Nissan Altima Complaints (2009)
1,601 consumer complaints on file.
- #10502454March 12, 2013STEERING
DROVE TO WORK ON MON 3/11/13. WHEN GOING OUT AT LUNCHTIME TO RUN ERRANDS, CAR WOULD NOT START AND DIDN'T START UNTIL REPAIRED BY NISSAN SERVICE. REPAIR SHOP KNEW INSTANTLY WHAT THE PROBLEM WAS AND WHY. I'M A SINGLE PARENT IN A 1-CAR HOME AND THIS ISSUE CAUSES ME/MY SCHOOL-AGED CHILDREN BOTH NEED AND FINANCIAL HARDSHIPS. OVER 132 FOLKS HAD SAME PROBLEM AS FOUND ON ABOUT AUTOMOBILE COMPLAINTS WEBSITE ALONE. THIS DOESN'T FACTOR IN THE NUMBER OF CONSUMERS WHO HAVE ALSO EXPERIENCED THIS PROBLEM AND DIDN'T WRITE ABOUT IT PUBLICLY. THIS SHOULD BE A RECALL ISSUE. NISSAN SERVICE REPLACED "STEERING LOCK CONTROL UNIT". TOTAL COST TO ME WAS $700.41. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502525March 12, 2013STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE PARKED, THE INTELLIGENT KEY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHUT THE ENGINE OFF AND ATTEMPTED TO RESTART THE VEHICLE BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEERING UNIT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502575March 12, 2013STEERING, ELECTRICAL SYSTEM
DROVE CAR TO WORK. AFTER WORK WENT OUT TO VEHICLE AND IT WOULD NOT START. AFTER EXTENSIVE RESEARCH LEARNED THIS HAS HAPPEN TO MANY NISSAN ALTIMA OWNERS. THERE IS NO WARNING. ONCE THE CAR IS TURNED OFF THE STEERING LOCK CONTROL UNIT HAS BEEN FAILING LEAVING PEOPLE STRANDED - I AM ONE OF THEM. THE PART CAN ONLY BE PURCHASED AT A NISSAN DEALER. THE COST IS $1000.00. NO WARNING. THE SAFETY ISSUE IS I LIVE IN MN. WE HAVE EXTREMELY COLD WINTER. IF I WENT ICE FISHING IN THE MIDDLE OF NO WHERE AND CAME BACK TO MY VEHICLE I WOULD HAVE BEEN STRANDED WITH NO SOURCE OF HEAT. MY ONLY HOPE WOULD BE A CELL PHONE, PROVIDING I HAVE ONE. THE SECOND PART IS A LOCAL GARAGE WOULDN'T EVEN BE ABLE TO REPAIR THE VEHICLE. IT CAN ONLY BE REPAIRED BY NISSAN. I HOPE YOU RECOGNIZE MY CONCERN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502325March 11, 2013SEATS
I WAS WASHING MY CAR AND THEN WANTED TO VACUUM IT OUT. I MOVED THE DRIVER SEAT FORWARD AND THE BACK OF THE DRIVERS SEAT DETACHED AND FELL IN THE BACK SEAT. I COULD NOT FIX IT SO I TOOK TO THE DEALER WHO INITIALLY WANTED $ 1,200.00 TO REPAIR. THEY EVENTUALLY PUT THE SEAT IN PLACE AND TOLD ME NEVER TO MOVE IT AGAIN. THIS IS CRAZY IT IS A POWER SEAT. THIS HAS TO BE A DEFECT FROM FACTORY. HAD I BEEN DRIVING WHEN THIS HAPPENED I WOULD HAVE BEEN LOOKING UP THRU THE ROOF AND MOST LIKELY HAVE WRECKED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502329March 11, 2013STEERING
CAR WAS PARKED IN PUBLIC TRANSIT PARKING GARAGE. UPON RETURNING, CAR WOULD NOT TURN "ON." THE IGNITION BUTTON REMAINED IN THE LOCK POSITION AND THE YELLOW INTELLIGENT KEY SENSOR LIGHT ILLUMINATED ON THE DASH. CAR HAD TO BE TOWED AND NISSAN DEALER QUOTED $800 TO REPAIR. DEALER SAID THE TSB IS NTB10-053 - THE STEERING LOCK HAS AN INTERNAL FAILURE AND MUST BE REPLACED. INTELLIGENT KEYS MUST BE REPROGRAMMED UPON STEERING LOCK REPLACEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502418March 11, 2013STEERING
