Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11267548October 9, 2019
SUSPENSION, WHEELS
I'VE BEEN HAVING THIS CLACKING NOISE IN THE RIGHT REAR OF MY CAR. I WENT TO 2 AUTO REPAIR PLACES TO TRY TO IDENTIFY THE PROBLEM. EVERY TIME I WENT OVER A BUMP IN THE ROAD ON THE RIGHT SIDE...CLICK CLACK, CLICK CLACK. FINALLY, DIAGNOSED AS CRACK IN CONTROL ARM. IT IS AT KELLY NISSAN NOW. I DO HAVE A BUMPER TO BUMPER WARRANTY FROM WARRANTY DIRECT. HOWEVER, I AM HOPING THAT NISSAN WILL FIX AT NO COST TO ME, SINCE THIS IS AN ONGOING PROBLEM WITH THIS MAKE AND MODEL. I WAS TOLD I SHOULDN'T BE DRIVING THE CAR BECAUSE IT WAS TOO DANGEROUS. ALSO, I REPORTED THIS TO NISSAN .I HOPE NO ONE GETS INJURED DUE TO THIS DEFECT. I WAS LUCKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267255October 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
RIGHT REAR LOWER CONTROL ARM BROKE WHILE DRIVING 2013 NISSAN ALTIMA. THIS CAUSED DIFFICULT HANDLING OF THE VEHICLE. I WAS THANKFUL TO BE DRIVING ON A RESIDENTIAL ROAD ONLY TRAVELING 25 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266963October 8, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE TRAVELING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PULLED OFF THE ROAD, LOOKED UNDERNEATH THE VEHICLE, AND NOTICED THAT THE PASSENGER SIDE SUSPENSION CONTROL ARM WAS DETACHED AND HANGING FROM THE VEHICLE. THE CONTACT SLOWLY DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE DRIVER'S SIDE SUSPENSION CONTROL ARM WAS ALSO ABOUT TO DETACH. THE INDEPENDENT MECHANIC STATED THAT THE VEHICLE COULD NOT BE DRIVEN TO A DEALER. THE VEHICLE WAS TOWED TO GANLEY'S MAYFIELD NISSAN (6060 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 449-9500) WHERE IT WAS DETERMINED THAT THE PREVIOUS OWNER HAD A WARRANTY ON THE VEHICLE THAT COULD NOT BE USED BY THE CONTACT WHO PURCHASED THE VEHICLE IN MARCH OF 2019. THE DEALER QUOTED $200 FOR DIAGNOSTIC TESTING AND APPROXIMATELY $3,000 FOR THE REPAIRS. THE MANUFACTURER STATED THAT THE MODEL VEHICLE WAS NOT FOR ITS FAILURES; HOWEVER, IT WAS NOT INCLUDED IN A RECALL. THE WARRANTY CENTER REPRESENTATIVE AT THE MANUFACTURER STATED THAT SHE WOULD SPEAK WITH MANAGEMENT, BUT MADE NO PROMISES THAT THEY COULD ASSIST WITH THE REPAIR COSTS. THE FAILURE MILEAGE WAS 47,000. *DT*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267024October 8, 2019
SUSPENSION, WHEELS, UNKNOWN OR OTHER
MY SUSPENSION BROKE OFF THE FRAME OF THE CAR WHILE MOVING ON A TURN AFTER BEING AT A COMPLETE STOP MAKING A LEFT. THE REAR DRIVER SIDE DETACHED FROM THE FRAME MAKING THE CAR UNMOVABLE AND BENDING THE TIRE ALMOST AT A 90 DEGREE ANGLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11267059October 8, 2019
POWER TRAIN
AT 68830 MILES THE TRANSMISSION WENT OUT ON THIS CAR. TERRIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267062October 8, 2019
POWER TRAIN
TRANSMISSION WENT OUT AT 80679 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267102October 8, 2019
SUSPENSION
LUCKILY DRIVING ABOUT 20 MILES PER HOUR WHEN HEARD A THUD FROM THE REAR. LOST SOME CONTROL WITH STEERING, LUCKILY BLOCKS FROM HOME AND WAS ABLE TO DRIVE HOME. WHEN LOOKED UNDER VEHICLE SAW A BROKEN METAL PIECE HANGING AND REAR DRIVER SIDE TIRE WAS NOT STRAIGHT AND I COULD NOT SEE THE TOP OF THE TIRE IN THE WHEEL WELL. HAD TO HAVE IT TOWED TO DEALER AND THEY CONFIRMED, REAR LOWER CONTROL ARM BROKE. I NORMALLY DRIVE ON THE FREEWAY HOME FROM WORK, LUCKILY, I CHOSE NOT TO THIS DAY. IT SOUNDS LIKE A KNOWN ISSUE, ESPECIALLY IN STATES WHERE SALT IS USED ON WINTER ROADS. WE LIVE IN WISCONSIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267121October 8, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR CONTROL ARM FRACTURED. THE CONTACT CALLED O'NEIL NISSAN AT 215-674-9300 (LOCATED AT 849 W STREET RD, WARMINSTER, PA 18974) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT SOMEONE WOULD CALL BACK THE FOLLOWING DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266651October 6, 2019
EXTERIOR LIGHTING
THE LOW BEAM LIGHTS ARE VERY DIM. IT'S HARD TO DRIVE AT NIGHT. UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266523October 5, 2019
SUSPENSION
