Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10449906March 1, 2012
VISIBILITY
DRIVER & PASSENGER SIDE VISOR KEEPS FALLING DOWN WHEN DRIVING. CAN NOT SEE WHEN IT FALLS DOWN, BLOCKS VISION. A SAFETY ISSUE AND EXPENSIVE PART THAT I CAN NOT AFFORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449428February 27, 2012
SEATS
THE DRIVERS SEAT ELECTRICAL SLIDE FAILED. IT LOCKED UP AND THEN BROKE LOOSE. IT WILL NO LONGER OPERATE AND IS IN A FIXED POSITION ON ONE TRACK. THE OTHER TRACK IS MOVING FREELY AND WILL NOT LOCK. THE PLASTIC GEARS STRIPPED AND BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448445February 18, 2012
VISIBILITY
DRIVER AND PASSENGER SIDE VISORS WILL NOT STAY UP OR STAY ATTACHED TO ROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448230February 16, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE ATTEMPTING A RIGHT TURN AT 5 MPH, THERE WAS A LOUD EXPLOSION AND THE TRANSFER CASE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TRANSFER CASE HAD FAILED. THE FAILURE AND THE CURRENT MILEAGE WAS 76,144.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446651February 4, 2012
VISIBILITY
SUN VISOR DROPS WHILE DRIVING COVERING VISION OF TRAFFIC SIGNALS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446571February 3, 2012
SEATS
DRIVER SIDE SEAT BRACKET BROKE DURING A TURN. TEMPORARILY CAUSED ME TO LOOSE CONTROL OF VEHICLE BUT WAS ABLE TO REGAIN CONTROL BEFORE AN ACCIDENT COULD HAPPEN. OUR ONLY CAR AND WE HAVE A 2 1/2 YEAR OLD CHILD. AFTER DOING RESEARCH ON THIS, I DISCOVERED THAT THIS IS A VERY COMMON FAILURE AND NISSAN HAS YET TO ISSUE A RECALL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443654January 13, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE THE VEHICLE LOST POWER ABNORMALLY. THE CONTACT HAD TO SHIFT INTO REVERSE IN ORDER TO MANEUVER THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V319000 (ELECTRICAL SYSTEM: ALTERNATOR GENERATOR REGULATOR). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER NOR WAS THE VEHICLE REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442331January 4, 2012
POWER TRAIN
COMPLETE TRANSFER CASE FAILURE WITH NO WARNING WHATSOEVER. MECHANIC ADVISED DAMAGE MAY BE DUE TO OPERATING THE AWD FEATURE ON DRY PAVEMENT WHICH DID NOT AND HAS NOT OCCURRED. NISSAN HAS EXTENDED THE WARRANTY ON THE CVT TRANSMISSION TO 10 YEARS/120,000 MILES BUT IT'S NOT CLEAR WHETHER THIS INCLUDES THE TRANSFER CASE. ADDING TO THIS DOUBT, WHEN I GOOGLE THIS PROBLEM IT SEEMS HUNDREDS OF MURANO OWNERS HAVE BEEN HAVING THE EXACT SAME DILEMMA WITH THEIR VEHICLES OF SIMILAR AGE/MILEAGE. I CONTACTED NISSAN NORTH AMERICA THIS MORNING BUT THEIR COMPUTERS WERE DOWN AND THEY WERE UNABLE TO HELP ME AT THAT TIME. EVEN SO, THE TRANSFER CASE SHOULD NOT FAIL SO CATASTROPHICALLY ON A VEHICLE OF THIS AGE/MILEAGE THAT HAS BEEN REGULARLY MAINTAINED AND DRIVEN GENTLY. OBVIOUSLY THIS IS A FAIRLY MAJOR COMPONENT TO JUST FAIL WITHOUT WARNING. I'M JUST WONDERING HOW MANY PEOPLE WILL NEED TO REPORT THIS BEFORE NISSAN WILL RECOGNIZE AND RESOLVE THIS SERIOUS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442007January 1, 2012
POWER TRAIN, STEERING
