Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11350866August 24, 2020
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE DRIVING DOWN THE ROAD, APPROXIMATELY 3 MILES INTO MY DRIVE, I STOPPED AT A STOP LIGHT. WHEN I TRIED TO ACCELERATE, MY CAR WOULD NOT MOVE. AFTER 2-3 SECONDS IT DECIDED TO ACCELERATE. ABOUT ANOTHER HALF MILE DOWN THE ROAD AT THE NEXT STOP LIGHT, IT DID IT AGAIN. EACH TIME, I WAS ALMOST REAR ENDED BY CARS BEHIND ME TRYING TO GET TO THE INTERSTATE. THE CAR IS NOW AT THE DEALERSHIP BEING LOOKED AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350757August 22, 2020
EXTERIOR LIGHTING
MY LOW BEAMS HAVE BEEN SO DIM I CANT SEE WHEN NIGHT DRIVING. I HAVE COMPLAINED TO NISSAN CORPORATION AND THEY DENIED THERE WAS A PROBLEM, THAT THEY HAVE NEVER HEARD THIS COMPLAINT BEFORE EVEN THOUGH IT IS ALL OVER THE WEB. THE DEALERSHIP WERE THE ONE THAT ENCOURAGED ME TO CONTACT NISSAN. THEY SAID IT WOULD BE TOO EXPENSIVE TO FIX. I HAVE BEEN DRIVING ON MY HIGH BEAMS AT NIGHT FOR THE PAST COUPLE OF YEARS BECAUSE I CANT GET IT RESOLVED. I HAVE THE BULBS REPLACED TWICE TO NO AVAIL. APPARENTLY ITS THE REFLECTIVE MATERIAL BEHIND THE BULBS THAT ARE DEFECTIVE. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350668August 21, 2020
EXTERIOR LIGHTING
LOW BEAMS TOO LOW WITH NEW BULBS. DEALER SAYS I NEED NEW HOUSING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350697August 21, 2020
SUSPENSION
A CLUNKY NOISE STARTED/NOTICED IN RIGHT REAR WHEN DRIVEN OVER BUMPS (E.G. POT HOLES, DIPS IN ROADS, OR ENTRY PARKING LOT CURBS). TOOK OUR 2013 NISSAN ALTIMA INTO AUTO SHOP TO HAVE INSPECTED, WHICH WE HAD LEARNED THE REAR LOWER LINKS ARE RUSTED, AND THE RIGHT SIDE IS CRACKED. WE WERE TOLD IT IS STRONGLY RECOMMENDED TO NOT BE DRIVING THE VEHICLE FOR SAFETY CONCERNS. WE WERE THEN INFORMED THERE IS A RECALL FOR THIS EXACT ISSUE ON OUR VEHICLE FOR THE SAME YEAR, MAKE AND MODEL. THIS WAS QUITE ALARMING TO LEARN OF THIS RECALL, AND TO KNOW IT IS NOT SAFE TO BE DRIVING THE VEHICLE. WE IMMEDIATELY TOOK OUR VEHICLE TO GANDRUD NISSAN, GREEN BAY WI ONLY TO LEARN THIS SPECIFIC RECALL CAMPAIGN FOR 2013 ALTIMA SEDAN; REAR LOWER LINK (REFERENCE # NTB19-082B, DATE OF ISSUE: DECEMBER 6, 2019, CLASSIFICATION# RA19-002B, CAMPAIGN ID# P9324) DID NOT APPLY TO OUR VIN#. TO LEARN THERE IS A RECALL FOR THE EXACT PROBLEM ON THE EXACT YEAR AND MODEL OF OUR NISSAN ALTIMA WHERE OUR SAFETY IS COMPRISED IF DRIVEN, THEN TO BE TOLD IT DOESN'T APPLY IS VERY ASININE. THIS IS A KNOWN SAFETY DEFECT ON 2013 NISSAN ALTIMAS AND IT SHOULD NOT APPLY ONLY TO A SELECT FEW AS OBVIOUSLY IT IS A PROBLEM AND A VALID SAFETY/DEFECT HERE AND SHOULD BE ADDRESSED ACROSS THE BOARD FOR NOT ONLY MY FAMILY'S SAFETY FOR ALL WHOM OWN A 2013 NISSAN ALTIMA AND OTHERS TRAVELING ON THE ROAD/INTERSTATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350451August 20, 2020
EXTERIOR LIGHTING
