Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11566184January 18, 2024
ENGINE
I feel like my 2013 Nissan Altima 2.5 SL sedan is/was Part of the Transmission Recall. I purchased my vehicle in 2017/2018… Since then I already replaced all the solenoids in 2020 for the transmission and it drove fine for 2 years. Then in October/November of 2023 the transmission code P0776 came on and it was taken to a Nissan dealership in Maine and was informed that the whole transmission was no good and needed to be replaced. I since bought a new Nissan Altima transmission that was never used before so, the transmission has 0 miles on it and had my personal mechanic place it in and now in early 2024 the transmission went from Driving 65mph on the highway and suddenly dropped to 30mph still on highway with no dashboard light notice at all… so now I have a vehicle that is broken and I don’t know what to do next!!! Please advise. I was wondering if my Vin# was one that had the original Recall and was taken care of anlready before I bought it? And if I can get any help with this new transmission that is now no good?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565854January 16, 2024
AIR BAGS, SEATS
My airbag light has been illuminated for the past few months. It does not illuminate while someone is in the seat. Once reset, it stays off for a while. When checked, the mechanic informed me that the sensor in my passenger seat needs to be replaced. Due to this malfunction, the vehicle may improperly deploy airbags. This has not happened but I’m concerned that it could possibly happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561002December 19, 2023
EXTERIOR LIGHTING
I was never informed of a voluntary recall on the headlamps of certain Nissan Altimas, my wife said it was difficult to drive at night, I installed LED lights with little change. I found out after Nissan had a voluntary recall that the head light assemblies had issues, mainly de-lamination of the chrome in the reflector assembly on the low beam light. Dealer said they would replace them unless I paid over $2000. I found non OEM light assemblies, had them installed, and took the old assembly apart and I was shocked to see the degrading of the entire assembly and material deposited on the lens making it cloudy, not clear at all. I documented all this, and really do think it is a serious safety issue since many of these cars are now on the used market, and many of the owners buying on that market may not have the resources to change out the headlamp assemblies, or even original owners such as me and my wife. Nissan knows there was an issue, and therevis. We happened to be lucky, my wife was not involved in an accident due to the low output of the lights, but the difference after installing the new assemblies is dramatic and the damage to the reflector assembly and cloudy film on the lens is significant. Nissan knows of the problem, they accept no responsibility now, but no doubt it is a serious safety issue which should be looked at again, Nissan did not let all the owners know they may have an issue, heck I got more notices on a hood latch recall than anything else. This is a real serious safety issue, visibility at night is severely restricted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560640December 18, 2023
AIR BAGS, STRUCTURE:BODY, VEHICLE SPEED CONTROL
Hello, I took my Nissan Altima into my local Nissan dealer for a hood latch recall on 11/13/2023. On 11/21/2023 at about 6:40 pm I was driving my car at a speed of maybe 45-50mph and my hood flew open hitting my windshield causing damage to my car, and scaring my son and I. I called the dealer the next morning and spoke to Anthony from the service department regarding this situation, and he stated a faulty latch could have been put on my car, causing this to happen. I sent pictures to him via email, and he advised that he would contact the director and call me back with an update. I received a callback within hours advising Nissan would cover the damages but I would need to contact consumer affairs to see which location could do the repairs as they were behind by 8 month at that location in particular and could not provide me with a loaner car. After a week of waiting for an update from a dealer to confirm repairs, I had the car towed to the Thomas Nissan of Joliet on 12/4/2023 as the car would not accelerate anymore due to the hard brake. As of today 12/18/2023 I have spoken to the service manager there and he advised parts came in but they do not have a date for repairs or approval on the acceleration issue and for now will only repair the body. I advised that I am extremely saddened by the way I am being handled after such a traumatic ordeal that could have been deadly or life altering. This recall was supposed to prevent this issue, and it only caused it. This recall hasn't done anything to fix the cars, and neither have three other hood latch recalls for Altima cars. Altima drivers are in danger from hoods that suddenly fly open while driving, and this situation just proves a problem. Nissan doesn't know how to properly repair it, and my car and I are proof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556257November 21, 2023
SUSPENSION
The contact owns a 2013 Nissan Altima. The contact stated that while reversing, there was a banging sound coming from the rear of the vehicle. Later, while driving the traction control warning light illuminated, and the rear of the vehicle became unstable. After parking the vehicle, the contact discovered that the vehicle was tilted towards the driver's side. The vehicle was towed to the local mechanic who determined that the rear control arm had fractured and needed to be replaced. The vehicle was not yet repaired. The local dealer was not contacted. The failure mileage was 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555737November 17, 2023
EXTERIOR LIGHTING
The dim headlights dont work right so u cant see driving. It is very dangerous it could cause a accident. So you have to drive with your brights on so that you can see and then that could also cause accident because you're blinding the people coming towards you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551086October 20, 2023
POWER TRAIN
The contact owns a 2013 Nissan Altima. The contact stated while driving at various speeds, the vehicle hesitated while accelerating and jerked intermittently. No warning light was illuminated. The vehicle had been diagnosed. The contact was informed that the failure was due to a faulty transmission. The contact was informed that the transmission needed to be replaced. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 90,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549683October 12, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2013 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle made an unusual sound and stalled. The contact stated she was able to drive the vehicle to the shoulder of the road and then the vehicle lost motive power. The contact stated the vehicle would not restart. The vehicle was towed to the dealer. The vehicle was diagnosed with a failed transmission. The transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548076October 3, 2023
