT WILL FALL DOWN AND BLOCK THE DRIVER'S VISION. THE COST TO HAVE THIS REPAIRED AT THE NISSAN DEALERSHIP IS APPROXIMATELY $500. THIS IS AN EXCESSIVE AMOUNT ESPECIALLY SINCE THE FAILURE IS CAUSED BY A SMALL PLASTIC PIECE THAT WEARS DOWN FROM USE. NISSAN HAS HAD PLENTY OF TIME AND OPPORTUNITIES OVER THE YEARS TO CORRECT THIS PROBLEM, BUT THE COMPANY HASN'T DONE SO. MY FAMILY WILL NEVER PURCHASE ANOTHER NISSAN BECAUSE OF THIS ISSUE WITH THE SUN VISORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512965May 21, 2013
SEATS
AS I ENTERED MY VEHICLE I NOTICED THAT THE DRIVER SEAT WAS LOOSE AND COULD BE EASILY LIFTED WITH ONE HAND. ON CLOSER INSPECTION I SAW THAT THE WELDING IS BROKEN ON THE SEAT FRAME ASSEMBLY. I CONTACTED NISSAN CONSUMER AND TWICE THEY INFORMED ME THAT THERE IS NOTHING THEY CAN DO ABOUT MY SITUATION BECAUSE MY WARRANTY HAS EXPIRED. THE LOCAL DEALERSHIP QUOTED $2,476.68 PLUS TAX TO REPLACE THE DRIVER SIDE SEAT SLIDE ASSEMBLY AND ADJUSTER, ALONG WITH THE REPLACEMENT OF THE PLASTIC SIDE FINISHERS AND NISSAN REFUSES TO EVEN CONSIDER OFFERING ASSISTANCE IN PAYMENT. RIGHT NOW I'M DRIVING WITH A PIECE OF 2X4 AND SOME SCREWS TO HOLD MY SEAT IN ONE POSITION. THIS IS NOT A LIGHT-HEARTED MATTER. NISSAN KNOWS THEY ARE NEGLIGENT AND REFUSE TO ISSUE A RECALL ON THESE SEATS. MY MOST PRECIOUS CARGO IS MY 3 YR. OLD GRANDDAUGHTER. EVERY TIME I BUCKLE HER IN HER CAR SEAT, I PRAY TO GOD THAT THERE WILL NOT BE A COLLISION OF ANY KIND. THIS MATTER NEEDS TO BE ADDRESSED NOW - NOT AFTER AN ACCIDENT AND/OR DEATH CAUSED BY THE SEAT COMING COMPLETELY APART AND ME NOT BEING ABLE TO STOP THE CAR SAFELY. MY FAMILY DOES NOT WANT COMPENSATION FOLLOWING MY GRANDDAUGHTER AND/OR I BEING HOSPITALIZED OR KILLED. WE NEED THIS MATTER TO BE ADDRESSED IMMEDIATELY FOR THE SAFETY OF ALL DRIVERS/PASSENGERS OF THIS MAKE AND MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511464May 11, 2013
VISIBILITY
SUN VISOR LEFT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511465May 11, 2013
VISIBILITY
I HAVE PROBLEM WITH THE SUN VISOR LEFT SIDE WAS ON THE NISSAN OFFICE AND THEY SAY I HAVE TO BUY OR REPAIR THE COST IS LIKE $500.00 THEY DON'T COVER ANYTHING SO IF CAN HELP ME TO DO ANY SOLUTION THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511380May 10, 2013
SEATS
I WAS DRIVING OUT OF MY NEIGHBORHOOD WHEN I HEARD A LOUD POP UNDER THE DRIVERS SIDE CHAIR. I CAN NOW LIFT MY ENTIRE DRIVERS SIDE SEAT OFF OF THE RIGHT SIDE OF THE TRACK. AFTER I DID FURTHER RESEARCH I FOUND THIS IS A COMMON ISSUE WITH 2003-2009 MURANOS. THE METAL BRACKET HOLDING THE SEAT ONTO THE TRACK BREAKS DUE TO THE METAL BEING TOO THIN. I HAVE READ WELL OVER 250 COMPLAINTS ON THE SAME ISSUE WITH MURANOS. NISSAN REFUSES TO FIX SINCE A "CAMPAIGN" (I.E. RECALL) HAS NOT BEEN ISSUES. I WAS QUOTED $1000 TO FIX THE ISSUE. THIS IS A SAFETY ISSUE AND IRRESPONSIBLE AND NEGLIGENT ON NISSAN'S PART TO