Nissan Maxima Complaints (2009)

339 consumer complaints on file.

#10715432May 8, 2015
SUSPENSION
WE PURCHASED A 2009 NISSAN MAXIMA AFTER DRIVING THE CAR HOME WE NOTICED A POPPING SOUND THAT WAS COMING FROM THE FRONT OF THE CAR. WE HAD IT CHECKED BY A MECHANIC AND WAS TOLD IT WAS THE FRONT END. HE REPLACED THE STRUTS, AND A COUPLE OF THE OTHER PARTS. WHEN WE PICK THE CAR UP IT WAS MAKING MORE NOISE THE WHEN WE BROUGHT IT IN. THE MECHANIC TOOK A LOOK UNDERNEATH THE CAR NEAR THE WHEEL. HE HAD TO TAKE ONE OF THE PARTS OFF BECAUSE IT HAD MALFUNCTION. HE STATED IT WAS A FAULTY MALFUNCTION PART. HE REPLACED IT AND THE ONE SIDE STOP POPPING. WHILE THE PASSENGER FRONT WHEEL STILL MAKES A POPPING NOISE. I HAVE OWED A TOYOTA, HONDA AND I HAVE NEVER HAD SUCH AN ON GOING PROBLEM. AFTER READING THE ISSUES THAT EVERYONE IS HAVING WITH THE FRONT END. I THINK I HAVE MADE A MISTAKE BUYING A NISSAN. I HAVE ALSO REPLACED TO RIMS BECAUSE OF CRACKING AND WARPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706407April 18, 2015
AIR BAGS
LAST WEEK, THE AIR BAG LIGHT ON MY 2009 NISSAN MAXIMA STARTED FLASHING. I TOOK MY CAR TO THE DON DAVIS NISSAN DEALERSHIP AND THEY RAN THE DIAGNOSTIC TOOL TO FIND THE FAILURE. THEY TOLD ME THE OCCUPANT SENSOR IN THE PASSENGER SEAT HAD FAILED, AND THEY QUOTED $1476.30 FOR THE REPAIR. I CONTACTED NISSAN CONSUMER AFFAIRS TO SEE IF THE FAILURE WAS COVERED BY MY WARRANTY OR IF THERE WAS A RECALL FOR THE PART, BUT WAS TOLD NO. NISSAN RECORDED MY COMPLAINT AND OPENED A CASE # FOR ANY FUTURE RECALL CAMPAIGNS. NISSAN CONSUMER AFFAIRS CALLED ME, AND TOLD ON 04/14/2015 THEY WOULD OFFER NO ASSISTANCE. I DO NOT UNDERSTAND WHY NISSAN WARRANTY DOES NOT COVER A FAILURE TO A MAJOR SAFETY COMPONENT IN THEIR CAR. THEIR WARRANTY DOES COVER THE SEAT BELTS, BUT NOT THE AIR BAG SYSTEM?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706410April 18, 2015
STEERING, ELECTRICAL SYSTEM
CAME OUT TO MY CAR; CAR WOULDN'T START. PUSH START/STOP BUTTON IN "LOCK" MODE; KEY LIGHT INDICATOR FLASHED; ANTI-THEFT LIGHT IN "STEADY" MODE. CALLED NISS. ROADSIDE ASST. TO BE TOLD THAT IT WOULD BE $82 FOR TOWING TO THE NEAREST DEALERSHIP AFTER ONLY WANTING HELP WITH BATTERY TESTING. I PUT THE TOWING ON HOLD. CALLED THE NEAREST NISS. DEALERSHIP DIRECTLY. WAS TOLD THAT IT MAY BE THE KEY FOB BATTERIES. MY DAUGHTER AND I WALKED HOME FOR CLOSE ASST. TO DRIVE TO NISS. FOR NEW KEY FOB BATTERIES. RETURNED BACK TO MY CAR TO TEST THE KEY FOB WITH NO LUCK. DOORS LCKED/UNLCKED, WINDOWS LET DOWN; DIDN'T LET BACK UP; IT WAS RAINING! USED MY OWN JUMPER CABLES FOR BATTERY TESTING. NOT THE BATTERY! LIGHTS WORKED. MY BATTERY WAS BRAND NEW AND RECENTLY PURCHASED. CONTACTED MY INS. FOR OVERNIGHT TOW TO NISSAN. RESEARCHED ON THE ISSUE AND CAME TO THE STEERING COLUMN UNIT FAILING OFTEN. NISSAN EXT. WARRANTY IS 6 YRS/UNL. MILEAGE; WAS RELIEVED. NISSAN WORKED ON MY CAR