Nissan Altima Complaints (2009)

1,601 consumer complaints on file.

#11449264January 28, 2022
ELECTRICAL SYSTEM
In 2009 Nissan built S models with an SL package. These models came with a push button start in lieu of a key start. These vehicles came with an electronic steering wheel lock mechanism. The electronic steering wheel lock mechanism was deemed defective on the push button start vehicles. Nissan ultimately did a campaign to have this repaired. In November 2021, my Nissan Altima electronic steering mechanism prevented my vehicle from turning on. I researched the problem and learned of the expired Nissan campaign. I never received notification of said campaign. I contacted Nissan Consumer Affairs and started a complaint. After being told by Nissan Consumer Affairs that my vehicle didn't qualify for the campaign, I paid Rockland Nissan $1411.60 for the repair. Soon thereafter, I purchased another electronic part associated with this push button start system. During this transaction, I provided the Rockland Nissan parts employee with my vin number. I learned that my vin number reflected that my vehicle has a key start ignition. I literally had to escort the parts employee outside and show them the vehicle to prove that it did have a push button start. I again contacted Nissan Consumer Affairs. I informed them of my findings. Stated it was unfair that my vehicle didn't qualify for their campaign because the vin shows up as the vehicle having a key start ignition. I sent photos of my vehicle, my original window sticker showing that my vehicle came with a push button start system. They responded that the campaign ended and my vehicle is now too old and has too many miles. I responded that this was not the case when the campaign was active. I also stated neither I nor the original owner were ever notified of the campaign. And they should have covered the repair for these reasons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448416January 21, 2022
AIR BAGS
So while I am driving with a passenger my sign on my dashboard shows that there is no airbag for my passenger
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448224January 20, 2022
STEERING
The contact owns a 2009 Nissan Altima. The contact stated that while his son was attempting to start the vehicle, the vehicle failed to start. The contact mentioned that the vehicle failed to start and was given a jump start by another vehicle. The contact stated that the steering column box needed to be tapped in order for the vehicle to operate. The vehicle was not taken to the dealer. The vehicle was not repaired, and the failure recurred. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in Technical Service Bulletin: 10119195. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447394January 13, 2022
STEERING
My vehicle is inoperable due to electronic steering column box. This locking mechanism is not engaging and has caused the vehicle to stop operation. I have been told this system is an anti theft device. It stopped working all of the sudden and I had to have the vehicle towed home thankfully I did not get into an an accident due to this mechanical failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446416January 5, 2022
STEERING
2009 Nissan Altima It's relating to the Steering Assembly lock that was defective. I have this vehicle and this issue came up in 2013 and it was fixed. I had this issue come up again in late 2021 and I need to fix it again out of pocket. I read in your article that in 2017 Nissan issued a fix to this. I paid about $600 in 2013 and now they're quoting $1800 plus tax. Would I still be eligible to have this covered by Nissan as it's a known recurring problem? Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446109January 4, 2022
UNKNOWN OR OTHER
I am having an issue where my car door (driver side) will either not unlock or not stay shut. I have been stuck in my car two days in a row after arriving at work but what is even more disturbing is that my car door went flying open last night on the way home from work when it was completely shut. EXTREMELY DANGEROUS !!! Where do I file a "complaint" for lack of a better term ? Or concern to have this investigated ? This is a 2009 Nissan Altima.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445464December 29, 2021
ELECTRICAL SYSTEM
The contact owns a 2009 Nissan Altima. The contact stated that after entering the vehicle and attempting to start the vehicle, the contact depressed the Push to Start button and depressed on brake pedal to start the vehicle however, the vehicle would not start. The contact stated she tried to start her vehicle manually and the vehicle still would not start. She then had an independent mechanic arrive to her residence to diagnose the vehicle. The contact was informed that similar vehicles had experienced the same failure. The contact stated that she contacted the dealer and was informed that her vehicle was not under an open recall. The manufacturer was not notified of the failure. The approximate failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441947November 29, 2021
STEERING
Steering column is locked not allowing the car to turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441313November 22, 2021
ELECTRICAL SYSTEM
The contact owns a 2009 Nissan Altima. The contact stated while the vehicle was parked, the vehicle would not start up. The vehicle was inspected by a locksmith and diagnosed with needing the electronic steering column lockbox replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441093November 19, 2021
ELECTRICAL SYSTEM, STEERING:STEERING CONTROL MODULE
The contact owns a 2009 Nissan Altima. The contact stated that after entering the vehicle and attempting to start the vehicle, the contact depressed the Push to Start button and depressed on brake pedal to start the vehicle however, the vehicle would not start. The contact had the vehicle towed to an independent mechanic who inspected the vehicle and replaced the battery and the key slot to attempt to fix the issue however, the battery replacement failed to fix the vehicle. The contact called a local dealer and was informed over the phone that the failure could be related to the electronic steering locking module and would need to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440268November 12, 2021
AIR BAGS
