Nissan Maxima Complaints (2010)

275 consumer complaints on file.

#10562537February 2, 2014
STEERING
ELECTRONIC STEERING COLUMN LOCK MALFUNCTIONED ON ME, THIS IS A ISSUE FOR THE 2009 MAXIMA (RECALL) WHICH THE 2010 ALSO HAS SAME PART AND SAME MALFUNCTION AND STILL DOES NOT HAVE RECALL,I PAID OVER A $1000 FOR THIS PART WHICH I REALLY CANT AFFORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562402January 31, 2014
STEERING
TOTAL FAILURE OF THE ELECTRONIC STEERING LOCK MECHANISM. THIS IS A KNOWN DEFECT AND HAS NOT BEEN ADDRESSED BY NISSAN AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562215January 30, 2014
ELECTRICAL SYSTEM, STEERING
YESTERDAY I WENT INTO A STORE, CAME OUT TO FIND OUT MY ELECTRONIC STEERING LOCK WENT UP WITHOUT WARNING. ITS A WIDESPREAD ISSUE AND IS HAPPENING TO 1000S OF PEOPLE. I BEEN TOLD NISSAN IS FULLY AWARE OF THE ISSUE, BUT IS ONLY GOING TO TAKE CARE OF THE 2009 MODELS. I DON'T UNDERSTAND HOW A MAJOR COMPANY SUCH AS NISSAN WOULD KNOW ABOUT THIS AND NOT TAKE CARE OF EVERYONE HAVING THIS ISSUE. IT'S NOT A DRIVER ERROR, IT'S A FACTORY ERROR AND NISSAN SHOULD TAKE FULL RESPONSIBILITY. THE DEALERSHIP I HAD IT TOWED TO SAYS IT'S 900 DOLLARS TO FIX AND THE PART IS ON BACK ORDER AND THEY AREN'T SURE WHEN IT WOULD EVEN COME IN. WHAT AM I SUPPOSED TO DO HERE? I DON'T HAVE 900 DOLLARS. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I COULD BE OUT OF MY VEHICLE FOR MONTH'S. I HAVE BEEN A MAXIMA LOVER SINCE I CAN REMEMBER. I'VE HAD 3 MAXIMAS. IT'S SAD TO SAY I WILL NEVER PURCHASE ANOTHER NISSAN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561968January 29, 2014
STEERING
THE VEHICLE WOULD NOT START OR MOVE DUE TO THE MALFUNCTIONED ELECTRONICS STEERING COLUMN LOCK CONTROL ASSEMBLY. CAR HAD TO BE TOWED TO THE DEALER. THE PART WAS ON BACK-ORDER DUE TO THE FACT THAT MANY NISSAN 2009 AND 2010 MODELS HAVING THIS SAME EXACT ISSUE. HAD TO WAIT FOR FIVE DAYS TO GET IT REPAIRED, AND NO LOANER CAR WAS PROVIDED. THE REPAIR COST WAS OVER $800. THE VEHICLE IS LESS THAN THREE YEARS OLD AND HAS ONLY 45000 MILES ON IT. THIS SEEMS TO BE A KNOWN ISSUE WITH MANY ALTIMAS, MAXIMAS, AND 370ZS... NISSAN IS AWARE OF THE ISSUE BUT EXTENDED WARRANTY ON ELECTRONIC STEERING COLUMN LOCK (ESCL) ONLY FOR 2009 ALTIMAS AND MAXIMAS. THIS IS DEFINITELY A DESIGN FLOW ON THE PART OF NISSAN AND AS SUCH SHOULD BE COVERED BY EXTENDED WARRANTY OR RECALL FOR 2010 MODELS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559820January 14, 2014
STEERING
STEERING WHEEL IS LOCKED AND NEEDS TO BE REPLACED. AS PER THREADS ON INTERNET THIS IS AN ONGOING ISSUE. SOME NISSANS HAVE BEEN CALLED FOR A RECALL BUT NOT THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559112January 8, 2014
STEERING
THE VEHICLE WOULD NOT START OR MOVE DUE TO STEERING LOCK ASSEMBLY. NEEDED TO BE TOWED TO DEALER TO BE FIXED. THIS SHOULD NOT HAPPEN TO A THREE YEAR OLD VEHICLE WITH 63000 MILES ON IT THIS ASSEMBLY SHOULD LAST THE LIFE TIME OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558182January 2, 2014
STEERING
