Nissan Altima Complaints (2009)

1,601 consumer complaints on file.

#10563788February 10, 2014
ELECTRICAL SYSTEM, STEERING
I WENT TO RUN AN ERRAND AND WHEN I CAME BACK OUT TO MY CAR FROM THE STORE, IT WOULDN'T START. I FOUND THAT THE "NO KEY" WARNING LIGHT WAS LIT ON THE DASH AND THE VEHICLE SECURITY WARNING LIGHT WOULD TURN ON WHEN I TRIED TO START THE VEHICLE. WHEN I PUSHED THE START BUTTON, NOTHING HAPPENED, IT STAYED IN THE "LOCK" SETTING. AFTER TRYING EVERYTHING I COULD THINK OF (WITH NO TOOLS AVAILABLE), INCLUDING USING BOTH KEYS, TO GET THE CAR TO START AND READING THE OWNER'S MANUAL I REALIZED THAT MY CAR WAS NOT GOING TO START. I WAS ABLE TO GET A RIDE HOME AND RESEARCHED THE ISSUE WHERE I FOUND HUNDREDS OF COMPLAINTS ON THE NHTSA WEBSITE, ALONG WITH THREADS ON FORUMS DESCRIBING THE EXACT SAME ISSUE. I HAD TO GET THE CAR TOWED TO THE DEALERSHIP, WHERE IT WAS REPLACED FREE OF CHARGE BECAUSE NISSAN KNOWS THAT THIS IS A FAILED PART AND HAS EXTENDED THE WARRANTY. HOWEVER, THERE SHOULD HAVE BEEN A RECALL ON THIS AS THIS FAILURE RENDERS THE CAR INCAPABLE OF STARTING AND SINCE THERE SEEMS TO BE A LOT OF PEOPLE AFFECTED BY THIS FAILURE. I HAVE CONTACTED NISSAN ABOUT PAYING FOR MY TOWING BILL SINCE, IF THERE WAS A RECALL, I COULD HAVE DRIVEN MY VEHICLE TO THE DEALERSHIP WHILE IT WAS STILL WORKING TO HAVE THE PART REPLACED PROACTIVELY INSTEAD OF HAVING TO BE STRANDED AND CHARGED FOR A TOWING BILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563589February 9, 2014
STEERING, ENGINE, ELECTRICAL SYSTEM
STARTING SYSTEM DOES NOT RECOGNIZE THE KEY FOB. I CAN LOCK AND UNLOCK THE CAR WITH THE FOB BUT CAN NOT START IT. INSERTING THE FOB INTO THE ACCESSORY KEY PORT MAKES NO DIFFERENCE. RESEARCH CONCLUDES THIS IS A COMMON MALFUNCTION THAT LEAVES MOTORISTS STRANDED AND THAT THE SOLUTION IS RESOLVED WITH THE REPLACEMENT OF THE STEERING LOCK MECHANISM. AGAIN, THIS APPEARS TO BE A COMMON, KNOWN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563463February 8, 2014
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM
TRYING TO START MY 2009 NISSAN ALTIMA, IT WOULD NOT START!!! THE BRAKES WERE ALMOST STUCK AND THE CAR SIMPLY WOULD NOT START! THE LIGHTS IN THE CAR TURNED ON WITH OUT A PROBLEM SO I KNOW IT WASN'T THE BATTERY, PLUS I CHANGED IT 2 YEARS AGO. AFTER READING MANY MANY REVIEWS, 2009 NISSAN ALTIMA ARE HAVING ISSUES WITH THE START BUTTON, NOW I HAVE TO PAY TOW COMPANY TO TAKE TO DEALER AND PAY SO MUCH MONEY. PLEASE PLEASE NISSAN HELP REPLACE THIS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563445February 7, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE PARKED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CONTACT WOULD HAVE TO HAVE THE VEHICLE DIAGNOSED BY DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563247February 6, 2014