FROM 7:21A TO 3:40P. TOLD ME THE STEERING COLUMN UNIT WAS OUT OF WARRANTY LAST YR. ONLY HAD THE CAR FOR 5YRS! TOOK NISSAN 5HRS FOR A DIAGNOSTICS ON MY CAR SAYING MY BATTERY WAS DEAD; NEED TO SWAP IT OUT WITH THEIRS TO RUN THE TEST. MY BATTERY WAS BRAND NEW! 1HR. LATER, DIAGNOSED AS FAULTY STEERING COLUMN MODULE. CONTACTED NISS. CONSUMER AFFAIRS AND ESCALATED TO REGIONAL. NISS. GAVE ME A PRICE OF $1071 TO FIX. TOLD NISSAN I WOULD TRY TO FIX THE MODULE MYSELF AND HAVE IT TOWED TO WHERE I ORIGINALLY BOUGHT MY BATTERY DUE TO EXISTING WARRANTY. HOWEVER, TOWING WAS TOO EXPENSIVE AND FIXING IT MYSELF WOULD PRB NOT WORK. SPOKE WITH SERVICE MGR. WHO SAID THEY COULD CHARGE ME FOR SWAPPING OUT BATTERIES BUT WILL ONLY CHARGE ME $1027.98. TOTAL RIPOFF AND NISSAN LIED ABOUT MY BATTERY RESULTS. TOOK IT TO MY ORIG. SHOP; RAN THE BATTERY; WAS IN GOOD CONDITION AND FULLY CHARGED! WANT A FULL REFUND; SHOULD BE A RECALL!!!! LOST A CUSTOMER!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703465April 3, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
CAR DOES NOT START. DIFFICULT TIME GETTING INTO THE CAR WHILE USING MY KEY FOB. WHEN I PUSH THE IGNITION BUTTON THERE IS NO NOSE AND NO LIGHTS. TRIED JUMPING THE CAR FOR 15 MINUTES WITH NO SUCCESS. I WAS TOLD BY THE NISSAN DEALERSHIP MECHANIC THAT IT IS THE STEERING LOCK SYSTEM. THIS IS GOING TO COST ME FOR TOWING AND LABOR AND PARTS. MONEY I DO NOT HAVE. READING UP ON THIS PROBLEM TELLS ME THAT THERE SHOULD HAVE BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703168April 1, 2015
AIR BAGS
EARLIER THIS YEAR, THE AIR BAG LIGHT ON MY 2009 NISSAN MAXIMA STARTED FLASHING. I TOOK MY CAR INTO MY MECHANIC AND HE RAN THE DIAGNOSTIC TOOL TO FIND THE FAILURE. HE TOLD ME THE OCCUPANT SENSOR IN THE PASSENGER SEAT HAD FAILED, DISABLING THE ENTIRE AIR BAG SYSTEM. HE QUOTED ME $1,243.00 FOR THE REPAIR ($895 ? PARTS, $348 ? LABOR). I CONTACTED NISSAN CONSUMER AFFAIRS TO SEE IF THE FAILURE WAS COVERED BY MY WARRANTY OR IF THERE WAS A RECALL FOR THE PART, BUT WAS TOLD NO. NISSAN RECORDED MY COMPLAINT AND OPENED A CASE # FOR ANY FUTURE RECALL CAMPAIGNS. NISSAN THEN INSTRUCTED ME TO TAKE MY CAR INTO MY LOCAL NISSAN DEALER, SO THEY COULD RUN THE DIAGNOSTIC TOOL AND PROVIDE AN OFFICIAL FAILURE REPORT. AFTER I RECEIVED THE REPORT, I WAS TOLD TO CONTACT NISSAN CONSUMER AFFAIRS TO SEE IF THEY COULD ASSIST IN PAYING FOR THE REPAIR. ON 12/15, I DROPPED MY CAR OFF AT EXECUTIVE JEEP/NISSAN IN NORTH HAVEN. THEY RAN THE DIAGNOSTIC AND SENT ME A COPY OF THE REPORT. I CALLED NISSAN CONSUMER AFFAIRS AGAIN, AND TOLD THEM EXECUTIVE HAD THE REPORT INFORMATION THEY REQUIRED. NISSAN CONSUMER AFFAIRS CONTACTED EXECUTIVE, REVIEWED MY CASE, AND INFORMED ME ON 12/19 THEY WOULD OFFER NO ASSISTANCE. EXECUTIVE JEEP/NISSAN QUOTED $1476.30 FOR THE REPAIR. MY CAR HAD 74K MILES ON IT AT THE TIME THIS FAILURE OCCURRED. THE PASSENGER