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE STEERING LOCK HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 48,734. UPDATED 02/11/2014 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557045December 23, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATORS. THE ENGINE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE FAILURE OCCURRED TWICE. THE FAILURE WAS NOT DIAGNOSED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556759December 20, 2013
ELECTRICAL SYSTEM, STEERING
TODAY WHEN I INTO MY CAR AND THE CAR WOULDN'T START. I NOTICED THE YELLOW "KEY" INDICATOR IS ON, AND THE INTELLIGENT KEY WILL ONLY LOCK AND UNLOCK THE DOORS. I TRIED TO START THE CAR BY PLACING THE INTELLIGENT KEY IN THE MANUAL START PORT, BUT THE PUSH BUTTON IGNITION STAYS ("READS") IN THE LOCKED POSITION, AND THE LCD SHOWS AN IMAGE THAT APPEARS TO BE TELLING ME TO PULL THE KEY OUT OF THE PORT.THE STEERING WHEEL ITSELF IS NOT LOCKED, HOWEVER. I CAN ACTUALLY MOVE IT BACK AND FORTH, BUT THE BRAKE PEDAL WILL NOT PRESS VERY FAR DOWN. AFTER GOGGELING SEVERAL THREADS CAME UP ABOUT OTHER PEOPLE WHO HAVE A 09-10 MAXIMA HAVE THE SAME ISSUES BUT NISSAN IS DOING NOTHING ABOUT IT. SAID TO SAY IT SOUNDS LIKE THEY KNOW THIS WAS GOING TO HAPPEN BUT THEY DON'T CARE ABOUT THE LIFE OF THEIR CONSUMERS. IM A SINGLE MOTHER OF 2 AND IM SO HURT ABOUT THE LACK OF QUALITY NISSAN IS MAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556443December 17, 2013
STEERING, ELECTRICAL SYSTEM
STEERING LOCK FAILED CAUSING ME TO BE STRANDED. CAR WOULD NOT START, BUT LIGHTS AND DOOR LOCKS WORKED FINE. HAD TO HAVE THE CAR TOWED TO DEALER AND REPAIRED. THIS IS A KNOWN ISSUE WITH NISSAN. THEY REFUND 2009 MAXIMA OWNERS BUT REFUSE TO REFUND THE 2010 EVEN THOUGH IT'S THE SAME PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555921December 13, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE KEY WARNING SYMBOL WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555498December 10, 2013
STEERING
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE KEY WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THE FAILURE RECURRED ON THREE OCCASIONS. ON THE THIRD OCCASION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 50,600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555126December 6, 2013
STEERING, ELECTRICAL SYSTEM
PURCHASED VEHICLE NOVEMBER 2012 EVERYTHING WORK FINE PARKED CAR WENT TO BED WOKE UP NEXT DAY CAR WOULD NOT START, INTELLIGENT KEY OPEN AND LOCK DOORS, HORN HONKS GOOD, KEY SYMBOL ON DASH SHOWING STEADY, PUSH BUTTON START SYMBOL STATES LOCK, BOUGHT NEW CAR BATTERY, NEW INTELLIGENT KEY BATTERY STILL WONT START. CALLED DEALER, SERVICE TECH STATES KNOWN PROBLEM AS STEELING MECHANISM LOCKED. HAD TO PAY TO TOW VEHICLE TO DEALER. END OF STORY COST 857.00 TO FIX PLUS 200.00 FOR THE TOW AND NISSAN WONT ASSIST IN ANY KIND OF WAY. DEALER TECH SAYS I HAVE 1 YEAR WARRANTY ON WORK BUT THIS CAN HAPPEN AGAIN AT ANY TIME. I FIND THIS TO MAKE THE VEHICLE UNRELIABLE IN ALL KINDS OF WAYS EVEN LIFE THREATENING. AFTER DOING SOME RESEARCH THIS IS A VERY HIGHLY COMMON ISSUE WHICH NISSAN IS WELL AWARE OF. MY FAMILY AND I OWN MANY NISSAN VEHICLES AND AFTER THIS WE AS FAMILY WILL NO LONGER PURCHASE NISSAN VEHICLES. I DON'T UNDERSTAND HOW THERE ISN'T A RECALL OR EXTENDED WARRANTY ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554918December 5, 2013
