Nissan Leaf Complaints

1,117 consumer complaints on file.

#11686525September 11, 2025
ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Leaf. The contact received notice of NHTSA Campaign Number: 24V700000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686719September 11, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I purchased by 2019 Nissan leaf brand new from a Nissan dealership. My electric vehicle is our only vehicle and has been effectively disabled for out of town driving by a safety recall for the traction battery for nearly a year. Nissan continues to be unable to repair or resolve this safety recall and has offered no alternatives other than telling me not to fast charge the vehicle for fear of it catching fire. I have spent countless hours talking to a regional specialist and then being escalated to an executive specialist both of which offer no resolution. I want my vehicle repaired and returned to the originally purchased function or repurchased by Nissan. With the multiple delays in repairing this safety recall up to a year now I have no faith in Nissan to reach any satisfactory repair. I no longer want to own or drive this vehicle and the fault lays entirely with Nissan for their handling of this concern. I fear for my families safety when driving or using this vehicle because of the stated risk of electric battery fire. Nissan continues to have failed to offer any repair or inspection of the battery to determine our risk of a vehicle battery fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686736September 11, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Nissan refusing assistance. They will not buyback the vehicle or at least give me partial money back, which I asked for $18000 to at least pay off loan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686742September 11, 2025
UNKNOWN OR OTHER
Back up camera stops working randomly, displays blank screen. Was supposedly fixed by dealer in recall repair. Problem still occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686336September 10, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Note: Searching for similar complaints I found them under "Engine", "Electrical", and "Fuel". There are many such complaints! My 2020 Nissan Leaf has been under a recall notice since September of 2024 (12 months ago). Nissan warned the battery may catch fire during level 3 (rapid) charging. Nissan ordered owners not to use rapid chargers until a fix was in place. Such a fix was (and still is) promised by March 2025. That date is 6 months past now and yet their website still proclaims it. This, to me, demonstrates that Nissan is not actively working on the problem. They seem content to have shifted the burden of dealing with the problem onto their customers. Rapid charging is not a luxury, especially with large capacity batteries. Fully charging the car in 2-3 hours instead of 10-12 hours is a key selling point of the vehicle. To remove it amounts to a bait and switch. One year is an extremely generous amount time to allow for a solution. Obviously, they want a software solition to avoid the high cost of replacing the batteries. Obviously, they can't find a software solution. It is time for them to be forced to accept the higher cost consequence of releasing a faulty product. P.S. During a phone conversation with Nissan customer service in late July, I was told (after many denials that anything was wrong with them proclaiming a fix in March 2025 in July 2025) that a fix would be available in November. As their site still says March 2025 I must assume that was a blatant lie to pacify me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685841September 9, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I am currently using a 2019 NISSAN LEAF electric vehicle and the vehicle is still under NISSAN's 7-year warranty. In September 2024, Nissan sent me a notice advising me to temporarily stop fast charging the vehicle to avoid overheating the battery and possibly exploding and wait for them to fix the vehicle charger. Two months later, Nissan continued to send me a new notice and continued to schedule me until spring 2025. I still trusted and waited for them, in June 25 Nissan sent me a third notice to wait until the third quarter of this 25. Up to now, more than 9 months have passed but they still do not have spare parts to replace my vehicle and I still do not know if Nissan will have spare parts for my vehicle by the end of the third quarter of this 25? in the past 9 months, i have had to spend a lot of time every time i need to charge my car. just because i don't have my own house so i have to take my car to the charging station and every time i charge i have to wait for about 5 hours. i don't understand what nissan wants now? ◦
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685706September 8, 2025
ELECTRICAL SYSTEM
Fast charging recall issued almost a year ago and Nissan still has no fix for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685425September 5, 2025
ENGINE, ELECTRICAL SYSTEM
I took my car in for a few recalls and was informed that the Manufacturer Recall Number R24B2/NHTSA Recall Number 24V-700 fix was not available. The recall has been in effect for 1 year now and there is still no remedy. This is affecting the ability to use the car to its fullest due to the safety risk associated with Level 3 quick charging. If I was to quick charge the car it could result in damage to the battery and even fire. I cannot sell the car either due to the recall. Please have Nissan make this right. They need to fix the issue or initiate a buyback.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684679September 3, 2025
UNKNOWN OR OTHER
