Nissan Altima Complaints (2009)

1,601 consumer complaints on file.

#10928750November 30, 2016
ELECTRICAL SYSTEM, STEERING
ELECTRONIC STEERING COLUMN LOCK (ESCL) FAILED AND WAS STICKS AND STRANDED. I AM A FULL TIME STUDENT AS WELL AS WORKING FULL TIME. HAD TO GET MY 09 ALTIMA TOWED TO THE DEALSHIP AND LOST OUT ON WORK AND MADE MY DAILY LIFE A FINANCIAL HARDSHIP. IT IS GOING TO COST ME $1100 JUST FOR THE PART AND LABOR. THIS IS A KNOWN ISSUE WITH 2009 ALTIMA'S AND NEEDS TO BE RECALLED UNTIL NISSAN FIXES THE ISSUE. THIS IS VERY DANGEROUS SITUATION TO BE IN, IF I WAS CAMPING AND HAD NO CELL PHONE SERVICE MY LIFE COULD SERIOUSLY BE IN DANGER. PLEASE ISSUE A RECALL FOR THIS PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928887November 30, 2016
UNKNOWN OR OTHER
STEERING COLUMN LOCK SYSTEM I WAS STRANDED IN FREEZING TEMPERATURES WITH MY 3YEAR OLD WHEN THE STEERING LOCK SYSTEM FAILED AND MY CAR WOULD NOT START. I HAD STOPPED TO DROP OFF MY 6 YEAR OLD AT SCHOOL AND WHEN I RETURNED TO MY CAR IT WOULDN'T START. I HAD NO WARNING OR INDICATION THAT THERE WAS A PROBLEM. NOT WAS I AWARE OF THE FREQUENCY OF THIS HAPPENING TO OTHER NISSAN VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928662November 29, 2016
ELECTRICAL SYSTEM, STEERING
MY CAR WOULD NOT START AND I WAS FORCED TO SIT IN MY CAR FOR HOURS AS THE STORES HAD CLOSED AND IT TOOK OVER A HOUR TO HAVE MY CAR TOWED. THIS LEFT ME IN A SITUATION IN WHICH I COULD HAVE BEEN HARMED AS A YOUNG WOMAN IN VULNERABLE SITUATION. NISSAN STATES THAT THIS IS A MANUFACTURER IRREGULARITY WHICH MEANS THIS IS SOMETHING THAT SHOULDN'T BE HAPPENING AND IS A MANUFACTURE ISSUE. AFTER GETTING IT DIAGNOSED BY A CERTIFIED NISSAN DEALER, I WAS TOLD IT WAS MY ESCL. NISSAN SHOULD HONOR THEIR WORD AND FIX THE ISSUE AT NO COST SINCE IT'S A MANUFACTURE MALFUNCTIONING ISSUE IN WHICH THE CUSTOMER HAS NO CONTROL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928172November 28, 2016
ELECTRICAL SYSTEM
CAR WON'T START DO TO A DEFECTIVE ESCL ELECTRONIC STEERING COLUMN LOCK. THE CAR LEFT ME STRANDED AFTER WORK AT MIDNIGHT. THE CAR IS USELESS IT DOES NOT START. I WAS NEVER INFORMED BY THE DEALERSHIP OF ANY PROBLEMS WITH THE ESCL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10928207November 28, 2016
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE ELECTRONIC STEERING LOCK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOCK STEERING AND SCREW STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,640.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928260November 28, 2016
STEERING
IN THE EVENING OF NOV 26, 2016. IT WAS A FREEZING COLD NIGHT. MY CAR COULD NOT START WITH "KEY AND KEY SIGN" LIGHT ON. IT WAS ON BRIEFLY BEFORE. BUT IT WENT AWAY AFTER CHANGING BATTERY ON THE FOB. THIS TIME I TRIED ALL TRICKS FROM INTERNET AND IT DOES NOT WORK. FINALLY I TOOK THE ELECTRIC STEERING LOCK FROM THE STEERING ROD. DEPRESS THE PISTON. THE CAR CAN BE TURNED ON. FROM INTERNET, THERE ARE SO MANY 2009 ALTIMA OWNER HAS THE SAME ISSUE AND NISSAN ALSO KNEW IT BECAUSE IT EXTENDED THE WARRANTY TO MARCH 2016. IT COULD FAIL ANYTIME AND ANYWHERE. IT IS A BIG SAFETY ISSUE. I SUGGEST NISSAN TO MAKE THE WARRANTY LIFETIME AND REPLACE ALL DEFECTIVE STEERING LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928308November 28, 2016
