Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#10638673September 24, 2014
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE HOOD BECAME UNLATCHED AND CRACKED THE WINDSHIELD BEFORE IT DETACHED COMPLETELY. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS NOT FILED. THE DEALER REPLACED THE HOOD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,628.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638423September 23, 2014
POWER TRAIN, ELECTRICAL SYSTEM
I PURCHASED A 2013 NISSAN ALTIMA IN JULY 2014 WITH 36,000 MILES. ABOUT 3 WEEKS AFTER PURCHASING THIS VEHICLE, THE CHECK ENGINE LIGHT CAME ON. I TOOK IT INTO THE LOCAL NISSAN DEALER TO DETERMINE THE CAUSE. I WAS TOLD THAT THEY COULDN'T FIND THE SOURCE AND IT WOULD REQUIRE FURTHER DIAGNOSTIC TESTING FOR $80. I DISAGREED AND LEFT. TWO DAYS LATER, MY DAUGHTER AND I WERE TRAVELING ALONG INTERSTATE 10 WHEN SUDDENLY THE CAR WOULDN'T ACCELERATE. AS I MERGED OVER TO THE LEFT LANE, EVERY LIGHT ON THE DASH CAME ON AND THE ENGINE WENT DEAD JUST AS I MADE IT TO THE SHOULDER. I PUT THE CAR IN PARK AND WAITED 10 MINUTES BEFORE I ATTEMPTED TO START IT UP AGAIN. THE FOLLOWING DAY, I TOOK THE CAR BACK TO MY LOCAL NISSAN DEALER. AT THAT POINT, THEY TOLD ME THERE WAS AN ELECTRICAL MALFUNCTION THAT WAS COVERED UNDER WARRANTY BUT THEY WOULD NEED TO ORDER A REPLACEMENT PART. I WAS WITHOUT A VEHICLE FOR 3 DAYS WHEN I RECEIVED A CALL THAT THE CAR WAS READY. I SENT MY MOTHER TO PICK UP THE CAR BECAUSE I WAS AT WORK. THEY DIDN'T PROVIDE ANY REPAIR SUMMARY TO SHOW WHAT REPAIRS WERE MADE. FAST FORWARD THREE WEEKS...MY FAMILY WAS TRAVELING TO MOBILE, ALABAMA TO DEPART FOR OUR ANNUAL WALT DISNEY WORLD TRIP, WHEN YOU GUESSED IT...THE CAR WOULDN'T ACCELERATE ALTHOUGH MY FOOT WAS LITERALLY ON THE GROUND. I PULLED OVER ONCE AGAIN AND DIDN'T TRY TO START THE ENGINE AGAIN FOR ABOUT 20 MINUTES. THE SERVICE ENGINE LIGHT HAS BEEN ON EVERY SINCE. I HAVE CONSTANTLY FOUGHT WITH THE SELLER (BOB TYLER TOYOTA) ABOUT RETURNING THIS VEHICLE. I SOLD A 2006 HONDA ACCORD EX-L WITH 176,000 MILES TO PURCHASE THIS LEMON. IT IS AN ABSOLUTE CLUNKER. WILL SOMEONE PLEASE SUGGEST OTHER OPTIONS FOR ME??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637994September 22, 2014
AIR BAGS
SUMMARY: THIS VEHICLE WAS RECALLED IN LATE MARCH 2014 TO FIX THE PROBLEM OF THE PASSENGER AIR BAG LIGHT COMING ON INTERMITTENTLY, CREATING A SAFETY PROBLEM FOR ADULTS IN THE PASSENGER SEAT. THE CAR WAS SERVICED WITH THE SOFTWARE FIX. IT FAILED TO FIX THE PROBLEM. BOTH THE DEALERSHIP, DICK SMITH NISSAN ON FERNANDINA ROAD, COLUMBIA, SC, AND NISSANUSA STATE IT CANNOT BE FIXED AND ?THERE?S NOTHING MORE THEY CAN DO.? ADULT FRONT-SEAT PASSENGERS, INCLUDING A 160-POUND MALE REMAIN UNSAFE. DETAILS: WE SAW THE PROBLEM EARLY IN THE LEASE AND ASKED THE DEALER ABOUT IT. WE WERE TOLD (1) THE ADULT PASSENGER IS IN FACT UNSAFE WHILE THE LIGHT IS ON; (2) THE PROBLEM WAS THE OWNER?S WEIGHT (110) BECAUSE SENSORS THOUGHT SHE WAS A CHILD; (3) THERE WAS NOTHING THAT COULD BE DONE BECAUSE ANALYSIS OF THE DATA FROM THE CAR?S COMPUTER DID NOT INDICATE A MALFUNCTION, AND THEY COULD NOT REPLICATE THE PROBLEM. WE RETURNED TO THE DEALER TWO MORE TIMES ABOUT THIS WITH THE SAME OUTCOME. THEN THE RECALL WAS ISSUED, AND THE CAR WAS SERVICED WITH A SOFTWARE FIX ON 5/5/14. THE PROBLEM RECURRED. AMONG OTHER EVENTS, THE LIGHT CAME