Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11051233November 29, 2017
AIR BAGS
MY AIRBAG INTERMITTENTLY DOES NOT COME ON WHEN SOMEONE IS IN THE PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048870November 28, 2017
VISIBILITY/WIPER, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 75 MPH, THE HOOD INDEPENDENTLY OPENED AND DAMAGED THE WINDSHIELD AND ROOF. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DRIVEN AWAY BY THE CONTACT. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT SHE HAD TO PAY FOR THE REPAIRS AND REQUEST REIMBURSEMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V029000(LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11048826November 27, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WE HAVEN'T DRIVEN THE CAR IN LIKE 10 DAYS AND TRIED STARTING IT AND IT WOULDN'T START. GOT THE CAR JUMP STARTED AND NOTICED THAT EVERY TIME I TURNED THE STEERING WHEEL THE CAR BOGGED DOWN THE NAVIGATION SYSTEM SHUTS OFF AND THE STEERING WHEEL BECOMES VERY DIFFICULT TO TURN. ALSO THE SAME EXACT THING HAPPENS WHEN I PUT THE CAR IN REVERSE AND TURN THE STEERING WHEEL, THE NAVIGATION SYSTEM AND THE BACK UP CAMERA GOES COMPLETELY DARK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11048408November 25, 2017
EXTERIOR LIGHTING
MY 2013 NISSAN ALTIMA HAS DANGEROULSY DIM HEADLIGHTS. I HAVE CHANGED THE BULBS 4 TIMES NOW AND THERE IS NO CHANGE. WE TOOK IT TO A NISSAN DEALERSHIP, THE TECHNICIAN SAID THAT IT IS A KNOWN MANUFACTURING DEFECT AND HE RECOMMENDED LED BULBS. I CHANGED THE BULBS AGAIN TO LED ONES AND NOTHING CHANGED. I CANNOT SEE MORE THAN A CAR LENGTH IN FRONT OF MY CAR AT NIGHT. WHEN A CAR IS BEHIND ME WITH REAL HEADLIGHTS, IT THROWS A SHADOW AND MAKES IT MORE DIFFICULT TO SEE IN FRONT OF THE CAR. I CANNOT SEE WHERE I AM TURNING AND I AM AFRAID I AM GOING TO HIT A PEDESTRIAN OR RUN OFF THE ROAD BECAUSE OF SUCH POOR VISIBILTY FROM THE DIM HEADLIGHTS. NISSAN IS AWARE OF THIS DEFECT. I HAVE READ COMPLAINTS FROM MANY OTHER ALTIMA DRIVERS WHO HAVE THE SAME DANGEROUS ISSUE. THERE IS A DEFECTIVE REFLECTIVE FILM IN THE LIGHT PROJECTOR THAT PEELS AND DOESN'T PROJECT THE LIGHTS CORRECTLY. THIS ISN'T A WARRANTY ISSUE, IT IS A SAFETY ISSUE. THE TECHNICIAN SAID THERE IS NO "FIX" FOR THIS ISSUE WITHOUT CHANGING OUT THE WHOLE ASSEMBLY. VERY DANGEROUS DRIVING AT HIGHWAY SPEEDS WITH ONLY A CARLENGTH OF LIGHT IN FRONT AND NONE TO THE SIDES. THIS SHOULD BE A RECALL BECAUSE OF THE DANGER IT POSES TO DRIVERS AND OTHER ON THE ROADS. IT IS A KNOWN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048216November 24, 2017
