Nissan Armada Complaints

1,854 consumer complaints on file.

#11688074September 18, 2025
POWER TRAIN
The contact owns a 2018 Nissan Armada. The contact stated that while shifted in reverse, the vehicle failed to respond; however, the vehicle was able to drive forward. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The mechanic, who was a former mechanic with Nissan, informed the contact that it was known failure with the Nissan transmission, and that the shifter was unable to shift into reverse. The dealer was contacted and confirmed that the transmission replacement was not covered under warranty or recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687438September 15, 2025
POWER TRAIN
On April 5, 2023, I purchased a used 2021 Nissan Armada SL with 74,429 miles on it. On August 29, 2025, I took the vehicle in for front & rear differential and transmission fluid services. On August 31, 2025, I drove the SUV to Boston MA. The vehicle began a jerking motion and slow acceleration. I assumed it was due to a possible low grade of gas. I filled the vehicle with 93 octane gas. The issue continued. On September 15, 2025, I took the vehicle into Nissan for a further look and was told I needed to replace the entire transmission! After speaking with Nissan's Consumer Affairs, I was told there was nothing that can be done for this issue. The vehicle is less than 5 years old. I have owned the vehicle less than 3 of those years and drove it less than 40,000 miles and now Nissan wants me to pay $11,000 for a new transmission. There has been, no check engine or other warning light indicators alerting this issue or concern. There is no way this can be a normal for a powerhouse company who's reputable as built to last vehicles that their transmission is now only built to last barely past 100,000 miles. This has to be a factory defect in this vehicle. I am presently seeking legal actions concerning this matter. This is a very costly and risky issue that could have left me stranded and possibly caused a serious accident. There needs to be a factory recall for this issue and concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684631September 2, 2025
SERVICE BRAKES
Earlier in the year the brake light (some times with slip and ABS) came on the dash and suddenly braking was diminished. There was a horrid grinding sound plus vibration under the pedal. I was on highway 17 (a dangerous mountain freeway in CA) going downhill and it was extremely scary as has a car full of friends kids and hardly any brakes. I braked as much as it would allow, down shifted and pulled to the side (which again if you google that highway people die all the time from idiot drivers/speeders/tight corners). I instinctively turned off the car and got out to check off something had gotten caught in my wheel but nothing. I turned the car on and the problem had gone so drove to the nearest garage but he couldn't find anything wrong. I called Nissan but they said they knew of no problems with breaking systems on the Armada and said to bring it in and pay for an expensive diagnosis. When I got home I googled it and found 100s of similar experiences with all sorts of repairs at Nissan that hadn't worked. Some say brake booster, others sensor, other reset or upgrade hardware. Not one actually fix so far but I did find a couple of lawsuits for the same reason so don't understand how this is not a recall. The second time I was in town so it wasn't too bad but hard to stop at the crossing for a pedestrian and today it went again going back up the mountain but luckily don't need to brake much going in that direction. If it can't be fixed and it involves brakes then surely this is a serious safety violation. I also noticed that others are having a similar problem with newer Armadas with a newly upgraded braking system from Nissan and another lawsuit is on file. How is this being ignored? My car is 20 and I was looking into another Nissan but if they don't stand by and honor their mistakes then I really have no faith in them
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683490August 27, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The front infotainment system goes out every 2 1/2 to 3 minutes this also includes the hands free phone features and backup camera. Additionally, with the hands free phone the person on the other end of the line is unable to hear the driver of the car causing the driver to not be able to make hands free calls which is a law in Colorado. I took the car into the dealership as per recommendation of Nissan Customer Care. The dealership found that the Telematics communication module is failing and a new one is required, the rep stated this has been happening a lot with the same make, model and year vehicle as mine. Additionally, the silver colored trim around the center console puts off a very bright glare that catches the drivers eye and is blinding for a couple of seconds, the only way to resolve this is to cover up the whole center console so as to be able to see when driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682708August 24, 2025
SERVICE BRAKES
There is a common known issue with the Armadas that Nissan has not addressed, where you will randomly get a "BCI Malfunction" warning, sometimes corresponding to a warning about the ABS System. The car will not shift out of the current gear when this happens, until you turn it off and back on again. If you are really unlucky, like I am, this will progress to the car randomly applying the brakes and initiating hard stops, in traffic. This happened to me two days ago in traffic and I narrowly escaped an accident. I had to get the car towed home and it still intermittently does this. The brakes locked up so badly that the car was covered in smoke and appeared to be on fire. This is terribly unsafe, and Nissan needs to fix it, because it is more likely that an Armada owner WILL encounter this, than that they won't, and people are going to be injured and/or killed, if they have not already. This is very serious. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682739August 24, 2025