ELECTRICAL SYSTEM
ON WEDNESDAY, FEBRUARY 5TH AT APPROXIMATELY 7:00PM I TRIED TO START MY CAR (WHICH WAS PARKED ON MY DRIVEWAY) VIA PUSH START AND A LOCK AND KEY SYMBOL APPEARED AND MY VEHICLE WOULD NOT START. I LOOKED UP THE SYMBOLS IN MY MANUAL AND IT STATED THAT THIS WAS AN ELECTRICAL PROBLEM WITH THE START. I CALLED THE NISSAN DEALER IN MY AREA HERE IN PA AND EXPLAINED WHAT WAS HAPPENING TO THE CAR. THEY TOLD ME TO HAVE IT TOWED IN TO BE DIAGNOSED. WHICH I WILL BE DOING TODAY 02/06/14. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563116February 5, 2014
VISIBILITY/WIPER, STRUCTURE
WELL I HAVE A BLACK 09 NISSAN ALTIMA AND I STARTED TO NOTICE THAT MY DASHBOARD IS VERY STICKY AND SHINY AND IT LOOKS LIKE ITS MELTING. THERE IS SUCH A BIG GLARE THAT BLOCKS YOUR VIEW WHEN YOU'RE DRIVING. I LOOK ONLINE AND SAW THAT OTHER PEOPLE IN FLORIDA HAVE THE SAME PROBLEM I DO. IN FLORIDA THE WEATHER IS ALWAYS HOT. THE CARS IN FLORIDA SHOULD BE MADE TO WITHSTAND THE HOT WEATHER AND NOT START MELTING. THIS IS SUCH A SAFETY HAZARD FOR DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563178February 5, 2014
ELECTRICAL SYSTEM
2009 ALTIMA SEDAN WOULD NOT RECOGNIZE MY KEY THIS MORNING AND THE STEERING WHEEL WAS LOCKED UP. THE ANTI-THEFT IMMOBILIZER SYSTEM WAS ENGAGED AND THE CAR WAS RENDERED USELESS. AFTER CONTACT WITH THE DEALER, THERE ARE MANY PEOPLE WITH SIMILAR ISSUES, THE PART IS ON BACK ORDER AND "THEY WILL CONTACT ME THE PART BECOMES AVAILABLE AND WHEN NISSAN CORPORATE DETERMINES HOW THEY ARE GOING TO HANDLE THIS PROBLEM". MEANWHILE THE CONSUMER IS WITHOUT A VEHICLE. I PURCHASED THIS VEHICLE NEW AND IT HAS BEEN EXCELLENT UP UNTIL THIS POINT WITH NO MECHANICAL ISSUES BUT THIS IS SOMETHING NISSAN SHOULD TAKE CARE OF IMMEDIATELY. HUGE INCONVENIENCE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562918February 4, 2014
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
MY 2009 NISSAN ALTIMA COUPE WITH 63,200 MILES WOULD NOT START LAST SATURDAY, 2/1. THE STEERING COLUMN WAS LOCKED, THE BRAKES WERE LOCKED, AND THE PUSH TO START BUTTON WOULD NOT LIGHT UP OR START THE CAR. THE RED LIGHT FOR THE KEY WAS FLASHING AND THE CAR COULD NEVER BE STARTED. MY VEHICLE WAS TOWED TO LEITH NISSAN IN CARY, NC WHERE SERVICE MEMBERS THERE SAID THIS WAS A COMMON PROBLEM AND CURRENTLY HAVE TWO OTHER VEHICLES IN LINE FOR THE SAME PART. THE ELECTRICAL PART FOR THE START BUTTON IS ON SERIOUS BACKORDER AND THE COMPANY HAS SUCH A HIGH DEMAND FOR IT THAT EVEN NISSAN CORPORATE IS SAYING IT WILL BE A FEW WEEKS TO GET THE PART IN. THE SERVICE STAFF AT LEITH NISSAN IN CARY, NC SAID THIS PROBLEM HAS BEEN COMMON AND THAT NISSAN WAS NOT RECALLING THIS PART THOUGH THEY HAVE KNOWLEDGE THIS A SERIOUS ISSUE