MY NISSAN ALTIMA 2013 HEADLIGHTS ARE SO POOR THAT I CANNOT DRIVE IT AT NIGHT. WHEN I HAVE TO DRIVE, I WILL EITHER FOLLOW A CAR IN FRONT OF ME CLOSELY AT NIGHT OR USE HIGH BEAMS. DEGRADATION STARTED TO GET WORSE BY 3 YEAR, I REPLACED WITH BETTER BULBS AND THEN WITH HIDS BUT STILL LIGHTING IS SO POOR THAT I ONLY USE THIS VEHICLE DURING DAY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350454August 20, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A POPPING SOUND WAS PRESENT COMING FROM THE REAR OF THE VEHICLE, AND THE VEHICLE WAS NOT STABLE WHILE DRIVING. THE VEHICLE WAS TOWED TO THE AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER'S SIDE CONTROL ARM HAD FRACTURED DUE TO RUSTING AND CORROSION. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER NISSAN 112, LOCATED AT 730 MEDFORD AVE, PATCHOGUE, NY 11772, WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349839August 17, 2020
SUSPENSION
PART ERODED AND CAUSED WHEEL TO FALL OFF WHILE DRIVING IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349842August 17, 2020
AIR BAGS, POWER TRAIN
THE AIR BAG LIGHT ACTIVATED AND THE ENGINE RPM DROPPED WHILE DRIVING. THE ENGINE ACCELERATOR LOST POWER, THEN PICKED UP SPEED AFTER PUSHING ON THE ACCELERATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349861August 17, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT NOTICED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WERE VERY DIM AND WAS UNABLE TO SEE THE ROADWAY AND VEHICLES AHEAD. THE VEHICLE WAS TAKEN TO DICK SMITH NISSAN OF LEXINGTON (5536 SUNSET BLVD, LEXINGTON, SC 29072) WHERE THEY INFORMED THE CONTACT THAT THE FAILURE WAS NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349625August 15, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS ARE A PROJECTOR BEAM, AND THROUGH THE YEARS I'VE OWNED THE CAR, THE HEADLIGHTS CONTINUE TO DIM, I HAVE CHANGED THE LIGHT BULBS 3 DIFFERENT TIMES SINCE OWNING THE CAR, NEVER TRULY SOLVING THE PROBLEM. THE HEAT OF THE BULBS CREATE A FILM ON THE PROJECTOR LENS THAT HAMPERS STRONG LIGHT TO GET THROUGH TO THE ROADWAY. THIS IS A DANGEROUS HAZARD THAT IS A DEFECT OF THE AUTOMAKER, AS THIS IS ALL FACTORY EQUIPMENT INSTALLED IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349056August 13, 2020
AIR BAGS
AIRBAG LIGHT CAME ON ON THE DASHBOARD AND IS STAYING ON. WHEN AN ADULT PASSENGARE SITS IN THE PASSENGER SEAT, THE PASSENGER AIRBAG LIGHT DOES NOT TURN OFF. THIS HAPPENED ABOUT A MONTH AGO. I HAVE READ SEVERAL RECALLS FOR AIRBAG SENSOR ISSUE BUT MY CAR IS NOT LISTED. DEALERSHIP IS TELLS ME THAT THERE IS NO RECALL FOR THE ISSUE AND THAT I HAVE TO PAY TO HAVE IT DIAGNOSED AND FIXED. CAR CURRENTLY CANNOT PASS STATED INSPECTION DUE TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348863August 12, 2020
SUSPENSION
MY REARWARD CONTROL ARM BROKE ON A BUSY STREET WHILE I WAS DRIVING TO WORK. I WAS UNABLE TO CONTROL THE VEHICLE STEERING AT 30MPH AFTERWARDS. I WAS LUCKY THAT A MECHANIC SHOP WAS AT THE VERY NEXT CORNER. THE MECHANIC LOOKED UNDERNEATH THE CAR AND SAID "UNBELIEVABLE, YOU'RE LUCKY TO BE.... WE'RE GLAD YOU WASN'T ON THE HIGHWAY!) THEN HE JUST SHOOK HIS HEAD, IN DISBELIEF AT THE RUST, BECAUSE THE CONTROL ARM AND THE LINKAGE WAS HELD TOGETHER BY RUST. HE FURTHER ADDED THIS CAR 7 YEARS YOUNG WITH 72,000 MILES, THAT SHOULDN'T HAVE HAPPENED. LASTLY, THAT WAS A VERY SCARY SITUATION, NOT HAVING CONTROL OF YOUR VEHICLE WHEN YOU ARE FACED WITH SEMI TRUCKS IN FRONT AND BEHIND YOU AND YOU'RE NOT ABLE TO PULLOVER YOUR VEHICLE TO SAFETY. IT WAS A BAD EXPERIENCE, THAT HOPEFULLY, NO ONE ELSE HAVE TO ENCOUNTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348544August 11, 2020
