Nissan Altima Complaints (2015)

955 consumer complaints on file.

#11620784October 19, 2024
AIR BAGS
My car has been to Nissan service 3 times for a faulty airbag light - it thinks the driver seat is unoccupied when it is not - that means the air bag may not activate. The dealer has been able to turn off the light but it eventually comes back on. It meets all the criteria below for the recall but the VIN is excluded. I have paid $562.02 in service fees and now they want $2,000 to replace the seat. I would like my VIN added to the recall. 2015 Nissan Altima Air Bag Recall Nissan has announced that 919 vehicles have been affected by a Air Bag recall. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult. If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617283September 30, 2024
SUSPENSION
Over the last 2 years I had both left and right side rear "lower link" suspension elements "rot out" and break while operating the vehicle. Both times leaving me stranded roadside. After the the 2nd failure I felt it couldn't be a coincidence and found Nissan has issued a voluntary action and admitted using faulty parts in Altima's between 2013 to 2018. They voluntarily extended the warranty to 10 years and unlimited mileage. They are now denying repair of my issue because I am 2 weeks beyond their arbitrary 120 month warranty extension. I say arbitrary because how can they put a time limit on parts you know to be faulty and are corroding? I have one of these known faulty parts and simply based on random circumstances mine failed 2 weeks too late. So they dodge responsibility for selling me a poor quality car? At the urging of the dealer, I escalated with Customer Satisfaction believing they would own up to this and acknowledge responsibility. Customer Satisfaction mandated I must tow the car to Nissan to confirm failure of the part - which I did at my expense. The dealer confirmed the part failure but Customer Satisfaction parroted the "denied because it was 2 weeks too late" position. I believe Nissan 1) Minimized to the NSTB the safety risk this failure poses (breaking while at moderate to high speeds and stranding people in traffic roadside), 2) Is failing to act in good faith to cover a know manufacturers defect and 3) is employing "bait and switch" tactics by telling customer to have vehicles towed to their service centers to only then deny coverage based purely on "calendar date" (in hopes of forcing a customer to pay to use their service center).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617080September 29, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
While driving down the interstate at 70 miles per hour, going up an incline, the car lost ALL power & then jerked kicking back into gear. Once off the interstate attempting to get to a safe place, it completely shut off without warning! No check engine lights or any warning lights. Just randomly shuts off. After replacing what was assumed as the mass flow air sensor ($186.00) & the crankshaft sensor ($80) it continues to have issues. The battery (new battery $220) was also replaced & the alternator checked due to randomly shutting off-which checked out to be fine. Come to find out it’s the CVT judder. After reading all the complaints, I’m confused as to why there isn’t a recall or extended warranty on the transmission. My car only has 119k miles! We should not be having issues with these transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616578September 26, 2024
EXTERIOR LIGHTING
Head lights dim; can barely see at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616740September 26, 2024
EXTERIOR LIGHTING
The low beam lights on the vehicle are almost non-existent. You have to use high beams for visibility which of course comes with the risk of blinding other drivers. I’ve replaced the headlight housing and still the lighting is poor. I don’t understand why these vehicles weren’t part of a recall after the class action lawsuit showed the lighting to be faulty. This is a serious safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611791August 30, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
I was using cruise control on the highway. My RPMs started going up and down and my speed slowed. I took it off cruise control and the speed was irregular. The car responded slowly to my pressing the accelerator. My car started squealing and I pulled over on the turnpike. I tried to press the accelerator after I stopped but the car would not move. I was unsafe because my car was on the shoulder of a highway and it was 85 degrees. I was also unsafe because my speed was not consistent and there was traffic around me. Lastly, I had to wait an hour for a tow truck. Two mechanics confirmed that this is a CVT judder problem. There were no warning lamps and no signs of a problem before this occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611808August 30, 2024
EXTERIOR LIGHTING, VISIBILITY/WIPER
The low beam headlights are very dim. I’ve replaced headlight bulbs and tried even clearing headlight lens and still not good visibility
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611277August 27, 2024
AIR BAGS
Air bag light will not go out. Looking to see if there is any recall for airbags. No accidents or impact to vehicle. Light came on about two weeks ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610014August 21, 2024
AIR BAGS, EXTERIOR LIGHTING
I HAVE HAD ISSUES WITH THE VERY BAD LOW BEAM LIGHTING AT NIGHT. ITS SO TERRIBLE THAT ITS LIKE HAVING NO LIGHTS ON AT ALL AND RIDING WITH THEM ON CONSTANT HIGH BEAMS HAS RESULTED IN ME BEING PULLED OVER ON NUMEROUS OCCASIONS BY POLICE BUT ITS ALSO UNSAFE TO ALL OTHER DRIVERS I PASS. THE LOW BEAMS WERE WHY I HAD AN ACCIDENT IN NOV OF 2023. THAT RESULTED IN ME GOING DOWN AN EMBANKMENT HITTING A TREE HEAD ON. FROM THAT ACCIDENT I ALSO LEARNED THE AIR BAGS WERE FAULTY BC THEY DID NOT DEPLOY EITHER. I WAS ONLY INJURED WITH A FEW SCRAPES, BRUISES AND ALOT OF SORENESS BUT IT COULD HAVE BEEN SO MUCH WORSE. I HAVE THE PHOTOS FROM THAT WRECK THAT SHOWS THE DAMAGE BUT ALSO HOW THE AIR BAGS DIDNT DEPLOY AS WELL. I PLAN TO LOOK INTO WHAT OTHER ACTIONS I CAN TAKE AGAINST NISSAN SINCE THEY KNOW THESE ARE ISSUES AND HAVE NOT FIXED THEM. MY CAR WAS MANUFACTURED IN OCTOBER OF 2015. I WAS MAKING A RIGHT HAND TURN WHEN THIS OCCURED BC I COULD NOT SEE BC OF THE LOW BEAM LIGHTS. I WAS ONLY GOING MAYBE 5 MPH. 10 MPH TOPS. PLEASE CONTACT ME WITH QUESTIONS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11609297August 19, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608877August 16, 2024