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS ARE EXTREMELY DIM. I HAVE AND THE BULBS CHANGED TWICE. AFTER CHANGING THEM IT MADE NO DIFFERENCE IN THE BRIGHTNESS OF THE LOW BEAM. I HAVE TALKED TO THE SERVICE DEPARTMENT AT NISSAN WHERE OUR CAR IS SERVICED AND HE HAS STATED THAT THEY HAVE ALSO HAD SEVERAL COMPLAINTS ABOUT PEOPLE HAVING PROBLEMS WITH LOW BEAM. AFTER GETTING ONLINE AND CHECKING OUT TO SEE WHAT PEOPLE HAVE SAID IT APPEARS THE LIGHT ASSEMBLY HAS TO BE REPLACED WHICH RUN SOMEWHERE BETWEEN 700 TO $1,000 AT THE DEALERSHIP. THE CAR IS ACTUALLY UNSAFE TO DRIVE AT NIGHT UNLESS I USE MY HIGH BEAMS AND THIS HAS BEEN CAUSING A PROBLEM TO THE OTHER CARS THAT ARE ON THE ROAD. IT'S WAY TOO DANGEROUS TO DRIVE IT IN THIS CONDITION SO I'VE BEEN LOOKING AT HAVING TO PURCHASE AFTERMARKET REPLACEMENT ASSEMBLIES BECAUSE THEIR COST IS MUCH LESS THAN THE DEALERSHIPS. I'M ASSURED THAT NISSAN IS AWARE OF THIS PROBLEM BUT DOES NOT WANT TO DO ANYTHING TO CORRECT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048230November 24, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
MY 2013 NISSAN ALTIMA IS STALLING WHEN BEING SHIFTED INTO REVERSE OR DRIVE. THE FIRST INSTANCE THAT THIS HAPPENED, I WAS DRIVING AND SLOWING DOWN AT AN INTERSECTION. THE RPM'S DROPPED, THE CAR SHOOK A LITTLE AND IT DIED. I HAD TO PUT IT INTO PARK AND RESTART. I WAS ABLE TO MAKE IT ABOUT 2 MILES AWAY WHEN IT DID IT AGAIN, THIS TIME ON A RESIDENTIAL STREET THANKFULLY. I TRIED ABOUT 5 TIMES AND WAS NOT ABLE TO MOVE THE VEHICLE, EVERY TIME I SHIFTED IT INTO DRIVE, IT STALLED. I HAD IT TOWED TO A LOCAL SHOP AND THEY WERE NOT ABLE TO REPRODUCE THE ISSUE. THEY DID HOWEVER TELL ME THAT THIS IS A VERY COMMON ISSUE AND GAVE ME A PRINT OUT FROM A MECHANICS FORUM SHOWING MANY OTHER VEHICLES LIKE MINE EXPERIENCING THE SAME ISSUE. I TRIED TO DRIVE IT FROM THE ORIGINAL SHOP TO THE NISSAN DEALER, IT STALLED IN THE MIDDLE OF AN INTERSECTION AS I WAS TRYING TO TURN LEFT. I HAD TO RESTART, PUT IT IN NEUTRAL, GIVE IT GAS AND THROW IT INTO DRIVE TO MAKE IT THROUGH THE INTERSECTION. RIGHT AFTER THAT, AS I WAS DRIVING THROUGH THE NEIGHBORHOOD, I CAME TO A STOP AND IT STALLED AGAIN, IT CONTINUED TO DO THIS MULTIPLE TIMES WHEN PUTTING IT INTO DRIVE. I HAD TO HAVE IT TOWED AGAIN, THIS TIME TO THE DEALER. THE NISSAN DEALER IS NOW TELLING ME THAT THEY ARE UNABLE TO REPRODUCE THE PROBLEM AND WANT ME TO PAY FOR A SOFTWARE UPDATE. THEY 'THINK' IT'S THE TRANSMISSION BUT IT IS NOT GIVING ANY ERROR CODES, SO THEY DON'T KNOW FOR SURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048266November 24, 2017
AIR BAGS
