Nissan Altima Complaints (2017)

393 consumer complaints on file.

#11488989October 12, 2022
AIR BAGS
I was driving for work and all the sudden the airbag light came on and stayed on. Was told I had an Error Code B0020 and that the LF drive side airbag needed to be replaced. It will be 3000 to fix, or I have NO AIRBAGS working in my car to drive my family. The car has been serviced every couple months since purchase. No accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487391October 1, 2022
STEERING, SUSPENSION
loose steering at highway speeds and going around a curve on the highway also have clunking from the rack and pinion but the dealer says the clunk is normal but it doesn't feel normal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486143September 23, 2022
EXTERIOR LIGHTING
Headlights are to dim to see the road at night. Very dangerous. This has gotten progressively worse. When researching I found their are class action lawsuits about this issue. While there does not appear to be an official recall, I was not notified of the lawsuit and wonder why there is not an official recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486144September 23, 2022
STRUCTURE:BODY
The locking mechanism on the rear passenger door has broken twice. The electric switching mechanism does not lock or unlock the door. Has to be done manually. Additionally the child safety lock also had to be replaced on the same door. Causing the door to only be able to be opened from the outside. Both are potentially very dangerous in the emergency situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484785September 16, 2022
UNKNOWN OR OTHER
On September 14, 2022 at about 7: 30 PM I attempted to shift from park to reverse and the gear shift would not move from park. I reset the park brake and released it once again thinking perhaps the brake did not fully release but it would not go into reverse. The gear shift was locked. I restarted the car and did everything I normally do and still nothing. I wiggled the shift after making sure I pressed the release lock on the shift at the same time and made sure the break was not the cause. Finally the shift released and I was able to put it into reverse. The next morning the same thing happened. I am taking it to the shop for an evaluation. My concern is that this situation is happening more than consumers are reporting and I suggest that NISSAN should look into having a recall for whatever the fix is to correct this so that wear and tear is not what it is considered as. As a result I would like to know what can be done to better address this inevitable problem with the gear shift
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484128September 12, 2022
POWER TRAIN
The transmission failed at around 44,000 miles. It started losing power on the Highway causing it to lunge forward at times and die out while pulling out and slowing down. Eventually the reverse gear stopped working . It would stall above1,000 RPMs and only operate at low speeds. Nissan knows good and well about this issue and does nothing to offer monitory assistance of replacing the transmission and not much of A guarantee on A replacement only A year warranty . They should be pulling these hazardous cvt transmissions out and pull these cars off the market before someone gets killed. The cost of replacing this transmission is over 5,000 and that’s only A limited 1 year warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482968September 6, 2022
STRUCTURE:BODY, VISIBILITY/WIPER
I was driving in the highway, and suddenly my hood flew open. I could not see I had to slow then and pull over to the side. Because of the hood coming up it cracked my windshield and the hinges damaged both sides of the front fenders. I have been trying to get an appointment for the recall at multiple Nissan service centers since January of 2022. This incident happened in December , it is now September 06 2022. I am sitting at a Nissan service center and they are telling me they are not responsible call the insurance. As I explain to the agent the insurance is not going to fix it due to the problem caused by a recall. Now the agent is telling me that I will have to make another appointment and it will be 8-9 months before they can get to it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481628August 28, 2022
POWER TRAIN
While driving down the highway at 70 mph approximately 23 miles from my house, my car began to jolt and the RPM on the instrument began to fluctuate up and down. I heard the sound of the car braking, but I was not on the brakes. There was no warning light (engine light was not lit at that time). I was able to drive the car 23 miles back to my house with it jolting and with the sounds of sudden braking. I was fearful that the car would stop on the road. I took the car in to a local repair shop on 07/29/22 because our local Nissan dealership was backup for two weeks and could not check it out. While driving I experienced the same problems then the engine light came on. My car began to rumble and shake. I was able to drive it to have it to have it checked out, not without some hesitation when putting the car in drive. The technician checked the OBD and it gave him a transmission code. I drove my car to the local Nissan dealership and they informed me several days later that the transmission has gone out and cost $6500 to repair. Of course the extended warranty is out. There should be no way the transmission should have gone out at 78,000 miles. I have a 2010 Nissan and have never experienced transmission issues and it has well over 120,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481134August 25, 2022
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
The contact owns a 2017 Nissan Altima. The contact stated while driving on the highway, the vehicle inadvertently accelerated and then independently decelerated. The contact stated that he was able to drive the vehicle back to the residence. The contact then stated that after he turned off and restarted the vehicle, the check engine warning light illuminated, and the gear shifter failed to engage. The vehicle was not diagnosed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. A case was opened. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480457August 21, 2022
POWER TRAIN
Follow-up to issue #11479380 Just 6 days ago, I filed a complaint regarding acceleration issues with my 2017 Nissan Altima. Unfortunately, yesterday (8/20/2022), I was involved in an accident with the car as a direct result of these ongoing acceleration issues. I was the driver in the driveway of a friend’s house and as I tried to pull closer to the house (to perform a K-turn in a tight spot), with my foot (lightly) on the gas pedal, the car suddenly surged forward and hit the house. A passenger and I both experienced minor injuries (no medical attention required), and both the car and the house now require repairs. I’m in touch with both my insurance and Nissan about this accident, but no longer feel safe driving this vehicle (which is now pending repairs due to this accident). I wanted to post a follow-up since there was an accident directly related to this issue.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11479633August 16, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2017 Nissan Altima. The contact stated that while driving at various speeds, the driver-side heat would shine dimly without warning while in use. Due to the failure, the contact would have to use her high beam headlights to safely operate the vehicle at night. The contact had reached out to the dealer and was informed that both headlights would need replacement to repair the vehicle. The contact was informed that the parts were on backorder; the vehicle had yet to be serviced. The manufacturer was notified of the failure and was given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479675August 16, 2022