NOT RECALL THE MURANOS. I TOOK MY CAR TO 2 NISSAN SERVICE CENTERS AND BOTH MANAGERS KNEW ABOUT THIS ISSUE AND SAID ITS COMMON PROBLEM. ONE EVEN WENT SO FAR TO CALL THE PART "DEFECTIVE" YET NISSAN WILL DO NOTHING ABOUT IT. I CAN ONLY ASSUME THIS DEFECTIVE PART IS ON OTHER SEATS IN THE CAR. IT?S A MATTER OF TIME UNTIL A SEAT BREAKS AND FALLS OFF THE TRACK WHILE ON THE HIGHWAY CAUSING POTENTIAL DEATHS. NISSAN IS NEGLIGENT AND IRRESPONSIBLE. I WILL NOT BUY ANOTHER NISSAN. THEY DO NO STAND BEHIND THEIR CARS OR HAVE THEIR CONSUMER?S BEST INTERESTS IN MIND. THERE SHOULD BE A RECALL ON THIS ISSUE BASED SOLELY ON SAFETY ISSUES. BELOW IS ONE OF MANY COMPLAINT SITES ABOUT THIS ISSUE: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2006/NISSAN/MURANO/SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511322May 9, 2013
SEATS
NISSAN MURANO 2006 WITH 80 THOUSAND MILES IN GREAT CONDITION,NO FENDER BENDERS. TWO ADULT DRIVERS USE CAR .OUR WEIGHT 175 LBS AND 140LBS. WHILE DRIVING ON A MAIN STREET UNDER 40 MPH (LIMIT 45) , COMING UP TO A TRAFFIC LIGHT, I NOTICED MY DRIVERS SEAT STARTED TO BOUNCE WHILE TRYING TO STOP. WHEN THE SEAT COMES BACK DOWN IT GIVES A THUMPING SOUND. SHORT TIME LATER WHEN I ARRIVED HOME A SHOCKING FEELING CAME OVER ME AFTER I SAW MY DRIVER SEAT BOUNCE LOOSE WITH ONLY A PUSH OF A SMALL FINGER. I WAS SCARED THAT MY LIFE WAS IN DANGER ,IF I HAD TO DO AN EMERGENCY MANEUVER DUE TO A NON SECURE SEAT EVEN WITH SEAT BELTS. THEN I REALIZED I COULD HAVE PLACED OTHER PEOPLE IN HARMS WAY BY HAVING MY SEAT BREAK OFF AND FLIPPING BACKWARDS AND NOT BEING ABLE TO REACH THE BRAKES. A SCARY THOUGHT .I WOULD NEVER FORGIVE MYSELF IF I HARMED SOME ONE EVEN TO HAVING AN OEM SEAT BREAK LOOSE. PLEASE RECALL OR INSPECT ALL MURANO FRONT SEAT FRAMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511328May 9, 2013
SEATS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
METAL FRAME HOLDING SEAT TO CAR HAS METAL FATIGUE AND HAS SEPARATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510829May 6, 2013
VISIBILITY/WIPER
I AM HAVING TROUBLE WITH THE VISORS IN MY VEHICLE, THEY KEEP DROPPING WHILE DRIVING, ITS VERY DANGEROUS, IT FALLS AT ANY GIVEN TIME AND I TRY TO KEEP IT UP BY HOLDING IT WHILE I'M DRIVING . I WAS ONLINE AND COULD NOT BELIEVE THE AMOUNT OF PEOPLE THAT ARE HAVING THE SAME PROBLEM, IT WAS NOT COVERED BY THE WARRANTY OR THE EXTENDED, AND NOW THEY ARE TELLING ME THE COST TO REPLACE ONE IS ALMOST $400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510617May 4, 2013
VISIBILITY/WIPER