SEAT IS OCCUPIED A FEW TIMES A MONTH AT BEST. SINCE THIS IS AN INTERNAL PART, IT IS NOT EXPOSED TO THE ELEMENTS, NOR IS IT SUBJECT TO MAJOR WEAR AND TEAR. THE FAILURE HAS DISABLED THE ENTIRE AIR BAG SYSTEM IN MY CAR, WHICH IS QUITE ALARMING. I DO NOT UNDERSTAND WHY NISSAN WOULD ENGINEER THEIR CAR?S AIR BAG SYSTEM TO COMPLETELY SHUT DOWN WHEN ONE COMPONENT FAILS. ALSO, I DO NOT UNDERSTAND WHY NISSAN'S WARRANTY DOES NOT COVER A FAILURE TO A MAJOR SAFETY COMPONENT IN THEIR CAR. THEIR WARRANTY DOES COVER THE SEAT BELTS, BUT NOT THE AIR BAG SYSTEM?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701067March 23, 2015
AIR BAGS
THE AIR BAG LIGHT COMES ON WHILE A 160LB ADULT IS SITTING IN PASSENGER SEAT. THIS LIGHT INDICATES THAT THE AIR BAG WILL NOT OUT IN AN ACCIDENT. I TOOK MY CAR TO THE NISSAN DEALER WHEN THIS HAPPENED AND THEY SAID THE LIGHT DIDN'T COME ON WITH THEM. WHEN I GOT BACK HOME IT CAME ON AFTER ABOUT FOUR DAYS AND I HAVE IT ON VIDEO WHILE I'M SITTING IN PASSENGER SEAT AND THE LIGHT IS ON. IT STILL DOES THE SAME THING NOW. ALSO, THE CAR FELLS LIKE ITS SHAKING LIKE SLIDING AS IF YOU WERE HYDRO PLANNING WHILE DRIVING. THE LIGHT I THINK VDS COMES ON A GOES OFF FROM TIME TO TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692718March 7, 2015
STEERING
WENT TO STORE THIS MORNING TO GET COFFEE, GOT BACK IN CAR AND IT WOULD NOT START. INDICATORS SUGGEST NO KEY AND ONE SUGGEST KEY IN CAR. COST ME $75 TO HAVE IT TOWED AND JUST FOUND OUT IT WILL COST $1,000 FOR REPAIRS. VERY UPSET AND WOULD LIKE NISSAN TO MAKE THIS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689538February 20, 2015
SUSPENSION
CLICKING NOISE IN FRONT SUSPENSION AT INITIAL BACK UP OR FORWARD MOVING AFTER CAR HAS SETTLED FOR OVER SEVERAL HOURS. IT ONLY CLICKS ONE TIME. FRONT END SHAKES AT SPEEDS OVER 60 MILES AND HOUR ON SMOOTH HIGHWAY SURFACES. NISSAN STATES IF THE ISSUE CAN NOT BE DUPLICATED WHEN THEY TEST IT THEN IT CAN NOT BE ADDRESSED. PENSKE NISSAN TURNERSVILLE NJ. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684269February 19, 2015
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683142February 13, 2015
STEERING:COLUMN
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHEN TRYING TO START THE VEHICLE, THE "NO KEY" WARNING LIGHT ILLUMINATED. AS A RESULT, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683160February 13, 2015
STEERING
NTB09-094 STEERING COLUMN COMFORT ADJUSTMENT THE STEERING COLUMN POWER ADJUSTMENT (TILT OR TELESCOPE) DOES NOT WORK OR MAKES ABNORMAL NOISE WHEN OPERATING THE SWITCH. ALTHOUGH IT IS KNOWN PROBLEM AND DEFECT IT IS NOT COVERED BY ANY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683370February 13, 2015
STEERING, ELECTRICAL SYSTEM
