Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#10863239May 4, 2016
ELECTRICAL SYSTEM
WHEN THE TURN SIGNAL AUTOMATICALLY RETURNS TO THE OFF POSITION AFTER A RIGHT HAND TURN, THE LEFT TURN SIGNAL STARTS BLINKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862722May 3, 2016
ENGINE
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. AFTER PERFORMING AN OIL CHANGE, THE INDEPENDENT MECHANIC NOTICED WHITE SMOKE COMING FROM THE ENGINE COMPARTMENT. UPON INSPECTION, THE VEHICLE ERUPTED INTO FLAMES AND AN ABNORMAL BURNING ODOR WAS PRESENT. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO A REPAIR FACILITY WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,808.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10862481May 2, 2016
STRUCTURE:BODY
WHILE DRIVING AT MERE 25 MPH, THE HOOD FLUNG OPEN AND RESTED PARALLEL TO THE WINDSHIELD. THIS UNNATURAL POSITION FOR THE HOOD AND THE PRESSURE IT EXERTED ON DRIVER/PASSENGER SIDE CORNERS OPENED THEM UP LIKE A CAN OPENER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862136April 29, 2016
POWER TRAIN
CVT TRANSMISSION RECALL. AT 74000 MILES, THE TRANSMISSION UNEXPECTEDLY WENT OUT. CALLED NISSAN DEALERSHIP AND A MECHANIC WAS ABLE TO IDENTIFY ISSUE. HE STATED THAT IT IS UNFORTUNATELY VERY COMMON. CAR JUDDERS WHILE IN DRIVE. INITIALLY STARTED WHOLE DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861884April 27, 2016
UNKNOWN OR OTHER
A/C DOES NOT COOLING, JUST HOT AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860935April 22, 2016
AIR BAGS
THE PASSENGER SIDE AIRBAG "OFF" LIGHT WILL ILLUMINATE WHEN A PASSENGER AROUND 130 LBS SITS IN THE PASSENGER SEAT. WHEN THIS OCCURS (ABOUT HALF OF THE TIME), THE LIGHT ILLUMINATES UPON ENGINE STARTUP AND THE PASSENGER IS SEATED. THE ONLY WAY TO GET THE LIGHT TO TURN OFF IS TO SHUT OFF THE CAR AND RESTART IT WITH THE PASSENGER STILL IN THE SEAT. THE PASSENGER AIRBAG "OFF" LIGHT DOES NOT ILLUMINATE WHEN I START THE CAR FIRST, AND THEN THE PASSENGER SITS IN THE SEAT. I HAVE ALSO NOTICED THE LIGHT ILLUMINATE WHEN MY 5 LB WORK BAG IS IN THE PASSENGER SEAT AND I TAKE A SHARP TURN AROUND A HIGHWAY RAMP (TURNING FOR ABOUT 10 SECONDS). THIS ALL OCCURS EVEN AFTER THE CAR WAS RE-PROGRAMED UNDER RECALL 14V138000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860964April 22, 2016
SERVICE BRAKES
DRIVING IN RUSH HOUR TRAFFIC ON THE INTERSTATE, I HEARD A NOISE BUT COULD NOT DISTINGUISH WHAT IT WAS OR WERE IT CAME FROM. THE NOISE EVENTUALLY GOT LOUDER AND AFTER APPLYING BRAKES IN TRAFFIC THE CAR STRUGGLED TO ENGAGE INTO DRIVE. I MADE IT OFF THE EXPRESSWAY TO A DEALERSHIP. UPON INSPECTION, THE BRAKE CALIPER CAME OFF AND WAS GRINDING INTO THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860012April 18, 2016
AIR BAGS, STRUCTURE:BODY
MY ALMOST 14 YEAR OLD SON WHO IS 106 LBS. SITS IN THE PASSENGER SEAT AS WELL AS A MALE FRIEND WHO IS 220. THE PASSENGER AIR BAG LIGHT REMAINS "OFF" WHEN IT SHOULD BE ENGAGED. I TOOK IT TO A NISSAN DEALER AND THEY SAID THAT THEY RESET IT AND MY SON MAY NOT BE "HEAVY ENOUGH". I AM VERY UPSET AT HOW THEY HANDLED IT (THEY DIDN'T) AND I CAN GUARANTEE IF THERE IS AN INCIDENT THAT HAPPENS AND THESE WERE DEFECTIVE, THERE WILL BE ISSUES. I HAVE READ ONLINE THAT NUMEROUS OTHER PEOPLE HAVE THE SAME PROBLEM AND THEY SAID THEY HAVE TO RESTART THE CAR TO GET IT TO GO OFF. I AM NOT DOING THAT OR BUYING IT. I WAS TOLD THAT IF NISSAN