AFFECTING MANY NISSAN CAR OWNERS FOR A SOME TIME NOW. LEITH NISSAN TOLD ME TO CALL CORPORATE AND ANYONE ELSE I COULD TO RAISE THIS CONCERN AND THAT MAYBE SOMETHING WOULD BE DONE. HUNDREDS OF OTHER NISSAN OWNERS HAVE POSTED THIS EXACT PROBLEM ONLINE AND FILED CLAIMS AS WELL. NISSAN NEEDS TO RECALL THE PART AND REIMBURSE THOSE AFFECTED FOR RENTAL CARS AND OTHER EXPENSES. I CALLED THE NISSAN CORPORATE OFFICE DEMANDING REIMBURSEMENT FOR RENTAL CAR FEES. THE NHTSA NEEDS TO PUT A STOP TO THIS AND ENFORCE NISSAN TO RECALL THIS PART ON ALL ALTIMA'S. APPARENTLY THIS EXACT PART HAS ALREADY BEEN RECALLED ON OTHER NISSAN VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562649February 3, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE ENGINE WOULD NOT START. THE CONTACT HAD AN INDEPENDENT MECHANIC INSPECT THE VEHICLE BUT HE WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562654February 3, 2014
STEERING, ELECTRICAL SYSTEM
WOULD NOT START, ELECTRONIC LOCKING MECH MALFUNCTION....PREGNANT WIFE GOT STRANDED WITHOUT WARNING IN NEGATIVE DEGREE WEATHER.....SAFETY ISSUE.....NOT TO MENTION , TOW BILL, TIME LOST FROM WORK, AND MAKING ARRANGEMENTS,OBTAINING,PAYING FOR ALTERNATE TRANSPORTATION, WHILE THE PART IS CURRENTLY ON BACK ORDER FOR GOING ON 2 WEEKS NOW......LUCKILY WIFE WAS ONLY 30 MINUTES FROM HOME OR COULD HAVE BEEN WORSE BUT WAS STILL POTENTIALLY VERY DANGEROUS GETTING STRANDED IN NEGATIVE DEGREE WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562450February 1, 2014
STEERING
WHEN I TRIED TO START MY CAR IT WAS COMPLETELY DEAD. EVERYTHING WAS LOCKED UP. AAA TOWED IT TO THE DEALER WHERE IT HAS BEEN FOR 9 DAYS. THE AUTO MANAGER AT ED HOWARD NISSAN IN VENICE, FL TOLD ME ANOTHER ALTIMA IS THERE FOR THE SAME PROBLEM. NISSAN CANNOT TELL ME HOW LONG I WILL HAVE TO WAIT FOR THE PART TO COME IN. INSTEAD OF RECALLING THE CAR, NISSAN GAVE THIS PARTICULAR PART A MILLION MILE WARRANTY. MOST FRUSTRATING IS BOTH THE NISSAN DEALER AND NISSAN CORPORATE RELATIONS HAVE REFUSED TO PROVIDE A LOANER OR REIMBURSE ME FOR A RENTAL WHILE I CONTINUE TO WAIT FOR MY CAR TO BE FIXED. BAD SITUATION ALL AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562386January 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE ATTEMPTING TO START THE VEHICLE ON IT FAILED TO START DESPITE THE CONTACT ENGAGING THE PUSH TO START ENGINE BUTTON. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562232January 30, 2014
ELECTRICAL SYSTEM