STEERING, ELECTRICAL SYSTEM
I BOUGHT A 2010 NISSAN MAXIMA 2 MONTHS AGO. I DROVE IT TO WORK THIS PARTICULAR DAY AND EVERYTHING SEEMED FINE BUT WHEN I TRIED TO LEAVE TO GO OUT FOR LUNCH, MY CAR WOULDN'T START. I THOUGHT MAYBE IT WAS THE BATTERY, BUT ALL LIGHTS WORKED PERFECTLY AND HORN WAS STILL BLOWING. CALLED THREE NISSAN DEALERSHIPS IN MY AREA TO GET ADVICE ON WHAT THE PROBLEM MAY BE, THEY ALL SUGGESTED THAT I MAY NEED A NEW BATTERY IN THE FOB. THE FOB WAS STILL WORKING TO UNLOCK AND LOCK THE CAR SO OBVIOUSLY THIS WASN'T THE PROBLEM. STILL I TRIED FOR HOURS TO GET THE CAR STARTED AND WAS NOT ABLE TO. AFTER BEING STRANDED FOR HOURS, I HAD LEAVE MY CAR. THE NEXT DAY, I HAD TO GET IT TOWED TO THE DEALERSHIP, WHERE THEY TOLD ME THIS WAS A COMMON PROBLEM (YET THEY DIDN'T SUGGEST IT WHEN I CALLED). THE ELECTRICAL STEERING CONTROL UNIT HAD GONE OUT OR MALFUNCTIONED. THEY HAD THE REPLACEMENT PART IN STOCK AND HAD MY CAR REPAIRED THE SAME DAY, WHICH COST ME $815.52. AFTER RESEARCHING THE PROBLEM I FOUND THAT THIS WAS A COMMON PROBLEM AND AN EXTENDED WARRANTY WAS ACTUALLY ISSUED FOR THE 2009 ALTIMA'S FOR THE SAME EXACT PROBLEM. I CALLED NISSAN AND THEY WERE HAPPY TO OPEN A CASE FOR ME AND FORWARD IT TO THE CORPORATE OFFICE TO SEE IF I COULD GET REIMBURSED SINCE THIS IS A COMMON AND KNOWN PROBLEM. A REPRESENTATIVE FROM NISSAN CALLED ME BACK THE FOLLOWING DAY AND INFORMED ME THAT THEY ARE NOT ISSUING A EXTENDED WARRANTY OR ISSUING REFUNDS FOR THE PROBLEM. IF THIS IS A KNOWN PROBLEM WHY HASN'T IT BEEN RECALLED AND WHY WON'T NISSAN TAKE RESPONSIBILITY FOR THE PROBLEM? I THINK THAT THIS SHOULD BE INVESTIGATED BECAUSE THERE WAS NO WARNING IN MY CASE AND MANY OTHER COMPLAINTS I HAVE READ. WHAT IF THE SAME THING HAPPENS TO THE "NEW" PART? I'LL BE STRANDED AGAIN, NEED TOWING AGAIN, AND HAVE TO PAY FOR A KNOWN, UNCORRECTED PROBLEM AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554760December 4, 2013
STEERING, ENGINE, ELECTRICAL SYSTEM
I PARKED MY CAR AND WENT INSIDE MY INLAWS WITH MY 2 YEAR OLD AND 3 WEEK OLD. WHEN I WENT TO LEAVE MY I-KEY WARNING LIGHT WAS ON. THE KEY OPENED THE DOORS BUT THE BRAKE WAS LOCKED AND THE VEHICLE WOULDN'T TURN ON. AFTER LOOKING ONLINE AND CHECKING THE BATTERIES IN THE KEY FOBS I DISCOVERED THIS WAS A PROBLEM WITH THE ESCL (ELECTRONIC STEERING CONTROL LOCK). THIS IS A KNOWN ISSUE FOR NISSANS PRODUCED IN 2009. NISSAN ACTUALLY EXTENDED THE 2009 MODELS WARRANTY FOR THIS PART. MY VEHICLE WAS PRODUCED IN 2009 BUT IS A 2010 MODEL AND NOT COVERED BY THE EXTENDED WARRANTY. THE REPAIR FOR THIS IS ABOUT $800 AND SHOULD BE COVERED UNDER WARRANTY. NISSAN IS IGNORING THIS ISSUE IN 2010 MODELS WHICH IS UNACCEPTABLE. HAD I BEEN ANYWHERE ELSE THIS ISSUE COULD HAVE BEEN MUCH WORSE WITH ME AND MY TWO KIDS STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554784December 4, 2013
ELECTRICAL SYSTEM, STEERING