THE DRIVER'S SIDE SUN VISOR DOES NOT STAY IN PLACE, AND SEVERAL TIMES HAS FALLEN DOWN OBSTRUCTING MY VISION WHILE I HAVE BEEN DRIVING. FROM SEARCHING ONLINE I SEE THAT THIS IS A WIDESPREAD PROBLEM WITH THE NISSAN MURANO AND IS CLEARLY A MANUFACTURING DEFECT. NISSAN DEALERS WANT OVER $400 TO REPLACE THE VISOR... ' WHAT'S THE POINT OF REPLACING IT WITH ONE THAT WILL LIKELY HAVE THE SAME PROBLEM? THIS MORE THAN JUST AN ANNOYANCE, IT IS A REAL SAFETY HAZARD THAT WILL RESULT IN ACCIDENTS AND PEOPLE GETTING HURT OR KILLED, IF IT HASN'T ALREADY. I'M AMAZED THERE HASN'T BEEN A RECALL TO FIX THIS PROBLEM. NISSAN, DO THE RIGHT THING AND RECALL THIS FAULTY PART OR THIS WILL ABSOLUTELY BE THE LAST NISSAN VEHICLE MY FAMILY EVER BUYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510623May 4, 2013
SEATS
WHEN I WAS DRIVING MY CAR, JUST REACH TO MAIN ROAD AND HEARD A NOISE AND DRIVER SEAT BENT DOWN FROM LEFT REAR. LOOK LIKE DRIVER SEAT FRAME IS BROKEN FROM LEFT REAR SIDE AND SEAT IS GOING DOWN ON LEFT AND TOUGH TO DRIVE. WENT TO DEALER HE SAID YOU CAN'T DRIVE ITS SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509818April 29, 2013
SEATS
WHILE DRIVING ON INTERSTATE AT 70 MPH, IN THE LEFT LANE OF A 6 LANE HIGHWAY MY DRIVER'S SEAT SUDDENLY BUCKLED, SNAPPED, AND DROPPED TOWARDS THE DOOR. I IMMEDIATELY PANICKED, AFRAID TO TAKE MY EYES OFF THE ROAD I BEGAN WORKING MY WAY TO THE EXTREME RIGHT LANE TO PULL OVER AND SEE WHAT HAD JUST HAPPENED. WITH NO PRIOR INDICATIONS OF ANY PROBLEMS MY SIT JUST SUDDENLY BROKE AND I WAS LEANING ON THE DRIVER'S DOOR WHILE DRIVING. WHEN I TOOK MY CAR TO MY NISSAN DEALER I WAS TOLD THERE WERE NO RECALLS FOR THIS MATTER, LATER I LEARNED THIS TO BE A COMMON NISSAN PROBLEM. I WAS CHARGED $149.00 FOR PART AND $272.14 FOR LABOR TO HAVE 87473-CA01A :LINK ASSY-RR LI INSTALLED. SINCE THIS REPAIR THE BOTTOM SEAT MOLDING IS NOW HANGING OFF MY SEAT, I HAVE BEEN TOLD I NEED TO PURCHASE A NEW SEAT FRAME ALSO!. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509403April 24, 2013
SEATS
VEHICLE WAS TRAVELING AT APPROX. 30 MPH WHEN THE FRONT DRIVER'S SEAT GAVE WAY CAUSING THE DRIVER TO LEAN TO THE LEFT HITTING THE LEFT FRONT DOOR. DRIVER WAS ABLE TO MAINTAIN CONTROL OF SAID VEHICLE BUT BECAME ALARMED AT THE SUDDEN NATURE OF THE EVENT. IT APPEARS THAT A BRACKET SUPPORTING THE SEAT BROKE. INTERNET RESEARCH AND DISCUSSIONS WITH NISSAN CUSTOMER SERVICE (LOCAL FACILITY) IS VERY AWARE OF THE SEAT PROBLEM. THERE HAVE BEEN NUMEROUS REPORTS OF FAILED BRACKETS WITH THE 2003-2009 MURANO. TO DATE, I BELIEVE THERE HAVE BEEN NO FATALITIES CAUSED BY THE SUDDEN BREAKAGE, BUT IN I MY HUMBLE OPINION, IT IS JUST A MATTER OF TIME. I AM STUNNED THAT THERE HAS NOT BEEN A RECALL. NISSAN SHOULD TAKE THE INITIATIVE AND BE PROACTIVE AND HAVE SAID VEHICLES FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509348April 23, 2013
SEATS
THE SEAT MECHANISM HAS BROKEN 2 TIMES. IT MAY NOT BE SAFE. THE DRIVERS SEAT SEEMS LOOSE SOMETHING THAT HOLDS THE SLIDING PARTS BREAKS. SEEMS TO BE A COMMON PROBLEM WITH THESE VEHICLES. I COULD SEE WHERE IN A CRASH THE SEAT MAY FAIL TO HOLD ITS POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505493April 3, 2013
STEERING, ELECTRICAL SYSTEM