2009 NISSAN ALTIMA-26,500 MILES WHEN VEHICLE WOULD NOT START. KEY LIGHT ON DASHBOARD ILLUMINATED. CAR WAS TOWED TO DEALER WHO INFORMED ME THE PROBLEM WAS A FAULTY STEERING LOCK CONTROL UNIT. COST $900 TO REPAIR WITH NO GUARANTEE NEW PART ISN'T DEFECTIVE. SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE AND KNOWN TO THE MANUFACTURER. NISSAN NEEDS TO RECALL AND REFUND EVERYONE WHO HAS PAID TO REPAIR THEIR DEFECTIVE CARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502251March 10, 2013STEERING
I WENT TO DRIVE HOME AFTER WORK AND WHEN I GOT INTO THE CAR THERE WERE NO LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL EXCEPT FOR THE INTELLIGENT KEY AND SECURITY INDICATOR LIGHTS. I ATTEMPTED TO START THE CAR BUT IT WOULD NOT EVEN START TO TURN OVER. I NOTICED ALL OF THE LOCKS AND HEADLIGHTS STILL WORKED SO I KNEW IT WAS NOT AN ELECTRICAL ISSUE. LUCKILY THIS HAPPENED IN THE DAYTIME AND I WAS NOT LEFT, STRANDED IN THE MIDDLE OF THE NIGHT AND/OR I HARSH CONDITIONS, THOUGH I HAVE READ ON FORUMS ABOUT OTHERS WHO WERE NOT SO LUCKY. UPON CALLING THE TOW TRUCK AND BEING TAKEN TO THE NISSAN SERVICE STATION, I WAS INFORMED BY THE MECHANIC THERE THAT MY CAR PROBLEM COULD BE CAUSED BY EITHER A MALFUNCTION TO THE KEY FOB OR WITH THE STEERING LOCK MECHANISM. AFTER DOING SOME RESEARCH I FOUND THAT IT SOUNDED EXACTLY LIKE PROBLEMS THAT HUNDREDS OF OTHER CUSTOMERS HAD WITH THE STEERING LOCK CONTROL. THE NEXT DAY, I WAS INFORMED BY THE SERVICE DEPT. THAT IT WAS INDEED THE STEERING LOCK CONTROL (PART #48700-9N00B) WHICH WAS RESPONSIBLE OF THE CAR NOT WORKING. MY CAR IS NOT EVEN 3 1/2 YEARS OLD AND LOOKING AT THE ACCUMULATED MILEAGE, HAS NOT BEEN DRIVEN EXTENSIVELY. THIS, COMPOUNDED WITH THE FACT THAT THERE ARE LITERALLY HUNDREDS OF NISSAN CUSTOMERS WHO HAVE HAD THE EXACT SAME PART MALFUNCTION ON THE SAME EXACT YEAR AND MODEL OF CAR WITH THE EXACT OR CLOSE MILEAGE IS VERY TELLING ABOUT THE QUALITY OF THE PART. THERE IS NO REASON WHY A CAR AS YOUNG AS MINE/THE OTHERS INVOLVED SHOULD BE HAVING A MAJOR AND EXTREMELY COSTLY MALFUNCTION SUCH AS THIS ONE. CLEARLY THIS PART IS FAULTY AND SHOULD BE RECALLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502022March 7, 2013STEERING
03/06/2013, MY HUSBAND ATTEMPTED TO PICK ME UP FROM THE TRAIN STATION, AND MY 2009 NISSAN ALTIMA COUPE WOULD NOT START. WE CONTACTED THE NISSAN DEALERSHIP WHOM GAVE US A COUPLE OF OPTIONS, PLACE THE KEY IN THE PORT, PUT THE CAR IN NEUTRAL, AND GET THE SPARE KEY, NOTHING, WORKED! SO THE LAST OPTION WAS TO GET THE CAR TO THE DEALERSHIP. FIRST, IT HAD TO BE TOWED THERE, A DIAGNOSTIC WAS DONE, IT WAS STATED THAT STEERING LOCK CONTROL UNIT WAS NEEDED, THIS WAS A WHOOPING $800.00. NOW I READ THE FORUM ON THIS AND THIS IS A MONOPOLY, EVERY ONE WHOM COMMENTED WHOSE MILEAGE WAS BETWEEN 30, 000 TO 60,000, THIS PROBLEM OCCURRED. NOW THIS DEFINITELY NEEDS TO BE RECALLED IF YOU ADD UP EVERYONE WHOM HAS SPENT $800 OR MORE TO GET THIS PRICE FIXED AND IS TRULY OVER A MILLION DOLLARS. ITS REALLY SHAME THAT PEOPLE WHOM WANT A NICE CAR HAVE THE PAY SUCH AN EXPENSE, THIS WAS MY FIRST CAR IN 10 YEARS AND WAS REALLY PROUD OF MYSELF AND STILL AM AND HAVE RECOMMENDED OTHER NISSANS TO MEMBERS OF MY FAMILY BUT MY I AM TRULY UPSET THAT ONLY AFTER HAVING MY CAR LESS THAN A YEAR, I HAD TO INCUR SUCH A MAJOR EXPENSE LIKE THIS ONE. PLEASE RECALL THIS! WE NEED A STOP TO THE MADNESS!!!!!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502023March 7, 2013ELECTRICAL SYSTEM, STEERING