TAKATA RECALL ON AUGUST 15, 2017 I WAS IN AN ACCIDENT ON MY WAY TO WORK IN WHICH I SWERVED SO I WOULDN'T HIT A DEER AND INSTEAD HIT A TREE DAMAGING THE FRONT MIDDLE PORTION OF MY CAR WHICH,,,TO MY SURPRISE,,,, MY AIRBAGS NEVER DEPLOYED AND THE UPPER PORTION OF MY CHEST HIT THE STEERING WHEEL ... AFTER THE TOW TRUCK COMPANY CAME & GOT MY VEHICLE ,, MY HUSBAND TOOK ME TO THE URGENT CARE CLINIC WHERE THEY TOOK XRAYS OF MY CHEST FINDING THAT IT WAS JUST SEVERELY BRUISED... THE CAR WAS TAKEN TO CLYDES AUTO BODY IN SALIDA, CO. WHERE IT WAS REPAIRED I HAVE ALL THE DOCUMENTS,,, PICTURES OF THE DAMAGED CAR , & HOSPITAL RECEIPTS & RECORDS IF REQUIRED UPON READING THIS COMPLAINT... PLEASE RSVP ASAP,,, THANKYOU [XXX] PICS OF THE CAR DAMAGE ON MY CELLPHONE IF NEEDED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11047714November 21, 2017
UNKNOWN OR OTHER
WE HAVE A CUSTOMER WHO IS LEASING THIS VEHICLE FROM US. THERE WAS A HOOD LATCH RECALL THAT WAS PERFORMED IN MAY 2017. THE HOOD LATCH STILL WILL NOT OPEN. THE CUSTOMER CANNOT DRIVE IT. I WENT TO ORR NISSAN IN HOT SPRINGS, AR AND THEY SAID THIS RECALL IS NOT WARRANTIED. WE HAVE TRIED TO DIAGNOSE OPENING THE HOOD LATCH, BUT ARE HAVING NO SUCH LUCK TO ASSIST THIS CUSTOMER. THE CUSTOMER DOES NOT WANT TO SPEND ANY ADDITIONAL MONEY AT THIS POINT. IS THERE ANYTHING THAT YOU CAN DO TO HELP TO HONOR AND WARRANTY THIS RECALL THAT WAS ALREADY PERFORMED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047779November 21, 2017
AIR BAGS
THE PASSENGER AIRBAG LIGHT ON THE DASH INTERMITTENTLY STAYS ON, INDICATING THAT IT IS DISABLED, EVEN WITH A 150 LB ADULT SEATED IN THE PASSENGER SEAT. THIS HAS BEEN A PROBLEM SINCE WE PURCHASED THE CAR NEW IN 2013. I HAVE TAKEN THE CAR IN MANY TIMES. THE MOST RECENT TIME WAS ABOUT ONE MONTH AGO. THIS WAS AFTER WE HAD THE RECALL PERFORMED A COUPLE OF MONTHS AGO. WHAT THEY DID FOR THE RECALL DID NOT WORK, SO I TOOK IT BACK TO THE SAME DEALER, BILL ROBERTSON NISSAN. THEY HAD THE CAR ALL DAY AND THEY SAID ALL THEY DID IS CHECK THE WIRE CONNECTIONS AND THEY WERE OK. NISSAN KNOWS THERE IS A PROBLEM WITH THE PASSENGER AIRBAG SYSTEM ON THIS MODEL (AND OTHERS) BUT SO FAR THEY EITHER CAN'T OR WON'T DO WHAT IS NECESSARY TO FIX THIS. THIS IS A MAJOR SAFETY PROBLEM AS THE PASSENGER AIRBAG WON'T WORK IF THIS LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047261November 19, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL - RECEIVED NOTICE OF RECALL ON AIRBAGS. WILL BE TAKING IN VEHICLE TO HAVE FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047183November 18, 2017
AIR BAGS
TAKATA RECALL, DASHBOARD WARNING LIGHT ILLUMINATES, DIAGNOSTC PORT DOES NOT SHOW ANY CODE FOR THIS PROBLEM. HAD TAKEN TO DEALER RECALL A R105 NTB14-02. AND STILL A PROBLEM WITH SEATBAG ILLUMINATING. HAD IT REPROGRAM AND CAME BACK ON AGAIN AFTER ONE DAY DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046908November 17, 2017
EXTERIOR LIGHTING