AIR BAGS
SIDE A/B MODULE LH B0020-13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348598August 11, 2020
STRUCTURE:BODY
I HAVE RECEIVED NO RESPONSE FROM NISSAN YET RE: THE REMEDY FOR THIS RECALL. MAY 28,2020 MANUFACTURER RECALL NUMBERR20A7 NHTSA RECALL NUMBERTBD RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY THE SECONDARY HOOD LATCH MAY BECOME STUCK IN THE OPEN POSITION DUE TO A POTENTIAL FOR CORROSION (IN REGIONS WITH EXCESSIVE ROAD SALT USE) IN THE HOOD LATCH COMBINED WITH IMPROPER INSPECTION AND MAINTENANCE. SAFETY RISK IF THE DRIVER INADVERTENTLY RELEASES THE PRIMARY HOOD LATCH (EX. WHILE REFUELING) OR THE HOOD IS NOT CLOSED PROPERLY, THE SECONDARY HOOD LATCH MAY NOT HOLD THE HOOD CLOSED WHILE THE VEHICLE IS IN MOTION. THE HOOD MAY OPEN WITHOUT WARNING AND OBSTRUCT THE DRIVER S FORWARD VIEW, AND MAY INCREASE THE RISK OF CRASH. REMEDY A REMEDY PLAN IS CURRENTLY UNDER DEVELOPMENT. NISSAN WILL PROVIDE ALL AFFECTED OWNERS WITH AN INTERIM NOTIFICATION THAT REMINDS OWNERS HOW TO PROPERLY MAINTAIN THE LATCH AND ALSO REMINDS THOSE OWNERS TO FULLY CLOSE AND ENGAGE THE PRIMARY HOOD LATCH EACH TIME BEFORE DRIVING THEIR ALTIMA. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348641August 11, 2020
SUSPENSION
THE LOWER CONTROL ARM CORRODED FROM ROAD SALT. THE CONTROL ARMED SNAPPED FROM THE BUSHING WHILE I WAS DRIVING!!. THE CONTROL ARM COMPLETELY SNAPPED FROM THE BUSHING. THERE IS A SERVICE CAMPAIGN FOR THIS, BUT NISSAN CLAIMS MY VIN DOES NOT FALL UNTO THIS KNOWN PROBLEM. MY VEHICLE IS IN NH, AND HAS BEEN IN THIS STATE THAT USES ROAD SALT SINCE DAY ONE. I HAVE NO IDEA WHY MY VEHICLE DOES IS NOT COVERED UNDER THE SERVICE CAMPAIGN. I AM IN ONE OF THE 22 STATES THAT IS DESIGNATED AS A SALT STATE AND IS MENTIONED IN THE SERVICE CAMPAIGN BULLETIN. THIS IS A REAL SAFETY CONCERN. I WAS DRIVING APPROXIMATELY 40 MPH WHEN THE CONTROL ARM SNAPPED. MY VEHICLE SPUN 180 DEGREES. IF THIS HAPPENED ON THE HIGHWAY AT A HIGHER RATE OF SPEED, THINGS WOULD HAVE BEEN WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343135August 4, 2020
POWER TRAIN
THE CAR HAS A SHUTTER, JERKING, HIGH RPM, LOSS OF POWER, DRIVING THE CAR DOWN THE ROAD AND IT ALL OF A SUDDEN BLASTED UP TO ALMOST 7000 RPMS AND VIOLENTLY JERKING AND SHUTTERING WHILE DRIVING DOWN THE HIGHWAY AT 75- 80 MILES PER HOUR ALMOST CAUSING ME TO CRASH THE CAR, IT THEN LOST POWER WITH ME PRESSING MY GAS PEDAL ALL THE WAY TO THE FLOOR, IT'S A HUGE SAFETY ISSUE AND NISSAN NEEDS TO FIX THIS BEFORE PEOPLE GET SERIOUSLY HURT OR EVEN DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342926August 3, 2020
UNKNOWN OR OTHER
