Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#10651360October 30, 2014
AIR BAGS, EXTERIOR LIGHTING
AIR BAR PASSENGER LIGHT THAT AIR BAG IS OFF GOES ON WHEN PASSENGER 110 POUND ADULT SITS IN PASSENGER SIDE. BROUGHT CAR IN TO DEALER OCTOBER 28TH 2014 FOR SOFTWARE UPDATE, AS OF OCTOBER 30TH 2014 PROBLEM STILL EXISTS DEALER SAID IT IS PASSENGER'S BIOMETRICS THAT IS THE PROBLEM NOT THE CAR, SOLUTION IS UNACCEPTABLE, HAVE NO CONFIDENCE. DEALER IS CHEVY CHASE NISSAN, BETHESDA MD ADVISER [XXX] TURNER 240 395 4069, 240 395 4048. READ THIS PROBLEM OCCURS IN OTHER VEHICLES BUT IS NOT IDENTIFIED FOR MY VIN NUMBER. LIGHTING IS CHECKED OFF BECAUSE WARNING LIGHT GOES OFF. I HAVE PICTURES TAKEN YESTERDAY OF WARNING LIGHT GOING OFF WHILE ADULT PASSENGER IS SITTING IN PASSENGER SEAR. PLEASE NOTE THAT PROBLEM EXISTED SINCE AUGUST AND WAS NOT PICKED UP UNTIL I READ THE NHTSA WEBSITE THIS WEEK. THIS A CONSTANT RECURRING PROBLEM THAT EXISTS EVERY DAY. PROBLEM MUST BE ADDRESSED TO PREVENT FATALITY IN THE EVENT OF AN ACCIDENT WITH NO AIR BAG BEING DEPLOYED FOR PASSENGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651152October 29, 2014
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE HOOD OF THE VEHICLE OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650102October 26, 2014
POWER TRAIN
WAS DRIVING DOWN THE ROAD AND THE CAR JUST WENT DEAD. THE STEERING WAS DIFFICULT AS I AM 18 AND NOT VERY STRONG. I WAS UNABLE TO GET FROM THE HIGHWAY WHICH WAS VERY DANGEROUS. AFTER RESEARCH MANY PEOPLE ARE HAVING THE SAME PROBLEM WHICH I FEEL IS A SAFETY HAZARD. THIS HAS BEEN GOING ON SINCE 2003 AND NISSAN HAS NOT REMEDIED THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649426October 23, 2014
ENGINE
SMOKE, THEN FIRE. ENGINE BURNED UP. VEHICLE "TOTALLED." *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10648824October 20, 2014
POWER TRAIN
VEHICLE HAS A SHUDDER WHEN DECELERATING FROM 65 TO 60. HAS PROGRESSIVELY BEEN HAPPENING MORE OFTEN. IN ADDITION TO THE SHUDDER AT HIGHER SPEEDS, IT NOW HAS STARTED TO SHUDDER AND LACK RESPONSE AT LOWER SPEEDS AT RANDOM. THE GAS MILEAGE HAS DROPPED AT LEAST 5 MPG SINCE ALL OF THESE ISSUES STARTED. I HAVE TAKEN TO NISSAN SERVICE TWICE FOR THE SAME ISSUE. BOTH TIMES THE PROBLEM "COULDN'T BE DUPLICATED" AND THERE ISN'T A CODE THAT SHOWS ANYTHING WRONG ON COMPUTER DIAGNOSTICS. ALL SEARCHES FOR THESE ISSUES IN RELATION TO A 2013 NISSAN ALTIMA 3.5 SL, RETURN NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEMS AND NO RESOLUTION. CURRENT MILEAGE IS15,000. I HAVE BEEN TOLD TO KEEP ALL REPORTS FROM SERVICE SO IF THERE IS A PROBLEM LATER I HAVE DOCUMENTATION THAT IT HAS BEEN AN ONGOING ISSUE. IT APPEARS NISSAN SHOULD GET IN FRONT OF THIS PROBLEM QUICKLY AS IT IS NOT LEAVING A GOOD MARK ON THEIR NAME TO HAVE SUCH NEW VEHICLES WITH THIS DRASTIC OF A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648827October 20, 2014