WON'T START. WARNING INDICATOR LIGHTS: 1) NISSAN INTELLIGENT KEY WARNING LIGHT; 2) SECURITY INDICATOR LIGHT. CAR WAS AT CHEVY DEALERSHIP WHEN FAULT OCCURRED. I PAID FOR TOWING TO NISSAN DEALERSHIP. BOTH DEALERSHIPS OWNED BY SAME OWNER. TOLD THAT THIS IS A COMMON KNOWN DEFECT IN THE 2009 ALTIMA AND PARTS ARE HARD TO GET DUE TO MANY CARS HAVING THE SAME PROBLEM. I WAS TOLD THAT IT MAY TAKE A WEEK OR MORE TO GET A REPLACEMENT PART. I WAS TOLD THAT THE PART WOULD BE REPLACED UNDER A NISSAN "EXTENDED WARRANTY," NOT UNDER A RECALL. I HAVE READ OTHER SIMILAR COMPLAINTS STATING THAT NISSAN DID NOT REIMBURSE FOR TOWING, SO I GUESS I AM OUT $90.00 FOR A KNOWN 2009 NISSAN ALTIMA DEFECT IN MANUFACTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561960January 29, 2014
STEERING, ELECTRICAL SYSTEM
CAR WILL NOT START. THIS MODEL USES THE INTELLIGENT KEY SYSTEM WITH PUSH BUTTON START. THE KEY IS ACTUALLY DETECTED BY THE VEHICLE AND THE STEERING WHEEL UNLOCKS. BUT THE START BUTTON IS NOT ENABLED AND THE CAR DOES NOTHING WHEN TRYING TO START. LIGHTS, ELECTRICAL AND BATTERY TESTED FINE. TOWED CAR TO DEALERSHIP AND THEY FOUND THE STEERING LOCK MODULE HAD FAILED. THIS IS A KNOWN PROBLEM WITH THIS PART AND WAS COVERED BY WARRANTY WHICH WAS EXTENDED FOR UNLIMITED MILES FOR THIS PART ONLY. CURRENTLY, THE PART IS NOT AVAILABLE DUE TO HIGH LEVEL OF FAILURES ACROSS THE US. PART IS SUSCEPTIBLE TO HIGHER FAILURE IN EXTREME COLD WEATHER. ETA FOR PART DELIVERY IS UNKNOWN AND DEALERSHIP EXPLAINED THEY WOULD GET BACK TO ME AGAIN IN 2 WEEKS! NISSAN DID PROVIDE A RENTAL CAR DUE TO THE PART SHORTAGE. MY VEHICLE IS A 2009 MODEL YEAR BUT THIS PART HAS A PROBLEM ALSO IN THE 2010 AND 2011 MODEL YEARS FOR ALL NISSAN VEHICLES PER THE LOCAL DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562134January 29, 2014
ELECTRICAL SYSTEM
CAR HAD BEEN SHOWING THE INTELLIGENT KEY WARNING LIGHT FOR A FEW DAYS, BUT JUST THOUGHT THE FOB NEEDED NEW BATTERY. ABOUT A WEEK LATER THE CAR WOULDN'T START AND LIT UP "LOCK" ABOVE THE PUSH START BUTTON. TRIED REPLACING THE BATTERY IN THE FOB, STUCK THE FOB INTO THE LITTLE PORT HOLE, AND NOTHING. LOOKED IN THE MANUAL AND IT SAID IT COULD BE A MALFUNCTION OF THE ELECTRICAL STEERING LOCK SYSTEM OR THE INTELLIGENT KEY SYSTEM. CALLED NISSAN DEALERSHIP AND TOLD ME TO TRY EVERYTHING I HAD ALREADY TRIED TO GET IT TO START. THEY SAID IT WAS THE ELECTRICAL STEERING LOCK SYSTEM (WHICH A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM) AND I NEEDED TO BRING IT IN. SAID THERE WAS A RECALL THEY EXTENDED THE WARRANTY ON THIS PART AND THEY WOULD FIX IT FOR NO CHARGE (WHY DIDN'T I GET A LETTER OR SOMETHING ABOUT THIS "RECALL?"). THEY WOULD SEND A WRECKER TO COME GET IT FOR A FEE OF COURSE, SO INSTEAD BORROWED SOMEONE'S TRAILER AND HAULED IT UP TO THE DEALERSHIP (WHICH IS 50 MILES FROM WHERE I LIVE). (FYI:TO GET IT OUT OF PARK INTO NEUTRAL, THERE'S A THING YOU POP OFF NEXT TO THE SHIFTER AND YOU HAVE TO PUSH SOMETHING DOWN INTO THAT HOLE.) ONCE WE GOT IT TO THE DEALERSHIP, THEY HAD NO RAMPS WE COULD USE TO GET THE CAR OFF THE TRAILER SO