Nissan Murano Complaints (2006)
803 consumer complaints on file.
- #10544099September 17, 2013SEATS, STRUCTURE
WHEN MAKING A LEFT HAND TURN, I HEARD A CRACK UNDERNEATH THE DRIVER'S SIDE. AFTERWARDS THE SEAT NOW ROCKS BACK AND FORTH AND LIFTS UP WHEN MAKING TURNS. I HAVE SEARCHED ALL OVER THE WEB AND IT SEEMS THIS IS A KNOWN DEFECT WITH NISSAN DRIVERS SIDE SEATS ON SOME OF THEIR VEHICLES TO THE POINT THAT THEY ISSUED A TECHNICAL SERVICE BULLETIN. I AM VERY DISAPPOINTED WITH THE FACT THAT NISSAN IS NOT STANDING BEHIND THEIR PRODUCTS. I DRIVE A 2006 NISSAN MURANO AND IT ONLY HAS 51,000 MILES ON IT. THE ISSUE APPEARS TO BE WITH THE SEAT BRACKET LIFTER LINK ASSEMBLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543259September 12, 2013SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT WAS NOT SECURED TO THE FRAME AND REMAINED IN A TILTED POSITION DUE TO THE FRACTURED SEAT MOUNTING BRACKET. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543011September 11, 2013POWER TRAIN
I WAS DRIVING HOME FROM MY SONS SCHOOL IN AFTERNOON RUSH HOUR TRAFFIC WHEN THERE WAS A VERY LOUD CRACKING SOUND AND THE CAR WAS JERKING UNCONTROLLABLY. I HAD TO SLOW DOWN TO 10 MILES AN HOUR IN A 45 ZONE TO CONTROL THE VEHICLE INTO SAFE HAVEN. IN MY RESEARCH THIS IS A DEFECT OF THE CVT TRANSMISSION FOR NISSAN AND I AM CONCERNED FOR THE SAFETY OF SOMEONE WHO IS LESS EXPERIENCED OR IN AN EVEN MORE UNSAFE ENVIRONMENT WHEN THIS HAPPENS TO THEM! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10541936September 4, 2013SEAT BELTS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THE SEAT BELT ALSO BECAME ABNORMALLY TIGHT AROUND HER CHILD. AS A RESULT, THE SEAT BELT HAD TO BE CUT IN ORDER TO RELEASE THE CHILD AND AVOID SUFFOCATION. THE CONTACT MENTIONED THAT THE CHILD HAD BRUISES ON HIS STOMACH BUT WAS NOT TAKEN TO THE HOSPITAL. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 70,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10537708August 28, 2013STEERING
CURRENTLY HAVE TO REPLACE THE POWER STEERING HOSE. MASSIVE LEAK AND USING A BOTTLE OF POWER STEERING FLUID EVERY COUPLE DAYS. I HAVE READ AND REVIEWED A MINIMUM OF 100 COMPLAINTS OF THE EXACT SAME PROBLEM BUT NISSAN REFUSES TO DO A RECALL ON THIS MATTER. I DID NOT HAVE ANY PROBLEMS UNTIL MY POWER STEERING QUIT WORKING WELL ON THE HIGHWAY GOING 55MPH DURING A RAIN STORM. I WAS VERY CLOSE TO GOING IN THE DITCH. THIS IS NOT A $50 FIX BUT A $450 FIX AND A PROBLEM THAT SHOULD NOT BE OCCURING. I WOULD BE FINE IF IT WAS A CLAMP THAT CAME LOSE OR A BEARING WAS LEAKING BUT FOR 100'S OF HIGH PRESSURE POWER STEERING LINES TO BE FAULTY IS A FACTORY MALFUNCTION AND SHOULD BE RECALLED. THANK YOU *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10537472August 27, 2013SEATS