DOES NOT RECOGNIZE THIS PROBLEM FOR THIS SPECIFIC YEAR AND MODEL, THAT THE RECALL WITH NOT BE COVERED. IT IS OBVIOUSLY AN ISSUE. SECONDLY, I MADE AN APPT 3 WEEKS IN ADVANCE FOR MY HOOD LATCH TO BE REPAIRED TO ALLOW FOR THE PART TO GET IT. I DROVE 1.25 HRS TO GET IT REPLACED, SAT THERE FOR 2 HOURS TO BE TOLD THAT THEY WERE PUTTING IN IT AND THEN "DID NOT HAVE IT IN". THEY HAD ME TAKE A RENTAL CAR HOME "TO HAVE A SUPERVISOR LOOK AT MY AIRBAG" AS IT WAS OVER THE WEEKEND. I GOT A DISGUSTING CAR FOR 5 DAYS TO FIND OUT NOTHING HAD BEEN REPAIRED. I "NEED TO STOP IN WHEN I AM IN TOWN SOMETIME" TO GET MY HOOD LATCH REPLACED. REALLY???? I WILL NEVER GO BACK TO BILLION NISSAN IN SIOUX CITY. POOR SERVICE. I WOULD LIKE BOTH OF THESE ISSUES TAKEN CARE OF PROMPTLY. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. THANKS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855524April 14, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE PARKED, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE PASSENGER SUSTAINED A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. ON SEVERAL OCCASIONS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. ....UPDATED 06/15/16 *BF *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10854299April 8, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853948April 7, 2016
FUEL/PROPULSION SYSTEM
AFTER REFUELING CAR STUDDERS AND SHUTS DOWN. YOU HAVE TO RESTART IT COUPLE OF TIMES. IT SEEMS LIKE THE CAR IS NOT GETTING FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854105April 7, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE INTERIOR PASSENGER SIDE DOOR HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/ LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853641April 5, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. WHILE THE CONTACT'S VEHICLE WAS AT A STOP LIGHT, IT WAS STRUCK HEAD ON BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,437.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10853111April 2, 2016
AIR BAGS
PASSENGER SIDE AIRBAG INDICATOR LIGHT SAYS IT'S OFF WHEN AN ADULT PASSENGER OF SUFFICIENT WEIGHT IS BUCKLED UP AND OCCUPYING THE FRONT PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852886April 1, 2016
UNKNOWN OR OTHER
I HAD MY 3 PENDING RECALLS REPAIRED THIS WEEK AT THE NISSAN DEALERSHIP, YET ONE IS STILL LEFT ON THE SAFERCAR.GOV WEBSITE (EVEN THOUGH IT SHOWS NO RECALLS ON THE NISSAN WEBSITE) I CANNOT EXPORT MY CAR OVERSEAS UNTIL THE SITE HAS BEEN UPDATED. PLEASE ASSIST, THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852788March 31, 2016
STRUCTURE:BODY
THIS COMPLAINT IS REGARDING THE NISSAN RECALL REF. 16V-029 RELATED TO THE HOOD LATCH ASSEMBLY. NISSAN SEEMS TO HAVE PUT IN PLACE A REPAIR PROCEDURE THAT IS DIFFERENT THAN WHAT IS ADVERTISED IN THE RECALL LETTER. THIS PROCEDURE IS EXCESSIVELY BURDENSOME, REQUIRING THE VEHICLE OWNER TO SCHEDULE A FIRST APPOINTMENT TO INSPECT THE CAR, THEN A SECOND APPOINTMENT TO PERFORM THE ACTUAL REPAIR. THE RECALL LETTER ADVERTISES A SINGLE APPOINTMENT IS NEEDED TO PERFORM THE REPAIR, SO THIS PROCEDURE RUNS CONTRARY TO THE TEXT OF THE RECALL LETTER. THIS SEEMS TO BE KNOWN TO DEALERS AS: PC426 ALTIMA HOOD LATCH NTB16-011
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852446March 30, 2016
AIR BAGS