This is a follow-up to my last complaint because I never received a response. A year ago, Nissan issued a safety recall for some 2019 and 2020 Nissan Leafs that they still don't have a remedy for (Manufacturer Recall # R24B2; NHTSA Recall # 24V-700). This recall instructs affected owners not to DC-fast charge our vehicles, which means we can't DRIVE our vehicles in many applications. Nissan is supposedly always "finalizing" this remedy, and the remedy is supposedly always "coming soon." Then, when the promised release date comes and goes, Nissan just announces a new future release-date for their still non-existent remedy. This has been happening for a year. Owners are supposed to just not use our vehicles the way they were advertised. We're supposed to just not drive our vehicles on trips requiring a DC-fast charge, even though the ability to DC-fast charge is one of the reasons we bought this car. How is this legal? Is the NHTSA planning to do anything to make Nissan issue a remedy for this safety recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684777September 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684858September 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684501September 2, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact stated that while driving 60 MPH, within minutes, the battery percentage indicator began to dramatically reduce from 100 percent down to 20 percent. The message to charge the vehicle immediately was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact expressed dissatisfaction with the dealer’s method of diagnosing the vehicle, because the vehicle was not test-driven. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V700000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684419September 2, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Nissan Leaf. The vehicle was taken to a charging station, and while driving at 5 MPH, entering the driveway, the battery burst into flames. There were no warning lights illuminated. The contact stated that the failure was similar to NHTSA Campaign Number: 24V700000 (Electrical System). The police department was on the scene. The fire department attempted to extinguish the fire, but the battery continued to ignite. The fire marshal from Minnesota was contacted for assistance to resolve the matter, and the fire department had taken the battery to a gravel pit. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11684070August 30, 2025
ELECTRICAL SYSTEM
My 2019 Nissan Leaf SV is under recall R24B2 for battery overheating risk during DC fast charging. Nissan has instructed owners not to use Level 3 fast charging until a remedy is available, but no fix has been provided for almost one year with continued delay in repair promise dates. Yesterday, I was unable to use a fast charger as needed, which forced me to wait several hours at a slower Level 2 charging station. This delay made it impossible to drive my Leaf for a planned Labor Day weekend trip to Amelia Island. Instead, we had to use my daughter’s car, since the Leaf could not meet our travel needs without fast charging. This ongoing situation shows significant loss of use and hardship. Fast charging is an essential function of an electric vehicle, and without it the car cannot perform as originally marketed. The prolonged lack of remedy (nearly a year since the recall was issued) is unacceptable and has left my vehicle restricted and unreliable. I request NHTSA take action to ensure Nissan provides a timely remedy or interim solution for affected Leaf owners. Attached is letter also sent to Nissan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684123August 30, 2025
ELECTRICAL SYSTEM
NHTSA Recall Number24V-700 Recall has been going on since August 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683571August 28, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682967August 25, 2025
UNKNOWN OR OTHER
I purchased a 2019 Nissan LEAF in January 2024 and registered it with the DMV. Nissan never notified me of Recall R24B2, despite federal requirements that current registered owners be contacted. Because I was not notified, I used Level 3 quick charging more than 50 times before learning of the recall. The recall states that using fast charging can pose a fire hazard and risk of injury or death. Nissan’s failure to notify me placed me, my children, my passengers, and vehicles parked near me at charging stations in danger. Nissan has admitted that they never notified me, and I have written confirmation from them and from NHTSA that manufacturers are required to notify all registered owners. Nissan has still not provided a concrete remedy or addressed compensation for the danger and hardship caused. This is not just a defect — it is negligence and a serious consumer safety failure. I request that NHTSA investigate Nissan’s failure to notify owners and require Nissan to provide both a timely remedy and financial compensation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682135August 21, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FAN
See Attached Letter For Complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682160August 21, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM). The contact stated that the recall notification stated that parts to repair the vehicle were now available. After contacting the local dealer, the contact was informed that the parts were not yet available. The manufacturer was notified of the issue and confirmed that the parts were not yet available, and the recall repair was not performed. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682208August 21, 2025
ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact had been waiting for parts for two years. The dealer was contacted; however, the contact was informed that the parts were not available. In addition, the contact was informed that there was no updated information. The contact stated that it was an inconvenience not being able to use the fast charger. The manufacturer was contacted; however, the contact was informed that the parts were not available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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