BOUGHT CAR USED IN MAY 2013. AUGUST 14 GOT INTO CAR IN MORNING FOR WORK AND SEAT FELT WOBBLY. WHEN I LEFT WORK AND GOT INTO CAR SEAT LEANED BACK AND TOWARDS DRIVERS DOOR. IMMEDIATELY DROVE TO MECHANICS SHOP AND WAS THEN TOLD THE SEAT SUPPORT HAD BROKEN AGAIN. HAD BEEN WELDED ONCE BEFORE AND WELD BROKE. WHEN LOOKING FOR A REPLACEMENT SEAT READ THAT THIS HAS HAPPENED SO MANY TIMES THAT NISSAN HAD MADE A REPLACEMENT PART THAT WAS A SOLID PIECE OF METAL THAT CORRECTED THE "Y" SHAPED BRACKET THAT HAS BROKEN REPEATEDLY ON MANY CARS USUALLY @ 75,000 MILES. NISSAN DID NOT GIVE THIS PIECE TO THE MURANOS OWNERS, INSTEAD SOLD IT TO THEM. FURIOUS AND DISAPPOINTED WITH NISSAN FOR NOT HAVING A RECALL. PEOPLE COULD DIE IF THEY WERE DRIVING ON THE HIGHWAY AND THIS HAPPENED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10535581August 15, 2013SEATS
I WAS ROUNDING A CURVE IN THE ROAD GOING ABOUT 25 MPH AND MY SEAT TRACK BROKE! I KNOW THIS IS A COMMON OCCURRENCE VIA INTERNET RESEARCH. THIS IS A MAJOR SAFETY HAZARD! IF I WERE TO BE IN AN ACCIDENT, MY SEAT WOULD FAIL COMPLETELY AND I'D BE BADLY INJURED OR AT WORST HURLED THROUGH THE WINDSHIELD!! THIS SHOULD BE A RECALL!!!! FURTHERMORE, I CANNOT AFFORD TO FIX THE ISSUE. THE DEALERSHIP HAS QUOTED ME OVER A THOUSAND DOLLARS!! ARE YOU GOING TO WAIT FOR A GRAPHIC DEATH BEFORE YOU FIX THIS ISSUE. IF YOU GOOGLE HOW MANY PEOPLE HAVE COMPLAINED ABOUT THIS, I'M SURE YOU'LL SEE IT CONSTITUTES A RECALL! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10535443August 14, 2013ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FAULTY FUEL GAUGE, FUEL FLOAT OR FUEL MONITORING SYSTEM. I FILLED UP THE CAR AND THE GAUGE READS EMPTY. IT WILL ERRATICALLY SHOW DIFFERENT FUEL LEVELS RANGING ANYWHERE FROM EMPTY TO HALF-FULL TO FULL. THIS IS A SAFETY ISSUE BECAUSE IT IS IMPOSSIBLE TO KNOW HOW MUCH FUEL IS LEFT. AFTER DOING A BRIEF INTERNET SEARCH I DISCOVERED THAT THEIR ARE MULTIPLE ENTRIES FOR THIS ISSUE FROM OTHER NISSAN OWNERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10534919August 12, 2013POWER TRAIN
I TRIED TO PARK MY CAR IN A PARKING. IT WOULD NOT GO INTO PARK; IT WOULD GO NO FURTHER THAN NEUTRAL GEAR. AS A RESULT, BECAUSE I COULD NOT GO INTO REVERSE I HAD TO DRIVE OVER A MEDIAN TO EXIT THE PARKING LOT. I SUBSEQUENTLY DISCOVERED THAT TRANSMISSION PROBLEMS ARE ENDEMIC WITH THIS MAKE AND MODEL. WHY HAVE YOU NOT ORDERED NISSAN TO ISSUE A RECALL? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533927August 6, 2013SEATS
THE DRIVER SIDE LEFT WELD BRACKET BROKE ON MY SEAT. NO ROT OR RUST. A SERIOUS DESIGN DEFECT. THE SEAT MOVES ALL AROUND AND IS NOT SECURED TO THE VEHICLES FRAME ANY LONGER. IN AN ACCIDENT WOULD NOT KEEP DRIVER SAFE. HOW ON EARTH IS THIS NOT A RECALLED ISSUE ??!!!! I SUPPOSE YOUR WAITING FOR SOMEONE TO DIE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533460August 4, 2013SEATS