THE DIFFERENTIAL/CVT TRANSFER CASE IS DEFECTIVE. WHICH REQUIRES YOU TO HAVE TO REPLACE THE AWD SYSTEM AT A COST OF $4-6000. IT ALSO CAUSE THE CAR TO HAVE STEERING PROBLEMS AS WELL. THIS ISSUE ALSO CAUSES THE VEHICLE TO BURN A SIGNIFICANT AMOUNT OF FUEL WHICH REQUIRE PREMIUM GAS.I HAVE READ NUMEROUS COMPLAINTS ON THE WEB ABOUT THE SAME PROBLEMS OTHER PEOPLE ARE HAVING. THIS CAUSES UNNECESSARY FINANCIAL HARDSHIP AS MOST PEOPLE ARE STILL PAYING A CAR LOAN ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441746December 30, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR HOLDER HAD A DEFECTED SPRING AND WOULD CONTINUOUSLY FALL AND BLOCK THE CONTACT'S VIEW OF THE ROADWAY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE MILEAGE WAS 158,000 AND THE CURRENT MILEAGE WAS 159,005. UPDATED 01/24/12*LJ UPDATED 01/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441631December 29, 2011
VISIBILITY
THE SUN VISOR LOCATED ABOVE THE DRIVER SIDE DOES NOT STAY UP PROPERLY. IT FLAPS DOWN AND BLOCKS THE VIEW OF THE ROAD AND TRAFFIC FROM THE DRIVER. THIS ISSUE IS PREVALENT IN MANY MURANOS - SEE POSTING BOARDS - AND SHOULD BE A RECALLED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441286December 27, 2011
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
HAVE HAD A PROBLEM OF THE ACCELERATOR HESITATING FROM A COMPLETE STOP AND THEN SUDDENLY GOING FORWARD. WHEN PRESSING GAS PEDAL NOTHING WOULD HAPPEN WHEN ALMOST PRESSING ALL THE WAY AND THEN IT WOULD TAKE OFF. THIS HAPPENED FOR SEVERAL MILES AND THEN WENT BACK TO NORMAL. THIS HAPPENED AGAIN ON WED. DEC. 21, 2011. THE GAS PEDAL AGAIN WAS NOT RESPONDING WHEN PRESSED AND I COULD SENSE THAT THE RESPONSE OF THE GAS PEDAL TO THE SPEED OF VEHICLE WAS NOT WORKING PROPERLY. I TOOK TO NISSAN DEALER THE FIRST TIME AND THEY COULD NOT DETECT ANY PROBLEM AND GAVE ME NO REASON WHY THIS MIGHT BE HAPPENING. I FEEL THIS IS DANGEROUS TO THE OCCUPANTS OF THIS AUTO AND OTHERS ON THE ROAD SHOULD THE SPEED OF VEHICLE SUDDENLY CHANGE AND LOSS OF CONTROL OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441021December 22, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE FUEL CAP SINCE THE FILLER WAS RUSTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 138,000 AND THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440624December 20, 2011
STEERING
THE PRESSURE HOSE OF THE POWER STEERING IS LEAKING EXTENSIVELY, TO THE POINT WHERE IT REQUIRED THE RESERVOIR TO BE REFILLED AN ABOUT 10 DAYS. UPON CLOSER INSPECTION, THE POWER STEERING FLUID CAN BE SEEN DRIPPING ONTO THE EXHAUST, CREATING SMOKE AND A BURNING SMELL WHEN OUTSIDE THE VEHICLE. THIS FAILURE PROBABLY BEGAN SEVERAL MONTHS AGO, BUT THE VEHICLE WAS ALREADY LEAKING OIL FROM THE UPPER OIL PAN (THE ALUMINUM SHROUD AROUND THE CRANK). ONCE THE UPPER OIL PAN LEAK WAS FIXED, THE PS PRESSURE HOSE LEAK BECAME MORE EVIDENT. APPARENTLY, THIS PROBLEM HAS GOTTEN WORSE JUST RECENTLY, BECAUSE I ADDED SOME FLUID TO THE PS RESERVOIR WHEN I FIXED THE UPPER OIL PAN, AND MUCH OF THIS REPLACED FLUID DRAINED OUT WITHIN THE FOLLOWING 10 DAYS. CERTAINLY NOT WHAT I'D CALL A SAFE SITUATION, AND FROM READING THE ONLINE FORUMS ON NISSAN MURANO'S, IT APPEARS THIS IS A COMMON SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438754December 6, 2011
VISIBILITY
DRIVER-SIDE SUN VISOR WILL NOT STAY IN PLACE. IT IS LOOSE AND WILL DROP DOWN WHILE DRIVING, BLOCKING VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438810December 6, 2011
