Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10513223May 23, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT WAS ALSO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 119,433 AND THE CURRENT MILEAGE WAS 119,633. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513038May 21, 2013
UNKNOWN OR OTHER
N/A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511511May 11, 2013
SEATS
WHILE DRIVING ON THE HIGHWAY THE DRIVER SIDE SEAT STARTED TO MOVE FORWARD ON IT'S OWN, I ALMOST CRASHED MY CAR INTO A TRUCK AND COULD HAVE BEEN KILLED. I TOLD THE DEALER BUT THEY SAID IT IS NOT COVERED. I DON'T HAVE 800 DOLLARS TO FIX THIS PROBLEM MY SEAT IS NOW STUCK IN A FORWARD POSITION AND I AM WAITING UNTIL IT MOVES BACK. HOPE IT WILL NOT HAPPEN WHILE I AM DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511525May 11, 2013
SEATS
THE DRIVER'S SIDE SEAT FRAME BROKE WHILE ADJUSTING THE SEAT CAUSING THE SEAT TO PERMANENTLY LEAN TO THE LEFT NOTICEABLY. THE PROBLEM OCCURRED AFTER THE WARRANTY PERIOD AND THE DEALER QUOTED A $1000 REPAIR COST WHICH I FELT SHOULD HAVE BEEN COVERED UNDER A RECALL. SINCE THEN I HAVE LEARNED THAT IT IS A PROBLEM FOR THOUSANDS OF OWNERS WITH 2003 TO 2006 MODELS. NISSAN JUST NEVER OWNED UP TO IT BEING A DEFECT. THE SEAT CANNOT BE ADJUSTED PROPERLY AND IT IS A MAJOR INCONVENIENCE WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510694May 5, 2013
SEATS, VISIBILITY/WIPER
2 INCIDENTS 1) BOTH DRIVER AND PASSENGER SIDE SUN VISORS WILL NOT STAY UP COMPLETELY CAUSING ISSUES DURING DRIVING (FALLING INTO DRIVER'S VIEW WHILE DRIVING). I HAVE NEVER HAD THIS ISSUE WITH ANY OTHER CAR I'VE OWNED (HONDA, FORD, CHEVY, TOYOTA). AVERAGE REPLACEMENT COST PER VISOR IS ~$200.00 WHICH IS A LITTLE STEEP. 2) WHEN CAR REACHED 104,000 MILES, THE DRIVER'S SEAT REAR LEFT BRACKET CRACKED. THIS OCCURRED WHILE MAKING A RIGHT TURN FROM A STOP. DATE OF OCCURRENCE IS MAY 4, 2013. AFTER RESEARCHING THIS ONLINE, I FOUND SEVERAL NISSAN MURANOS HAVE THIS ISSUE. THE LEFT REAR SUPPORT WAS NOT DESIGNED FOR LONG TERM APPLICATION AND IS A FLAWED DESIGN. I ALSO FOUND SOMEONE THAT WELDED THEIR BRACKET TOGETHER FROM YOUTUBE WHICH MAY BE THE ROUTE I MAY TAKE IF A RECALL IS NOT IMPLEMENTED. AVERAGE REPLACEMENT COST OF DRIVER'S SEAT TRACK ASSEMBLY (HEARD THEY WILL NOT REPLACE JUST THE BRACKET) IS ~$700.00. I ALSO HEARD THERE HAVE BEEN ACCIDENTS DUE TO THIS DESIGN FLAW, THOUGH CANNOT CONFIRM. MY HOPES ARE YOU'RE LOOKING INTO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509508April 25, 2013
ELECTRICAL SYSTEM, ENGINE
MY NISSAN MURANO 2005 SUV HAS BEEN STOPPING IN MOTION WHILE DRIVING AGAIN, AND THIS HAS HAPPENED MORE THEN 7 TIMES IN THE PAST 2 MONTHS. BUT THIS TIME IT HAPPENED ON THE 405 FWY WITH MY CHILDREN. THE VEHICLE SLOWED DOWN ON THE FREEWAY AND I HAD TO FIND THE RIGHT SHOULDER LANE IN CALL AAA. I CHECKED THE RECALLS ON THE INTERNET FOR THIS CAR AND THERE WAS RECALLS BACK IN 2005 WHEN I BOUGHT THE VEHICLE AND I DIDN'T RECEIVE A NOTICES IN THE MAIL. I'VE CALLED THE NISSAN HOTLINE