ON ONE DAY I WAS DRIVING MY VEHICLE DOWN THE STREET HEADING TOWARDS THE FREEWAY. I WAS GOING TO TAKE THE STREETS BUT THE FREEWAY IS ALWAYS THE FASTEST OPTION. I GOT ON THE FREEWAY WITH NO PROBLEM AND STARTED TO INCREASE SPEED. AS I SPED UP, I STARTED TO FEEL MY CAR SHUTTER. I CONTINUED WITH MY DRIVE AND THOUGHT NOTHING OF IT. IM HEADING TOWARDS MY EXIT AND I START TO STOP MY CAR, AND ALL OF A SUDDEN MY CAR COMES TO A COMPLETE TURN OFF WHILE EXITING THE FREEWAY. I ALMOST HIT TWO CARS AND ALMOST GOT REAR ENDED. AT FIRST I DIDN'T KNOW WHAT TO DO BECAUSE I WAS IN FEAR OF MY SAFETY. I LOOKED DOWN AT THE DASHBOARD OF MY CAR TO SEE WHAT IT COULD POSSIBLY BE AND NO WARNING LIGHTS OR CHECK ENGINE LIGHT WAS DISPLAYED. I WAS STILL IN SHOCK BECAUSE I COULD HAVE BEEN INVOLVED IN A MAJOR ACCIDENT OR EVEN DEAD. I PUT THE CAR IN PARK AND THEN TURNED THE CAR OFF. I TURNED THE CAR BACK ON AND IT STARTED PERFECTLY NORMAL LIKE NOTHING HAD HAPPENED. WITH A LOT OF TRAFFIC AND ABOUT 3 CARS HONKING AT ME, I THEN PUT THE CAR IN DRIVE AGAIN AND SHORTLY DOWN THE STREET A COUPLE BLOCKS AWAY THE CAR DOES IT AGAIN TO ME, THIS TIME ALMOST CAUSING ANOTHER ACCIDENT. I WAS SO TERRIFIED I HAD MY CAR TOWED TO A MECHANIC WHERE HE SAID THIS PROBLEM IS COMMON WITH NISSAN ALTIMA TRANSMISSIONS PARTICULARLY THE 2013 MODELS. I REACHED OUT TO THE CORPORATE OFFICE AND I WAS ADVISED THAT I HAVE NO WARRANTY OR COVERAGE TO FIX THIS PROBLEM. THIS IS VERY SERIOUS AND SAD BECAUSE THE MAKERS OF THIS VEHICLE COULD HAVE TAKEN MY LIFE. I PUT MY TRUST AND MONEY INTO A VEHICLE TO FIND OUT IT HAS PROBLEMS THAT NISSAN ARE WELL AWARE OF AND WILL NOT BOTHER FIXING. THE CAR ONLY HAS AROUND 80,000 AND I'M STILL PAYING IT OFF. IM JUST STILL IN SHOCK BECAUSE I COULD HAVE BEEN SERIOUSLY HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342777August 2, 2020
EXTERIOR LIGHTING
HEADLIGHTS TO CAR BECOME DIM BECAUSE REFLECTIVITY MATERIAL IN LIGHT HOUSING DETERIORATED AND NO LONGER HELPS PROJECT SUFFICIENT SOURCE OF LIGHT ONTO THE ROAD AHEAD. EVEN WITH BRAND NEW, AND APPROPRIATE REPLACEMENT LIGHTBULBS DO NOT PROVIDE ANY SUFFICIENT LIGHT. VERY DANGEROUS AND CANNOT SEE AT DARK AND ALMOST NOT DRIVABLE WITHOUT USING BRIGHTS OPTION. CAN GET STOPPED BY POLICE FOR ASSUMPTION THAT HEADLIGHTS ARE NOT APPROPRIATELY ON FOR THE SAFETY OF THE ROAD FOR THE DRIVER AND OTHER DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342374July 30, 2020
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342126July 29, 2020
POWER TRAIN
THE VEHICLE IS HAVING PROBLEMS GOING INTO GEAR AND SHIFTING CORRECTLY. VEHICLE WAS PURCHASED BY ME IN 2018. I HAVE A CLEAN TITLE. THERE HAS BEEN A RECALL ON THE TRANSMISSION. I RECEIVED A LETTER FROM NISSAN. THEY ARE REFUSING TO REPAIR IT BECAUSE THE VIN SHOWS THE VEHICLE WAS SALVAGED IN TWO OTHER STATES. NISSAN SAYS I MUST HAVE A CLEAR TITLE FROM THOSE STATES BEFORE THEY WILL REPAIR THE CAR. I WAS TOLD BY PEOPLE IN BOTH OF THE STATES THAT I CAN NOT GET ANOTHER TITLE WHILE I CURRENTLY HAVE A TITLE. I HAVE BEEN DRIVING THE CAR SINCE PURCHASE AND AM STILL DRIVING IT. IT HAS UNDER 84,000 MILES WHICH IS WHAT THE LETTER STATES. I READ THAT NISSAN CAN NOT REFUSE TO FIX A SALVAGED VEHICLE IF IT IS BEING DRIVING. PLEASE HELP ME AND GET THEM TO HONOR THIS WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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