I WOULD LIKE TO ADD MY 2009 NISSAN ALTIMA TO THE GROWING LIST OF OWNERS WHO'VE EXPERIENCED THE ILLUMINATED KEY OF DEATH. I'VE HAD THE CAR FOR 4 1/2 MONTHS AND THE VEHICLE HAD 34,900 MILES ON IT. NOTICED THE ILLUMINATED KEY ON FRIDAY, RESEARCHED IT AND SAW IT SAID CALL THE DEALER IN THE MANUAL. SATURDAY THE LIGHT WAS OFF SO I FIGURED I WAS GOOD. HAD A MAJOR SNOWSTORM SATURDAY. SUNDAY, WENT TO THE SHOPPING CENTER, PARKED AND WENT INSIDE. CAME OUT AN IT WAS DEAD. I KNEW EXACTLY WHAT IT WAS FROM READING THE HUNDREDS OF REPORTS ON IT. HAD IT TOWED TO THE DEALER ON MONDAY. HE HAD THE PARTS AND BACK ON THE ROAD LATER THAT EVENING. ONLY $950 POORER AND AGGRAVATED THAT I ONLY PURCHASED THIS "RELIABLE" VEHICLE 4 MONTHS EARLIER. THIS IS DEFINITELY MY FIRST AND LAST NISSAN. WHEN YOU SEE THAT KEY, OR EVEN IF YOU DON'T, ITS NOT A MATTER OF IF YOU'LL BREAK DOWN, BUT WHEN AND WHERE. NISSAN, YOU SUCK! STEP UP TO THE PLATE AND AT THE VERY LEAST, COVER THE REPAIRS AND TOWING. I KNOW YOU DON'T GIVE A RAT'S [XXX] ABOUT YOUR CUSTOMERS BUT DO THE RIGHT THING. A NISSAN WILL NEVER BE IN MY DRIVEWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501353March 5, 2013STEERING
RETURNED TO MY VEHICLE AFTER WORK AT 5PM, AND CAR WOULDN'T START. IGNITION BUTTON WAS LIT, WITH 'LOCK' LIGHT ILLUMINATED, AND 'KEY' LIGHT WAS ILLUMINATED IN THE HUD. RESEARCHED IN OWNERS MANUAL, WHICH REFERRED TO THE STEERING LOCK UNIT, AND TOLD ME TO CONTACT DEALER. INTERIOR LIGHTS WORKED, BUT LITTLE ELSE. HAD AAA TOW ME THE NEXT DAY TO LOCAL DEALER; SERVICE ADVISOR STATED THE STEERING LOCK CONTROL UNIT HAD FAILED AND NEEDED TO BE REPLACED (PART# 487009N00B). THIS APPEARS TO BE A COMMON ISSUE WITH NISSAN ALTIMAS, CIRCA 2007-2009, BASED ON CONSUMER COMPLAINTS, BUT NISSAN WILL NOT WARRANTY THE PART NOR ISSUE RECALL. TOTAL COST WAS $800 . I WILL BE CONTACTING NISSAN CONSUMER HELP TO SEE ABOUT RECOURSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501438March 5, 2013ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING LOCK FAILED AND WOULD NOT ALLOW THE CONTACT TOM MOVE THE STEERING WHEEL TO START THE VEHICLE. IN ADDITION, THE ANTI-THEFT SYSTEM ENGAGED ERRONEOUSLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING LOCK UNIT MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 59,050. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501088March 3, 2013STEERING
STARTED THE CAR ONE COLD MORNING AND IT RAN FINE. STOPPED FOR COFFEE AT STARBUCKS CAME OUT AND THE CAR DID NOT START, DID NOT CLICK, DID NOTHING. TURNS OUT, THE CAR HAD TO BE TOWED TO A DEALER WHICH COST $85.00, THEN EVALUATED $120.00, THEN REPAIRED FOR A BROKE STEERING MECHANISM LOCK $940.00. I RETURNED TO REVIEW THIS PROBLEM ON LINE AND FOUND NUMEROUS COMPLAINTS FOR THE SAME CONDITION. I AM ALSO TOLD THIS WAS CORRECTED FOR THE 2010 MODELS. WHY IS NOT A RECALL FOR THIS CONDITION? I PLAN TO GO TO THE NEXT STEP TO RECOVER MY MONEY... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501114March 3, 2013STEERING
