Nissan Altima Complaints (2002)

1,047 consumer complaints on file.

#10070210January 15, 2004
UNKNOWN OR OTHER
CUTCH PEDAL DID NOT RETURN WHILE DRIVING AFTER THE THIRD DAY I PURCHASED. I BROUGHT THE CAR BACK TO THE DEALER (WONDRIES NISSAN IN CITY OF ALHAMBRA)TRY TO SOLVE THE PROBLEMS (FOUR TIMES). THEY KEPT SAYING THEY COULDN'T DUPLICATE THE PROBLEMS. ONE DAY THE CLUTCH STARTED HAVING SOME SORT OF NOISE EVERYTIME I STEPPED ON IT AND I BROUGHT IT BACK TO WONDRIES NISSAN AND THEY FINALLY FIXED IT AFTER FOUR FIVE MONTHS I GOT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070302January 15, 2004
SERVICE BRAKES, HYDRAULIC
REAR BRAKE CALIPERS CORRODED AND FAILED TO PERFORM PROPERLY. CALIPERS SEIZED IN AN APPLIED BRAKE FASHION (CONSTANT PRESSURE ON THE ROTORS). BOTH REAR BRAKES HAVE SUBSEQUENTLY FAILED TO THE POINT WHERE THERE IS NO MORE PAD ON THE BRAKES, ONLY METAL-TO-METAL CONTACT BETWEEN THE PAD BASE AND THE ROTORS. THE PADS, SHIMS, AND ROTORS HAVE TO BE REPLACED. THE CAR IS ONLY 1.5 YRS OLD, WITH 35,000 HIGHWAY MILES ON IT. THIS IS UNACCEPTABLE. THE DEALER HAS INDICATED THAT THE FRONT BRAKES ARE CLOSE TO THE SAME CONDITION. DEALER/NISSAN HAVE INDICATED THAT A $200 MAINTENANCE VISIT EVERY 15,OOO MILES IS REQUIRED TO PREVENT THIS. IN 150K+, AND 190K+ ,MILES ON 2 OF MY OLD HONDAS (I OWNED THEM FROM DAY 1) I NEVER HAD TO PERFORM THIS KIND OF MAINTENANCE, AND NEVER HAD THIS KIND OF FAILURE. SAME GOES FOR MY 2000 DODGE GRAND CARAVAN (60K+ MILES AND NO PROBLEMS WITH FRONT CALIPERS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052420January 5, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
ABOUT 2 MONTHS AFTER PURCHASING MY NEW 2002 ALTIMA I TOOK MY CAR INTO THE DEALER BECAUSE THERE WAS CLANKING NOISES COMING FROM THE ENGINE WHICH I NOTICED ESPECIALLY WHEN TURNING THE WHEEL. THE DEALER SAID I NEEDED NEW MOTOR MOUNTS. AFTER THE MOUNTS WERE REPLACED I STILL HEARD THE NOISE. I TOOK THE CAR BACK INTO THE DEALER AND BECAUSE I COULD NOT SIMULATE THE PROBLEM, THE DEALER WOULD NOT LOOK AT THE CAR. I THEN FOUND THAT I COULD SIMULATE THE PROBLEM BY TURING MY STEERING WHEEL TO THE LEFT WHILE THE CAR WAS STOPPED, THEN ACCELERATING. IT SOUNDED LIKE THERE WERE ROCKS ROLLING AROUND IN THE LEFT FRONT WHEEL AREA. THE DEALER SAID I HAD A LOOSE WHEEL NUT AND FIXED THE PROBLEM, ALTHOUGH MANY MECHANICS I HAVE SPOKEN TO SINCE THEN HAVE SAID THE SYMPTOMS SOUNDED LIKE A BAD CV BOOT. MY CAR IS NOW 18 MONTHS OLD AND ABOUT A WEEK AGO I NOTICED THAT MY CAR WAS NOT RESPONDING TO MY KEY FOB CORRECTLY AND I HAVE COME OUT TO MY CAR TWICE AND THE FRONT WINDOWS ARE DOWN. ON SATURDAY MY CAR WOULD NOT START. I TRIED JUMPING THE CAR AND THAT