WITH NO REPLIES AND EMAILED THE COMPANY TOO; I WAS EMAILED BACK THAT THERE WAS A RECALL ON THE SECOND ROW SEAT BELTS. THIS CAR IS TOTALLY UNSAFE; PLUS VEHICLE HAS FIVE RECALLS SUCH AS GAS TANK, SET BELT, ENGINE AND ENGINE COOLING, TRANSMISSION, AND ALTERNATOR. I LOOKED AT THE FORUM FOR THE NISSAN MURANO IN IT SEEMS LIKE THE SAME PROBLEM WITH THE 2003-2005 MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509374April 24, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
ORIGINAL OWNER OF MURANO, PURCHASED NEW IN 2005. THE DOOR LOCKS FAIL TO LOCK AND UN-LOCK. THIS HAS OCCURED AT VAIROUS TIMES WHEN USING ANY MEANS AVAILABLE TO LOCK AND UN-LOCK THE DOORS: THE KEY FOB, INTERIOR DRIVER SIDE AND PASSENGER SIDE LOCKS BUTTON ON DOOR, AND MANUAL MANIPILATION OF THE INTERIOR DOOR LOCK(S). THE ISSUE IS EXPERIENCED WITH ALL 4 DOOR LOCKS AND OCCASSIONALLY THE REAR HATCH (NOT OPENED AS OFTEN, SO IT MAY OCCURE MORE FREQUENTLY, JUST NOT AWARE OF IT). THE CONDITION WORSENS IN THE WARM WEATHER (LIVE IN FL). HAVE AT TIMES BEEN UNABLE TO GET IN OR OUT OF MY VEHICLE UNTIL ALL OF THE ABOVE MEANS TRIED REPEATEDLY UNTIL ONE WORKS. HAVE FOUND THAT I CAN ONLY GET IN MY CAR DURING WARM WEATHER IF I USE THE FOB TO ROLL THE FRONT WINDOWS DOWN AND THEN REACH IN THE VEHICLE AND MANUALLY UNLOCK THE CAR DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509375April 24, 2013
VISIBILITY
ORIGINAL OWNER, PURCHASED NEW IN 2005. THE DRIVER SIDE VISOR WILL NOT STAY IN UP POSITION AND MUST BE HELD IN PLACE BY OTHER MEANS .(I AM CURRENTLY USING A BUNGEE CORD THAT IS ATTACHED TO THE VISOR CLIP AND RAN ACROSS TO THE DRIVERS SIDE ROOF HANDLE ABOVE WINDOW TO HOLD THE VISOR UP SO THAT I HAVE ADEQUATE VISIBILITY THROUGH THE FRONT WINDSHIELD). WHEN ATTEMPTING TO REPOSITION THE VISOR IN THE UP AND LOCK POSITION I HEARD A POPPING SOUND. AFTER THAT, THE VISOR HAS FAILED TO STAY LOCKED IN THE UP AND FLAT POSITION, KEEPING IT FLUSH AGAINST THE INTERIOR ROOF. IF NOT USING ANOTHER MEANS TO KEEP THE VISOR UP, IT WILL REMAIN IN THE DOWN POSITION AND BLOCKS DRIVERS VIEW. DOES NOT HAVE THE FLEXIBILITY TO REMAIN AT AN ANGLE TO BLOCK SUN, ONLY HANGS STRAIGHT DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509405April 24, 2013
SEATS
THE DRIVER SEAT ON MY 2005 NISSAN MURANO S BROKE WHILE DRIVING. THE LEFT SIDE TRACK OF THE DRIVER SEAT BROKE CAUSING THE SEAT TO LEAN BADLY TO THE LEFT FORCING THE DRIVER AGAINST THE DOOR PANEL. VERY DANGEROUS TO DRIVE. I AM NOT A LARGE PERSON (MALE 185LBS). WOULD LIKE TO KNOW IF NISSAN CAN MAKE THIS REPAIR AT NO COST TO ME. I HAVE HEARD OF A LOT OF SIMILAR COMPLAINTS ON THE SAME MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508905April 20, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE FRONT DRIVERS DOOR FAILED.. MORE SPECIFICALLY, WHEN THE LOCK SYSTEM IS ACTIVATED ELECTRONICALLY, THE DOORS TYPICALLY FAIL TO COMPLETELY LOCK OR UNLOCK COMPLETELY. VISUALLY, THE INSIDE LOCK 'BUTTON' ONLY MOVES PARTWAY. THERE IS REASON TO BELIEVE THIS AFFECTS MANY OWNERS OF NISSAN AND