I GET IN MY CAR BY OPENING THE DOORS WITH MY INTELLIGENT KEY (IN OTHER WORDS, THE BATTERY ISN'T DEAD). ONCE INSIDE THE CAR, THE KEY LIGHT BLINKS ON EVEN THOUGH I HAD THE KEY IN MY HAND. I CAN'T START THE CAR OR EVEN PRESS THE BRAKE IN, THE CAR WON'T GO INTO ACC MODE BECAUSE IT DOESN'T DETECT THE KEY (AGAIN, I'M ABLE TO LOCK, UNLOCK DOORS, OPEN HOOD AND EVEN SOUND OFF THE ALARM THROUGH THE SAME INTELLIGENT KEY..?) .I PUT THE FOB INTO THE SLOT AND IT FLASHES TO EJECT IT...NOW MY CAR WILL NOT START AND MY WINDOWS ARE STUCK DOWN...I WENT TO GET MY OTHER KEY FOB AND STILL DOESN'T READ THE KEY...NOW MY CAR IS STUCK AND I CAN NOT DRIVE IT...SOOOO WHAT I HAVE TRIED TO DO WAS BEATING ON THE STEERING COLUMN, MAKING IT TILT AND ALL OVER N OVER AND NOTHING... UNPLUGGING THE BATTERY FOR OVER 30 MINUTES IN HOPES OF 'RESTARTING' THE ALARM SYSTEM PUTTING IN THE INTELLIGENT KEY INTO THE SLOT WHERE THE KEY GOES (OFF THE LEFT SIDE OF THE STEERING WHEEL) ..STILL KEY LIGHT BLINKS INDICATING I NEED A KEY....NOW LOOKING THIS UP THERE ARE ALOT OTHERS WITH THIS PROBLEM WITH A 09-10 NISSAN MAXIMA AND THE GTR HAS SAME ISSUE AND A RECALL WAS DONE ON THAT...SO CAN WE PLEASE GET A RECALL ON THE 09 NISSAN MAXIMA SO THIS CAN BE SOLVED FOR MYSELF AND OTHERS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682720February 11, 2015
SERVICE BRAKES
LEAKING BRAKE MASTER CYLINDER, ONLY INDICATION WAS ILLUMINATED WARNING LIGHTS ON DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682673February 10, 2015
ELECTRICAL SYSTEM
I WAS AT THE GAS STATION GETTING GAS. WHEN I WENT TO TRY AND START IT UP THE CAR IGNITION REMAINS IN THE LOCK POSITION. THE CAR WILL NOT DO ANYTHING. IN THE FAR LEFT CONSOLE THE KEY SYMBOL REMAINS LIT ON THE DASH BOARD. THE KEY REMAINS LIT ON THE DASHBOARD. I HAVE BEEN READING DIFFERENT FORUMS AND IT SAID THAT IT IS THE STEERING WHEEL LOCK. MY CAR WILL NOT START AT ALL AND I EVEN CHANGED MY BATTERY OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680855February 3, 2015
SUSPENSION
WEAK FRONT SPRINGS IN SUSPENSION! KNOWN DEFECT...NISSAN SHOULD ADDRESS THIS! THE NISSAN MAXIMA HAS PLENTY OF WEIGHT UP FRONT (TRANSMISSION AND ENGINE). MY 2009 MAXIMA S HAD THE LARGE FRONT COIL SPRING OF THE SUSPENSION SNAP IN HALF WITHOUT WARNING WHILE TURNING A CORNER. I WAS TURNING AND BRAKING LIGHTLY WHEN IT SNAPPED IN TWO. SCARY!! THE NISSAN DEALERSHIP WHERE I HAD THE MAXIMA SERVICED ADMITTED THAT THIS IS A COMMON PROBLEM..."WE REPLACE A FRONT SPRING ON A '09-10' MAXIMA AT LEAST EVERY MONTH, OFTEN FOR A SURPRISED CUSTOMER." ESTIMATED COST TO REPLACE JUST THE FRONT SPRINGS (THEY RECOMMEND YOU DO AS A PAIR OR YOU WILL BE BACK FIXING THE OTHER SPRING REAL SOON) WAS $1,000.00, AND THIS PRICE DOES NOT INCLUDE THE STRUTS BEING REPLACED, --ONLY THE SPRING, STRUT BEARING, AND FRONT SPRING SEAT THAT CONTACT THE SPRING DIRECTLY ARE REPLACED FOR YOUR $1000 OUT-OF-POCKET. TO THE BEST OF MY KNOWLEDGE NISSAN HAS NOT ADMITTED THERE IS A COMMON PROBLEM WITH THE ORIGINAL FRONT SPRINGS...NO RECALL, NO TECHNICAL SERVICE