My airbag light suddenly started blinking on my dashboard. For several years I have had problems with the orange center passenger air bag light working intermittently. I had a Nissan dealer inspect it and was told there was nothing wrong with it. It continued to act sporadically as before the visit unable to detect if a passenger was in the seat or not. Now, as stated above my red airbag light blinks continuously on the instrument panel. After taking it to a different repair shop, I was told it was the Seat Occupant Sensor and it needed to be removed and replaced. The SRS Passenger Discriminating Sensor needed to be replaced also. I was told I needed to replace the seat cushion (passenger side). This problem needs to be addressed for obvious safety concerns as the same problem keeps happening to many of Nissan's vehicles above and beyond their other recall campaign for newer models with the same problem. Yes, my car is out of warranty but that shouldn't matter as this is a very URGENT SAFETY ISSUE of a known defect that Nissan needs take responsibility for. My car has very low mileage (86,000 & 12 yrs. old) and rarely do I have a passenger in the defective seat. Now I can't have anyone use it for this safety reason. The cost of a repair by Nissan dealer is upwards of $2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439668November 8, 2021
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2009 Nissan Altima. The contact noticed that the dashboard was melting, and sticky, and had an abnormal odor. In addition, there was a glare in the front windshield that caused visibility issues while driving. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437819October 22, 2021
STEERING
Drove car to to store came back 20 minutes later car would not start. Red key appear on dash - Had to have car towed. Informed Steering wheel lockout. Nissian award of problem, but never issue recall. Base on my research found out they did a voluntary bring in your car to fix problem, but no recall. Who is going to know they have a problem until it happens< The bring in your cechile program ended May 2020 during the pandemic. Now it's going to cost $1300 to repair, not counting money spent for tow and car rental. I have bought 3 Nissian never will I buy another one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433985September 23, 2021
POWER TRAIN
Loss of power after 2-3 hours of driving, speed dropped down from 70mph to 45mph and then continue to drop to 20-25mph on the highway. Pull over on the should waited for about an hour and then it regained power for about an hour till once going uphill it loss power again. This is very dangerous to loose power like this on a high traffic interstate highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432828September 13, 2021
STEERING
Went to work with no issues. Got off and went to grocery store and when I came out to leave, car would not start. The key indicator and steering lock indicator on indicating a malfunction. Car would not start for no reason. After a day I had to have the car towed to my house at my expense. It is terrible to have so many people have the same issue and being stranded by this malfunction, which is extremely unsafe. Terrible to see how nissan will not fix this obvious error on their part to protect their customers safety. Now I am being told that the recall to fix this wasnover may of 2020 and it is going to cost over a thousand dollars. I was never notified of a recall and this fox should be honored but it is not. Terribly disappointed. Nissan, get your act together!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432069September 7, 2021
STEERING
Key warning light on dash which indicates steering lock module malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424050July 9, 2021
STEERING
Steering lock mechanism malfunction leaving me stranded due to the car not starting. Intelligence key lock displaying indicating the issue being a malfunction. I was left stranded over 40 miles away from home. I’m stranded on an island and haven’t had any insurance rep look at it. Vehicle is being towed over 40 miles to a Nissan dealership. There was no warning. I went to work that day without any issues and when I was ready to leave the car would not start and the key light was on. I had to spend money on a rental car to get home. This is extremely unsafe to know this can happen due to a part Nissan is very aware of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423997July 8, 2021
VISIBILITY/WIPER
Direct sun radiating on the dashboard has resulting in a deterioration of the surface, creating a sheen that creates a reflection on the windshield that is a constant distracts and under certain circumstances (depending on where the sun is at on the horizon), can impair the driver's view of traffic and objects in front of the vehicle. The deterioration of the dashboard began after about five years of being owned and operating in Texas (and resulting sun and heat), but is becoming increasingly problematic as the dashboard surface continues to degrade.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420353June 9, 2021
POWER TRAIN
My transmission went out on me while I tried to accelerate at a busy intersection. There was no check the engine light or maintenance required light that popped up but just wouldn't go nowhere. I had to call 911 in order to direct traffic on top of calling a tow truck. I had to wait 45 on both and directed traffic myself from not getting hurt or prevent someone from hitting me and my car. The transmission was already replaced once in 2016 now its needing to be replaced again with a price tag of about $4000 which is wrong when I took car of the car very well by doing what was required of the maintenance and the part that they put on through the warrenty in 2016 only is good for 1 year which is not fair for the car owner knowing that this is an ongoing problem with nissan. I feel like if it's under 5 years or 100,000 after a part have been replace they should pay for it because thats the price for another car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419088May 31, 2021
UNKNOWN OR OTHER
have 117,000 miles and my transmission went out, the car will start but will not go in drive and will not go in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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