NISSAN- MURANO'S 2003-2010. WHILE TRAVELING AT APX. 20 MPH ON STRAIGHT ROAD WITH A PASSENGER, WE HEAR LOUD POP, 2006 MURANO. THEREAFTER, THE DRIVERS SEAT WAS LEANING TO THE REAR AND OFF BALANCE "ROCK LIKE A ROCKING CHAIR FROM SIDE TO SIDE, LEANING BACK ON ONE SIDE FEELING LIKE SEAT COULD JUST COME OFF COMPLETELY AND OUT OF LINE IN ITS ORIGINAL CONFIGURATION". AFTER INVESTIGATING FURTHER, A "DEFECTIVE METAL BRACING APPARATUS" THAT IS SUPPOSED TO SUPPORT THE SEAT AND HAS FAILED ON MANY OR MOST OF THIS CLASS. CORPORATE NISSAN TELLS CLIENTS "SORRY CAR IS OUT OF WARRANTY", OR, NOT A COVERED ITEM ON LIMITED WARRANTIES. NISSAN IS AWARE THIS IS AN ENORMOUS PROBLEM, THE MAGNITUDE OF CARS BROUGHT IN, THE SAFETY ISSUES, BUT CONTINUED TO MANUFACTURE, PRODUCE, ADVERTISE, SELL CLAIM "REPAIR" SUCH VEHICLES. WHY NOT,"A GREAT AMOUNT OF MONEY IS MADE FOR EVERY CLIENT COMING IN AT THEIR MERCY FOR THIS DEFECT". THIS PART FAILS ON NORMAL WEAR AND TEAR AND CAN POTENTIALLY CAUSE A SERIOUS ACCIDENT IF SOMEONE IS OPERATING THIS VEHICLE AT A HIGHER SPEED. THE CAR IS NOT MECHANICALLY SAFE, AND NISSAN IS RUNNING A BUSINESS ON EXCESSIVE CHARGES ON CUSTOMERS IN THE THOUSANDS TO HAVE " REPAIRED". IN ADDITION, THE REPAIRS ARE NOT GUARANTEED AND THE SAME DEFECTIVE MECHANISMS THAT FAILED ORIGINALLY ARE USED OVER AGAIN FOR REPAIRS. MANUFACTURING, SALES AND REPAIRS CONTINUE THEREAFTER FOR 7 YEARS OF MONEY MADE AT THE MERCY OF CUSTOMERS. A RECALL SHOULD BE INSTITUTED AND RESTITUTION TO ALL NISSAN OWNERS THAT HAVE OR WILL BE AFFECTED DUE TO GROSS NEGLIGENT LIABILITY ON PART OF NISSAN NORTH AMERICA. THE (LEFT REAR SUPPORT) MECHANISM IS DEFECTIVE ON DRIVERS SEAT, AND UNSUITABLE TO PROVIDE ANY SUPPORT OR WITHSTAND NORMAL FORCE. ITS MADE LIKE "TIN - FOIL" TO SUPPORT A DRIVER. AN IMMEDIATE INVESTIGATION, RECALL AND CLASS ACTION SHOULD BE INSTITUTED ON ALL VEHICLES OF THIS CLASS! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533447August 3, 2013VISIBILITY/WIPER
THIS HAS BEEN HAPPENING FOR ABOUT A 2 YEARS NOW. I DECIDED I WAS TIRED OF GETTING UPSET AND SLAMMING THE VISOR ON THE TOP OF THE ROOF WHEN I HIT A BUMP AND IT FALLS. I AM TIRED OF DRIVING 70 MPH ON THE INTERSTATE AND ALL OF A SUDDEN THE VISOR DROPS AND BLOCKS MY VISION. I ALMOST WAS IN A WRECK YESTERDAY BECAUSE OF THIS STUPID VISOR. I RESEARCHED IT AND REALIZED THERE ARE MULTIPLE OTHER COMPLAINTS ABOUT THE NISSAN VISOR AND THIS EXACT ISSUE. SOMEONE IS GOING TO GET KILLED WITH THIS STUPID THING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533294August 2, 2013SEATS