AIR BAGS
I own a 2017 Nissan Altima. It has 57,000 miles. About a week ago, I started the car after it was parked overnight and the air bag light illuminated and stayed on. This vehicle had not been in an accident and I am the only driver of this vehicle. I took the vehicle to a Nissan dealership. They diagnosed it and I was told it would be a $3,000.00 repair (although I have not seen a copy of the diagnostic findings). I did get a copy of a partial listing of the parts involved which included: pressure detection sensor, curtain module assembly, side air bag module assembly, air bag pressure detect module and to replace the left seat back frame assembly. Unfortunately, my extended warranty does not cover air bags. I am wondering if my car should have been included in the air bag recall that included the 2016 Nissan Altima. It is difficult for me to understand how my 5 year old car with no accidents has an airbag system that needs such and intensive and significant repair. I'm not a mechanic by any means, but I would think it should be no more than a faulty sensor causing the light to come on without a cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479380August 15, 2022
POWER TRAIN
I've been experiencing ongoing transmission problems with my car for over 2 years now. The most common problem is when I come to a complete stop, then step on the gas, the car hesitates for about 5 seconds and then takes off very quickly. This happens intermittently, usually after the car has been running for about 15 minutes (or more) although I have had it happen after running for shorter periods of time. If I turn the car off and back on, it does solve the problem temporarily. I can't even count how many times this has happened to me - probably more than 100. My biggest concern with this issue is when I'm at a multi-way stop sign with at least 1 other car at the intersection. It may be my turn to go and I'm trying to go, but other cars may perceive that I'm waiting to let them go. I've taken it to 2 different dealerships and they have not been able to replicate the problem, but most recently, I did send one of those dealerships a video showing the problem. My first report to a dealership was on 6/24/2020 and I've reported it several times since, but they have not done anything to fix it since they were not able to replicate the problem themselves. I sent a video on 7/17/2022 but have yet to hear a response from Nissan. Another issue I've had is general loss of power or inability to shift out of low gear (which has only happened a handful of times, i.e., less than 5 times). For example, merging on a busy highway with a short merge lane and my car had very little power to merge in a small window. And once merged, the car wouldn't shift past 2nd gear, limiting my speed. The second example, I was stopped going up a hill and when I stepped on the gas, I had no power, then it seemed to have a little power but would not shift out of first gear. In both instances, I pulled over and turned the car off and back on and it was ok again. I listed a date below but this is an ongoing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478943August 12, 2022
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Delays in acceleration. When operating the vehicle. At a complete stop. When I depress the gas pedal there is a few seconds delay before the vehicle starts to accelerate. No warnings appear on dashboard. No check engine light, no visible indication of problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478903August 11, 2022
EXTERIOR LIGHTING
Class action suit letter received that on car headlights would be replaced as they are very dim. North Plainfield, nj Nissan has said for past 4 months they are on back order. Dangerous situation and I believe they do not want to spend money to comply with class action suit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477543August 4, 2022
UNKNOWN OR OTHER, POWER TRAIN
Delay acceleration at stop sign/red light : car moves very slow after pressing the gas paddle, engine revs 3-4K. It is really a safety issue when it comes to left turns with incoming traffic. Car move slow after complete stop with pressed gas paddle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477656August 4, 2022
POWER TRAIN
At around 85,000 miles transmission (CVT) started slipping at high speeds (60-70 on the highway). As time has went on, it now slips in every gear, jumps, shudders, and often times will leave me stranded. Now I cannot travel more than 15-20 miles and the car starts acting up (transmission slipping, not engaging, will nto shift gears, etc.) Contacted Nissan and they say it is not under warranty but it is a 2017 and they now include a 7 years warranty on all CVT's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477331August 3, 2022
POWER TRAIN
Know issue by Nissan with 2013-17 Altima. I experienced Pedal throttle delay response with no engine acceleration. They have identified the issue in the vehicles , but will not fix. I just took my vehicle to the dealer today and they said that they could not find anything wrong. I found many online forums and Nissan documents outlining the issue just as I have experienced. Nissan service bulletin NTB16-110L
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476921August 1, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM
After being stopped, waiting to turn left at an intersection, pressing on the gas pedal produced no acceleration for several seconds. This is not he first time that this has happened and could easily lead to an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472689July 7, 2022
UNKNOWN OR OTHER
My problem began about a year to a year and a half ago. When I come to a full stop, and I press the accelerator pedal down, the engine does not rev, the RPM’s do not go up and the car does not move for about 3-5 seconds, and then the car just starts accelerating rapidly all of a sudden. This problem has been persistent and very random. It has occured countless times and at first I thought oh, that’s weird, maybe the car was just on an incline but that was not the case because it kept happening over and over. This problem has become more persistent and it is very scary, as whenever I am trying to turn left at a green light at a busy intersection, there have been times that I was almost hit by an on-coming car because my car would just roll for about 3-5 seconds, regardless of how far down I pressed the accelerator pedal, and then it would very rapidly accelerate all at once. I do not know what the issue could be, there has never been a check-engine light, nor any errors or codes. My mechanic can’t do anything for me as they do not know what the problem could be. I urge you, can you please, please help me with this by issuing a recall, or contact Nissan on me and many other Nissan Altima owners behalf as there is a lot of evidence that this problem is very wide-spread. My car currently has 47,000 miles on the odometer, and I have done regular maintenance as required in the owners manual. I simply do not know what to do, and I also do not want to keep driving a car that potentially puts my own life, as well as other road users at risk. Please I urge you to look into this problem and contact me as soon as possible. At this point I would really like to resplve this issue as soon as physically possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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