I THINK ITS SAD THAT NISSAN HAS REC'D SEVERAL COMPLAINTS VERY POOR VISIBILITY ON THE LOW BEAM HEADLIGHTS AND WILL DO NOTHING TO REPLACE THESE HEADLIGHTS FOR CUSTOMERS. I NOTICED THAT THE LIGHTS PROJECTED FAR LESS THAN ANY VEHICLE I HAVE EVER OWNED. NISSAN CLAIMS ITS OXIDATION BUT IT IS NOT. THEY REFUSE TO FIX, AND I HAVE HAD THIS ISSUE WITH THE CAR SINCE ABOUT 60,000 MILES. I DEALT WITH IT FOR A LONG TIME BUT IT PROGRESSIVELY GOT WORST AND NOT I CANT SEE 5 FEET IN FRONT OF ME WITHOUT HAVING TO TURN ON MY HIGH BEAMS. I AM VERY UNCOMFORTABLE WITH THIS. THERE SHOULD BE A RECALL FOR THIS! I HAVE ALMOST GOTTEN INTO SEVERAL ACCIDENTS WHILE DRIVING, BECAUSE OF THE POOR VISIBILITY.LOW BEAM LIGHTS ARE INSUFFICIENT FOR SAFE NIGHT TIME DRIVING AND THE LIGHTS ARE BURNING THE INTERNAL FILM. THE LIGHT BEAM THEN HITS THE FILM & REFRACTS AWAY FROM THE FRONT OF THE CAR. REPLACING THE ACTUAL HEADLIGHT DOES NOTHING TO FIX THE PROBLEM BECAUSE I HAVE FRIENDS WITH SAME CAR THAT HAVE TRIED AND NO FIX. PLEASE HELP!! I ALMOST CRASH MY CAR AROUND A TURN THE OTHER NIGHT DUE TO THE LOW VISIBILITY. NISSAN WILL NOT COVER UNDER MY WARRANTY AND I WILL BE CALLING CORPORATE TODAY. I CANNOT AFFORD TO FIX THIS AND ITS NOT FARE BECAUSE THIS IS A RE CALL ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046985November 17, 2017
EXTERIOR LIGHTING
TURN SIGNAL. WHEN TURN SIGNAL IS AUTOMATICALLY CANCELLED AS THE STEERING WHEEL IS STRAIGHTENED, SOMETIMES IT ACTUATES THE 'LANE CHANGE' THREE-FLASH SIGNAL IN THE OPPOSITE DIRECTION - PRESUMABLY BECAUSE THE SIGNAL OVER-TRAVELS AND MOMENTARILY TRAVELS IN THE OPPOSITE DIRECTION. FOR EXAMPLE, AFTER MAKING A RIGHT TURN, THE SIGNAL CANCELS AND SIGNALS THREE FLASHES IN THE LEFT DIRECTION. THIS HAS RESULTED IN A PERSON PULLING OUT IN FRONT OF ME BECAUSE THEY APPARENTLY THOUGHT I WAS GOING TO CHANGE LANES TO THE LEFT IMMEDIATELY AFTER MY RIGHT TURN. THIS ONLY HAPPENS INTERMITTENTLY, BUT I FIRST NOTICED IT SHORTLY AFTER I PURCHASED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047039November 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED, AND DID NOT SHUT OFF WHILE AN ADULT PASSENGER OCCUPIED THE SEAT. THE CONTACTED STATED THAT THE INDICATOR REMAINED ILLUMINATED AT ALL TIMES WHILE OPERATING THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (NISSAN PAUBLO IN PAUBLO, CO) WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046444November 16, 2017
ENGINE, POWER TRAIN
I WAS STOPPED AT A RED LIGHT AND THE CAR JUST TURNED ITSELF OFF. I TURN IT BACK ON AND AS SOON AS I PUT IT IN DRIVE IT TURNS ITSELF OFF AGAIN. I FINALLY GET IT GOING AND GET TO MY DESTINATION WITHOUT ANYMORE PROBLEMS. THE NEXT DAY I GO TO START IT AND AS SOON AS I PUT IT IN DRIVE THE CAR TURNS ITSELF OFF, I CONTINUE TO TRY TO GET IT GOING BUT NEVER DID. I GET IT TOWED TO THE NISSAN DEALERSHIP AND THEY SAID THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. I GET THE TRANSMISSION REPLACED. NOW 3 MONTHS AFTER I GET A BRAND NEW TRANSMISSION IT'S DOING THE SAME THING AGAIN. I START THE CAR GO TO PUT IT IN DRIVE AND IT TURNS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046634November 16, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW BEAM HEADLIGHTS WERE EXTREMELY DIM AND THE CONTACT COULD NOT VIEW THE ROAD AHEAD. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046172November 15, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