THE DRIVER'S SEAT SUDDENLY LEANED TO THE LEFT WHILE MAKING A RIGHT TURN. FORTUNATELY, IT WAS ON A SIDE STREET AND THE VEHICLE WAS NOT TRAVELING AT A HIGH RATE OF SPEED. AFTER INVESTIGATING THE PROBLEM IT WAS LEARNED THAT THE LEFT SIDE OF THE LINK ASSEMBLY (SEAT FRAME) HAD FRACTURED AT THE END OF A POORLY DESIGNED BRACKET. THERE IS OBVIOUSLY AN ONGOING PROBLEM WITH NISSAN (SEE "MURANO SEAT" ON THE INTERNET) IN RECOGNIZING THAT A PRODUCT RECALL SHOULD ISSUED. HOWEVER, WHAT IS EVEN MORE FRUSTRATING IS THAT NISSAN HAS CHANGED THE LINK ASSEMBLY DESIGN, BUT WILL NOT SELL THAT COMPONENT SEPARATELY. THEY ARE EXPECTING THE CONSUMER TO PAY IN EXCESS OF $1,000.00 TO PURCHASE THE ENTIRE SEAT FRAME ASSEMBLY WITH THE SEAT MOTORS INCLUDED! IF THE NHTSA DOES NOT SEE THIS AS A SAFETY ISSUE - THAN WHAT IS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10531695July 24, 2013SEATS
THE DRIVERS SIDE SEAT COLLAPSED TO THE LEFT . AFTER INSPECTION ,DISCOVERED THE SEAT WELD BROKE . I CONTACTED NISSAN AND WAS TOLD TO BRING IN TO A LOCAL DEALER FOR INSPECTION . I TOLD THE NISSAN AGENT THIS IS AN EXTREMELY COMMON ISSUE WITH MURANO'S FROM WHAT I HAVE READ ON THE NISSAN FORUMS. I WILL POST AS TO RESOLUTION AFTER DEALER INSPECTS FAILED SEAT WELD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10526465July 23, 2013SEATS
AS I WAS DRIVING DOWN A RESIDENTIAL BACK ROAD I FELT A SPRING OR SOMETHING BRAKE UNDER THE LEFT SIDE OF MY DRIVER SEAT. AT FIRST I THOUGHT A PITHIER SPRING GAVE OUT! I WAS WRONG, ONE OF THE PARTS THAT HOLDS MY SEAT UP AND IN PLACE BROKE! I BELIEVE THIS IS A DEFECT AND SAFETY ISSUE. I LOOKED UP THIS ISSUE ONLINE AND HAVE SEEN THAT THIS HAS HAPPENED TO A LOT OF OTHER PEOPLE INCLUDING MY COUSIN. I WOULD LIKE TO SEE THIS SAFETY DEFECT RESOLVED. THANK YOU FOR YOUR TIME *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521413June 24, 2013VISIBILITY/WIPER
MY DRIVER'S SIDE VISOR HAS SUDDENLY DECIDED TO KEEP FALLING DOWN. IT WILL NOT STAY IN THE UPRIGHT POSITION. IT SLOWLY WORKS ITS WAY DOWNWARD. WHEN I HIT A BUMP IN THE ROAD THE OTHER DAY IT JUST FELL ALL THE WAY DOWN. THIS WAS WHILE CHANGING LANES AND COULD HAVE CAUSED AN ACCIDENT DUE TO THE DISTRACTION AND THE VISIBILITY ISSUES. I HAVE THE GOLD EXTENDED PREFERRED WARRANTY, AND NISSAN STATES IT ISN'T COVERED, YET I DON'T AGREE THAT IT IS A WEAR AND TEAR ITEM. I DON'T EVEN USE THE VISOR ENOUGH FOR IT TO BE WORN AND TORN....I THINK IT JUT FAILS OVER TIME, PERHAPS DUE TO HEAT FROM THE SUN. THIS APPEARS TO BE A RECURRING PROBLEM BASED ON THE COMPLAINTS ACTUALLY FILED HERE AT NHTSA AND THE POSTINGS FOUND ONLINE. A GOODWILL WARRANTY PROGRAM WOULD SEEM TO BE IN ORDER HERE AT THE MINIMUM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519464June 12, 2013SEAT BELTS
