Nissan Leaf Complaints

1,117 consumer complaints on file.

#11442276December 1, 2021
SERVICE BRAKES
Brake Failure - ABS noise, there is zero brake action. Pedal goes all the way to the floor and nothing happens. Car makes an ABS noise but there is zero brake action. I reported this to Nissan dealer twice at first, they couldn't find a problem now their saying it maybe the ABS Control Unit. They want to replace the ABS Control Unit at $2,200 but does not guarantee that's the problems. The Nissan dealer states that the car is not safe to drive. even if I pay them $2,200 to replace the ABS control unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439757November 8, 2021
SERVICE BRAKES
I was at Ralphs parking lot ready to leave last Friday (11/5/2021), as I turned on the car, BRAKE'S light got lit up and when I pressed my foot on Brakes and put it on R (Reverse), I realized the Brakes were not working and the car was going backwards beyond my control. I immediately pressed the button and turned the car off. I left the car at Ralphs parking lot and towed the car to Glendale Nissan (California) next morning. They checked and said the Brakes are running on a very low battery and it needs to be fixed. My car has a very very low mileage and this must be a manufacturing defect. Since there was no recall on my vehicle for this issue, they are charging me $450.0 to replace the battery, plus more for other adjustments, for the total cost of $1,200, As I searched the internet, it seemed that there were recalls for this exact issue for 2015 Nissan Leaf ( I have the same). How come my vehicle never received any recall notice for the same issue. I was lucky that this happened in a parking lot. If this had happened while I was driving or picking up my grandchildren, it would end with a devastating results. Please contact Glendale Nissan and let them know not to charge the customer for a manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437896October 23, 2021
AIR BAGS, SEATS
The air bag sensor unit failed. The car only has 5271 miles on it and it was stored in a warm garage since 2011. This failure isn't due to use so it must be a manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437663October 21, 2021
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2015 Nissan Leaf. The contact stated while driving 10 MPH, the battery warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the residence and the battery was re-charged. The vehicle was restarted however, the failure recurred several times. The contact took the vehicle to a local dealer who inspected the vehicle but could not determine the cause for the failure. The contact then took the vehicle to Port City Nissan (120 Spaulding Turnpike, Portsmouth, NH 03801, (603) 431-6500) to be diagnosed. The contact was informed that the firmware update needed to be performed. The dealer performed the software update however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436355October 11, 2021
STEERING
Steering wheel paint chipping causes multiple lacerations on finger during turn
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11435282October 3, 2021
UNKNOWN OR OTHER
2019 Nissan Leaf. On multiple occasions during hard acceleration the throttle would stick wide open and not release. 06/15/21, 06/29/21, 07/23/21, 10/01,21. I would have to stomp on the brake pedal and make several attempts before I could get the throttle to release. I have reported the issue to the Nissan dealership and on 10/02/2021 they diagnosed it as a braking issue and said they found no problem or faults. The issue is intermittent and has been reported by other Nissan Leaf owners. Very dangerous issue that needs resolved!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434729September 28, 2021
UNKNOWN OR OTHER, BACK OVER PREVENTION: CAMERA SYSTEM
When putting my car in reverse my back up camera intermittently will not work. I have called the dealership that I purchased the vehicle (Rossen of Madison on the Beltline). I have taken the car multiple times, I have called multiple times. Nissan has yet to include my vehicle make and model into the recall. Even though it is a 2020 model. My car is at the dealership today as my camera stopped working last week and was still not working this morning. However the dealership is now telling me "it worked when it arrived and they have been unable to recreate the issue". This is frustrating and needs to have an official recall PLEASE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434735September 28, 2021
UNKNOWN OR OTHER, BACK OVER PREVENTION: CAMERA SYSTEM
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA - RECALL NO 20V412000 - For a week at a time on a monthly basis the back-up camera will disappear while in reverse. And therefore our vehicle no longer complies with Federal Motor Vehicle Safety Standard (FMVSS) number 111 "Rear Visibility". - Yes the vehicle is available for inspection upon request. - My safety and the safety of others continues to be put at risk due to the lack of an image in the back-up camera display which increases the risk of a crash. - We have taken the vehicle into the Nissan dealership 4 times and every time they state they cannot recreate the error even though the error is occurring as I am dropping the vehicle off at the dealership. - There has been no other warning lamps, messages or other symptoms of the problem prior to the failure. This has been a re-occurring problem since vehicle was purchased in December 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434534September 27, 2021
ELECTRICAL SYSTEM