MY POWER STEERING PUMP HAS MALFUNCTIONED AND THE HOSE HAS A HOLE IN IT. THE LEAK HAS CAUSE A BELT TO POP WHILE I WAS DRIVING. I DID NOT KNOW WHAT HAPPENED UNTIL THE TRUCK BATTERY KILLED OVER AND A MECHANIC HELPED ME WHILE THE VEHICLE DISABLED. I ALSO KNOW OF THREE OTHER NISSAN MURANO OWNERS WHO HAVE HAD THE SAME PROBLEM. TWO OF THEM HAVE PAID A LARGE AMOUT TO FIX THIS PROBLEM AND THE OTHER TRADED IN THE VEHICLE BECAUSE OF THE PROBLEM. THIS IS A DEFECT WITH MURANO AND I GOOGLED THIS ISSUE AND NOTICED THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505133March 31, 2013
SEATS
I WAS DRIVING FROM WORK, WHEN I HEARD A LOUD POPPING SOUND UNKNOWN WHERE IT WAS COMING FROM SO I PULLED OVER TO INSPECT MY VEHICLE. AS I EXITED MY SEAT I NOTICE THAT THE DRIVER SIDE SEAT WAS LEANING / ROCKING TO THE LEFT SIDE AND APPARENTLY SOMETHING HAD BROKEN. I NOTIFIED NISSAN CORPORATION OFFICES WHERE I SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE TO SEE IF IT WAS A RECALL ON THIS VEHICLE FOR THE DIVER SIDE SEAT. I WAS TOLD THAT THERE WERE NO RECALLS BUT TAKE TO THE NISSAN DEALER AND HAVE IT LOOKED AT THEN DO A FOLLOW UP CALL WITH HIM AFTERWARDS. I THEN WENT ON LINE AND NOTICES THAT IT WAS THOUSANDS OF PEOPLE THAT WERE HAVING THE SAME PROBLEM THAT I WAS EXPERIENCING. I COULD NOT BELIEVE THAT THERE WAS NO RECALL. THIS IS MOST DEFINITELY A SAFETY ISSUED AND I DON'T KNOW WHAT IT IS GOING TO TAKE BEFORE NISSAN REALIZE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504862March 28, 2013
SEATS
THERE WAS A POPPING NOISE UNDER MY SEAT AND THEN ALL OF A SUDDEN THE DRIVER'S SEAT SAGGED TO THE BACK AND LEFT TOWARDS THE DRIVERS SIDE DOOR. I GOT OUT OF THE CAR AND CHECKED THE SEAT. IT ROCKS BACK AND FORTH NOW BECAUSE THE BRACKET THAT HOLDS THE SEAT IS BROKEN. MY SEAT LITERALLY FALLS ALL THE WAY DOWN TO THE CAR FLOOR NOW. I DECIDED TO LOOK THIS PROBLEM UP ONLINE AND I WAS ASTOUNDED TO SEE THAT THERE ARE LITERALLY THOUSANDS OF 2006 NISSAN MURANOS WITH THIS EXACT SAME PROBLEM WITH THE EXACT SAME SIGNS AND SYMPTOMS AS WHAT I HAD. WHAT WAS EVEN MORE INCREDULOUS TO ME WAS THE FAT THAT NISSAN HASN'T PUT OUT A RECALL FOR THIS ISSUE AND EXPECTS THE CONSUMER TO PAY FOR THE SEAT WHICH APPARENTLY IS GOING TO COST ME UP TO $1500 FOR THE SEAT. THIS IS A FACTORY DEFECT AND NISSAN SHOULD PUT OUT A RECALL TO FIX THIS PROBLEM. IT MAKES THE CAR VERY HARD TO DRIVE AND CAN CAUSE THE DRIVE TO JERK TO THE LEFT WHEN THE SEAT LUNGES BACKWARDS POSSIBLY CAUSING A SERIOUS ACCIDENT. ON THE NEWS TODAY THERE WAS A RECALL FOR A CHILD'S ITEM THAT ONLY HAD 6 COMPLAINTS AND THEY RECALLED IT. NISSAN HAS HAD THOUSANDS OF COMPLAINTS AND NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504199March 22, 2013
SEATS
WELD BROKE ON DRIVER SEAT ADJUSTER ASSEMBLY (BRACKET/FRAME). APPARENTLY, A VERY COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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