Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11600922July 10, 2024
SUSPENSION
Upon driving, the Left control arm snapped in two. The car veered to the left but I was able to regain control fortunately. Ten minutes prior I had been on a major highway. Results may have been different in that regard. Firestone Complete Auto Care assessed it and quoted me up to $600.00 for repair. I researched the Control Issue only to discover that this was a common problem on 2013 Nissan Altimas. There were beyond numerous complaints in USA and Canada, and over a quarter million Altimas were repaired for this defect. My mechanic told me that the Right Control Arm had already been repaired prior to myself purchasing the vehicle in 2016, but the Left control Arm was not repaired. Apparently there was simply a "Campaign" regarding this defect and it was never considered a recall. I am wondering if there can be some reimbersement for the $673.51 I paid to get my car fixed. I would appreciate a reply. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599216July 5, 2024
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I have taken the car to 3 mechanics for 4-5 incidents knowing that the mechanics were indeed certified in professionally fixing the issue. I was driving the car and made a proper left turn, yielding to oncoming traffic when suddenly the vehicle was unable to accelerate. The other car was approaching and I pushed on the gas as hard as I could to barely get it to move out of the way, luckily avoid a collision. The car died and will restart and drive another 11 miles, repeating the process. No mechanic has been able to properly identify the cause. Please understand, I could be that "lies" to individuals in order to sell the car, but do I really want to put another person's life at such a faulty incident? Well, I recommend another recall on the issue, regardless of the cost because a little hood latch and a simple light compartment isn't anything like an unknown cause of malfunction stall towards driving in a hectic traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596822June 26, 2024
SUSPENSION
Front lower control arm bushings appear worn out with progressive clunking and severe shaking leading to unstable steering and unevenly worn tires
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593532June 10, 2024
STRUCTURE
The contact owns a 2013 Nissan Altima. The contact stated that that while driving at an undisclosed speed, the contact stated that the wheels were misaligned and had detached. The vehicle was taken to an independent mechanic where it was diagnosed with a detached passenger’s side rear lower control arm due to corrosion. The contact was informed that the passenger’s side rear lower control arm needed to be replaced. The vehicle was repaired. Additionally, the contact was advised that due to the corrosion, the driver's side rear lower control arm would soon need to be replaced as well. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593259June 8, 2024
EXTERIOR LIGHTING
The lights are positioned too low to the ground and they are not bright enough. I end up having to keep my high lights on when driving at night because the visibility is very poor otherwise. Dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593260June 8, 2024
STRUCTURE:BODY
The paint bubbles and chips off. Bad paint job on this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590974May 28, 2024
STRUCTURE:BODY
I have contacted 2 dealerships about fixing the recall and nobody will call me back to schedule to fix. All they say is they will talk to the shop manager, and I never hear back. Now the hood is constantly stuck or not opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590455May 23, 2024
EXTERIOR LIGHTING
The headlights on my 2013 Nissan Altima SL are dangerously dim. The car was purchased used in July, 2022 and has been driven daily by my son since then. While driving with him recently on his way home college I was driving and could barely tell that the headlights were on while driving at night through the un-lit Interstate in Virginia. The extremely low light level was alarming to me as I could not see well without using the high beams which was not always possible due to surrounding traffic, and I was constantly nervous that the others on the road may not be able to see my vehicle. Nissan is fully aware that there is an issue. In response to a class action lawsuit in 2022 they agreed to replace the headlight assemblies for those that filed a claim within a certain timeframe. The lawsuit pointed to a delaminating of the reflective materials inside the headlight assembly, so replacing the bulbs does not significantly raise the lighting output. Unfortunately the deadline for a free replacement expired prior to me purchasing the car. I contacted a local Nissan dealer on [XXX], 2024 and they indicated that the free replacement has long since expired and estimated that it would cost approximately $1,500 to replace the headlights. I then contacted Nissan corporate on the same date and received the same response. I honestly do not understand how this did not become a Safety Recall. The lights obviously do not produce adequate light levels to safely drive at night. This is worsened by the prevalence of ultra-brite HID Halogen and LED headlights on the majority of cars on the road today. Though Nissan “did not accept” liability in response to the class action lawsuit in 2022, Nissan did replace thousands of sets of headlights- admitting that they know the OEM headlights are an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589325May 17, 2024
AIR BAGS, ELECTRICAL SYSTEM
OCS System for Passenger Airbag is not working properly. Went to two dealerships and they said it was not covered under the recall 16V-244. I spoke with Nissan Consumer Affairs and they said that the recall was addressed in the past but was not able to provide when and where. The dealerships I go to for servicing do not have any history of the OCS ever being repaired which means that it was probably repaired sometime with the original owner. Assuming it was actually replaced in the past, with replacement, the part is still failing and not having reached the 15 year mark for the car or the actual recall itself is alarming.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589048May 16, 2024
AIR BAGS