MY FOUR YEAR OLD SON WAS SITTING IN THE BACK SEAT WHEN THE SEAT BELT WOULDN'T UNLOCK ,MY SON WAS CRYING ,MY HUSBAND COULDN'T GET THE SEAT BELT TO UNLOCK ,IT WAS VERY SCARY HE HAD TO CUT IT OFF ,MY SON STOMACH WAS RED AND SWOLLEN . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10515902June 9, 2013SEATS
WHEN MY WIFE WAS DRIVING THE VEHICLE SHE HEARD A LOUD POP AND SUDDENLY THE SEAT FELL TO THE LEFT AGAIN THE DRIVERS SIDE DOOR. SHE ALMOST LOST CONTROL OF THE VEHICLE AND HAD TO PULL TO THE SIDE OF THE ROAD. WHEN SHE GOT OUT OF THE CAR TO SEE WHAT HAPPENED SHE NOTICED THAT THE SEAT WAS VERY UNSTABLE AND WHEN PUSHED TO THE CENTER OF THE CAR WITH ONE FINGER WAS NO LONGER ATTACHED TO THE FLOOR OF THE CAR. WHEN I WAS CALLED TO INSPECT THE VEHICLE I FOUND THAT THE FRAME OF THE DRIVERS SIDE SEAT HAD SHEARED INTO TWO PIECES AND IN FACT SHE WAS RIGHT. THE SEAT WAS NO LONGER ATTACHED TO THE FLOOR ON THE LEFT SIDE OF THE SEAT. I LOOKED THIS UP ON THE WEB AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS SAME THING HAPPENING TO OTHER AMERICANS WHO BOUGHT THIS CAR. NOTE: THIS CAR IS A 2006 BUT, MY WIFE ONLY DRIVES IT ON THE WEEKENDS AND THE CAR HAS VERY LOW MILEAGE AS INDICATED ABOVE. THIS IS A VERY BAD SAFETY ISSUE AS THE SEAT COULD NOW BREAK LOOSE ON THE OTHER SIDE AND THE WHOLE SEAT COULD WIND UP FALLING INTO THE REAR SEAT AREA. THIS WOULD DEFINITELY CAUSE A LOSS OF CONTROL OF THE VEHICLE WHEN THE STEERING WHEEL WOULD BE RIPPED OUT OF THE DRIVERS HANDS AND THEIR FEET WOULD BE PULLED AWAY FROM THE GAS AND THE BRAKE PEDALS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10515911June 9, 2013SEATS
DRIVER NEARLY LOST CONTROL OF VEHICLE WHEN DRIVERS SEAT STRUCTURE SNAPPED LEAVING DRIVER OUT OF ALIGNMENT WITH STEERING WHEEL AS WELL AS GAS AND BRAKE PEDALS.. NOTE: THIS REQUIRES AN IMMEDIATE RECALL ....[XXX] HUMAN FACTORS ENGINEER, CERTIFIED BY U.S. GOVERNMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515494June 6, 2013SEATS
THERE IS A KNOWN FACT THAT THE DRIVERS SEAR ON THE NISSAN MURANO (2006-2011) HAS AN ISSUE WHERE THE DRIVERS SEAT WAS POORLY CONSTRUCTED AND THE SEAT FRAME SNAPS AROUND 80,000 MILES. MY SEAT BROKE WHILE DRIVING AT ABOUT 50 MPH DOWN THE STREET, ALMOST MAKING MY WIFE CRASH THE CAR. I HAVE CONTACTED NISSAN, AND THEY OFFERED TO PAY 50% OF THE $1600 REPAIR. NOT FAIR TO ME AT ALL. I HAVE ESCALATED THE MATTER TO THE REGIONAL TEAM, AND THEY OFFERED NO MORE HELP AT ALL. READING OTHER CUSTOMER COMPLAINTS ON THE INTERNET, IT APPEARS THAT NISSAN ISN'T ADMITTING TO THE POOR CONSTRUCTION OF THE SEAT, BUT HAS SINCE CHANGED THE CONSTRUCTION OF THE SEAT IN RECENT MODELS TO A BETTER CONSTRUCTION OF THE FRAME WHERE IT SHOULD NOT BREAK. THIS SAME COMPLAINT IS ALL OVER THE INTERNET; SEVERAL VIDEOS HAVE BEEN POSTED IN REGARDS TO EXACT SAME CLAIMS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0