Nissan Altima Complaints (2009)

1,601 consumer complaints on file.

#10917372October 19, 2016
STEERING
MY STEERING WHEEL LOCKED UP AND NOW IT WILL NOT START...... I HAVE RESEARCHED THIS AND IT IS A HUGE PROBLEM WITH THE 2009 ALTIMA AND I WAS TOLD THIS IS NOT COEVER UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916780October 18, 2016
STEERING
"THE 2009 NISSAN ALTIMA HAS A DEFECTIVE "STEERING LOCK" WHICH CAUSES OWNERS TO BE UNABLE TO START THEIR VEHICLES. THIS DEFECT CAN AFFECT OWNERS OF THE 2009 NISSAN ALTIMA WITHOUT WARNING AND WITHOUT CAUSE. WHEN THIS ISSUE OCCURS THE ONLY WAY TO RESOLVE THE ISSUE IS TO HAVE THE CAR TOWED TO A NISSAN DEALERSHIP TO HAVE THE FAULTY STEERING LOCK REPLACED. THE CAR CANNOT BE STARTED AT ALL. THUS, OWNERS OF THE 2009 NISSAN ALTIMA CONTINUOUSLY FIND THEMSELVES STUCK IN VERY INCONVENIANT CIRCUMSTANCES WITH NO ABILITY TO DRIVE THEIR CAR. THIS CAN BE VERY DANGEROUS FOR DRIVERS WHO ARE IN REMOTE OR DANGEROUS AREAS." THIS WAS EXACTLY WHAT HAPPENED TO MY 2009 NISSAN ALTIMA ON OCT 10, 2016. I WAS FURTHER DISAPPOINTED TO RECEIVE A PHONE CALL FROM NISSAN TO THE EFFECT THAT THEY KNEW THIS BUT THEIR EXTENDED WARRANTY EXPIRED LAST YEAR AND THEY WILL NOT EVEN COVER THE COST FOR THIS DEFECTIVE PRODUCT THAT IMPOSES GREAT DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916350October 16, 2016
ELECTRICAL SYSTEM
TODAY THE STEERING WHEEL CONTROL LOCK WENT OUT. AFTER DOING SOME RESEARCH I FOUND THAT THIS IS A COMMON PROBLEM AND THERE IS NOT A RECALL TO COVER THIS DEFECTIVE PART. CLEARLY NISSAN HAS ACKNOWLEDGED THIS IS A PROBLEM AS THEY HAVE HAD RECALLS THAT EXPIRED. THIS IS NOT A MAINTENANCE ISSUE THAT AN OWNER SHOULD HAVE TO PAY FOR. THIS IS STRICTLY A DEFECT IN ELECTRONICS SYSTEM. WHAT WOULD HAPPEN IF MY WIFE AND 4 YEAR OLD WERE STRANDED ON DAYS WHERE THE HEAT IN MEMPHIS CAN REACH INDEXES OF 115 AND IT CAN GET AS COLD AS 10 DEGREES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916219October 15, 2016
STEERING
CAR WILL NOT START DUE TO ESCL ISSUES HEADLIGHT TURN ON DOOR LOCKS AND UNLOCK , RED AND YELLOW KEY ICON FLASHES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916182October 14, 2016
UNKNOWN OR OTHER
I AM AN OWNER OF A 2009 NISSAN ALTIMA 2.5 SL IN LOUISIANA. THE DASHBOARD OF THE CAR HAS BECOME VERY STICKY AND SHINY AS IF IT IS MELTING. ON A SUNNY DAY THE REFLECTION ON THE FRONT WINDSHIELD CAUSES POOR VISIBILITY RESULTING IN A SERIOUS SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915994October 13, 2016
STEERING
NISSAN ALTIMA STEERING LOCK ISSUE I CALLED NISSAN CUSTOMER SERVICE ON MONDAY (OCT.9) AND EXPLAIN THAT MY CAR DID NOT START. I ALREADY KNEW WHAT THE ISSUE IS, SINCE IT IS WRITTEN IN NISSAN BOOKLET(THE SYMBOL THAT ON DASHBOARD) THEY TOLD ME TO GO TO NISSAN SHOP, AND WE WILL SEE WHAT WE CAN GO TO RESOLVE THE ISSUE. SO I WAS THINKING THEY WILL COVER OR PARTIALLY COVER THE COST TO FIX THE PROBLEM. ON THURSDAY(OCT.13) I AM GETTING PHONE CALL FROM CORPORATE OFFICE AND THEY GIVE ME THE WHOLE SPEECH. SO BASICALLY THEY TOLD ME, YOU NEED TO FIX IT YOURSELF. THE GUY NAME ROD GIVE ME EXCUSE THAT I AM NOT LOYAL CUSTOMER, SINCE LAST TIME I WENT TO NISSAN