DID NOT WORK. THE DEALER SAID THEY WOULD HAVE IT TOWED SINCE IT IS UNDER WARRANTY BUT I WOULD HAVE TO WAIT UNTIL MONDAY. I TRIED STARTING THE CAR SUNDAY AND AGAIN TODAY AND NOTHING HAPPENED. WHEN THE TOW TRUCK CAME THE TOW GUY SAID THE CAR SOUNDED FLOODED. HE TURNED THE KEY, PRESSED THE GAS IT AFTER A TON OF SMOKE CAME OUT OF THE EXHAUST, THE CAR STARTED. I HAD THE CAR TOWED TO THE DEALER ONLY TO HAVE THEM TELL ME THAT THE PROBLEM IS PROBABLY THE TIMING AND BECAUSE I DID NOT TAKE THE CAR TO THEM AT 15,000 MILES TO HAVE THE TIMING CHECKED, IT IS NOT COVERED UNDER THE WARRANTY AND I AM RESPONSIBLE FOR THE REPARIS AND TOW CHARGE. I RESEARCHED THIS SITE AND FOUND OUT THAT THERE IS A RECALL ON A PART THAT CAUSES THE CAR NOT TO START. IT IS AT THE DEALER RIGHT NOW AND THEY HAVE NOT TOLD ME WHAT THE PROBLEM IS, BUT THEY WILL HAVE TO KEEP IT OVER NIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052352January 4, 2004
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING:ENGINE
MY 2002 NISSAN ALTIMA HAS COMPLETE LOSS OF POWER WHILE DRIVING ON THREE SEPARATE OCCASIONS, TWICE I LOST CONTROL OF CAR AND MIRACULOUSLY AVOIDED A CRASH. I HAVE BEEN TOLD THAT THE PROBLEM WAS REPAIRED THE SECOND TIME HAVING IT TOWED TO THE DEALERSHIP. I NO LONGER FEEL SAFE PLACING MY CHILDREN IN THIS CAR. THIS CAR IS A DEATH TRAP, I'M SURPRISED THE GOVERNMENT (LEMON LAW) REQUIRES A TOTAL OF 5 TIMES SAME OCCURRENCE,REPORT AFTER THE THIRD TIME, THEN THE DEALERSHIP HAS ANOTHER SHOT OF REPAIR #4, ONLY THEN, THEY WILL CONSIDER REPLACEMENT OR BUY BACK , AFTER 5TH TIME OF ENGINE FAILURE. THIS TO ME IS RUSSIAN ROULETTE, THE WORSE PART IS , I'M PAYING FOR IT (CAR PYMT.)WHO IS IT THAT ACTUALLY CHOSE THE CRITERIIA FOR THE LEMON LAWS? AND WHOSE FAVOR ARE THEY IN ? THE CONSUMER AND THEIR FAMILIES AT RISK, OR THE MULTI-BILLION DOLLAR A YEAR CAR MANUFACTURERS? I WANT A SAFE CAR!!!! AND I WANT TO BE TREATED LIKE THE LIVES OF MY CHILDREN MATTER AND WE'RE NOT JUST ANOTHER NUMBER. WOULD MR. GHOSN (NISSAN CEO), DRIVE HIS CHILDREN IN A CAR THAT HAS TOTAL POWER LOSS WHILE DRIVING, RESULTING IN LOSS OF CONTROL?? DO I PAINT BIG LEMONS ON THE SIDE OF MY CAR,WHAT DOES IT TAKE TO GET SOMEONE'S ATTENTION, A DEATH??? FEEL FREE TO CONTACT ME [email protected] *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052269January 2, 2004
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS BLEW OUT. THIS WAS CAUSED BY THE BULB BURNING OUT THE ASSEMBLY BOARD, PER THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049617December 11, 2003
TIRES:TREAD/BELT