WENT TO START MY 2010 NISSAN MAXIMA THIS MORNING FOR WORK AND IT WOULD NOT START. THE YELLOW KEY LIGHT INDICATOR WAS LIT ON THE DASH, BRAKE WAS HARD TO PRESS. THE CAR WOULD NOT CHANGE FROM "LOCK" MODE TO "ACC" OR "ON" POSITION. THE CAR WOULD NOT START, DOORS WOULD UNLOCK WITH THE FOB BUT THE CAR WOULD DO NOTHING ELSE. READING THE MANUAL, I WAS ABLE TO TELL WHAT THE INDICATOR LIGHT MEANT. WHILE WAITING FOR THE TOW TRUCK TO ARRIVE I SEARCHED THE RESULT AND WAS SHOCKED TO SEE ALL THE COMPLAINTS ON THE SAME MALFUNCTION AND HOW THIS HAS NOT BEEN LABELED AS A RECALL DUE TO THE HIGH VOLUME OF COMPLAINTS. BASICALLY THE STEERING WHEEL CONTROL LOCK WILL NOT DISENGAGE LEAVING YOU STRANDED. THERE HAS BEEN A RECALL ON THE 2009 ALTIMA AND MAXIMA BUT NOT THE 2010 WHICH USES THE SAME PART. FROM WHAT I HAVE READ THE REPAIR COST RUN AROUND $800-$1000. WAITING NOW FOR THE NISSAN DEALERSHIP TO CALL ME BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554659December 3, 2013
STEERING, ELECTRICAL SYSTEM
STOPPED AT GROCERY STORE, WENT IN FOR AROUND 5 MINUTES, CAME BACK OUT AND CAR WOULDN'T START. THE KEY FOB WOULD LOCK AND UNLOCK DOORS, HEAD LIGHTS WOULD COME ON BUT WHEN PRESSING START BUTTON, NOTHING. PAID $50 TO HAVE IT TOWED TO NEAREST NISSAN DEALERSHIP AND IT SAT UNTIL MONDAY. AFTER THE DEALERSHIP LOOKED AT IT, THEY HAVE NOTIFIED ME THAT IT IS THE ELECTRONIC STEERING CONTROL LOCK MODULE. LABOR AND PART WOULD BE $653.58. THIS IS EXTREMELY COMMON IN THE ALTIMAS AND NISSAN EVEN EXTENDED THE WARRANTY ON THIS PART ONLY AND ARE CURRENTLY COVERING COSTS FOR THIS PART TO BE REPLACED IN ALTIMAS. IT'S A SHAME TO PAY THIS MUCH FOR A VEHICLE AND CAN'T EVEN GET IT TO RUN DUE TO NISSAN'S FAULTY PARTS. AND WHY WOULD NISSAN COVER THE PART ON AN ALTIMA BUT NOT ON A MAXIMA EVEN THOUGH IT IS THE SAME EXACT PART? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554562December 2, 2013
STEERING
CAR WOULD NOT START,BAD ELECTRONIC STEERING CONTROL LOCK. RECALL ON THE ALTIMAS AND Z CARS BUT NOT MAXIMAS WITH SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553968November 27, 2013
STEERING
ELECTRONIC STEERING COLUMN LOCK FAILURE OF MY 2010 NISSAN MAXIMA. THE CAR WOULD NOT START AND I WAS UNABLE TO DRIVE IT. THIS IS A KNOWN PROBLEM FOR THE 2009 MAXIMA AND ALTIMA AND IS NOW HAPPENING IN THE 2010 MAXIMA, HOWEVER NISSAN REFUSES TO EXTEND THE WARRANTY TO THE FAULTY 2010 MODELS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553149November 21, 2013
ENGINE, ELECTRICAL SYSTEM
I WAS ON MY WAY TO WORK WHEN I STOPPED AT THE BANK TO MAKE A TRANSACTION, WHEN I RETURNED TO MY CAR IT WOULD NOT START. MIND YOU IT WAS COLD AND DARK. I SPENT 3 HOURS FREEZING ME BUTT OFF TRYING TO FIGURE OUT WHAT I DID WRONG NOT REALIZING IT WAS NISSAN THAT IS ACTUALLY AT FAULT. SO BASICALLY I'M OUT OF A DAYS PAY AT WORK, HAVE TO PAY FOR A TOW TRUCK TO TAKE MY CAR BACK TO MY HOME BECAUSE IT DEALER I CLOSED, THEN PAY FOR ANOTHER TOW TRUCK IN THE MORNING TO TAKE MY CAR TO THE DEALER THEN PAY TO FIX A PROBLEM THAT SHOULD HAVE BEEN RECALLED THE SAME TIME THEY RECALLED THE GT-R FOR THE SAME PARTS AND SAME ISSUES. AS A LOYAL CUSTOMER I AM VERY DISGUSTED, IRRITATED, AND TIRED OF THESE AVOIDABLE INCONVENIENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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