SERVICE WAS 2 YEARS. BUT I TRY TO EXPLAIN THAT I HAVE MY OWN MECHANIC IN DIFFERENT BODY SHOP AND YOU ARE WELCOME TO CALL HIM AND GET MY HISTORY OF TAKING CARE OF MY CAR. PLUS PEP BOYS CAN PULL MY HISTORY AS WELL. BUT I WAS NOT SURE WHAT LOYAL TO NISSAN HAS TO DO WITH DEFECTIVE PART. SO BOTTOM LINE I NEED TO PAY $1007 OR I AM WITHOUT CAR. ROD TOLD ME IF YOU WOULD GO MORE OFTEN TO NISSAN SERVICE, THEY WOULD CATCH THE PROBLEM EARLIER, NOT SURE HOW. I TOLD HIM THERE ARE AT LEAST 3 WAYS TO GET IN TOUCH WITH ME AND MOST OF THE CUSTOMERS BY PHONE, EMAIL, TEXT MESSAGE, AND MAILING ADDRESS. NO ONE LETTER CAME, SO HOW ANY OF US WITH THIS PROBLEM SHOULD KNOW ABOUT STEERING LOCK RECALLED. SO WE ARE LITTLE PEOPLE, CAN'T REALLY FIGHT WITH SUCH A BIG CORPORATION LIKE NISSAN, UNLESS GOVERNMENT CAN GET INVOLVED WITH THIS PROBLEM. IT IS CLEARLY NISSAN FAULT THAT STEERING ASSEMBLY IS MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915217October 11, 2016
UNKNOWN OR OTHER
DASH BOARD HAS MELTED AND GOTTEN STICKY. BECAUSE OF THE MELTING IT HAS GOTTEN VERY SHINY AND CAUSES TERRIBLE GLARE ON THE WINDSHIELD THUS RESTRICTING VIEW AND MAKING DRIVING DANGEROUS BECAUSE OF LACK OF VISION ON THE ROAD. IT IS ALSO VERY MESSY IF YOU TOUCH OR LAY ANYTHING ON THE DASH. I WOULD SUSPECT IT TO BE UNHEALTHY ALSO SINCE THE CHEMISTRY IN THE MATERIAL HAS CHANGED. I LIVE IN HOUSTON, TEXAS AND MY CAR IS OUT IN THE SUN AND WEATHER MOST OF THE TIME. WE DEPEND ON THIS VEHICLE FOR MOST OF OUR TRANSPORTATION. THIS PROBLEM IS ALWAYS THERE, BUT IS SIGNIFICANTLY WORSE IN HOT/SUNSHINY WEATHER. IT LOOKS LIKE PUDDLE ON THE DASH AND ALSO LOOKS LIKE THE DASH IS ABOUT TO DRIP OFF. IT IS EVEN STICKY AND SHINY AT NIGHT. THIS HAS BEEN A GRADUAL THIN THAT STARTED ABOUT 2012 AND HAS GOTTEN WORSE AND WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914360October 6, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE SUN AND CLEANING PRODUCTS CREATED A GLARE ON THE DASHBOARD THAT HINDERED THE CONTACT'S VISIBILITY WHILE DRIVING. THE DEALER CONFIRMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE DASHBOARD WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THIS ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914123October 5, 2016
STEERING
AFTER LEAVING A DOCTOR'S APT ON 4 OCT, I GET TO MY CAR AND IT WANT START. THE INTELLIGENT KEY WARNING IS LIT UP O THE INSTRUMENT PANEL AND WHEN I HIT THE PUSH START BUTTON, THE LOCK LIGHT IS ILLUMINATED AND I CANNOT PUSH THE BRAKE PEDAL DOWN. THE STEERING COLUMN IS COMPLETELY LOCKED. I RECALLED GETTING A LETTER FROM NISSAN EXTENDING THE WARRANTY ON THE ESCL FRO 6YRS/UNLIMITED MILEAGE. NEVERTHELESS, I HAD TO HAVE MY CAR TOWED TO NISSAN AND AS OF TODAY THEY ARE TELLING ME THAT THE EXTENDED WARRANTY HAS EXPIRED. HOW IS THAT POSSIBLE WHEN I GOT THE LETTER A YEAR AFTER I PURCHASED THE CAR. SO NOW I AM STUCK WITH PAYING $900-1200 TO GET THIS FIXED. NISSAN SHOULD BE ASHAMED OF THEMSELVES AND SHOULD DO A RECALL. I AM SO DISAPPOINTED IN NISSANS RESPONSE AND SERVICE AND I WAS LOOKING AT BUYING A NEW CAR AT THE END OF THE YEAR FROM THEM. BUT THEY WILL NOT GET MY BUSINESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914046October 5, 2016