The contact owns a 2011 Nissan Leaf. The contact stated that the Telematics Control Unit, which locates the nearest charging station, was inoperable and could not be upgraded. Additionally, the 12 Volt battery would not charge, and the doors would not unlock to open. The windows would not roll up, and the gear shifter would not shift out of park into neutral. The vehicle was towed to the dealer. However, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434145September 23, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: CAMERA SYSTEM
The Backup Camera only works intermittently and if it is not working it will not begin working again unless the car is completely turned off and restarted. The failure seems more likely to occur if the car is started and then quickly put into reverse. The failure seems less likely to occur, but still does periodically, if the car is started and then not put into motion until 10-20 sec after the dash start-up graphics have finished. When the camera is failing the display is solid magenta colored with static-lines scrolling through it. The safety issue is that the rear camera cannot be used. We have not yet shown this problem to anyone else. There were no warning lights or alarms indicating a failure. The failure occurrence was very infrequent when we bought the car (new) in 2019, but now is happening at least 50% of the time that we back out of our garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430817August 28, 2021
SERVICE BRAKES
As I am approaching a stop, and the car is under ~15mph, and I touch the brakes, the will grab strongly and slam the car to a stop; people in the car lurch forward, and the driver behind me is surprised by the sudden stop and has to slam on their brakes. I notice there are 2 campaigns for this issue, one just before my VIN, and one after my VIN, but it looks to be the same problem. It is dangerously strong and difficult to control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430524August 25, 2021
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
multiple times when I have been driving, the accelerator pedal has stayed in the depressed position when I remove my foot from the pedal after going up to about 35 MPH When I brake, the accelerator pedal stays in the depressed position and the vehicle resumes acceleration as soon as I remove my foot from the brake. Today the only way I was able to get it back to a normal position was to pull over and turn the car off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429682August 19, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2 incidents have occurred with this vehicle. The first earlier this year (2021) is that upon slowly accelerating to move closer to vehicle that moved up in a turn lane, the automatic emergency brake system engaged, abruptly stopped the vehicle and many lights lit up across the dashboard. The brakes then released and all lights on the dashboard disappeared. I was not close enough to the car ahead or at any rate of speed that should have caused this abrupt brake reaction. The 2nd incident and most dangerous happened on 8/13/21. I was slowly reversing out of a parking spot at a crowded location, when I saw a car behind my vehicle. I went to brake (not hard brake just regular), and the brakes did not work. I continued to slowly roll back towards the car behind me. I tried pressing the brakes repeatedly and it would not stop rolling backwards. I then pulled the emergency brake and the car came to a stop. No lights appeared on the dashboard. I turned the car off and powered it on again and slowly moved forward into the parking space and tried reversing again. The car was driving completely fine just after. I had a short trip home & didn't drive the rest of the evening. I didn't charge the car as there was still 85% left on the battery. The next morning, the car would not start and a message showing "Service EV System No Power" appeared on the dashboard with multiple lights lit. I called a tow truck to take it to the dealer and they found that the 12v battery was completely dead. Battery light not lit on dashboard prior to the complete outage. The dealer said it was the 12v battery that was likely the cause of these incidents and they replaced it. The brake issues could not be reproduced at the dealer after the new battery installed. Also note, that I just had the vehicle in for a multi-point inspection in June where nothing was found to be faulty. They did recommend a brake fluid exchange, so this was done as well as tire rotation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429793August 19, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicle suddenly loses power while driving, no warnings prior to power loss. 1st incident vehicle lost power and all check engine lights came on. Unable to shift gears or accelerate. Towed to Nissan. This has happened twice again in the past week. Complete power loss while driving, have to coast to a stop and get towed again! 3 times total. Huge safety issue to be without power in the middle of the road. Nissan tried to “reset” it but this has not worked. The 3rd time we picked it up from service it happened again less than a mile away. Screens say “When parked apply parking brake” while I’m driving. Other screen said “Power Supply Failure. To avoid accident injury or death DO NOT DRIVE”. This car is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428439August 9, 2021
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact stated that the battery gauge was reading incorrectly. The contact stated that while doing a 70-mile roundtrip with 173 miles battery life, the battery gauge indicated the battery level was at 70 miles remaining. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and informed the contact that they were unable to assist. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423475July 5, 2021