My vehicle has a code failure for the air bag sensor light. In order to pass inspection the light has to clear itself and it is not. I’ve had this vehicle since 2015 and have never had this issue. After talking to a representative at Nissan service department, he claimed that this is an issue he has with his Nissan as well leading me to believe that this is a manufacturer issue. Upon receiving a diagnostic there is no actual damage to the sensor in question it’s just malfunctioning. Below is an explanation from the service team at Nissan. DIAGNOSTIC TROUBLE CODE: B00A0-00 OCCUPANT SENSOR MAL. CHECKED HARNESS FOR ANY DAMAGES AND FOUND NONE. UNPLUGGED UNIT AND SENSOR AND RECONNECTED THEM. ATTEMPTED TO CLEAR CODES DID NOT CLEAR, UNSUCCESSFUL. ATTEMPTED TO PERFORM ZERO POINT RELEARN, UNSUCCESSFUL. ATTEMPT TO CLEAR CODES AGAIN AND CODES DID NOT CLEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586032April 30, 2024
POWER TRAIN
I bought the car at 48, 750 miles at 71,000, transmission was sputtering and stalling. Extended warranty from Zurich paid for new parts in an old transmission. Now, car is at 106,000, transmission is shot, it is banging and knocking while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586077April 30, 2024
EXTERIOR LIGHTING
Nissan never informed me of the head light recall in 2022 and as a result I've been driving on dim lights which is quite dangerous. This week I took it into a Nissan dealership in Anderson, SC to get them repaired and it cost $1500! They informed me it should have been covered under the recall but that it's expired. This is unacceptable. Nissan is responsible to inform it's car owners of all recalls and the fact that they didn't should not enable them to get away with making people pay for these recall repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578855March 22, 2024
UNKNOWN OR OTHER, ENGINE
Passenger airbag safety light does not light up as it should, shows passenger isn't wearing seat belt when they are. Airbag might not deploy under these conditions. There was a recall for this, took to dealership, was not corrected. Transmission stalls and studders, will not accelerate due to faulty CVT. Causes near miss accidents. Shift lock occasionally prevents car from changing from park, reverse, drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577818March 16, 2024
EXTERIOR LIGHTING, SUSPENSION
I bought this car and the light bulb is replaced. It is the actual halo type plastic head lights that are defected. If I take to dealer can they fix it. I saw issues with the same thing on the Internet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574824March 1, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Delayed acceleration after making a stop, high RPMs when accelerating after making a stop. All above conditions appears to happen randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572609February 18, 2024
FUEL/PROPULSION SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Malfunction Indicator Light keeps coming on and remaining on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571773February 13, 2024
SUSPENSION
The contact owns a 2013 Nissan Altima. The contact stated while driving 50 MPH, the passenger’s side rear wheel started wobbling, causing the contact to lose control of the vehicle. The contact stated that there was an abnormal sound while experiencing the failure. The contact pulled over and waited for a tow - lucky he moved tow lanes to the shoulder without issue. There was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the passenger’s side rear upper control arm had fractured. The vehicle was repaired. The manufacturer was made aware of the failure and the contact was informed that the VIN was not under recall. The failure mileage was 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571491February 12, 2024
AIR BAGS
The contact owns a 2013 Nissan Altima. The contact stated that while driving at an undisclosed speed, the hood suddenly became unlatched, compromising front visibility. As a result, the contact veered into a light pole, damaging the bumper. The vehicle returned to normal functionality, but the failure became a regular occurrence. The air bags did not deploy. A Police report was not filed, and no injuries were reported. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V244000 (Air Bags), and the VIN was included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571198February 10, 2024
AIR BAGS, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Headlights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568786January 30, 2024
POWER TRAIN, UNKNOWN OR OTHER
Hello, I took my Nissan Altima into my local Nissan dealer for a hood latch recall on 11/13/2023. On [XXX] at about [XXX] I was driving my car at a speed of maybe 45-50mph and my hood flew open hitting my windshield causing damage to my car, and scaring my son and I. I called the dealer the next morning and spoke to Anthony from the service department regarding this situation, and he stated a faulty latch could have been put on my car, causing this to happen. I sent pictures to him via email, and he advised that he would contact the director and call me back with an update. I received a callback within hours advising Nissan would cover the damages but I would need to contact consumer affairs to see which location could do the repairs as they were behind by 8 month at that location in particular and could not provide me with a loaner car. My fiancé contacted consumer affairs on 11/22/2023 and was told someone would call on 11/27/2023. I received a missed call and voicemail advising that I would receive a callback on 11/29/2023. I did not want to wait until the 29th and tried calling back as well as emailing several times and had not heard back. Today 11/28/2023 a call was placed to the direct number I was given and no answer. I then called the 800 number and spoke with a rep named Monica requesting a supervisor or manager and was yelled at and told I would receive a call back on the 29th. I advised that I am extremely saddened by the way I am being handled after such a traumatic ordeal that could have been deadly or life altering. This recall was supposed to prevent this issue, and it only caused it. This recall hasn't done anything to fix the cars, and neither have three other hood latch recalls for Altima cars. Altima drivers are in danger from hoods that suddenly fly open while driving, and this situation just proves a problem. Nissan doesn't know how to properly repair it, and my car and I are proof. As of today 1/30/2024, I received a callback from Maria. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Altima