STEERING
MY 2009 NISSAN ALTIMA WON'T START. I HAD TO GET IT TOWED TO THE DEALERSHIP AND THEY HAVE STATED THAT THE STEERING LOCK ASSEMBLY HAS FAILED AND WILL NEED TO BE REPLACED FOR $1,000!! I SOON FOUND OUT THAT THIS IS A COMMON PROBLEM WITH NISSAN ALTIMAS AND THAT THERE WAS AN EXTENSION FOR THIS PROBLEM BUT ONLY FOR CARS UNDER 120,000 MILES. WHAT ARE THE CHANCES THAT A 2009 CAR WILL HAVE LESS THAN 120,000 MILES; NOT VERY LIKELY! AT ONE POINT IT LOOKS LIKE THEY ARE DOING SOMETHING IN GOOD FAITH UNTIL YOU REALIZE WAIT THIS DOESN'T EVEN APPLY! I HAVE BEEN A LOYAL CUSTOMER TO NISSAN AND HAVE REALLY LOVED MY ALTIMA UP TO THIS POINT BUT THIS IS REALLY TURNING ME INTO A CRITIC MORE SO THAN AN ENTHUSIAST VERY QUICKLY. I WOULD AT LEAST APPRECIATE NISSAN AT LEAST PAYING FOR THE PART IN GOOD FAITH AND SHOWING SOME SYMPATHY. HAD I NOT BEEN TAKING CARE OF MY CAR WITH ROUTINE MAINTENANCE I COULD UNDERSTAND BUT THIS IS A KNOWN MANUFACTURER PROBLEM THAT SHOULD BE ADDRESSED FOR ALL PEOPLE AFFECTED NOT JUST A CERTAIN MILEAGE GROUP OF PEOPLE. APPARENTLY NISSAN REMOVED THIS PART FROM THE 2010 ALTIMA. I ASSUME THERE WAS SOME KNOWLEDGE OF THE PARTS FAILURE (APPARENTLY THERE WAS A RECALL FOR THE SAME PART IN THE NISSAN 370ZS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913731October 4, 2016
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
ELECTRIC STEERING COLUMN LOCK (ESCL) FAILED AND LEFT ME STRANDED AT WORK. HAD TO WAIT 2 HOURS FOR SOMEONE TO COME GET ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913864October 4, 2016
STEERING
I TRIED TO START MY CAR ON A RAINY COLD NIGHT& IT WAS DARK OUT. MY CAR WOULD NOT START SO I CALLED TRIPE A & WAITED AN HOUR & THEY COULD NOT START IT. IT WASN'T THE BATTERY. I WAITED FOR A RIDE & WAITED ANOTHER HOUR AFTER THEY LEFT. I WAS 45 MINS AWAY FROM HOME. I GOT A RIDE BACK THE NEXT DAY & PAID FOR A TOW. THEY TOWED IT TO THE CLOSEST NISSAN DEALERSHIP ON SUNDAY. I SPENT MOST OF MY DAY WAITING & HAD TO WAIT AT THE DEALERSHIP FOR THEM TO UNLOAD CARS BEFORE THE TOW TRUCK COULD PUT THE CAR THERE.THE NEXT DAY I CALLED THEM. THE SERVICE DEPARTMENT SAID THAT IT WOULD BE 119.95 TO DIAGNOSE THEN THAT WOULD BE PUT TOWARDS THE REPAIR. THE DEALERSHIP CALLED ME AND TOLD ME THAT THEY NEEDED TO REPLACE THE FAULTY STEERING LOCK CONTROLLER. I CALLED BACK AN HOUR LATER & THE PRICE WAS MORE. 1120.85. I PICKED UP THE CAR IN TEARS. I QUESTIONED THE INVOICE & THEN QUESTIONED THE DEALSHIP & THEY SAID IT WASN'T COVERED UNDER A RECALL. I FEEL LIKE THEY TOOK ADVANTAGE OF ME. ALSO I ASKED WHY DIDN'T YOU PUT THE DIAGNOSE CHARGE OF 119.95 TOWARDS THE REPAIR ? PLEASE LOOK INTO THIS AND HELP ME .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911080October 3, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE ELECTRICAL STEERING COLUMN LOCK (ESCL) FAILURE WHICH WOULDN'T ALLOW THE CAR TO START IS THE MOST STUPID THING I'VE EVER HEARD. AND THAT NISSAN WOULDN'T RECALL IT IS A BIG SHAME ON THE MANUFACTURER. ON TOP OF THAT, THEY CHARGE RIDICULOUSLY EXPENSIVE TO HAVE THE PART REPLACED ($600+LABOR)??!! THIS IS SUPER UNSAFE FOR DRIVERS IN THE NORTHEAST AS WE MAY GET STUCK IN A COLD WINTER FREEZING TO DEATH FOR WHAT? THERE IS EVEN NO MECHANIC PROBLEM WITH THE CAR. JUST A LITTLE WEDGE-LIKE THING THAT WOULDN'T DROP TO WHERE IT'S SUPPOSED TO BE???? RIDICULOUS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911121October 3, 2016