WHILE OVER 700 MILES AWAY FROM HOME IN MINNESOTA WINTER WEATHER, MY CAR WOULD NOT START. AFTER TRYING TO JUMP THE BATTERY, CAR STILL WOULD NOT START. LIGHTS WOULD TURN ON RADIO, ETC.. I WAS STRANDED AND HAD TO HAVE MY CAR TOWED THE NEXT DAY TO THE DEALERSHIP AND DISCOVERED THAT THE STEERING LOCK MECHANISM (PART NUMBER 48700-9N00B) HAD BROKE NOT ALLOWING THE STEERING WHEEL TO LOCK SO CAR WOULD START. THE CAR ONLY HAS 34,545 MILES ON IT, HOWEVER, AGE OF CAR IS 3 YR 5 MONTH SO NOT COVERED UNDER WARRANTY. AFTER EXTENSIVE RESEARCH ON THE INTERNET, IT HAS BEEN CONFIRMED THAT AN ALARMING NUMBER OF COMPLAINTS DUE TO THE SAME ISSUE WITH REPAIRS RUNNING $1,000 ON AVERAGE HAVE BEEN FOUND. I AND OTHERS FEEL THIS PART SHOULD BE RECALLED OR COVERED MY THE MANUFACTURER. IT IS UNREASONABLE THAT HIS PARTICULAR PART WOULD NEED TO BE REPLACE AS MANY TIMES AS IT HAS. BY LEAVING CONSUMERS STRANDED AND UNABLE TO OPERATE THEIR CARS DUE TO A DEFECTIVE PART NOT ONLY BECOMES NUISANCE, BUT IN MY OPINION, A SAFETY HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501050March 2, 2013STEERING, ELECTRICAL SYSTEM
ELECTRONIC STEERING LOCK ASSEMBLY FAILED PREVENTING THE CAR FROM POWERING ON OR STARTING. IT TOOK ALMOST TWO WEEKS FOR THE DEALERSHIP TO RECEIVE THE REPLACEMENT PART. FROM MY RESEARCH, IT APPEARS THAT MANY OTHER PEOPLE HAVE EXPERIENCED THE SAME PART FAILURE. THE PART WAS NOT COVERED UNDER THE POWER-TRAIN WARRANTY AND WAS ALMOST $900 TO GET REPAIRED. NISSAN RECOMMENDED WE REPORT THE ISSUE FOR A POSSIBLE FUTURE RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500940March 1, 2013STEERING, ELECTRICAL SYSTEM
LAST MONDAY FEB 4 I WENT OUT TO START MY CAR AN GO TO WORK . NOTHING HAPPENED. IT DIDN'T EVEN RECOGNIZE MY KEYFOB. THE KEY LIGHT WAS LIT UP ON DASH. I HAD MY BATTERY IN MY CAR REPLACED AND MY KEYFOB BATTERY REPLACED. AFTER FURTHER RESEARCH I FOUND THAT ITS THE STEERING CONTROL LOCK THAT WAS FAILING. I CALLED MY LOCAL NISSAN DEALER IN OWENSBORO KY AND THEY SAID THE PART WAS ON BACK ORDER AND DIDN'T KNOW WHEN IT WOULD BE IN? I HAVE BEEN WITHOUT A CAR FOR OVER A WEEK . [XXX] AT NISSAN IN OWESBORO SAID NO RENTAL CARS WHERE AVAILABLE. I HAVE A SMALL CHILD AND I WORK SO I NEED MY VEHICLE IN WORKING ORDER. I CALLED NISSAN CUSTOMER SERVICE AND SHE SAID I WOULD ONLY BE REFUNDED IF THE PART WAS RECALLED WHICH IT ISN'T. SO I HAVE TO PAY OUT OF POCKET FOR THE PART, LABOR, AND $90 TO HAVE IT TOWED 22 MILES TO OWENSBORO TO BE FIXED. IM SORRY BUT IN MY OPINION ITS NOT MY FAULT IT FAILED. I PAID OVER $12,000 FOR THE CAR NOW I HAVE TO PAY ANOTHER $800.00 TO BE FIXED? THAT'S UNACCEPTABLE! SOMETHING NEEDS TO BE DONE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500952March 1, 2013ELECTRICAL SYSTEM, STEERING