ON TWICE WITH A 160-POUND MAN IN THE PASSENGER SEAT. I HAVE A PHOTO OF ONE OF THESE EVENTS TAKEN ON SATURDAY EVENING, 9/13/14. WE HAVE TRIED TO ENGAGE BOTH THE DEALER AND NISSANUSA IN DIALOGUE ABOUT FIXING OUR CAR OR GETTING ANOTHER THAT IS SAFE. THEIR RESPONSE, ECHOING ONE ANOTHER: ?THE PROBLEM CAN?T BE REPLICATED, SO IT CAN?T BE FIXED. THERE?S NOTHING WE CAN DO.? CONCLUSION: WE HAVE A CAR THAT IS UNSAFE FOR ANY ADULT IN THE FRONT PASSENGER SEAT, AND THE PROBLEM IS NOT FIXABLE, AND NOBODY WILL DO ANYTHING ABOUT IT. WE SHOULD NEITHER BE STUCK WITH A CAR ALREADY ADMITTED TO BE PERMANENTLY UNSAFE, NOR BEAR THE COST OF GETTING RID OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632934September 13, 2014
AIR BAGS
THE PASSENGER AIRBAG OFF LIGHT COMES ON SOMETIMES WHEN AN ADULT IS RIDING IN THE SEAT. THE CAR WAS BROUGHT TO THE DEALER SERVICE DEPT. 4 MONTHS AFTER THE PURCHASE WITH THIS COMPLAINT. THE PROBLEM OCCURRED MULTIPLE TIMES AFTER WITH A TOTAL OF FOUR TRIPS TO THE SERVICE DEPT. INCLUDING THE RECALL FOR THIS PROBLEM. THE PROBLEM IS STILL HAPPENING. THIS ISN'T JUST AN INCONVENIENCE BUT A SERIOUS SAFETY ISSUE. EITHER NISSAN IS IGNORANT OF HOW TO REMEDY THE PROBLEM OR THEY JUST DON'T CARE SEEING AS HOW THIS PROBLEM AFFECTS SEVERAL NISSAN MODELS AND ALSO INFINITI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632150September 10, 2014
STRUCTURE:BODY:HOOD
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 35 MPH, THE HOOD DETACHED FROM THE VEHICLE AND LANDED ON THE WINDSHIELD. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632251September 10, 2014
AIR BAGS, SEAT BELTS
THE AIR BAG DEACTIVATED WARNING LIGHT CAME ON WHILE THE PASSENGER SEAT WAS OCCUPIED. THE NISSAN DEALER HAD THE CAR FOR ABOUT 30 MINUTES AND SAID THAT IT WAS FIXED. THE LIGHT CONTINUED ON AND OFF TO COME ON FOR THE NEXT 8 MONTHS. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS NOTHING WRONG .... JUST FINE WITH ONLY ONE ERROR CODE IN THE SYSTEM AND THAT WAS FROM THE FIRST TIME. THE CAR IS NOW HOME AND THE LIGHT HAS BEEN ON AND OFF FOR PERIODS OF BETWEEN 5 MINUTES AND A FEW HOURS TWICE SINCE. IT CLEARLY IS NOT FIXED AND THEY HAD NO SUGGESTION FOR ME EXCEPT TO BRING IT BACK WHEN THE LIGHT STAYS ON FOR A LONG PERIOD (WHICH IT DOES NOT). SOME SERVICE HUH ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630990September 5, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SEAT DID NOT ACKNOWLEDGE WHEN A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING BUT WAS UNABLE TO BE DIAGNOSED. THE FAILURE PERSISTED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS , ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629790August 29, 2014
UNKNOWN OR OTHER
THE PASSENGER AIR BAG LIGHT COMES ON INDICATING THAT THE AIR BAG IS OFF EVEN WHEN THERE IS A PERSON IN THE PASSENGER SEAT. I BROUGHT THIS TO THE ATTENTION OF THE DEALER FIRST ON MAY 28, 2013 AND WAS TOLD THE COMPUTER WAS RESET AND IF I CONTINUED TO HAVE A PROBLEM THEY WOULD INSTALL A NEW SENSOR. WHEN I RETURNED WITH A PROBLEM I WAS TOLD THAT I WOULD NEED TO CONTACT NISSAN CUSTOMER AFFAIRS. I ATTEMPTED TO CONTACT THEM BY PHONE AND THEN SENT A LETTER TO NISSAN CUSTOMER AFFAIRS ON AUGUST 30, 2013. AN ATTEMPT TO CORRECT THE PROBLEM WAS MADE BY THE DEALER ON SEPTEMER 12, 2013 BUT I AM STILL HAVING PROBLEMS WITH THE ISSUE. I WAS TOLD THAT EVEN THOUGH THE LIGHT INDICATES THAT THE AIR BAG IS OFF IT WOULD DEPLOY IF THERE WAS AN ACCIDENT. I AM NOT CONVINCED. I HAVE NOT RECEIVED A RECALL ON THIS PROBLEM BUT AS EARLY AS YESTERDAY AUGUST 28, 2014 THE LIGHT WAS ON FOR ALMOST 50 MILES INDICATING THAT THE AIR BAG WAS OFF WHILE MY WIFE WAS SITTING ON THE PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626708August 28, 2014