STEERING
IGNITION LOCK CYLINDER FAIL. COMMON WITH 2009 NISSAN ALTIMA'S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911161October 3, 2016
ELECTRICAL SYSTEM, STEERING
THE PUSH BUTTON START WILL NOT RECOGNIZE THE KEY "FOB". I CAN STILL UNLOCK AND LOCK MY DOORS WITH THE FOB, POP OPEN MY TRUNK, BUT THE SYSTEM THAT IS SUPPOSED TO RECOGNIZE MY KEY AND UNLOCK MY STEERING WHEEL IS FAULTY. READING UP THIS HAS BEEN A PROBLEM FOR MANY '09 ALTIMAS AND NISSAN EVEN EXTENDED A WARRANTY ON THIS PART, UNFORTUNATELY THAT WARRANTY IS EXPIRED AND MY CAR NOW HAS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911179October 3, 2016
UNKNOWN OR OTHER
DASHBOARD HAS A STICKY RESIDUE THAT CONTINUES TO WORSEN. THE GLARE FROM THE STICKY RESIDUE REDUCES VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910819September 30, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STOPPED ACCELERATING AND THE SPEED WOULD REDUCE. THE DEALER DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909153September 27, 2016
STEERING
2009 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE WOULD NOT START, TOWED TO DEALERSHIP AND DIAGNOSED AS, ELECTRONIC STEERING COLUMN LOCK PROBLEMS. CONSUMER STATES PROBLEM SHOULD BE CONSIDERED A RECALL ISSUE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910106September 27, 2016
ELECTRICAL SYSTEM
WE ARE CURRENTLY EXPERIENCING WHAT SO MANY NISSAN OWNERS HAVE NOTED ONLINE... THE STEERING LOCK MECHANISM HAS MALFUNCTIONED. (THE KEY LIGHT IS ON, THE STEERING WHEEL WON'T LOCK, DOORS STILL LOCK/ UNLOCK). THIS IS A WIDESPREAD PROBLEM IN THE ELECTRICAL SYSTEM, AND MANY PEOPLE HAVE EXPRESSED FRUSTRATION ONLINE. IT IS ELECTRICAL, SO ALL OUR PROPER MAINTENANCE PERFORMED MEANS NOTHING. OUR SITUATION WAS THE 90 YEAR OLD GRANDFATHER STRANDED AT THE GROCERY STORE PARKING LOT FOR 2.5 HOURS. ONCE HE RETURNED TO THE CAR, IT WOULD NOT CRANK. THE CAR IS JUST NOW TO 90,000 MILES, AND NOW WE LEARN THAT NISSAN WAS AWARE AND EXTENDED THE WARRANTY FOR A TIME, AND NOW IT HAS EXPIRED. THERE WAS NO NOTICE SENT OUT NOR WAS THERE AN OFFICIAL RECALL. OUR $1000 REPAIR BILL FOR A COMMON PROBLEM SPANNING SEVERAL YEARS AND SEVERAL MODELS IS NOT ACCEPTABLE. PLEASE FORCE THEM TO DO A RECALL!!! IT'S A WIDESPREAD, KNOWN ISSUE THAT THEY ARE ALREADY AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908376September 21, 2016
STEERING
THE STEERING LOCK HAS NOW BECOME COMPLETELY INCOMPETENT, DID MY RESEARCH AND FOUND THERE WAS A RECALL FOR THE 2009, 2010 MODELS. YET FOR SOME REASON I WAS NEVER INFORMED OF THAT. ALSO, NOW FINDING OUT THAT THE RECALL EXTENSION WAS CUTOFF IN JANUARY OF 2016. I WAS LUCKY ENOUGH THAT THIS HAD HAPPENED A MILE AWAY FROM MY HOUSE, IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY, THERE WOULD HAVE BEEN A HUGE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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