STEERING
THE VEHICLE STEERING LOCKED UP IN GROCERY STORE PARKING LOT, LEAVING ME STRANDED, IT HAD TO BE TOWED TO DEALERSHIP, THE DAY BEFORE THANKSGIVING LEAVING ME WITH NO TRANSPORTATION. THE SHUTTLE VAN HAD SHUT DOWN FOR THE DAY, BEING OUT OF WORK AND NOT HAVING THE FUNDS FOR A RENTAL CAR, I DID GET A LOANER CAR. THEY CALLED ON FRIDAY AND STATED THEY DID HAVE THE PART NEEDED FOR THE REPAIR AND HOPEFULLY WOULD HAVE CAR READY BY MONDAY AFTERNOON TO THE TUNE OF $1021.00. I REVIEWED INFORMATION ON THIS PROBLEM SEEING THE MILEAGE OF VEHICLES STARTING AT 88,000 TO 156,000 MILES, MY VEHICLE HAS 57,000 MILES. NEEDLESS TO SAY I AM VERY UNHAPPY THAT THIS HAS NOT BEEN MADE A RECALL BY NISSAN AS IT CERTAINLY SHOULD. THE CAR WAS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928417November 28, 2016
ELECTRICAL SYSTEM, STEERING, WHEELS
LUCKILY THE CAR WAS PARKED AND WOULDN'T START FOR THIS INCIDENT. AFTER HAVING IT TOWED THEY NEEDED TO REPLACE THE STEERING LOCK MECHANISM. WE'RE GLAD IT WASN'T BEING DRIVEN ON THE HIGHWAY AT THE TIME IT FAILED AND POSSIBLY LOCKED UP THE STEERING COLUMN. THAT COULD HAVE BEEN DEADLY. THE REPLACEMENT COST OF THIS PART IS OUTRAGEOUS AND SHOULD HAVE BEEN COVERED OR REPLACED BY NISSAN. THEY'VE HAD A HISTORY OF ISSUES WITH THIS AND SHOULD REFUND US THE $1000 IT COST JUST FOR THE REPAIR BILL. IT'S RIDICULOUS THAT PEOPLE KEEP GETTING TAKEN FOR SOMETHING LIKE THIS. SOMETHING NEEDS TO BE DONE TO REMEDY THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928051November 26, 2016
STEERING
FOR SOME UNKNOWN REASON MY CAR WOULD NOT START ON THANKSGIVING. IT ONLY SHOWED A KEY. I WENT TO NISSAN THE NEXT DAY TO GET A NEW BATTERY FOR MY KEY FOB. AND HAD TO GET IT TOWED. THEY SAID IT WAS A STEERING COLUMN LOCK AND IT WAS OVER $900. NEVER HEARD OF SUCH A THING AND AT SUCH A RIDICULOUS EXPENSE. APPARENTLY THIS IS COMMON FOR THIS MODEL AND I'M HOPING FOR REIMBURSEMENT AS I DIDN'T KNOW ABOUT IT BEFORE 1/1/16. I'M GLAD WE WEREN'T ON AN OUT OF TOWN TRIP THAT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927806November 25, 2016
STEERING
MY CAR WILL NOT START AND HAD TO BE TOWED TO A GARAGE. I REPLACED THE BATTERY IN THE CAR AND REPLACED THE BATTERY ON THE KEY FOB. I HAVE SEEN SEVERAL COMPLAINTS ON THIS AND IT SEEMS TO BE THE STEERING CONTROL UNIT IN WHICH IS PRETTY PRICEY....I JUST REPLACED THE CVT TRANSMISSION IN WHICH COST ME $2200.00 THIS WAS ALSO RECALL BUT I WAS OVER MY MILES TO HAVE THIS HONORED BY NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927771November 24, 2016
STEERING