LAST YEAR THERE WAS NHTSA RECALL 15V-681 WHICH RELATES TO THE OCCUPANT CLASSIFICATION SYSTEM (OCS). THIS IS THE CONTROL UNIT THAT TURNS THE AIR BAG PROTECTION ON/OFF BASED ON THE SIZE OF THE PASSENGER... I TOOK MY CAR TO THE NISSAN DEALER BUT THE ISSUE CONTINUES. SOME TIME LATER WHEN I ASKED THE SERVICE MAN ABOUT IT, THEY SAY THE CAR IS OUT OF WARRANTY, AND WANT TO CHARGE ME TO CHECK AND FIX THE OCS. WHICH IS PART OF THE NHTSA RECALL 15V-681 WHAT IS MY RECOURSE? I HAVE TWO KIDS, A 16 AND A 20 YEARS OLD. THE AIR BAG WILL BE TURNED ON OR OFF ON EITHER OF THEM RANDOMLY. IT ALMOST SEEMS THAT THE TEMPERATURE OF THE DAY HAS SOMETHING TO DO WITH IT. ANOTHER ISSUE WITH THE CAR IS THAT THE PARKING BRAKE LIGHT STAYS ON AFTER THE PEDAL HAS BEEN RELEASED AND THE CAR IS BEING DRIVEN NORMALLY... AGAIN MY GUESS IS THAT IT SEEMS TO OCCURRED MORE WHEN IT IS COLD BUT IT IS INTERMITTENT. I HAVE TAKEN A VIDEO OF THE OCCURRENCE TO SHOW THE DEALER BUT THEY DON'T CARE ABOUT IT. I CANT SEND YOU THE VIDEO BECAUSE IT IS TOO BIG (MORE THAN 20MB) AND YOU ONLY ALLOWS A FILE NO BIGGER THAN 5 MB THE ISSUE IS STILL GOING ON BUT SINCE IT IS INTERMITTENT THE DATE BEFORE IS ONLY A REFERENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852165March 29, 2016
ELECTRICAL SYSTEM
DASHBOARD CLUSTER WENT OUT WHILE DRIVING. LOST SPEEDOMETER, ODOMETER AND ALL OTHER GAUGES ETC. CAR ONLY HAD 55,000 MILES ON IT. I TURNED MY CAR ON AND STARTED DRIVING OUT OF MY DRIVEWAY, ON MY WAY TO THE NISSAN DEALER TO FIX OTHER RECALLS, WHEN IT WENT OUT. I PULLED OVER, RESTARTED MY CAR AND STILL NOTHING. HAD TO EXIT CAR TO SEE IF LIGHTS/BLINKERS WERE WORKING AND THEY STILL WERE, BUT NO SIGN FROM INSIDE THAT THEY WERE. DROVE TO DEALER WITHOUT SPEEDOMETER ETC FOR AN APPOINTMENT AT NISSAN DEALERSHIP THE NEXT MORNING. NISSAN NOT EVEN WILLING TO ADMIT THIS IS A SAFETY ISSUE. ABOUT A $878 REPAIR, WITH CAR JUST OUTSIDE OF WARRANTY. I CONTACTED NISSAN CONSUMER AFFAIRS AND THEY ARE NOT WILLING TO ACCEPT RESPONSIBILITY OR MAKE ANY REIMBURSEMENT OF ANY TYPE. I TALKED WITH LAUREN AT 615.725.7907. SHE STATED THAT IF THERE IS A RECALL I CAN SUBMIT RECEIPTS AND THEY MAY REIMBURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852189March 29, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 65 MPH, THE VEHICLE SLOWED INDEPENDENTLY TO 45 MPH. THE VEHICLE THEN INDEPENDENTLY ACCELERATED TO 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WENT INTO SAFE MODE. THE CONTACT WAS ALSO INFORMED THAT THE CVT TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851787March 26, 2016
AIR BAGS
I HAVE HAD ONGOING PROBLEM WITH THE PASSENGER AIRBAG SINCE THE CAR WAS NEW. THE YELLOW LIGHT ON THE THE DASH WILL SOMETIMES STAY ON, INDICATING THAT THE PASSENGER AIRBAG IS DISABLED, EVEN WITH A 150 LB ADULT SITTING PROPERLY IN THE SEAT. IF I PULL OVER AND TURN OFF THE CAR AND RESTART, IT USUALLY GOES OUT. I HAVE REPORTED THIS NUMEROUS TIMES TO THE DEALER (I ALSO HAVE PICTURES OF THE LIGHT STAYING ON), BUT HAVE BEEN TOLD THAT THEY HAVE DONE EVERYTHING THEY CAN, BUT CANNOT FIX THE PROBLEM. I ALSO HAVE REPORTED THIS TWICE ON THIS SITE (NHTSA), BUT NOTHING HAS BEEN SOLVED. IT IS OBVIOUS THAT BOTH NISSAN AND NHTSA DON'T CARE ABOUT THIS SAFETY ISSUE, AS MANY, MANY OTHERS HAVE REPORTED THE SAME PROBLEM ON THIS SITE DURING THE LAST SEVERAL YEARS. WHEN SOMEONE GETS KILLED BECAUSE THEIR PASSENGER AIRBAG FAILS TO WORK, MAYBE SOMETHING WILL GET DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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