VEHICLE SPEED CONTROL, ENGINE
The vehicle radiator fan clutch engaged all the time and slowed acceleration responsiveness. This could cause safety issues when the vehicle responds to gas differently. This seemed to be a common component that goes out on Armada.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681742August 19, 2025
ENGINE
I’ve replaced the battery 3x’s in this vehicle last one was 9 months ago and today battery completely dead. Why haven’t an ECU # 08050 recall hasn’t been activated for these vehicles with this problem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681093August 16, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
Bought vehicle used from dealer so it must have been damaged by previous owner. In less than 1 hour driving in freeway over 60mph in extreme outside heat of 107F, the transmission went out. It was returned to the dealer and dealer is fixing the problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680207August 12, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Nissan Armada. The contact stated that while the vehicle was parked and unoccupied, there was an abnormally strong fuel odor coming from the vehicle and there was fuel on the ground. The contact stated that prior to the failure, there was no warning light illuminated. Upon further inspection, the contact discovered a crack in the fuel pump near the fuel hose connection. The dealer was made aware of the failure and informed the contact that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679981August 11, 2025
LANE DEPARTURE: ASSIST
We came from a 2020 Telluride which had the steering assist and it was awesome. It worked great and kept the vehicle centered in the lane. I bought this vehicle about two weeks ago and we put over 4000 miles this week on the pro4x with the pilot 1.1. This thing is all over the road and it hugs the right line then with any curve even the slightest, it acts like a ping pong ball putting the line to line and have to fight it to straighten it out. We played with the lane assist settings also and no matter which one it’s on, (except for off) if does it. I posted this on a 2025 Armada owners group on Facebook and multiple people said they are having the same issue and that most don’t use it because it feels like the vehicle is going to lose control. I reached out to Nissan USA via email and after a week still don’t have a response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679531August 9, 2025
ELECTRICAL SYSTEM
I am having the same issues as other recalled Armadas with the battery not charging due to smart alternator however my vehicle was not included in the recall. I have had multiple incidents over the years where my car would not start back. Not only is it an inconvenience, but also a safety concern for my daughter and I.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677959August 2, 2025
ELECTRICAL SYSTEM
Here’s a full response you can paste into the NHTSA.gov form text box that directly answers all of the questions shown in your screenshot: ⸻ Component/System: The battery and electrical charging system on my 2020 Nissan Armada have repeatedly failed. The vehicle experiences sudden and unexplained battery drain even after regular driving. The vehicle is available for inspection upon request. Safety Risk: This issue has caused my vehicle to fail to start on at least five separate occasions over the past month. I have been stranded in public places, including with my children, and now must carry a battery jump starter at all times. This is a safety concern, especially if the failure happens at night, in a remote location, during extreme weather, or in an emergency. The vehicle cannot be trusted to start reliably, putting me and others at risk. Confirmed by Dealer or Service Center: Not yet. I have not reported this specific battery issue to the dealership yet, as I have been tracking the frequency and pattern of failures before pursuing service. However, based on research, this appears to be a recurring issue with 2020 Nissan Armadas and may relate to an electrical or alternator defect. Inspected by Manufacturer, Police, or Insurance: No. The vehicle has not yet been inspected by Nissan corporate, law enforcement, or insurance. It has not been in a crash. Warning Lamps or Symptoms: There were no dashboard alerts, warning lights, or error messages before each battery failure. The issue started about a month ago and has occurred five times since, always resolved temporarily by using a jump box. The battery appears to drain randomly when the car is off, despite recent driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677960August 2, 2025
FUEL/PROPULSION SYSTEM
Absolutely. Here is the revised, anonymous version of your NHTSA complaint about the acceleration and incline issue—with all identifying info removed: ⸻ Component/System: Engine performance and drivetrain. My 2020 Nissan Armada experiences repeated loss of power when accelerating, especially on inclines or under load. The RPMs spike erratically, but the vehicle does not gain speed and often slows down unexpectedly. This condition has persisted despite a prior repair and continues to occur. The vehicle is available for inspection upon request. ⸻ Safety Risk: This issue places me and my children at serious risk while driving. The vehicle slows down when acceleration is needed most—such as when merging onto highways or climbing hills—creating a real danger of rear-end collisions or failed merges. The erratic RPM surges add instability and make it unsafe to rely on the vehicle in critical traffic situations like passing or freeway driving. ⸻ Confirmed by Dealer or Service Center: Yes. I brought the vehicle in for service in early 2025 after experiencing this issue. It was diagnosed with code P0025 and the exhaust valve timing control solenoid was replaced at a cost of over $1,000. However, the issue was not resolved and continues exactly as before. I returned for follow-up and was told an engine replacement might be needed, without receiving documentation or a clear explanation. ⸻ Inspected by Manufacturer, Police, or Insurance: No. The vehicle has not been inspected by Nissan corporate, police, or insurance. It has not resulted in a crash, but it remains an ongoing safety concern. ⸻ Warning Lamps or Symptoms: There were no consistent dashboard warnings. The issue began in early 2025 and occurs frequently—particularly during acceleration on hills or when the vehicle is under load. The RPMs surge, but the vehicle slows or struggles to maintain speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677387July 30, 2025