BULLETIN, NO DISCOUNTED REPAIR COSTS, NOTHING. HOWEVER, PLEASE NOTE THAT THE NEW REPLACEMENT SPRING FROM NISSAN HAS BEEN REDESIGNED WITH A SUBSTANTIALLY THICKER GAUGE OF SPRING AND COMES WITH A NEW SUPERSEDED PART NUMBER TO REPLACE THE ORIGINAL SPRING PART NUMBER. I HAVE OWNED 5 NISSAN VEHICLES OVER THE PAST 3 DECADES AND THEY HAVE BEEN GOOD CARS OVERALL. I HAVE LOGGED OVER 500,000 MILES ON NISSANS IN TOTAL. IT SHOULD BE NOTED THAT EACH AND EVERY ONE OF THE SPRINGS (ON THE NON-MAXIMA NISSANS) I'VE OWNED HAS LASTED THE ENTIRE LIFE OF EACH VEHICLE. FOR A SPRING TO SNAP IN HALF WITHOUT WARNING AT 60,000 MILES IS UNACCEPTABLE AND DANGEROUS. NISSAN SHOULD BE COMPELLED TO ADDRESS THIS FRONT SPRING ISSUE FOR ALL MAXIMA OWNERS. TO ME THIS IS A BLACK EYE ON THE FACE OF AN OTHERWISE EXCELLENT AUTO MAKER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678953January 26, 2015
ENGINE
TL*THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PART STORE, WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT, DTC, ABS SENSOR, AND ENGINE SPEED SHIFT CIRCUIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676677January 20, 2015
ELECTRICAL SYSTEM, STEERING
2009 NISSAN MAXIMA, PURCHASED NEW--KEY FOB LIGHT INDICATOR ILLUMINATED ON DASHBOARD, CAR WON'T START, BRAKE LIGHTS WORK, KEY FOB UNLOCKS DOORS AND TRUNK. WARRANTY EXPIRED ABOUT 1K MILES AGO. I WAS TOLD THAT THE STEERING LOCK PART, WHICH MAY REPAIR/SOLVE THE MATTER IS ABOUT $1200. I AM REPULSED AND UTTERLY DISGUSTED. PRIOR TO THIS MATTER, THE TILT FEATURE [FOR STEERING WHEEL) ON THE CAR CEASED TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672962January 16, 2015
UNKNOWN OR OTHER
I AM EXPERIENCING SHUDDERING/HESITATION AT TAKE OFF. NO WARNING LIGHTS SHOWING SO I CALLED WORLD CARE NISSAN IN SAN ANTONIO, TX AND WAS TOLD THIS IS NORMAL. THIS CONTINUES TO HAPPEN AND SEEMS MORE PRONOUNCED NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670006January 4, 2015
ELECTRICAL SYSTEM
THE CAR - A 2009 NISSAN MAXIMA IN EXCELLENT CONDITION - WOULD NOT START AT ALL - NO TURN-OVER, NO ELECTRICS, I.E. THE AUTOMATIC WINDOWS COULD NOT BE ROLLED UP (DURING ICE STORM), ONLY AN UNFAMILIAR "KEY" LIGHT LIT UP ON THE DASH BOARD. CAR COULD NOT BE TOWED: AAA SAID IT APPEARS TO BE "STEERING WHEEL LOCK FAILURE", APPROXIMATELY $700 - $1000 TO REPAIR... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668713December 29, 2014
STEERING
IN AUGUST OF 2014 I GOT IN MY CAR, 2009 NISSAN MAXIMA, STARTED IT. MEMORY IS SET FOR MY DRIVERS SEAT. SEAT SET AS NORMAL. STEERING/TILT DID NOT MOVE AS IT IS SET TO MY POSITION. DID NOT MOVE IN, OUT, UP NOR DOWN TRIED TO SET IT, DID NOT WORK MANUALLY EITHER. TOOK MY CAR TO DEALER, THEY SAID THE MOTOR HAS GONE OUT IN STEER/TILT AND IT WILL COST CLOSE TO $500.00 TO GET FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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