STRUCTURE
The contact owns a 2013 Nissan Altima. The contact stated while driving at an undisclosed speed, the passenger’s side rear control arm fractured. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic confirmed that the control arm had fractured. The contact was informed that the control arm needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547677October 2, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Nissan Altima. The contact stated that while driving at an undisclosed speed, the hood opened independently. The contact received notification of NHTSA Campaign: 20V315000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact was informed that the manufacturer had received the notification and the manufacturer informed the contact that the recall repair had been completed by the previous owner in 2016. The failure mileage was approximately 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545618September 20, 2023
AIR BAGS, SEAT BELTS
Air bag not function
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544870September 16, 2023
EXTERIOR LIGHTING
Headlights are dangerously dim, contacted manufacturer and were told that we missed the settlement on this issue. We purchased this vehicle after the settlement so of course we missed it. My son drives this car to and from college two and a half hours away. I cannot understand why nothing is being done. When he drives at night, he has to have high beams on and even then, they are not the brightest. I know we are not the only ones, I have researched it and seen countless complaints about the headlights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544245September 13, 2023
POWER TRAIN
There is a known cvt transmission issue with certain years of different models of Nissans. My sons car recently started hesitating and not accelerating when pulling out of intersections. I took the vehicle to Nissan and was told that there is a known issue and they have extended warranties on the issue but my sons car was out of warranty and they were not willing to assist due to no recalls as of yet. The issue with the car hesitating is a huge safety concern. They recommended a new transmission for 6500.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544371September 13, 2023
AIR BAGS
The 2013 Nissan Altima passenger light seatbelt dash light stayed on unless seatbelt was buckled with person in seat. Took to Nissan dealer who charged $150 to diagnose as a sensor control unit except when they cleared the codes the airbag light also came on and has stayed on. 1.Issue number one is Nissan had a recall on the sensor unit and Nissan refuses warranty. I called Nissan hotline and took back to dealer and warranty was still refused. 2.Issue number two the air bag light only showed up after the codes where cleared account to Nissan. This means that I was driving with the passenger air bag not functioning without any warning light showing not functioning air bag. I believe this is a warranty issue and also a safety issue where the car has a non-functional passenger air bag even though it does not show until the codes are cleared at a dealer. How many people are driving around not knowing Nissan is not giving a warning Light?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543961September 11, 2023
UNKNOWN OR OTHER
Hood latch cable snatched it was recall on thi vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542494September 4, 2023
UNKNOWN OR OTHER
My son was driving on the highway when all of a sudden the car would no longer excel when he pressed on the gas. He immediately moved over in traffic to get to the side of the road and just barely made it before the car completely stopped moving. He was very lucky that he reacted in the way he did being a new driver on the road. This could have been EXTREMELY bad if he didn't think to move over and in the correct direction to make it all the way through traffic around him. The transmission is the component that failed. The issue was inspected and confirmed by the dealer and replaced. No warning lights came on when this issue occured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542517September 4, 2023
EXTERIOR LIGHTING
The headlights are so dim it is dangerous. I had been riding with the brights on because of the dimness of the lights. I was almost in a serious accident due to the lack of visibility resulting from faulty headlights—even with the brights on. These are dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541944August 31, 2023
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Deer run out in front of me. Airbags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11540225August 23, 2023
EXTERIOR LIGHTING
It was a recall on the headlights and Nissan said the recalled expired. The previous owner passed away. You can’t see anything at night without driving with the high beams on I had the bulbs changed an it’s dim lighting. This is a safety issues that’s putting me and other people lives in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540236August 23, 2023
AIR BAGS
Front passenger air bag warning lamp is illuminating signaling that the vehicle is not detecting an occupant in the seat. This is the second time this has occurred. The first time the sensor was replaced, (Pc214) NHTSA13V-069. It was covered under a safety recall in April 2013. I took the vehicle to Bowie Nissan, Bowie, MD and asked to have the sensor replaced at no charge as this is a safety issue. I provided the TSB from Nissan notifying the dealerships. The TSB reference number NTB19-071 September 12, 2019. I supplied the service writer a photo of the results of a diagnostic scan that stated occupant sensor was abnormal. The service advisor stated that it is a safety issue but they would have to charge a $189 diagnostic scan. If they confirmed the problem they would then make the repair and charge me the cost since it is not covered by Nissan. My car currently has mileage of 104,389 mile. I feel that this should be repaired by Nissan at no charge as this the second time this part has failed and that it is genuine safety issue. I feel that Nissan is dodging it responsibility to its customers and NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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