POWER TRAIN, ELECTRICAL SYSTEM
VEHICLE HAS A SHUDDER WHEN DECELERATING FROM 65 TO 60. HAS PROGRESSIVELY BEEN HAPPENING MORE OFTEN. IN ADDITION TO THE SHUDDER AT HIGHER SPEEDS, IT NOW HAS STARTED TO SHUDDER AND LACK RESPONSE AT LOWER SPEEDS AT RANDOM. THE GAS MILEAGE HAS DROPPED AT LEAST 5 MPG SINCE ALL OF THESE ISSUES STARTED. I HAVE TAKEN TO NISSAN SERVICE TWICE FOR THE SAME ISSUE. BOTH TIMES THE PROBLEM "COULDN'T BE DUPLICATED" AND THERE ISN'T A CODE THAT SHOWS ANYTHING WRONG ON COMPUTER DIAGNOSTICS. ALL SEARCHES FOR THESE ISSUES IN RELATION TO A 2013 NISSAN ALTIMA 3.5 SL, RETURN NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEMS AND NO RESOLUTION. CURRENT MILEAGE IS15,000. I HAVE BEEN TOLD TO KEEP ALL REPORTS FROM SERVICE SO IF THERE IS A PROBLEM LATER I HAVE DOCUMENTATION THAT IT HAS BEEN AN ONGOING ISSUE. IT APPEARS NISSAN SHOULD GET IN FRONT OF THIS PROBLEM QUICKLY AS IT IS NOT LEAVING A GOOD MARK ON THEIR NAME TO HAVE SUCH NEW VEHICLES WITH THIS DRASTIC OF A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648829October 20, 2014
STRUCTURE
WHEN I GOT INTO MY CAR IN THE AFTERNOON MY DASH BOARD HAD MELTED DUE TO THE EXTREME HEAT WAVE OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648834October 20, 2014
AIR BAGS
MY PASSENGER AIR BAG LIGHT INDICATING THAT THE AIR BAGS ARE OFF KEEPS COMING ON. I WENT TO HAVE IT FIXED WHEN THE FIRST RECALL CAME OUT BUT IT IS STILL COMING ON SAYING MY AIR BAGS ARE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648470October 17, 2014
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE TRAVELING APPROXIMATELY 30 MPH, THE HOOD LATCH FRACTURED AND RELEASED WITHOUT WARNING. AS A RESULT, THE PASSENGER AND DRIVER SIDE FENDERS SUSTAINED DAMAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644444October 14, 2014
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE HOOD OPENED INDEPENDENTLY AND DAMAGED BOTH FRONT QUARTER PANELS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V565000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,367.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644233October 13, 2014
STRUCTURE:BODY
DRIVING THE 2013 NISSAN ALTIMA AT APPROXIMATELY 6:30AM, GOING APPROX 10-15 MILES PER HOUR THE HOOD UNEXPECTEDLY FLEW OPEN. THE CAR WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE HOOD CLOSED. THE IMPACT OF THE HOOD FLYING OPEN BENT BACK METAL NEAR THE WINDSHIELD ON BOTH FENDERS AND THE BUMPER WAS SCRAPED HITTING A CURB OR SOMETHING ON THE SIDE OF THE ROAD. DUE TO THE EARLY HOUR THERE WAS NO ACCIDENT OR INJURY AS NO OTHER CARS WERE ON THE ROAD. IF THIS WOULD HAVE HAPPENED 15 MINUTES LATER, WE WOULD HAVE BEEN ON A MAJOR HIGHWAY GOING 60 MPH. PHONE CALLS WERE MADE TO NISSAN AND AS WELL, THE VEHICLE WAS TAKEN TO COCHRAN NISSAN (DORMONT, PA). IN BOTH INSTANCES WE WERE TOLD THAT THERE WERE NO ISSUES WITH THE HOOD LATCH AND NISSAN WOULD NOT PAY FOR ANY REPAIRS. ODDLY THOUGH, THE DEALERSHIP WAS WILLING TO PROVIDE US A NEW HOOD LATCH AT NO COST (WOULD HAVE TO PAY LABOR TO INSTALL). I REPORTED THE INCIDENT TO MY INSURANCE COMPANY. THEIR ADJUSTER CLEARLY FOUND FAULT WITH THE HOOD LATCH AND IN AN UNSCIENTIFIC TEST THAT HE PERFORMED, THE HOOD FAILED 9 OUT OF 9 TIMES. CALLS WERE AGAIN MADE TO NISSAN WITH THIS INFORMATION AND WE WERE TOLD 'SORRY'. THEY WERE NOT TAKING RESPONSIBILITY FOR ANY DAMAGES TO THE HOOD, BOTH FENDERS AND FRONT BUMPER. EVEN THOUGH WE WERE INFORMING THEM OF ALL THE REPORTS WE HAD FOUND ON THE INTERNET OF THE SAME THING HAPPENING ALL ACROSS THE COUNTRY WITH 2013 NISSAN ALTIMAS. WE WERE TOLD THAT MOST LIKELY WHAT HAPPENED WAS THE HOOD RELEASE WAS USED INSTEAD OF THE GAS TANK DOOR RELEASE, AS THESE 2 RELEASES ARE RIGHT NEXT TO EACH OTHER. (DOES SOMEONE SEE ANY FAULT IN THAT?). THE CLAIM FOR APPROX $2700 WENT AGAINST MY INSURANCE COMPANY AND I WAS ISSUED A CHECK FOR $2200 TO HAVE THE VEHICLE REPAIRED. GIVEN THE NEWS ON THE RECALL I WILL BE WORKING WITH MY INSURANCE COMPANY TO RECOVER THE $2700. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644240October 13, 2014
FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING ON THE EXPRESSWAY DOING ABOUT 40MPH AND THEN ALL OF A SUDDEN THE CARE SEEMED AS THOUGH IT HAD PROBLEMS SHIFTING OUT. THEN WHEN I STOP THE CAR HESITATED TO TAKE OFF AND THEN WHEN IT DID TAKE OFF IT JERK AND THE TOOK OFF. WHEN I GOT HOME I TURNED OFF THE CAR AND STARTED IT BACK UP IT DROVE FINE, BUT LATER THAT DAY WHEN I DROVE IT STARTED TO DO IT AGAIN AND THEN THE CHECK ENGINE LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644333October 13, 2014
AIR BAGS
I TOOK MY CAR TO THE NISSAN DEALER NEAR MY HOME FOR THE SAFETY RECALL ON THE FRONT PASSENGER AIR BAG NOT WORKING PROPERLY. THEY PERFORMED THE SOFTWARE "FIX" WHICH WAS ISSUED BY NISSAN. APPROX. A WEEK FOLLOWING THIS "FIX" MY 155 POUND SON WAS RIDING IN THE FRONT SEAT AND ONCE AGAIN THE LIGHT ILLUMINATED STATING THE PASSENGER AIR BAG WAS OFF EVEN THOUGH MY SON WHO IS 6 FEET TALL AND WELL OVER 100 POUNDS WAS CLEARLY SITTING IN THE SEAT. I HAVE NOT REPORTED THIS TO THE DEALER BECAUSE I ALREADY KNOW THEY HAVE DONE ALL THEY CAN. THIS IS HOWEVER VERY BOTHERSOME TO ME AS I HEAR THIS "FIX" IN FACT FIXED NOTHING AT ALL FOR MANY PEOPLE. I HAVE 2 TEENAGERS AND AN 8 YEAR OLD AND WOULD APPRECIATE BEING ABLE TO SAFELY TRANSPORT MY FAMILY IN MY BRAND NEW CAR. THIS IS MY 2ND NISSAN ALTIMA, I THOUGHT I WAS BUYING SOMETHING SAFE AND RELIABLE FOR MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644341October 13, 2014
AIR BAGS, SEATS, ELECTRICAL SYSTEM