SEATS
DRIVER SIDE POWER SEAT TRACK ASSEMBLY OF MY NISSAN MURANO 2004 STOPPED WORKING WHILE DRIVING. THE SEAT IS NOW DISABLED AND LOCKED IN PLACE. THERE ARE TILTING MOVEMENTS AT TIMES ALONG WITH NOISE SOUNDING AS IF IT MAY POTENTIALLY COME LOOSE AND DISLODGE ITSELF RENDERING DANGEROUS DRIVING CONDITION. DEALERSHIP HAS STATED OVER $1200 FOR THE PART AND INSTALLATION (OUT OF WARRANTY). THE PROBLEM APPEARS TO BE A COMMON ISSUE WITH ALL MURANO YEAR MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436664November 21, 2011
POWER TRAIN
VEHICLE WILL NOT ACCELERATE WHEN PUSHING GAS PEDAL. THIS HAS HAPPENED MULTIPLE TIMES BUT IT OCCURS RANDOMLY. THIS IS A DANGEROUS, WELL-REPORTED AND WELL-KNOWN PROBLEM ABOUT WHICH MULTITUDES OF NISSAN OWNERS HAVE COMPLAINED AND BLOGGED. APPARENTLY, NISSAN CORRECTED THE PROBLEM IN 2005. THEY WILL BACK UP THE TRANSMISSION UP TO 10 YEARS/120,000 MILES BUT ONLY IF IT FAILS COMPLETELY. OTHERWISE, AS IN MY CASE, THEY WILL NOT PAY FOR REPAIRING TRANSMISSION PARTS, ALTHOUGH THE COST IS IN THE THOUSANDS OF DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435361November 12, 2011
VISIBILITY
THE PASSENGER SUN VISOR KEEPS FLOPPING DOWN AND OBSTRUCTING VIEW. THERE IS A MECHANISM FAILURE IN THE SPRING THAT HOLDS IT UP. HAVE SEEN A NUMBER OF COMPLAINTS ON BLOGS ABOUT THIS AND EVEN IF YOU ORDER A NEW VISOR, MECHANISM STILL FAILS. IT IS A SAFETY ISSUE AND ONE THAT DOES NOT SEEM TO HAVE A RESOLUTION.... IT IS ALSO ON THE ONUS OF THE DRIVER TO DEAL WITH A DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435098November 9, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE SUN VISORS WOULD NOT REMAIN IN AN UPRIGHT POSITION AND WAS OBSTRUCTING HER VIEW. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 105,051. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434048November 3, 2011
POWER TRAIN
MY 2004 NISSAN MURANO HAS BEEN LEAKING TRANSMISSION FLUID DUE TO A LEAK IN THE TRANSFER HOUSING CASE AND IS PUTTING OUT AN ERROR CODE P0868. IT NOW SPEEDS UP - SLOWS DOWN - REV'S UP OVER 5,000 RPMS WHILE NOT HAVING ANY POWER TO PULL. I HAVE SPOKEN TO NISSAN REPS AT 3 DIFFERENT DEALERSHIPS AND TOLD THEM I SMELL SMOKE/BURNING OIL COMING FROM THE ENGINE. NONE OF THEM WOULD ACKNOWLEDGE ANYTHING. I RECENTLY TOOK IT TO THE 4TH DEALERSHIP AND DECIDED TO SPEND THE $75 TO HAVE IT INSPECTED AND THEY AGREED THAT IT WAS LEAKING AND HAS NO PRESSURE AND TOLD ME THAT IT WAS A DESIGN FLAW BUT THEY COULDN'T DO ANYTHING ABOUT IT. THE SERVICE MANAGER TOOK ME OVER AND SHOWED ME A BRAND NEW 2011 THAT HAD THE SAME ISSUE AND THEY WERE PUTTING IN A NEW TRANSMISSION DUE TO THE SAME ISSUE. UNFORTUNATELY MY WARRANTY HAS NOW RUN OUT AND THEY WANT OVER $7000 TO REPLACE THE TRANSMISSION - BUT THEY WON'T FIX THE LEAK UNLESS I REPLACE THE TRANSMISSION AS THEY SAY THEY DON'T WANT ME TO COME BACK UPSET. WELL I'M UPSET BECAUSE I'VE READ OVER 100+ POST WITH THE SAME EXACT PROBLEM AND I JUST KNOW THIS THING IS GONNA LOCK UP OR SPEED UP RIGHT IN THE MIDDLE OF TRAFFIC AND IT SHOULD BE NISSAN'S RESPONSIBILITY TO ADMIT THIS IS A MAJOR PROBLEM WITH THE DESIGN OF THE '03 AND '04 TRANSMISSION/TRANSFER CASE AND STEP UP AND FIX THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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