POWER TRAIN
2013 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO DEFECTIVE TRANSMISSIONS. *SMD THE CONSUMER STATED FOR AT LEAST TWO YEARS, NISSAN HAS BEEN SELLING CARS IN THE US WITH DEFECTIVE TRANSMISSION. THESE DEFECTS CAUSED THE VEHICLE TO HESITATE, SHUDDER OR EVEN STALL WHEN ACCELERATING FROM LOW SPEEDS, WHEN ENTERING OR MERGING INTO TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628273August 25, 2014
SERVICE BRAKES
WHILE PARKING IN A PARKING LOT, BRAKE PEDAL WENT TO THE FLOOR AND THE CAR DID NOT STOP. IN THE FIRST INCIDENT 5/20/14 THERE WAS NO ACCIDENT OF DAMAGE. THE CAR CONTINUED TO TRAVEL THROUGH THE INTENDED PARKING SPACE AND DRIFTED TO A STOP. THE SECOND INCIDENT 8/25/14 RESULTED IN AN ACCIDENT WHERE THE DRIVER'S FRONT IMPACTED THE DRIVER'S FRONT OF A CAR THAT WAS PARKED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10626764August 20, 2014
VISIBILITY:WINDSHIELD
I WAS REMOVING MY SUNSHIELD FROM THE WINDSHIELD WHICH WAS IN BETWEEN MY REARVIEW MIRROR AND WINDSHIELD. WHEN I REMOVED THE SUNSHIELD, THE WINDSHIELD LITERALLY CRUMBLED WHERE THE REVIEW MIRROR WAS ATTACHED AND THE REARVIEW MIRROR FELL OFF OF THE WINDSHIELD LEAVING A HOLE THE APPROXIMATE SIZE OF A .50 PIECE. THE REPAIR SERVICE THAT I USED STATED THAT THERE HAVE MANY MANY, MANY ISSUES WITH THE NISSAN WINDSHIELDS AND THERE IS NO WAY THAT WHAT I EXPERIENCED SHOULD HAVE CAUSED THIS TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626598August 20, 2014
STRUCTURE:BODY:DOOR
THE INTERIOR, DRIVER'S SIDE DOOR RELEASE MECHANISM FAILED LEAVING IT IMPOSSIBLE TO EXIT THE VEHICLE WITHOUT LOWERING THE DRIVER'S SIDE WINDOW OR CLIMBING OVER THE CENTER CONSOLE. THOUGH THIS VEHICLE IS OUT OF WARRANTY WITH REGARD TO MILEAGE, ONE WOULD THINK A HIGH USE MECHANISM THAT BECOMES A SAFETY ISSUE UPON FAILURE WOULD LAST FOR MORE THAN TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626278August 19, 2014
AIR BAGS, SEAT BELTS
MY WIFE'S VEHICLE WAS STOPPED ON I-95 ABOUT A CAR LENGTH BEHIND A MINIVAN THAT HAD ALSO STOPPED FOR DEBRIS IN THE ROAD, A TOYOTA PICKUP TRUCK HIT THE REAR OF HER CAR AT SPEEDS IN EXCESS OF 60MPH PUSHING HER CAR INTO THE MINIVAN IN FRONT OF HER AT A SPEED OF AT LEAST 30MPH, THE SRS AIRBAG IN HER CAR FAILED TO DEPLOY AND QUITE POSSIBLY THE SEATBELT AS WELL. MY WIFE STRUCK HER HEAD ON THE VEHICLE'S LEFT SIDE ROOF SUPPORT BEAM AND SUFFERED A CONCUSSION, WHIPLASH AND OTHER LESSER DEGREE INJURIES AS A RESULT. IT IS MY UNDERSTANDING NISSAN HAS HAD ISSUES WITH SRS FAILURES IN 2013 ALTIMAS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10626335August 19, 2014
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING SENSORS ILLUMINATED. THE DEALER CLEARED THE CODES, BUT THE FAILURES RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER NUMEROUS TIMES, BUT THE TECHNICIAN WAS UNABLE TO REMEDY THE FAILURE. IN ADDITION, THE CONTACT HEARD A LOUD NOISE WHILE DRIVING 25 MPH AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,919.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626422August 19, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