WE HAD TO USE FLIMSY FOUR-WHEELER RAMPS WE HAD. THEY CALLED ME AFTER HAVING MY CAR THERE ABOUT AN HOUR AND A HALF JUST TO TELL ME THAT THEY WOULD HAVE TO ORDER THE PART AND I WOULD HAVE TO LEAVE THE CAR THERE FOR UP TO A WEEK. THIS WAS ON TUESDAY AND I HAD CALLED THAT PREVIOUS FRIDAY, SO THEY KNEW WHAT THE PROBLEM WAS AND HAD MY VIN NUMBER. I DON'T UNDERSTAND WHY THEY COULDN'T HAVE ORDERED THE PART AFTER I CALLED THAT FRIDAY. I ASKED IF THEY HAD A LOANER CAR I COULD DRIVE UNTIL I GOT MY CAR BACK, THEY SAID ALL THE LOANER CARS WERE OUT (WHICH MEANS THEY'RE WORKING ON A LOT OF VEHICLES). ALL IN ALL, I'M PRETTY TICKED OFF AT NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561770January 28, 2014
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA HYBRID. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 06/17/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561578January 27, 2014
ELECTRICAL SYSTEM
CAR WOULD NOT START. EQUIPPED WITH REMOTE ELECTRONIC KEY. EVIDENTLY NISSAN HAS EXTENDED THE WARRANTY TO COVER THIS, BUT I WAS NOT MADE AWARE OF IT. LOTS OF COMPLAINTS ON LINE FOR SAME PROBLEM. NEEDS TO HAVE A RECALL. DANGEROUS FROM SAFETY STANDPOINT BECAUSE WE ARE OLDER AND IT WAS COLD OUTSIDE, MIDDLE OF WINTER. HAD TO HAVE CAR TOWED. DEALER WAS NOT AWARE OF PROBLEM FIX OVER THE PHONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561529January 26, 2014
AIR BAGS, VISIBILITY/WIPER, STRUCTURE
THE DASH ON MY ALTIMA COUPE IS "MELTING". THE DASH HAS NEVER BEEN CLEANED WITH ANY CHEMICALS AND IS VERY TACKY TO THE TOUCH AROUND THE VENTS AND SEAMS. DUE TO THE LOCATION OF THE MELTED COMPONENTS, IT CREATES A VERY BLINDING GLARE THAT IMPAIRS MY FORWARD VISIBILITY THROUGH THE WINDSHIELD. I HAVE CONTACTED NISSAN AND THEY REFUSE TO HELP ME ALTHOUGH THIS IS A COMMON ISSUE WITH THIS MODEL VEHICLE. NISSAN HAS ALREADY HAD A REPLACEMENT DASH MADE WITH DIFFERENT MATERIALS WHICH USES A DIFFERENT PART # THAN THE ORIGINAL DASH. THIS IS A VERY DANGEROUS ISSUE AS I HAVE ALMOST GOTTEN INTO ACCIDENTS DUE TO BEING BLINDED BY THE GLARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561437January 25, 2014
STEERING, ELECTRICAL SYSTEM, ENGINE
CAR WOULD NOT START DUE TO FAILURE OF THE STEERING LOCK DEVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560736January 21, 2014
STRUCTURE
WE HAVE A 2009 NISSAN ALTIMA WITH LESS THAN 3500K MILES. WE USE A SUN SHADE AND WE TRY TO LIMIT SUN EXPOSURE. THE DASHBOARD IS MELTING AND CAUSES A MAJOR REFLECTION IN THE WINDSHIELD WHICH MAKES IT UNSAFE TO DRIVE SINCE IT BLOCKS THE VIEW OF VEHICLES AND PEDESTRIANS. THE WINDOWS KEEP FILMING UP FROM THE OFF-GASSING PRODUCED WHICH CANNOT BE HEALTHY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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