FOR OVER A YEAR THIS VEHICLE HAS HAD AN ISSUE WHERE THE AIRBAGS WILL TURN THEMSELVES ON AND OFF . NO MATTER IF THERE IS A PERSON IN THE PASSENGER SEAT OR NOT . THE SEAT CAN BE EMPTY AND THE AIRBAGS WARNING INDICATOR LIGHT WILL RANDOMLY COME ON AND OFF . THE SAME IS TRUE WHEN THERE IS A PERSON IN THE SEAT . THE VEHICLE WAS REPAIRED NUMEROUS TIMES RIGHT AFTER PURCHASE , IT WAS FIXED FOR THE SAFETY RECALL FOR THIS PROBLEM AND IT HAS BEEN REPAIRED NUMEROUS TIMES SINCE . THE PROBLEM CONTINUES . NISSAN CORPORATE HAS REFUSED TO RE PURCHASE THIS OBVIOUS LEMON AND HAS SAID THEY WILL CONTINUE TO ATTEMPT TO FIX IT . SINCE THEY HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM ... THEY NOW HAVE RESORTED TO BLAMING THE DEALERS . SEARCH VIMEO FOR 2013 NISSAN ALTIMA AIRBAG LIGHT AND YOU WILL SEE THE VIDEO OF THIS ISSUE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644203October 12, 2014
AIR BAGS
FRONT PASSENGER AIR BAG WARNING LIGHT STAYS ON WITH ADULT PASSENGER IN SEAT. INDICATES "AIR BAG OFF" CONTINUALLY EVEN THOUGH THERE IS AN ADULT WEIGHING MORE THAN 120 LBS. IN PASSENGER SEAT. RECALL SERVICE FOR "NTB14-027 OCS REPROGRAM" HAD BEEN PERFORMED BY NISSAN DEALER ON THIS VEHICLE ON JUNE 18, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643843October 10, 2014
AIR BAGS, ELECTRICAL SYSTEM
PASSENGER AIRBAG LIGHT IS STATING THAT IT IS OFF, WHEN THE SEAT WAS OCCUPIED BY AN ADULT. THERE WAS A RECALL ISSUED AND THE CAR WAS TAKEN TO THE DEALERSHIP TO HAVE THIS FIXED. THE RECALL DID NOT SOLVE THE PROBLEM. IT HAS BEEN TAKEN TO THE DEALERSHIP MULTIPLE TIMES SINCE THE RECALL TO HAVE THE PROBLEM CORRECTED. I HAVE VIDEO EVIDENCE OF THE LAST TIME IT HAPPENED. THE DEALERSHIP ([XXX]) STATES THAT NISSAN CAN NOT DO ANYTHING FURTHER. THE NISSAN 800 NUMBER STATED THE SAME. BOTH WANT TO PUSH THE ISSUE TO THE OTHER WITH NO ONE PROVIDING RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643324October 8, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE REAR DRIVER SIDE PASSENGER SUSTAINED A HEAD AND HAND INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER ALSO SUSTAINED A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10640754October 2, 2014
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE HOOD OF THE VEHICLE ERRONEOUSLY UNLATCHED AND OPENED. THE FAILURE OBSTRUCTED THE DRIVER'S VISION AND CREATED EXTENSIVE BODY DAMAGE TO THE VEHICLE. DURING THE FAILURE, THE SECONDARY LATCH ALSO MALFUNCTIONED AND ALLOWED THE HOOD TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639147September 25, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE AIR BAG SENSOR FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638645September 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT AIR BAG DEACTIVATED INTERMITTENTLY, EVEN WHEN THE SEAT WAS OCCUPIED. THE WARNING INDICATOR WAS ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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