SERVICE BRAKES
I backed my car out of the parking space in front of a building, and drove on a 300+ ft long driveway. I stepped on the brake before entering the main road perpendicular to the driveway, but the car didn’t slow down. I almost hit the incoming car on the main road. As I maneuvered my car to avoid the other car, my foot was on the brake the whole time, but I couldn’t feel the brake at all. I panicked and forgot to use the emergency brake. I saw “Brake” on the display screen, with several other warning signs, including the yellow and red triangle exclamation marks. My car cruised for another 500 ft or so and finally stopped. I put the emergency stop flash light on. I called the police to report that my car was blocking half of the lane, before calling my insurance. Luckily it was not a very busy street. A police officer came after 30 minutes and he helped me move my car to the side of the road. He said the brake responded to him. After over an hour, the towing company came to tow my car to the nearest Nissan Dealer/Service Center (about 8 miles away). The guy from the towing company said he could feel the brake fine. It was less than 10 minutes before closing so l left my car at Nissan Service Center. This morning the Service Center called me and said they hadn’t found anything wrong during the initial diagnose yet. They called the Nissan North America to request them to send technicians to check my car. I have found on an online forum several threads discussing the same experience like me - no brake while driving a Nissan Leaf. The dates of those posts range from 2011 to 2014 to 2018. They also had the yellow and red triangle warning signs on, and some of them found their brakes work again after they waited a while and restarted the car. Although the cause hasn’t been identified yet, I wanted to report this incident because it is so dangerous. Imagine what happens if I would be on a highway (using the emergency break would also be dangerous).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421790June 22, 2021
ELECTRICAL SYSTEM
On June 20, 2021, the electric car front hood section area to charge the vehicle flew open while driving the vehicle on the highway. There was no indication that there was a problem with the charging hood at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418938May 28, 2021
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
My car suddenly accelerated out of my control and my car was totaled in a supermarket parking lot. Amazingly no serious injuries though two other cars were damaged by this event. No warnings and no time to act. I demanded that Nissan do an inspection. The email I got from them this morning said they found nothing wrong with the vehicle BUT that the accelerator was at 100% at the time of the accident. I was parked and getting out of my car when this occurred but Nissan did not think it suspicious that my car accelerated to 100% without any reason for me to accelerate and my foot not on the power pedal. Their letter to me claimed no responsibility for the malfunction. In fact. They are claiming no malfunction at all. I have requested in writing to get all the data they collected and although they had previously agreed to provide it to me. They are now backpedaling on that now that I’ve posed legitimate questions. This happened TWICE in a 15 month period and the last accident destroyed my car. Everyone was eager to blame me for the first accident that did thousands of dollars damage, which I know for a fact I was parked in my own driveway and not even driving. It was scary and stressful and still is. The only thing I can feel good about is that the car, my beautiful LEAF, is off the road forever and will not be dangerous any longer to me or anyone else.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11416400May 13, 2021
SERVICE BRAKES
CAR STARTED AS NORMAL IN THE MORNING. AS SOON AS I PLACED THE CAR IN REVERSE, THE CAR STARTED MOVING EVEN THOUGH I HAD MY FOOT ON THE BRAKE AND THE EMERGENCY BRAKE WAS ENGAGED. I PRESSED THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND THEN THE CAR CAME TO A HALT. THERE WAS LOT OF STRANGE, LOUD CLUNKING AND CHATTERING NOISES WHILE TRYING TO BRAKE. I THEN PUT THE CAR IN FORWARD GEAR AND AGAIN THE CAR STARTED MOVING FORWARD WITHOUT ANY PRESSURE ON THE ACCELERATOR AND I HAD TO PUSH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET CAR TO STOP. I TURNED OFF THE CAR AND PERFORMED A VISUAL INSPECTION UNDER THE CAR AND UNDER TO BONNET TO SEE IF ANYTHING IS LEAKING OR VISUALLY BROKEN - NOTHING FOUND. RESTARTED THE CAR AND THERE WAS A YELLOW "BRAKE SYSTEM WARNING LIGHT" BUT BRAKE FUNCTION WAS RESTORED AND NO MORE STRANGE SOUNDS. I CAME TO WORK AND TURNED OFF THE CAR. AFTER 30 MINS TURNED ON THE CAR AGAIN AND YELLOW "BRAKE SYSTEM WARNING LIGHT" HAD CLEARED AND CAR WAS AGAIN OPERATING AS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415617May 8, 2021
SERVICE BRAKES
WHILE I WAS DRIVING ON A CITY STREET AT ABOUT 40MPH, THE ABS LIGHT CAME ON AND THE BRAKES BECAME COMPLETELY UNRESPONSIVE. PUSHING ON THE BREAK PEDAL WOULD NOT SLOW THE CAR DOWN. AFTER BEING ABLE TO COME TO A STOP USING THE EMERGENCY BRAKE I NOTICES THAT THE BRAKE WOULD KEEP RUMBLE BUT STILL UNABLE TO KEEP THE CAR AT A STAND STILL. THIS IS THE SECOND THIS HAPPENS IN ABOUT 8 WEEKS. THIS TIME I AM REPORTING IT. THE CAR HAS 37,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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