UNKNOWN OR OTHER
Just bought the car 17 days ago and I have realized that the odometer was rolled back. And I have already had 2 repairs done on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677388July 30, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
On July 29, 2025, while pulling into the driveway, my 2023 Nissan Armada experienced a complete electrical and brake failure. I put the vehicle in Park, and the entire dash and infotainment screen went black while the engine was still running. The vehicle began rolling forward even though it was in Park and bumped into the house. (Minimal damage thankfully) When I tried to stop it, the brake pedal went completely to the floor with no braking power at all. The shifter was locked in PARK, and I could not put it into Reverse or Neutral. I had to press and hold the Start/Stop button to turn the vehicle off. After restarting, everything returned to normal and I was able to then shift into reverse, but this is a major safety issue there was a total loss of braking and transmission control. Currently Nissan is telling me that it could have been because the car needed a “software update” and also can be caused by a “bad battery” and they have had several customers with similar break issues and electronic failure due to the battery. This is completely unacceptable and dangerous. My babies were in the car we were TERRIFIED!! Currently I just have a tow receipt as Nissan of Boerne still has the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11676191July 25, 2025
ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? The electrical system and battery/charging system of my 2020 Nissan Armada have repeatedly failed. The vehicle experiences unexplained battery drain, even after extended driving. The issue is ongoing and the vehicle is currently connected to a trickle charger in my garage to remain operational. I am willing to make the vehicle available for inspection upon request. How was your safety or the safety of others put at risk? This defect has caused my vehicle to become inoperable without warning, leaving me stranded multiple times, including once after work at night. I now must carry a portable jump starter at all times. This is a serious safety concern, especially if the battery failure were to occur in a remote area, during extreme weather, or in an emergency situation. I can no longer rely on my vehicle to start normally. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue has been confirmed and documented by Arlington Heights Nissan (Illinois). I have had the battery replaced twice, but the issue continues. The master mechanic at the dealership even admitted he owns the same model and uses a trickle charger himself. He stated that the root cause may be the “smart alternator” system, and the only fix they offered was to cut a wire for $300. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes. The vehicle has been inspected multiple times by an authorized Nissan dealership. It has not been reviewed by police or insurance, as the issue has not led to a collision, but remains an ongoing safety risk. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? When did they first appear? There were no warning lights or dashboard alerts before each battery failure. The issue began shortly after I took delivery of it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675801July 24, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, UNKNOWN OR OTHER
When driving home from work my car disengage cruise controlle and started flashing in my center concel BCI Malfunction. Since I makes it hard to start my car from time to time and it will randomly continue to flash BCI Malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673811July 15, 2025
ELECTRICAL SYSTEM
My 2018 Nissan Armada (VIN: [XXX] ) has been experiencing no-start issues consistently for the past three years. Two years ago, I purchased a new battery from a Nissan dealership after being told the existing one had failed. Despite that replacement, the problem persisted and continues to this day. The vehicle intermittently fails to start, often producing only a click sound even though the battery, alternator, and starter test as functional. I now have to jump my car at least five times a week just to drive it. Through research and online forums, I’ve found that many other owners of this model report identical issues, which appear linked to the brake lamp switch or Body Control Module (BCM). While Nissan has issued Technical Service Bulletins for these concerns, no formal recall has been offered. This ongoing electrical malfunction is a serious reliability and safety issue—especially if the vehicle fails to start during a critical situation—and I urge NHTSA to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673217July 13, 2025
ELECTRICAL SYSTEM
I purchased a 2021 Nissan Armana back in September 2024. The vehicle has been giving issues leaving me stranded and with my vehicle battery drained. I’ve purchased two batteries for my vehicle within a 9 months period that I’ve had the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673097July 12, 2025
EXTERIOR LIGHTING, AIR BAGS
nothing specific happened to cause one rear reverse light to not work anymore. changed light bulb and checked spark plugs nothing has fixed the issue. there is also an airbag recall i need taken care of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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