INFINITY VEHICLES. SOME SUSPECT ACTUATOR PROBLEMS AND OTHERS SUSPECT RELAY PROBLEMS. THERE IS AN INVESTIGATION INTO A CLASS ACTION LAW SUIT AND THERE'S PETITIONS. THE MANUFACTURER DOESN'T WANT TO CLAIM RESPONSIBILITY AND THIS PROBLEM IS AFFECTING THOUSANDS OF OWNERS. THIS PROBLEM HAS SAFETY IMPLICATION AND CAN CREATE POTENTIALLY LIFE THREATENING SITUATIONS. I ADVICE THAT THIS PROBLEM BE TAKEN SERIOUSLY AND MAKE THE MANUFACTURERS ACCOUNTABLE FOR THESE DEFECTS. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508223April 15, 2013
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE SEAT BRACKET FRACTURED WHICH CAUSED THE SEAT TO MANEUVER FROM SIDE TO SIDE IN A ROCKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505028March 30, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
IN MID JAN, 2013 I NOTICED THAT AFTER LOCKING WITH THE KEY FOB, THE FRONT DOOR REMAINED UNLOCKED, AND WOULD NOT LOCK FROM INSIDE THE CAR WITH EITHER THE INDIVIDUAL LOCK CONTROL OR THE WHOLE CAR LOCK CONTROL. THE ONLY WAY TO LOCK THE DOOR IS WITH YOUR KEY, FROM THE OUTSIDE. IN THE EVENT OF AN ACCIDENT YOU DO NOT HAVE THE ADDED SAFETY OF A LOCKED DRIVERS DOOR. ALL OTHER DOORS ARE OPERATING CORRECTLY AT THIS TIME. THE WEB SEEMS TO BE FILLED WITH OTHER PROBLEMS LIKE THIS AND I WONDER IF THEY REALIZE THE DANGER THEY FACE WHEN ALL DOORS ARE NOT LOCKED IN THE EVENT OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504691March 27, 2013
SEATS
THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER SEAT BRACKET FRACTURED AND THE SEAT ROCKED FROM SIDE TO SIDE. THE DEALER WAS NOTIFIED WHO STATED THAT THE SEAT BRACKET WOULD HAVE TO BE REPLACED. THE SEAT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503890March 21, 2013
SEATS
I PURCHASED MY MURANO IN JAN 2013, THE INCIDENT OCCURRED IN MARCH 2013. MY HUSBAND AND I WERE DRIVING LAST SUNDAY. AS HE WAS APPROACHING A STOP SIGN WE HEARD A LOUD 'POP' UNDER THE DRIVER'S SEAT, WE THOUGHT IT WAS A SPRING OR SOMETHING. UPON GETTING HOME HE DISCOVERED THAT THE REAR LEFT BRACKET OF THE DRIVER'S SEAT HAD BROKEN. I TOOK IT TO THE DEALERSHIP THE NEXT MORNING AND THEY TOLD ME TO CALL NISSAN NORTH AMERICA (800-NISSAN-1). I FILED A CLAIM AND THEY CALLED ME BACK TO INFORM ME THAT THEY WOULD BE UNABLE TO REPLACE THE SEAT FRAME BECAUSE THE CAR IS BEYOND FACTORY WARRANTY. THE DEALERSHIP QUOTED ME $1000 TO REPLACE THE BROKEN BAR. I BOUGHT THE MURANO WHEN I WAS 9 MONTHS PREGNANT, IN FACT, I HAD MY SON A WEEK AFTER BUYING THE VEHICLE. MY HUSBAND WANTED ME TO BE IN A BIGGER CAR, A SAFER CAR FOR ME AND MY NEWBORN. I'M UPSET THAT THE SEAT BROKE, IN MY MIND THERE ARE TWO THINGS IN A CAR THAT SHOULD NEVER BREAK: THE SEATS AND THE SEATBELTS, BUT I'M DISAPPOINTED THAT NISSAN IS NOT TAKING CARE OF THEIR CUSTOMERS AND FIXING THE PROBLEM. SINCE THIS HAPPENED I HAVE RESEARCHED THE BROKEN SEAT AND THERE ARE ENTIRE FORUMS DEVOTED TO THIS INCIDENT! I'VE BEEN A NISSAN DRIVER FOR NEARLY 10 YEARS, THIS WILL BE THE LAST MAKE OF THEIR CAR THAT I PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503780March 20, 2013