OCCURRENCE HAS HAPPENED 8 TIMES WHILE DRIVING. THE VEHICLE SHUDDERS WHICH LEAVES ABOUT 4 SECONDS OF NO THROTTLE RESPONSE. A LOUD NOISE IS HEARD FROM THE TRANSMISSION AREA, THE VEHICLE JERKS HARD AND THE RPMS DROP AS WELL. USUALLY OCCURS WHEN DRIVING 25-35 MPH WHILE SLOWING DOWN AND/OR TURNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626006August 18, 2014
AIR BAGS, ELECTRICAL SYSTEM
WITH 130 - 140 LB PASSENGER IN FRONT PASSENGER SEAT, DASHBOARD INDICATOR SIGNALS THAT FRONT PASSENGER AIRBAG WILL NOT DEPLOY. VEHICLE HAS BEEN RETURNED TO DEALER FOR RECALL SERVICE UNDER NHTSA CAMPAIGN NUMBER 14V138000, BUT THIS DID NOT RESOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626023August 18, 2014
AIR BAGS
WE HAVE TRIED TO HAVE NISSAN FIX OUR PASSENGER SIDE AIRBAG AT LEAST 3 TIMES (ONE INCLUDING FOR A SAFETY RECALL ISSUED) AND THE PROBLEM IS STILL OCCURRING. THE DEALERSHIP HAS REPLACED THE SENSOR ONCE AND REPROGRAMMED THE COMPUTER SYSTEM TWICE. THE MOST RECENT TIME THIS OCCURRED IS THE DATE ABOVE. THE AIRBAG IS OFF WHEN I AM SITTING IN THE SEAT AND I AM A 130 POUND FEMALE. THIS DOESN'T HAPPEN EVERY TIME I AM IN THE PASSENGER SIDE BUT IT COULD BE OFF ON A TRIP 15 MINUTES AWAY FROM MY HOUSE AND ON THE WAY HOME IT COULD BE ON. WE HAVE NOTIFIED THE DEALERSHIP THAT THIS STILL OCCURS AND WE MET WITH WHAT THEY SAID WAS ONE OF THEIR "BEST TECHNICAL EXPERTS" AND WERE TOLD THAT THERE IS NOTHING WRONG WITH OUR VEHICLE AND THEY WILL DO NOTHING ABOUT THIS PROBLEM BECAUSE IT IS WORKING TO MANUFACTURERS SPECIFICATIONS. THEY SAID IT COULD BE THE WAY I AM SEATED IN THE SEAT OR THE TYPE OF ROAD WE ARE DRIVING ON. WE HAVE MULTIPLE VIDEOS OF ME IN THE PASSENGER SEAT, SITTING UPRIGHT, WITH THE LIGHT ON STATING THAT MY AIRBAG IS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621840August 12, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS WHERE THE FAILURE WAS UNABLE T BE REPLICATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIRBAGS, ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE AIR BAG LIGHT WAS INDICATING THE AIR BAG WAS OFF WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621186August 10, 2014
AIR BAGS
MY 18 YEAR OLD SON, WEIGHING APROX. 135 LBS, 5'11", SITTING IN THE PASSENGER SEAT WITH HIS FEET ON THE EDGE OF THE SEAT. I SEE THE AIR BAG INDICATOR LIGHT GO ON. (INDICATING THAT THE AIR BAG IS TURNED OFF.) THIS HAS HAPPENED AT LEAST 5 TIMES. AFTER 1ST HEARING ABOUT THE RECALL FOR THIS SAME ISSUE, I WAS EXPECTING TO RECEIVE A LETTER FROM NISSAN. DIDN'T HAPPEN. EVEN THOUGH MY CAR IS EXHIBITING THE SAME DEFECT THAT HAS BEEN RECALLED, I HAVE BEEN TOLD THAT THERE IS NOT AN ISSUE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620911August 8, 2014
VISIBILITY/WIPER
WHILE DRIVING EAST ON I-20 AT ABOUT 70 MPH, THERE WAS A LOUD POPPING SOUND. I SUBSEQUENTLY NOTED A CRACK IN THE WINDSCREEN FROM THE TOP CENTER OF THE GLASS TO JUST BELOW THE LEVEL OF THE MIRROR. THERE WAS NO INDICATION OF IMPACT DAMAGE AND NO OBJECTS WERE SEEN AT THE TIME OF THE CRACK. OVER THE COURSE OF THE NEXT SEVERAL DAYS THE CRACK DIVERGED AND ENLARGED TO AN APPROXIMATELY CIRCULAR CRACK IN THE REGION BELOW THE MIRROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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