AIR BAGS
Air bag light came on about 3 weeks ago. Called dealership and they say no recalls. Says to bring car in and it will take 3 to 4 days to run diagnostics. I am a single car family and would need to get a rental for those 3 days. I am on a fixed income. Why 3 days just to run diagnostics
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608333August 13, 2024
POWER TRAIN
The contact called on behalf of her daughter who owns a 2015 Nissan Altima. The contact stated while her daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate and respond as intended. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605950August 1, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Nissan Altima. The contact stated while driving at approximately 65 MPH, the vehicle hood was opened by the slipstream and opened beyond the hinge's normal open position. The contact stated that the hood was damaged, and the windshield was cracked. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a body shop and the vehicle was repaired. The contact stated that the failure reoccurred, and the hood was damaged, but the windshield was not damaged. The contact had not taken the vehicle to a body shop or a dealer. The vehicle was not diagnosed and was not repaired. The contact was aware of NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The manufacturer was not informed of the failure. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604100July 23, 2024
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2015 Nissan Altima. The contact stated that the front headlights were dim and failed to function as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that in the past five years the headlights had been replaced two times. The manufacturer was made aware of the failure but provided no assistance. Additionally, the contact was informed that a previous warranty for the repair had expired. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603123July 18, 2024
POWER TRAIN
The contact owns a 2015 Nissan Altima. The contact stated that on several occasions, the vehicle failed to immediately start after being driven for more than one hour. Additionally, while driving at various speeds the vehicle would not properly accelerate and shuddered while driving. The vehicle was taken to the local dealer who diagnosed that the CVT was faulty. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602941July 17, 2024
AIR BAGS
Airbag light displayed on Dashboard There has been 3 airbag recalls for 2015 Nissan Altimas, my vin number was not on the Nissan Safety Airbag Recall notification Vin number Recall list. I notified Nissan Consumer Reports on July 5, 2024. Nissan representative, Nissan will not assist with the cost of replacing the Airbag or parts and labor associated with the airbag because of my vin number, limited warranty and mileage of my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596917June 26, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT
AUTOMAKER REFUSED TO COMPLY WITH THE CVT RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592539June 5, 2024
STEERING, WHEELS, SUSPENSION
Upon entering highway and reaching 75 mph, vehicle pulled hard to right.I made a correction to keep vehicle in center lane of a three lane highway. Shortly after I made the first correction, the vehicle again pulled rather aggressively to the right, I again made a correction back to maintain center of lane. After making second correction, I noticed my steering wheel very off center to maintain vehicle tracking straight in the lane. (Steering wheel indicating a left turn to maintain a straight track). Simultaneously, the vehicle traction control indicator illuminated on the drivers display. I quickly checked my tire pressures to rule out a flat tire. I pulled off to the shoulder of the highway, as the vehicle was getting more difficult to control in a straight line. Not noticing any obvious damage and the need to vacate the highway environment, I illuminated my hazards and drove approximately 5-10 mph to the next exit 1/8 mile away. Arriving in a safe location, I again exited the vehicle to inspect all four wheels at which time I observed the right rear tire angled inward at a harsh angle. Upon further inspection, the right rear lower suspension control arm had broken free at the bushing and angled the coil spring downward at an angle. The vehicle was not able to be driven and subsequently towed via flatbed 45 miles to my auto repair facility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590407May 23, 2024
VISIBILITY/WIPER
RIGHT WINDSHIELD WIPER WILL NOT MOVE, CANNOT SEE DUE TO CLOUDY HEADLIGHT LENSES, HOOD OF CAR WILL NOT UNLATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589348May 17, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2015 Nissan Altima. The contact stated while driving 30 MPH, a gunshot-like sound came from the vehicle. The contact stated that upon pulling back the sunroof shade, several glass pieces fell from the sunroof. The vehicle was initially taken to an independent mechanic where the contact was informed that the independent mechanic could not repair the sunroof. The vehicle was then taken to a Nissan dealer who then referred the contact to a Chevrolet dealer. The vehicle was taken to Monument Chevrolet (3940 Pasadena Fwy, Pasadena, TX 77503), and the contact was informed that the part to repair the vehicle would be a ten-year-old sunroof found at a junkyard. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Altima