2ND PROBLEM W/ CONTINENTAL BRAND TIRES ON MY 2002 NISSAN ALTIMA. ORIGINAL SET WAS REPLACED (50/50% PAYED) BETWEEN NISSAN CORPORATION & CONTINENTAL CORPORATION AT APPROX. 18,000 MILES ON VEHICLE.*AK REPLACEMENT SET SHOWING/DISPLAYING SAME PROBLEMS....PRE-MATURE WEAR, CRACKS IN TREADS, FLAT SPOTS. TIRES HAVE BEEN ROTATED AT SUGGESTED MANUFACTURER INTERVALS, AND I HAVE SERVICE RECORDS TO VERIFY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047663November 26, 2003
STRUCTURE:BODY
WHILE DRIVING IN SEVERE WIND GUSTS, WE HEARD A LOUD SCREECHING NOISE EMANATING FROM THE FRONT, LEFT POST AREA. SOMETIMES THE SOURCE WAS THE RIGHT FRONT. THE NOISE ERUPTED AS THE WIND GUSTED AT SHARP ANGLES AND THE CAR STEERED INTO OR AWAY FROM THE GUSTS. THE NOISE WAS HIGHLY PRONOUNCED. I RULED OUT ANYTHING MECHANICAL BECAUSE WE EXPERIENCED THE SAME NOISE WHENEVER THE GUSTS INCREASED AND THE CAR WAS THROWN LEFT OR RIGHT. TURNING THE STEERING WHEEL SEEMED TO CUT RIGHT INTO THE GUSTS AND THE SOUND WAS SO INTENSE THAT WE THOUGHT IT RESEMBLED A BUZZSAW TRYING TO CUT ITS WAY INTO THE WINDSHIELD/POST AREA. WE MENTIONED THIS PHENOMENON TO OUR CAR DEALER (HARBOR NISSAN, PORT CHARLOTTE, FL). THE SERVICE MANAGER TOLD US HE HAS HAD THIS COMPLAINT FROM OTHER NISSAN OWNERS AND THAT HE, TOO, THOUGHT IT WAS THE WIND REACTING AGAINST THE CONFIGURATION OF THE VEHICLE. OUR VEHICLE IS A 2002 NISSAN ALTIMA. THE NOISE LASTS ONLY A SPLIT SECOND, SOMETIMES AS LONG AS A SECOND. BUT IT IS PERSISTENT IN HIGH GUSTS. WE LEASED THIS VEHICLE IN JUNE 2002 AND HAD NEVER BEFORE EXPERIENCED THIS PROBLEM. WE HAD NOT ENCOUNTERED SUCH HIGH GUSTS UNTIL THE PERIOD I REPORT HERE. WE WERE ON AN EXTENDED TRIP AND THE PROBLEM PERSISTED OUTBOUND AND INBOUND. I'M CONFIDENT THERE IS NO MECHANICAL PROBLEM. BUT THERE IS A DESIGN FLAW OF SORTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047547November 25, 2003
EXTERIOR LIGHTING:HEADLIGHTS
LEFT HEAD LIGHT ASSEMBLY - DEFECT- LIGHT BULB CONTINUES TO BLOW OUT WHEN TURNED ON. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048399November 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
WAS DRIVING 40-MPH THE VEHICLE STALLED. DRIVER HAD MANAGED TO GET VEHICLE OUT OF TRAFFIC AND TOWED TO THE DEALER. DEALERSHIP HAD REPLACED THE CAM SHAFT SENSOR TWICE. DRIVER DON'T FEEL SAFE ANY MORE TO DRIVING THIS VEHICLE. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047257November 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED A 2002 NISSAN ALTIMA IN NOVEMBER OF 2001. TWICE WITHIN A SHORT PERIOD OF TIME, I WAS STRANDED WHEN MY VEHICLE WOULD NOT START AFTER TURNING IT OFF. BOTH TIMES THE SERVICE DEPARTMENT WHERE I BOUGHT THE VEHICLE TOLD ME THAT SOME MINOR ADJUSTMENTS FIXED THE PROBLEM. THE THIRD TIME MY VEHICLE FAILED WAS THIS WEEK, AND IT