I BOUGHT MY CAR IN APRIL 2016 I'VE HAD NOTHING BUT ISSUES IT CHUGS ALL THE TIME ON HIGHWAY/CITY/COUNTY ROADS, AND WHILE TURNING LEFT AND RIGHT WITH CRUZE SET OR NOT. EVERY TIME I GET IN MY CAR AND TRY TO SHIFT IT DOWN FROM PARK IT DON'T ALWAYS SHIFT OR IF I TRY SHIFTING UP IT'S LIKE IT STICKS IT HAS BEEN FIXED ONCE ALREADY, WHEN THE HEATED SEATS ARE ON LOW OR HIGH SETTING IF LEFT ON LONGER THAN 5 MINUETS IT GETS BURNING HOT. THE STEERING WHEEL IS ALSO SUPER LOOSE MY CAR HAS 82,000 MILES ON IT I'VE HAD IT FOR A YEAR AND A HALF AND I'VE HAD SO MANY ISSUES INCLUDING THE AIR CONDITIONING MARQUART MOTORS OUT OF CHIPPEWA FALLS WI REFUSES TO RETURN MY CALLS (I BOUGHT THE CAR FROM THEM THEY ARE USELESS AND UNHELPFUL ) I HAVE A EXTENDED WARRANTY AS WELL SO MOST REPAIRS ARE COVERED THANK GOD BUT WON'T BE FOR LONG. IT'S VERY FRUSTRATING THAT I PAID 23,000 FOR A CAR THAT HAS SO MANY ISSUES I REALLY JUST WISH I COULD GIVE IT BACK SO SCARED TO HAVE MY CHILDREN IN IT AND I SHOULDN'T HAVE TO FEEL THAT WAY. ALSOTHERE ARE 3 OR FOUR RECALLS AND I CAN'T SEEM TO EVER GET IT IN FOR REPAIR BECAUSE OUR NISSAN DEALER IS ALWAYS SO BOOKED OR DON'T HAVE THE PARTS TO FIX IT TILL DAYS OR WEEKS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046194November 15, 2017
AIR BAGS
PASSENGER AIRBAG DOES NOT ALWAYS BECOME ACTIVE WHEN AN ADULT IS SITTING IN THE FRONT PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046403November 15, 2017
POWER TRAIN
WHILE ACCELERATING ON A HIGHWAY AROUND 40MPH UP TO 60MPH, THE VEHICLE WOULD REMAIN ABOVE 4000 RPM FOR MANY SECONDS AFTER THE ACCELERATOR WAS RELEASED. IT REMAINED AT THIS HIGH RPM WHILE THE CAR SLOWED DOWN WITHOUT ANY HELP FROM THE BRAKES. DRIVE SELECTOR WAS ON THE NORMAL DRIVE ("D") AND NOT ON SPORT ("DS"). VEHICLE HAS BEEN DRIVEN 45,000 MILES AND THE ISSUE HAS BEEN OCCURRING SINCE 20,000 MILES. ..UPDATED 12/11/17 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046406November 15, 2017
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 35 MPH, THE VEHICLE'S HOOD POPPED OPEN AND STRUCK THE WINDSHIELD. THE CONTACT WAS ABLE TO STEER THE VEHICLE TO THE EMERGENCY LANE. THE CONTACT STATED THAT THE INCIDENT PREVIOUSLY OCCURRED ON ANOTHER OCCASION. A DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,220.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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