Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10541863September 4, 2013
STEERING
AT APPROXIMATELY 65 MPH STEERING WHEEL WOULD SHAKE AS AN OUT OF BALANCE CONDITION. I HAD THE TIRES RE-BALANCED AND COULD NOT RESOLVE THE STEERING WHEEL SHAKING. DID NOT DO ANY HIGHWAY DRIVING FOR A LONG PERIOD OF TIME. PRIOR TO GOING ON VACATION I HAD TIRES RE-BALANCED, DURING THE HIGHWAY DRIVING THE STEERING WHEEL SHAKING WAS AGAIN VISIBLE AND COULD ALSO BE FELT IN THE STEERING WHEEL. LOWER CONTROL ARM WAS REPLACED WITH NO RESOLVE OF THE SHAKING STEERING WHEEL. TIRE DEALER REPLACED TIRES AT A COST TO ME OF $400.00. BACK TO CAR DEALERSHIP, REPLACED TIRE ROD END THAT COULD BE THE CAUSE OF THE PROBLEM ON THE DRIVE HOME STEERING WHEEL SHAKING AT HIGHWAY SPEED OF 65 MPH. BACK TO DEALERSHIP WHO HAD TWO DIFFERENT MECHANICS TEST DRIVE THE CAR AND THEY SAID THAT THEY COULD NOT REPLICATE THE SHAKING, THEY MUST HAVE HELD ON TO THE STEERING WHEEL WITH A GORILLA GRIP. I HAVE A SHORT VIDEO OF THIS SHAKING STEERING WHEEL. WIFE AND I WENT TO TEST DRIVE A NEWER USED 2009 NISSAN MURANO WITH THE SAME APPROXIMATE MILEAGE, MY CAR NOW AT 88,000, SAME VISIBLE SHAKING IF NOT WORSE. SOLVED PROBLEM BY TRADING IN THE CAR. NOW MAYBE THE DEALERSHIP WILL FIX THE PROBLEM AT THEIR EXPENSE, NOT MINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541726September 3, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
ALL PASSENGER DOORS DO NOT LOCK/UNLOCK EITHER USING THE FOB OR THE DRIVER POWER LOCK CONTROLLER, THE HATCH IS NOW LOCKING INTERMITTENTLY. THIS IS A HUGE SAFETY/SECURITY ISSUE ESPECIALLY NOW THAT THE HATCH IS HAVING PROBLEMS. THIS ISSUE STARTED IN 2011, WHICH I HAD THE DRIVERS DOOR FIXED, THEN STARTING IN 2012 THE PASSENGER DOORS STARTED HAVING ISSUES, NOW IN 2013 THE REMAINING PASSENGER DOOR AND HATCHBACK!! THERE IS OBVIOUSLY A PROBLEM WHICH MUST BE ADDRESSED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538150August 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE AND IDLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535937August 18, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE FRONT PASSENGER LOCK WOULD NOT OPEN USING THE KEY FOB OR THE INTERIOR LOCK BUTTONS. THE REAR HATCH WILL NOT OPEN UNLESS THE FRONT PASSENGER DOOR IS UNLOCK. RECENTLY ( SPRING OF 2013, 129K MILES), THE DRIVER AND REAR PASSENGER SIDE LOCKS WOULD NOT OPERATE UNLESS MANUALLY UNLOCKED, AT FIRST INTERMITTENTLY AND ULTIMATELY STOPPED WORKING COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535038August 13, 2013
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
THE DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH KEY FAB. THE REAR LIFT GATE HAS THE SAME PROBLEM. THE DOOR HAS TO BE MANUALLY UNLOCKED AND LOCK. THE REAR LIFT GATE DOES NOT UNLOCK AND CAN NOT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535209August 13, 2013
ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AS THE BRAKE LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534482August 9, 2013
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE DRIVER'S SEAT ROCKED BACK AND FORTH. UPON INSPECTION, IT WAS FOUND THAT THE BASE OF THE SEAT HAD FRACTURED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE RECLINING DEVICE ROD HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,250 AND THE CURRENT MILEAGE WAS 200,017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534038August 7, 2013
STEERING, VISIBILITY, SUSPENSION
I AM THE ORIGINAL OWNER OF 2005 MURANO. I NOTICED A PROBLEM WITH HYDROPLANING SOON AFTER PURCHASE, AND HAVE ALWAYS BEEN EXTREMELY CAREFUL AND ON GUARD WHEN DRIVING IN RAIN OR EVEN WHEN STREETS ARE WET. THIS WOULD HAPPEN WITH BRAND NEW TIRES AND TIRES THAT WERE SLIGHTLY WORN SO THE TIRES DON'T SEEM TO BE THE PROBLEM, UNLESS ITS THE TYPE OF TIRE BUT ITS NOT THE TREAD ON THE TIRE. THE CAR CAME WITH GOODYEAR EAGLE P235/65 R18 TIRES AND I HAVE REPLACED WITH SAME TIRES WHEN NISSAN SERVICE DEPARTMENT ADVISED OF TREAD WEAR. ON JULY 22, 2013 I WAS ON MY WAY HOME FROM GATLINBURG WITH DAUGHTER AND 2 YEAR OLD GRANDDAUGHTER IN CAR. WE WERE CAUGHT IN DOWNPOUR GOING THROUGH KNOXVILLE. I TRULY CANNOT BELIEVE WE ARE ALIVE. MY CAR WOULD CONTINUALLY LOSE TRACTION AND IT WOULD SLIDE TO ONE SIDE UNTIL IT WOULD GRAB TRACTION BEFORE GOING OFF THE ROAD OR WRECKING. SOMETHING IS TERRIBLY WRONG WITH THE MURANO IN REGARDS TO HYDROPLANING. I ALSO HAVE HAD THE PROBLEM WITH THE DRIVER'S SIDE VISOR COMING DOWN AND WILL NOT STAY UP SINCE A COUPLE YEARS AFTER I BOUGHT THE CAR. I LOVE EVERYTHING ELSE ABOUT MY MURANO AND DUE TO HYDROPLANING SAFETY ISSUE I WILL NOT BE PURCHASING ANOTHER ONE. PLEASE TAKE THIS ISSUE UP WITH NISSAN BEFORE PEOPLE ARE KILLED. I CANNOT AFFORD TO REPLACE MY MURANO AT THIS TIME SO IF THERE IS ANYTHING THAT CAN BE DONE PLEASE, PLEASE HELP ME TAKE CARE OF THIS ISSUE. THIS IS DEFINITELY A MANUFACTURER PROBLEM. THERE IS NO DOUBT PEOPLE HAVE BEEN KILLED BECAUSE OF THIS PROBLEM BUT WAS NOT PROVEN BECAUSE DIDN'T LIVE TO TELL WHAT HAPPENED. WHAT CAN I DO AT THIS POINT TO PREVENT BECOMING A STATISTIC AND MORE IMPORTANTLY ENSURE THE SAFETY OF MY PRECIOUS CARGO? I FEEL LUCKY TO BE ALIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532573July 30, 2013
SEATS
DRIVERS SEAT FRAME CROSS-MEMBER WELD BROKE ON THE LEFT REAR LOWER WELD. FEELS LIKE ON EVERY TURN THAT DRIVER CAN BE THROWN AND TILTED FORWARD RIGHT FROM THE SEAT CAUSING THE STEERING WHEEL TO REACT IN AN UNCONTROLLED ALBEIT MOMENTARY JOLT. EXTREMELY DANGEROUS AS THIS IS THE CROSS MEMBER BETWEEN LEFT AND RIGHT. MANY COMPLAINTS ONLINE FOR HUNDREDS OF OWNERS WITH SAME EXACT ISSUE DOWN TO THE SAME SIDE AND SAME WELD. I HAVE 2 INFANTS THAT MAKE THIS A VERY SCARY AND DANGEROUS SITUATION THAT NISSAN HAS OBVIOUSLY FAILED TO DESIGN CORRECTLY AND SHOULD BE A COMMON AND STRAIGHTFORWARD FIX FOR THEIR DEALERSHIPS TO RESOLVE AND OWE BUYERS. THANKS FOR YOUR TIME AND ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532569July 29, 2013