PUT MY BABY DAUGHTER AND I IN A LIFE-THREATENING SITUATION. AS WE TRAVELED DOWN I-10 AT THE RATE OF 70 MPH MY CAR STALLED. I LOST ALL POWER INCLUDING POWER STEERING AND BRAKES AND ABILITY TO ACCELERATE. THIS WAS A VERY DANGEROUS SITUATION. COME TO FIND OUT, NISSAN KNOWS OF A FAULTY SENSOR THAT EXISTS IN SOME OF THEIR LATER MODEL VEHICLES, AND IS WAITING UNTIL DECEMBER TO LAUNCH A RECALL CAMPAIGN. I FIND THIS TO BE HIGHLY UNACCEPTABLE BECAUSE IN THE MEANTIME DRIVERS OF THESE VEHICLES ARE AT GREAT RISK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047282November 20, 2003
TIRES
MY RIGHT FRONT BRIDGESTONE TURANZA EL42 (P205/65R16) TIRE CAME OFF THE RIM AS A WHOLE WHILE DRIVING NORTHBOUND ON THE GARDEN STATE PARKWAY. MY CAR VIOLENTLY TURNED RIGHT AND BEGAN HEADING SOUTHBOUND AGAINST ONCOMING TRAFFIC, THE RIGHT SIDE OF MY CAR THEN SMASHED INTO THE GUARDRAIL AT 70 MPH AND SPUN INTO THE LOCAL TRAFFIC LANES ON THE OTHERSIDE OF THE HIGHWAY. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10045958November 11, 2003
ELECTRICAL SYSTEM:IGNITION
COLD MORNING, CAR WOULD NOT START EVEN AFTER TEMPERATURE OUTSIDE REACHED 45 DEGREES. DEALER INDICATED THAT THE PROBLEM WAS A FAULTY CRANK ANGLE POSITION SENSOR AND REPLACED IT UNDER WARRANTY. THIS WAS THE THIRD TIME THE CAR WOULD NOT START DURING "COLD WEATHER", FIRST TIME THEY'RE WE'RE ABLE TO MAKE A DIAGNOSIS. HOPE THEY WE'RE CORRECT THIS TIME!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045478November 5, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING, MY 2002 NISSAN ALTIMA 2.5 S HAS STALLED AND LEFT ME IN THE MIDDLE OF TRAFFIC LANES. THIS HAS HAPPENED 3 DIFFERENT TIMES (INCLUDING ONCE BEING STALLED ON RAILROAD TRACKS). MY LOCAL DEALERSHIP REFUSES TO CO-OPERATE WITH ME, TELLING ME ONE TIME THAT IT WAS THE "CAM SENSOR," ANOTHER I WAS TOLD "THE VEHICLE WAS FLOODED," AND THE LAST TIME I GOT NO ASSISTANCE (INCLUDING NO LOANER VEHICLE!). THE DEALERSHIP CLAIMS THAT THESE PROBLEMS ARE CAUSED BY MY ACTIONS (AS THOUGH I AM UNABLE TO OPERATE A VEHICLE CORRECTLY). I AM CONSIDERING TAKING LEGAL ACTION, AS THIS VEHICLE IS UNSAFE FOR ME AND OTHERS AROUND ME. I WAS NEVER NOTIFIED OF THE LATEST RECALL UNTIL RESEARCHING ONLINE FEW WEEKS AGO (3 MONTHS AFTER THE RECALL WAS ISSUED), I NOW HAVE AN APPOINTMENT TO HAVE THIS SITUATION REMEDIED NEXT WEEK. I HOPE TO GET THE EXCESSIVE USE OF OIL SITUATION SOLVED AS WELL. I AM APPALLED AT THE LACK OF CUSTOMER SERVICE THAT NISSAN AND THE AFFILIATED NISSAN DEALERSHIPS AFFORD THEIR CLIENTS THAT SHELL OUT UPWARDS OF $25,000 FOR ONE OF THEIR DEATH TRAPS! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045412November 4, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR USING 2 QUARTS OF OIL EVERY 3000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044843October 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHENEVER THE FUEL TANK IS FILLED FUEL WOULD OVER FLOW. ALSO, FRONT BALL JOINTS WERE WORN OUT, CAUSING THE FRONT END TO WOBBLE. SOMETIMES IT WA SHARD TO MAINTAIN CONTROL OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044633October 23, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING INSTRUMENT PANEL LIGHTS WOULD BLINK AND SHUT OFF INTERMITTENTLY. DEALER REPLACED THE CLUSTER ON 4 DIFFERENT OCCASIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042876October 14, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
CONSUMER SAID VEHICLE WAS TAKING IN TOO MUCH OIL. EVERY 800 MILES VEHICLE NEEDED 8 OUNCES OF OIL. DEALERS WAS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041388October 7, 2003
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DEFECT ROTOR: I HAVE BEING DRIVING MY ALTIMA 02 FOR 2 YEARS. THREE WEEKS AGO (22 MONTH), AT LESS THAN 17000 MILES, I TOOK MY CAR FOR A BRAKE CHECK BECAUSE IT MADE A LOT OF NOISE. THE TECHNICIAN AT PERFORMANCE NISSAN DEALERSHIP FOUND THAT BOTH REAR ROTORS AND PADS NEED TO BE REPLACED AND THE FRONT ROTORS NEEDED TO BE CLEANED AND MACHINED. IT SURPRISED ME SINCE IT IS SUCH A SHORT PERIOD OF TIME AND MILEAGE. BY THE WAY, I PLACED A ORDER FOR REAR ROTORS FROM A NISSAN DEALERSHIP IN TX. THEY TOLD ME THEY HAVE TO PLACE A NATIONAL ORDER TO FIND THE PART, AND I HAVE TO WAIT FOR A UNKNOWN PERIOD OF TIME FOR THE PART TO COME IN. SO EVERYDAY, I HAVE TO WALK TO WORK. RUSTY GAS INTAKE PIPE: THERE IS A HOLE AT THE INTAKE ABOVE THE LEFT REAR TIRE, SO MUD AND WATER CAME IN DURING SNOW WEATHER, THEN THE INTAKE MOUTH BECAME RUSTY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042135September 26, 2003
STEERING
PROBLEMS WITH VEHICLE'S STEERING SYSTEM.*MR SIX DAYS AFTER THE VEHICLE WAS PURCHASED THE CONSUMER RETURNED IT TO THE DEALER BECAUSE OF VIBRATIONS IN THE STEERING AT HIGHWAY SPEEDS. THE VEHICLE WAS RETURNED ON FIVE OCCASIONS TO REPAIR THE VIBRATIONS WHICH RETURNED DESPITE THE REPAIRS (ATTORNEY FOR CLIENT). *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041841September 23, 2003
TIRES
THERE WERE PROBLEMS WITH TIRE EQUIPMENT ON 2002 NISSAN ALTIMA. *MR THE LEFT REAR AND RIGHT REAR TIRE DEVELOPED A DEFECT HIGH ON THE WALL. THERE WERE NO FOREIGN OBJECTS IN THE ROAD TO CAUSE A TOTAL LOSS OF PRESSURE. THE CONSUMER WOULD LIKE TO BE REIMBURSE FOR THE REPLACEMENT OF THE TIRES. *PH *JB *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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