MY NISSAN ALTIMA. 2009. BEEN HAVING PROBLEMS WITH THE STEERING WHEEL LOCK COIL THE CAR DID NOT WANT TO START SO A PERSON WALKING BY TOLD ME THAT HE HAD THE SAME PROBLEM WITH THE STEERING WHEEL LOCK COIL. SO I LOOKED IT UP AND IT WAS RECALLED WHEN I CALLED NISSAN THEY TOLD ME YESTERDAY WAS THE LAST DAY. AND THE PART IS $800 I THINK THAT IS TO MUCH FOR A LITTLE PART THAT LOCKS AND STARTS THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927676November 23, 2016
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING WHEEL LOCK MALFUNCTIONED. THE KEY ICON ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THE STEERING WHEEL LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927704November 23, 2016
STEERING
TWO DAYS BEFORE MY CAR TURNED OFF AND WON'T TURN ON AGAIN THIS KEY SYMBOL AND THE WORD "KEY" SHOWED UP ON MY DASHBOARD. TWO DAYS LATER, WE WENT TO SUNDAY DINNER PARKED, I FORGOT TO ROLL THE WINDOWS UP. I GO TO TURN THE CAR ON AGAIN AND IT WONT START. I HAD TO HAVE IT TOWED ALMOST 30 MILES AND NOW THEY WANT ME TO PAY THEM 1040 TO FIX THE PROBLEM. I PURCHASED MY CAR 4 MONTHS AGO, WITH NO MENTION FROM ANYONE THAT THERE WAS A POSSIBILITY OF THIS BECOMING AN ISSUE. WHICH I THINK IS FUNNY THAT THEY ARE EVEN SELLING PEOPLE THESE CARS WITH THE EXTENT OF PEOPLE HAVING THIS PROBLEM AND WITH NO WORD TO THE FAX THAT THE EXTENDED WARRANTY IS UP. THIS IS RIDICULOUS THAT 4 MONTHS INTO OWNING THIS CAR I HAVE TO PUT ALMOST 1500 WITH TOW, PARTS, AND LABOR INTO IT ALREADY. I WOULD HAVE NEVER BOUGHT THIS YEAR OR MODEL IF I KNEW THIS WAS A STANDARD ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927395November 22, 2016
STEERING
MY HAVE PROBLEM WITH THE ELECTRONIC STEERING LOCK COLUMN AND RIGH NOW NO MOVE AND WHAT CAN YOU TO HELP ME? MY IS IN MY HOUSE RIGHT NOW BUT MO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927520November 22, 2016
STEERING
DROVE MY 2009 ALTIMA TO LOCAL NISSAN DEALERSHIP FOR AN EVAP CANISTER SES LIGHT ISSUE. GOT OUT OF THE CAR TO GET EARLY BIRD PAPERWORK AND CAR WOULD NOT RESTART WHEN I RETURNED TO IT. THE SERVICE ADVISOR ADVISED THAT THE STEERING LOCK MECHANISM WOULD HAVE TO BE REPLACED. MY RECEIPT FOR THE STEERING LOCK MECHANISM ALONE SHOWS A CHARGE OF $1110.78. FILED A COMPLAINT WITH NISSAN USA THAT SAME DAY AND WAS GIVEN A CASE NUMBER (24724130). I WAS TOLD IT WOULD HAVE TO BE HANDLED BY THE REGIONAL OFFICE AND TO EXPECT A CALL NLT 11/22/16 BY COB. RECEIVED A CALL FROM SHONECIA AT 12:32PM ON 11/22. THE CALL WAS BASICALLY TO INFORM ME THAT BECAUSE THEY HAD ORIGINALLY EXTENDED THE WARRANTY ON THE ISSUE AND IT HAD ENDED THEY WERE NOT RESPONSIBLE FOR THE REPAIRS. WHEN I PROTESTED THAT THIS IS A SAFETY ISSUE, SHE JUST REPEATED THE PREVIOUS COMMENTS ALONG WITH THE FACT THAT THEY ONLY ACKNOWLEDGE MAINTENANCE RECEIPTS FROM "CERTIFIED NISSAN-TRAINED SERVICE DEPARTMENTS" WHEN CONSIDERING HOW TO HANDLE REPAIR REIMBURSEMENTS. MY UNDERSTANDING IS THAT EVEN THOUGH THEY KNOW THIS IS A DEFECT IN THE CAR, THEY HAVE NO INTENTION OF DOING MORE THAT THE PREVIOUSLY MENTION WARRANTY EXTENSION. I STRESSED THAT THIS REALLY IS A SAFETY ISSUE BECAUSE THERE WAS ABSOLUTELY NO WARNING--NOT A LIGHT, NOT A WHISPER, NOT A SHOUT-OUT--ABSOLUTELY NOTHING! I TOLD HER MY ONLY SILVER-LINING TO YESTERDAY WAS THAT IT HAPPENED AT THE DEALERSHIP AND NOT OUT IN THE MIDDLE OF NOWHERE. PRETTY SURE SHE DIDN'T CARE AND NEITHER DOES NISSAN. I DID ADVISE HER THAT I WOULD BE FILING A COMPLAINT WITH YOU AND MY STATE ATTORNEY GENERAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927582November 22, 2016