2009, NISSAN ALTIMA 2.5S. WOULD NOT START, YELLOW ILLUMINATING KEY IN LEFT HAND CORNER. TOWED TO DEALERSHIP SAID COULD BE ONE OF 3 THINGS. I TOLD HIM I LOOKED ONLINE AND IT WAS THE STEERING WHEEL LOCK MECHANISM. HE CALLED ME THE NEXT DAY AND CONFIRMED THE PROBLEM. COST WOULD BE 900 WHICH INCLUDED A FREIGHT FEE OF 50.67. FIRST TIME EVER FOR A SHIPPING FEE AT A CAR DEALERSHIP. MILEAGE IS 60,149. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500729February 28, 2013STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE START BUTTON FOR THE IGNITION WOULD NOT START THE VEHICLE. THE STEERING LOCK LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE STEERING LOCK NEEDED TO BE REPLACED. THE DEALER RESPONDED AS IF THIS WAS AN ISOLATED ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 57,915. UPDATED 3/28/13 *CN UPDATED 05/10/2013 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500573February 27, 2013STEERING
I GOT INTO MY CAR WITH MY 3 MONTH OLD SON TO BRING MY FIANC DINNER AT WORK. AFTER WE DROPPED DINNER OFF WE STOPPED BY THE GAS STATION TO GET GAS. I TURNED OFF MY CAR TO PUMP, AND WHEN I RETURNED TO THE DRIVER SEAT I PUT MY FOOT ON THE BRAKE LIKE NORMAL AND HIT THE START BUTTON AND NOTHING HAPPENED. I ASSUMED MY CAR HAD DIED, BUT MY LIGHTS WOULD STILL COME ON AND I NOTICED A WARNING LIGHT THAT SAID KEY. I HAD MY 3 MONTH OLD IN THE CAR AND IT WAS COLD OUTSIDE SO I QUICKLY FLIPPED THROUGH THE MANUAL TO FIND OUT WHAT THAT LIGHT MEANT. AFTER READING ABOUT IT IN THE MANUAL AND LOOKING IT UP ONLINE I QUICKLY REALIZED THIS IS A RECURRING PROBLEM IN THE ALTIMAS. I HAD TO CALL MY FIANCES FATHER TO COME PICK US UP AND HAVE MY CAR TOWED. SO NOW I HAVE TO PAY FOR THE CAR TO GET TOWED AND FROM EVERYONE ELSE'S COMPLAINTS IT WILL COST ATLEAST $700 TO FIX. NISSAN HAS A HUGE ISSUE THEY NEED TO RECALL. I TRAVEL A LOT WITH MY 3 MONTH OLD, AND WHAT IF THIS WOULD HAVE HAPPENED AT A RANDOM GAS STATION FAR AWAY FROM FAMILY. I DO NOT FEEL THE WE SHOULD HAVE TO PAY FOR THEIR MISTAKES IN MAKING THIS VEHICLE. SOMETHING NEEDS TO BE DONE ABOUT THIS NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500605February 27, 2013STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THE MANUAL START BUTTON ON THE VEHICLE FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE STEERING LOCK MECHANISM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,316.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500708February 27, 2013ELECTRICAL SYSTEM
AFTER I WAS FINISHED WORKING I GOT IN MY CAR TO GO HOME. I PUT MY FOOT ON THE BRAKE AND PUSHED THE START BUTTON. NOTHING HAPPENED. I SAW AN ICON OF A KEY IN THE UPPER LEFT HAND CORNER OF THE DASH. I TOOK OUT MY OWNERS MANUAL TO SEE WHAT THAT MEANT. I READ THAT THE REMOTE BATTERY MIGHT NEED TO BE REPLACED. I WENT INTO THE HOME DEPOT WHERE I WORK AND BOUGHT NEW BATTERIES. I REPLACED THE BATTERY BUT NOW I WAS GETTING A NO KEY ICON. I CALLED THE NISSAN DEALER WHERE I BOUGHT MY CAR FOR SOME ADVICE. THEY SAID MAYBE THE REMOTE LOST ITS MEMORY SO I CALLED MY HUSBAND TO BRING ME THE EXTRA KEY. HE CAME.WE TRIED AGAIN BUT IT DID NOT START. THE NO KEY CAME UP AGAIN. AFTER TRYING FOR TWO HOURS I CALLED AAA FOR A TOW TO MY MECHANIC. THE NEXT DAY I WENT TO MY NISSAN DEALER.I TOLD HIM WHAT HAPPENED AND HE SAID IT IS THE STEERING LOCK COMPUTER. IT WOULD COST ABOUT $850. HE ALSO SAID THIS IS A PROBLEM WITH THIS CAR. THIS PROBLEM SHOULD BE RECALLED BY NISSAN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0