SEATS
THIS IS PREVIOUSLY ADDRESSED IN AN INVESTIGATION CLOSED IN 2009. MY SEAT BRACKET ON DRIVERS SIDE DID HOWEVER BREAK DURING VEHICLE OPERATION WHILE TURNING A CORNER. I HAVE HAD SPINAL FUSION SURGERY AND THIS WAS ENOUGH OF A JOLT TO CAUSE PAIN IN MY NECK. THE SEAT NOW WOBBLES SIDE TO SIDE AND FRONT TO BACK AND IN THE EVEN OF AND ACCIDENT WOULD NOT BE PROPERLY SECURED CAUSING ANY INJURIES TO BE SIGNIFICANTLY WORSE IN MY OPINION. 1100.00 TO REPLACE THIS PART IS EXTREMELY IRRITATING AND I DOUBT OTHERS LIKE MYSELF HAVE THE CASH TO DUMP INTO A SIMPLE PART WITH A DESIGN DEFECT THAT WILL MOST LIKELY ONLY BREAK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10503334March 17, 2013
SEATS
I WAS DRIVING AROUND A CURVE ON A HIGHWAY RAMP TO GET ONTO THE HIGHWAY. I HEARD A LOUD POP AND MY SEAT LEANED TO THE SIDE AND I SWERVED OFF THE ROAD. I WAS ABLE TO GAIN CONTROL OF THE VEHICLE AND GET BACK ON THE ROAD. I CHECKED UNDER THE SEAT AND NOTED THAT A METAL BRACKET HAD BROKEN. THE BRACKET DID NOT LOOK VERY STURDY. AFTER RESEARCHING THIS ISSUE ON THE INTERNET I NOTED THAT THIS WAS A COMMON PROBLEM WITH NISSAN MURANOS. IS THERE A RECALL ON THE BRACKETS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500441February 25, 2013
VISIBILITY
CPSC#I1320244A. CONSUMER STATED THAT THE DRIVER SIDE VISOR WILL NOT STAY UP AND BLOCKS HER VIEW WHILE DRIVING. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496024February 1, 2013
SEATS
WHILE I WAS DRIVING, I HEARD A LOUD POP AND THE DRIVERS SEAT SHIFTED. THE LINK LIFTER FOR THE SEAT NO LONGER FUNCTIONS CORRECTLY. THE SEAT IS LOPSIDED UNLESS ALL THE WAY DOWN TO THE FLOOR, AND WILL NOT RAISE UNIFORMLY ANY MORE. IF THE SEAT IS RAISED UP, IT LEANS INTO THE BACK RIGHT CORNER, NO LONGER LEVEL WITH THE FLOOR OF THE VEHICLE. INTERNET RESEARCH HAS SHOWN THAT THIS IS A KNOWN ISSUE, AND THERE HAS BEEN A TECHNICAL SERVICE BULLETIN RELEASED ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495966January 31, 2013
ELECTRICAL SYSTEM, SUSPENSION, ENGINE AND ENGINE COOLING
ALL OF MY LOCKS NO LONGER WORK. I HAVE SEEN COUNTLESS COMPLAINTS ABOUT THIS VERY ISSUE AND NOTHING IS GETTING DONE ABOUT IT. I THOUGHT NISSAN WAS SUPPOSE TO BE ONE OF THE BEST OUT THERE. I'LL NEVER BUY ANOTHER NISSAN AGAIN IF THEY CONTINUE NOT TO ASSIST THEIR CUSTOMERS. I ALSO HAVE THE AIR INTAKE ISSUE, THANKFULLY THAT WAS RECALLED AND WILL BE FIXED. I HAD TO REPLACE THE FRONT STRUTS, OIL COOLER GASKET, FRONT SWAY BAR LINKS AND THE BATTERY HAS BEEN CHANGED 3 TIMES NOW. VERY DISAPPOINTED WITH NISSAN AND SO EMBARRASSED TO EVEN TALK ABOUT THE ISSUES WITH THIS CAR. :( *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493671January 21, 2013
SEATS
WHILE EXITING MY CAR AS I WAS GOING TO STAND FROM MY SEAT I HEARD A 'SNAP' AND THE SEAT DROPPED DOWN A FRACTION IN THE REAR LEFT HAND SIDE. NOW MY SEAT IS VERY, VERY WOBBLY. THIS IS EVIDENTLY A VERY COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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