ENGINE, SUSPENSION, FUEL SYSTEM, GASOLINE
I'VE BEEN HAVING PROBLEMS WITH THIS CAR EVERY MONTH SINCE I BOUGHT IT IN 2011 FROM ARROW MOTORS INC, 2225 WAKELING ST PHILA PA 19137. THE NEVER DISCLOSE TO ME OF THE ISSUES. IF THEY RAN A CAR FAX I WOULD HAVE KNOW. IT WASN'T UNTIL RECENTLY WHEN I ATTEMPTED TO SELL THE CAR AND WAS INFORMED THROUGH CAR FAX THAT IT WAS IN 5 ACCIDENTS. IF I HAD KNOWN THIS I WOULD HAVE NEVER BOUGHT THE CAR. THIS IS COMPLETELY UNJUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531934July 26, 2013
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
MY VEHICLE CAUGHT FIRE AS I PROCEEDED TO PULL AWAY FROM A CURBSIDE PARKING SPACE. I TURNED MY WHEEL TO THE FAR LEFT AS I PROCEEDED AWAY FROM THE CURB AND THAT IS WHEN I HEARD A POP SOUND, SAW WHITE SMOKE SPEWING FROM THE FRONT RIGHT SIDE OF THE VEHICLE, THEN I SAW THE FLAMES. FIVE DAYS PRIOR TO THE INCIDENT, I HAD FRONT BRAKE PADS AND RESURFACED ROTORS PLACED ON THE VEHICLE. WITHIN THE PAST 30 DAYS THE ONLY OTHER MAINTENANCE PERFORMED ON THE VEHICLE WAS A STANDARD OIL CHANGE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10526256July 22, 2013
VISIBILITY/WIPER
DRIVING DOWN THE ROAD AT 45 MPH MAKING A TURN AND THE RIGHT VISOR FALLS DOWN CAUSING POOR VISIBILITY AND A DISTRACTION DURING DRIVING. THIS IS A KNOWN MALFUNCTION FOR MURANOS AND IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525400July 17, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE AIR BAG MODULE WOULD NEED TO BE REPLACED, BUT THERE WAS NO GUARANTEED THAT THE REPAIR WOULD CORRECT THE PROBLEM. THE DEALER CLEARED THE DEFAULT CODES AND THE AIR BAG LIGHT WAS NO LONGER ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAGS WOULD NOT OPERATE IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 98,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525481July 17, 2013
VISIBILITY/WIPER
WHILE DRIVING ON HIGHWAY WITH 65 SPEED MPH AND THE SUNVISORS JUST DROP RIGHT ON MY HEAD AND CAUSE ME JUMP AND ALMOST LOSS CONTROL OF MY CAR. BUT LUCKILY THERE WAS NO OTHER CAR AT THAT TIME. THIS SHOULD BE SAFETY RECALL FOR NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519996June 16, 2013
VISIBILITY, STRUCTURE
THE VISOR WILL NOT STAY UP. IT IS DANGEROUS BECAUSE I AM 6'1"AND MY SON IS 6'9" AND WE CAN'T SEE OUT OF THE WINDOW WHEN WE DRIVE. THIS IS SUPPOSEDLY A COMMON THING WITH THIS CAR. IT COSTS LIKE $300. TO FIX. IT IS A SAFETY ISSUE AND NISSA KNOWS ABOUT IT AND SHOULD HAVE TO FIX IT WITHOUT CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515187June 5, 2013
AIR BAGS