ELECTRICAL SYSTEM
I WAS DRIVING ON HIGHWAY WHEN "INTELLIGENT KEY" WARNING LIGHT FLASHED ON DASHBOARD. I CONTINUED TO MY WORK PLACE. WHEN I ATTEMPTED TO LEAVE MY PLACE OF EMPLOYMENT, THE STEERING WHEEL LOCKED, IGNITION SELF START WOULD NOT WORK AND I HAD TO CONTACT AAA TO BRING CAR TO DEALER. I WAS TOLD THAT WHEN THIS WARNING LIGHT IS ON, THE CAR MAY LOCK UP AT ANYTIME. I WAS TOLD THAT I OUGHT BE DRIVING SINCE THE STEERING WHEEL WOULD LOCK UP IN THE MIDDLE OF TRAFFIC. ONE OF THE REPRESENTATIVES AT THE DEALER INDICATED THAT MANY PEOPLE WITH THIS CAR HAD SIMILAR PROBLEMS, IN FACT THAT DAY THERE WERE THREE 2009 ALTIMAS IN THE SAME AREA GOING TO THE SAME DEALER WITH THE "SMART KEY" LOCKING THE CAR. NISSAN IS GOING TO REIMBURSE $800.00+ DOLLARS BECAUSE I BELIEVE THEY KNOW THIS IS A PROBLEM, YET THEY HAVE NOT ANNOUNCED AN OFFICIAL RECALL. THIS IS VERY CONCERNING FOR ALL OF THOSE PEOPLE DRIVING THIS VEHICLE WITH THE RISK OF HAVING THE CAR LOCK WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927587November 22, 2016
STEERING
WENT TO WORK. ONCE ENTERING BACK INTO THE VEHICLE IT WOULDN'T START SHOWED KEY ICON ON THE STEERING WHEEL. I RESEARCHED ONLINE AND IT IS THE ELECTRONIC STEERING COLUMN LOCK FAILURE. I CALLED NISSAN AND WAS NOTIFIED THAT THE RECALL ENDED IN 2015. I WAS NOT NOTIFIED. ONCE I SPOKE TO GENE AT NISSAN COMPANY SAID THE DEALER NEVER NOTIFIED THEM I WAS A NISSAN OWNER. HAD TO HAVE THE CAR TOWED TO A MECHANICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927274November 21, 2016
STEERING
STEERING WHEEL LOCK RECALL. THE STEERING WHEEL WAS ABLE TO BE TURNED ALL THE WAY AROUND AND WOULD NOT LOCK CAUSING THE CAR TO BE UN-DRIVEABLE. ONCE THE CAR WAS POWERED OFF AND TO A STOP THE CAR WOULD NOT START BACK UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927309November 21, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED CONSISTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR FAILED ON THE PASSENGER SIDE OF THE VEHICLE. THE SEAT BOTTOM ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927062November 19, 2016
ELECTRICAL SYSTEM
MY DAUGHTER WAS STRANDED IN A NOT SO GREAT AREA WHEN HER CAR WOULD NOT START DUE TO A WELL KNOWN ISSUE WITH NISSAN ALTIMA'S ELECTRONIC STEERING COLUMN LOCK (ESCL). NISSAN DID NOT ISSUE A RECALL ON THIS DANGEROUS ISSUE, BUT INSTEAD OFFERED AN EXTENDED WARRANTY IF THE PART FAILED, WITHOUT NOTIFYING CONSUMERS. THIS IS SHAMEFUL ON NISSAN'S PART TO ALLOW PEOPLE TO BE STRANDED IN POSSIBLY DANGEROUS SITUATIONS. THE REPAIR WILL NOW COST HER BETWEEN $1000 AND $1200
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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