NISSAN RECALLED REAR LOWER CONTROL ARMS FOR 2013 ALTIMAS JUST LAST MONTH. I AM LOOKING TO GET MINE REPAIRED AT THE DEALER, MOSSY KEARNY MESA, WHO TOLD ME LAST YEAR IT WAS DEFECTIVE. I HAVE ONLY BEEN IN CALIFORNIA FOR A COUPLE OF YEARS. MY CAR WAS BOUGHT AND DRIVEN IN VIRGINIA WHERE THEY USE ROAD SALT (A STIPULATION OF THE RECALL). THE DEALER IS UNAWARE OF THE RECALL. I CONTACTED A REP AT THE NUMBER THE DEALER GAVE ME, 1-800-647-7261, AND THEY DID NOT KNOW ABOUT THE RECALL EITHER. WHEN I ASKED TO SPEAK TO SOMEONE FROM NISSAN AMERICA CORP., THE REP SAID THEY WOULD HAVE THEIR SUPERVISOR CALL ME BACK IN A FEW DAYS, BUT THAT THEIR SUPER WOULD ONLY TELL ME THE SAME THING. I AM GETTING NOWHERE WITH NISSAN MUCH LIKE IN THE PAST. I HAVE HAD TO FIGHT FOR REPAIRS FOR ALMOST EVERY RECALLED OR REVISED PART ON MY CAR INCLUDING THE AIRBAGS, TRANSMISSION, DOOR HANDLE, AND NOW THIS. I WOULD APPRECIATE IT IF SOMEONE CONTACTED ME ABOUT THIS ISSUE AS SOON AS POSSIBLE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266131October 4, 2019
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE VERY LOW AND THE CONTACT HAD TO ACTICATE THE HIGH BEAM HEADLIGHTS IN ORDER TO SEE THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE RECURRED MULTIPLE TIMES. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266095October 4, 2019
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE BECOMING DIMMER AND DIMMER. THEY ARE LESS BRIGHT, AND MORE YELLOW. I HAVE CLEANED THE LENS COVERS. THE HEADLIGHTS SEEM LESS BRIGHT THAN THE DRIVING LIGHTS. RECENT PASSENGERS HAVE SAID "AL, TURN ON YOUR HEADLIGHTS."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266103October 4, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW BEAM HEAD LAMPS STARTED TO DIM AND ILLUMINATED APPROXIMATELY FIFTEEN FEET. THE CONTACT SWITCHED TO THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO SCOTT EVANS NISSAN (725 BANKSHEAD HWY, CARROLLTON, GA 30117) WHERE IT WAS DIAGNOSED THAT THE MATERIALS INSIDE THE HEAD LAMP ASSEMBLY HAD DEGRADED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265905October 3, 2019
AIR BAGS
MY AIRBAG LIGHT THE ONE THAT SAYS MY AIRBAGS ARE NOT ON KEEPS COMING ON. HAVE TAKEN IT TO NISSIAN DEALERSHIP TO GET IT RESET FOR $70 BUT IT CAME BACK ON AGAIN. I AM NOT PAYING $70 AGAIN. THERE HAS TO TO BE A REASON IT KEEPS COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265604October 2, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE LOWER REAR SUSPENSION ARM FRACTURED WHILE DRIVING DOWN THE ROAD. THE CONTACT NOTICED RUST WHEN HE INSPECTED THE DAMAGE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED COLE NISSAN (3003 STADIUM DR, KALAMAZOO, MI 49008, (269) 342-9800) AND ORDERED REPLACEMENT PARTS FOR THE INDEPENDENT MECHANIC TO REPAIR THE VEHICLE. THE CONTACT ALSO SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS SPECIFICALLY FOR CORROSION CAUSED BY ROAD SALT. THE FAILURE MILEAGE WAS 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265746October 2, 2019
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. WHILE DRIVING 65 MPH, THE HOOD FLEW OPEN WITHOUT WARNING AND CRACKED THE WINDSHIELD. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT BODY SHOP. THE VEHICLE WAS DEEMED DESTROYED. THE CONTACT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11265302October 1, 2019
AIR BAGS
THE VEHICLE'S PASSENGER AIRBAG SENSORS DO NOT DETECT WHEN A PASSENGER IS OCCUPYING THE PASSENGER SEAT AND REMAINS IN OFF POSITION WITH A RED LIGHT ON THE DASH BOARD. (THIS VEHICLE WAS RECALLED IN 2016 AND REPAIRED ALREADY.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265479October 1, 2019
SUSPENSION
CORRODED LOWER LINK SNAPPED WHILE DRIVING WHICH CAUSE THE CAR TO VEER HEAVILY RIGHT WHILE DRIVING ON THE HIGHWAY WITHOUT ANY WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265498October 1, 2019
EXTERIOR LIGHTING
THE HEADLIGHTS WERE NEVER STRONG. THEY ARE NOW WEAKER THAN STREET LIGHTS OR VIRTUALLY ANY OTHER CAR AROUND ME. CARS BEHIND ME CASE A SHADOW OF MY CAR WHERE MY BEAMS SHOULD BE. IT'S LIKE DRIVING WITH DAYTIME RUNNING LIGHTS. MY INTERNET SEARCH SHOWS THIS IS A WIDESPREAD PROBLEM WITH THE 2013 ALTIMA. THIS IS AN EXTREMELY SERIOUS SAFETY PROBLEM AND I WOULD LIKE TO KNOW IF THIS HAS BEEN OR WILL BE INVESTIGATED BY NHTSA. AT A MINIMUM, NISSAN SHOULD REPAIR THE AFFECTED CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265210September 30, 2019
EXTERIOR LIGHTING
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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