BATTERY HAD A DEAD CELL REMOVED BATTERY TO REPLACE BATTERY WAS OUT OF VEHICLE FOR APPROX. 5 MINUTES REPLACED THE BATTERY STARTED THE VEHICLE TO GET MILEAGE FROM ODOMETER, IDLED APPROX. 2 MIN WITH DRIVERS DOOR OPEN NO PASSENGERS IN VEHICLE. THE SIDE CURTAIN AIR BAGS DEPLOYED AS WELL AS THE SIDE SEAT AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514299May 30, 2013
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE LIFT BAR ON THE DRIVER'S FRONT POWER SEAT FRACTURED AND THE SEAT BECAME WOBBLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 80,000....UPDATED 07-10-13 *BF ACCORDING TO THE INVOICE, THE WELD AND LINKS WERE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514379May 30, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SUN ROOF GLASS SHATTERED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513895May 28, 2013
SEATS
I HAVE A 2005 NISSAN MURANO THAT HAS HAD ISSUES WITH THE DRIVER'S SIDE SEAT. THERE IS A METAL BAR UNDER THE SEAT THAT BREAKS. EVIDENTLY THIS IS A PROBLEM WITH MANY OTHER OWNERS OF THIS YEAR OF VEHICLE AND IT DOESN'T MAKE MUCH SENSE THAT THIS IS NOT PART OF A RECALL YET. THIS IS VERY DANGEROUS TO BE DRIVING AROUND WITH. I WORKED WITH MY LOCAL NISSAN DEALERSHIP AND THEY HAVE HAD SEVERAL CUSTOMERS WITH THIS SAME PROBLEM AND THEY CHARGE CLOSE TO $1000 TO REPAIR. I HAVE GONE DIRECTLY TO NISSAN TO SEE IF THIS WOULD BE SOMETHING THEY WOULD HELP COVER THE COSTS ON SINCE IT IS OBVIOUSLY A MANUFACTURER DEFECT, AND ONE THAT HAS NOW BEEN CORRECTED ON NEWER MODELS, BUT THEY WILL NOT ASSIST AT ALL WITH THE MAIN REASON BEING THAT I'M OUTSIDE OF MY WARRANTY. I'M VERY FRUSTRATED BECAUSE I HAVE TAKEN GREAT CARE OF MY VEHICLE. IT CURRENTLY ONLY HAS ABOUT 65,000 MILES ON IT. I AM NOT AN OVERWEIGHT PERSON SO THAT IS NOT A CONTRIBUTING FACTOR TO THIS PROBLEM. I FEEL THAT IF I WERE IN A MOTOR VEHICLE ACCIDENT WITH MY BROKEN SEAT THAT WOULD BE EXTREMELY DANGEROUS AND MAYBE AT THAT POINT NISSAN WOULD ISSUE A RECALL ON THIS PROBLEM BUT UNTIL THAT TIME THEIR CUSTOMERS ARE LEFT TO PAY $1000 IN REPAIRS FOR A FAULTY PART ON THEIR VEHICLE THAT THEY'RE CLEARLY AWARE OF. I'M HOPING YOU CAN HELP RECTIFY THIS PROBLEM WITH NISSAN. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513582May 26, 2013
VISIBILITY/WIPER
WHEN LOWERED TO BLOCK SUN, DRIVER SIDE VISOR HANGS IN DRIVER'S LINE OF SIGHT AND WILL NOT STAY UP WHEN LOWERED. AS SUCH, WHEN TRYING TO BLOCK THE SUN, THE DRIVER HAS TO LOOK AROUND OR BELOW THE VISOR TO SEE OUT OF THE FRONT WINDOW. THE VISOR WILL STAY UP AGAINST THE ROOF OF THE VEHICLE, BUT WHEN LOWERED TO BLOCK SUN IT WILL HANG IN LINE OF SIGHT. PASSENGER SIDE VISOR WILL NOT GO UP AT ALL AND HANGS IN PASSENGER'S LINE OF SIGHT AND PARTIALLY BLOCKS DRIVER'S LINE OF SIGHT. I HAD AN EXTENDED WARRANTY AND WAS TOLD BY THE DEALER THAT THE FIX WOULD NOT BE COVERED FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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