Nissan Altima Complaints (2009)

1,601 consumer complaints on file.

#10936348December 19, 2016
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START BECAUSE THE STEERING WAS LOCKED. THE CONTACT SPOKE WITH THE DEALER AND WAS ADVISED THAT THE EXTENDED WARRANTY WAS EXPIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936044December 18, 2016
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
THE POWER LOCK STEERING KEEPS ON LOCKING THE START SYSTEM AND CAR CAN`T START .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935587December 16, 2016
ELECTRICAL SYSTEM, STEERING
3 TIMES IN THE LAST 2 WEEKS MY WIFE HAS BEEN STRANDED IN SUB FREEZING TEMPERATURE DUE TO THE ELECTRONIC STEERING COLUMN LOCK (ESCL) NOT UNLOCKING. EACH TIME THE CAR HAS BEEN STOPPED AND DOES NOT RESTART. HAVING READ MULTIPLE REPORTS NISSAN EXTENDED THE WARRANTY ON THE PART AND EVEN REMOVED IT FROM 2010 MODELS HOWEVER I AM OUT OF LUCK SINCE THE EXTENDED WARRANTY HAS EXPIRED. THIS DEFECTIVE PART SHOULD BE PART OF A NATIONAL RECALL AND CONSUMERS SHOULD BE REIMBURSED FOR FIXES AND TOWING COST. CURRENTLY NISSAN WILL NOT FIX THE ISSUE UNTIL IT IS OCCURRING WHICH MEANS YOU HAVE TO WAIT TO BE STRANDED SOME WHERE AND HAVE IT TOWED TO A NISSAN DEALERSHIP TO BE FIXED WHICH IS ABSOLUTELY INSANE. I AM LUCKY THAT ME AND MY WIFE ARE HANDY AND HAVE BEEN ABLE TO RESTART THE CARD BY LITERALLY HAMMERING ON THE ESCL UNTIL IT UNLOCKED. IF WE HAD KIDS OR WERE IN THE MIDDLE OF AN EMERGENCY THIS WOULD BE GATHERING NATIONAL NEWS ATTENTION ON HOW NISSAN KNEW ABOUT A DEFECTIVE PIECE AND (EVEN REPLACING IT IN THE NEXT YEARS MODEL). I WOULD APPRECIATE ANYONE'S HELP IF BRINGING AWARENESS OF NISSAN'S NEGLIGENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935630December 16, 2016
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935657December 16, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE INTELLIGENT KEY WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION LOCK/SMART KEY LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE EXTENDED WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935410December 15, 2016
STEERING
I TRIED TO START THE VEHICLE THIS MORNING, WHICH HAS A PUSH-BUTTON START, BUT THE CAR WOULDN'T START. THE OUTDOOR TEMPERATURE WAS AROUND 6 DEGREES. I GOT A LIGHT ON THE DASH THAT THAT INDICATES THERE'S A PROBLEM WITH THE STEERING WHEEL LOCK MECHANISM (ATTACHED PHOTO). THE VEHICLE WILL NOT START UNLESS THIS LOCK MECHANISM IS REPLACED. APPARENTLY, THERE WAS A VOLUNTARY RECALL ON THE WHEEL LOCK MECHANISM FOR OWNERS WHO'VE HAD ISSUES, WHICH EXPIRED JAN 2016. THE PART AND REPAIR CAN COST $900-$1000. HERE IS A LINK TO THE EXPIRED SERVICE BULLETIN: HTTP://WEB.ARCHIVE.ORG/WEB/20150219214832/HTTP://WWW.NISSANASSIST.COM/WEB/ESCL_WARRANTY_EXTENSION/PROGRAMDETAILS.PHP?MENU=61
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935422December 15, 2016
STEERING
I WAS DRIVING MY CAR ALL DAY WITH NO PROBLEMS AT ALL. I DECIDE TO THE GROCERY STORE WITH MY SON AND AFTER DOING ALL MY SHOPPING I GET BACK INTO MY CAR AND THE KEY SECURITY LIGHT WAS ON AND I TRIED TO START THE CAR BY PRESSING THE PUSH START BUTTON AND IT WOULD NOT START. THE KEY ALLOWS ME TO LOCK AND UNLOCK THE DOOR EVEN RECOGNIZING IT WHEN I PUT IT IN THE IGNITION BUT WOULD NOT START. ME AND MY SON WAS STRANDED FOR HOURS IN COLD. I HAD TO LEAVE THE CAR IN THE PARKING LOT FOR 3 DAYS BEFORE I WAS ACTUALLY AVAILABLE TO GET IT TOWED. AND THEN I WAS INFORMED ITS GOING TO COST ABOUT $1000 TO HAVE IT FIXED BECAUSE OF A STEERING LOCK. WHEN I RESEARCHED THIS IS A COMMON AND KNOWN ISSUE WITH THESE CARS. I JUST GOT THIS CAR ABOUT 2 YEARS AGO WHY DO I HAVE TO PAY FOR SOMETHING I DIDN'T DO TO THE CAR. WHY ARE THESE CARS STILL BEING STOLE TO THE PUBLIC AND PEOPLE NOT AWARE OF THESE ISSUES. THIS COULD OF HAPPEN ANYWHERE!! AND I DON'T STAY IN THE MOST SAFEST AREA THESE PROBLEMS ARE DANGEROUS FOR THEM TO JUST HAPPEN ANYWHERE. AND IT'S DECEMBER!!! IT'S COLD!!! WHY AM I COMING OUT OF POCKET FOR A NISSAN ISSUE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935473December 15, 2016
ELECTRONIC STABILITY CONTROL (ESC)
I WAS PARKED IN BANK PARKING LOT ON 601. S CLARK ST, CHICAGO, IL WHEN PUSHING THE THE START PUSH BUTTON, THE CAR WOULD NOT START. THE KEY SYMBOL WAS ILLUMINATING. TRIED TO JUMP THE BATTERY AND THE CAR WOULDN'T START. CONTACED NISSAN DEALERSHIP TO TRY TO TROUBLESHOOT. SO, I HAD FMY BOYFRIEND DRIVE ME TO THE DEALERSHIP, BOUGHT A NEW BATTERY FOR THE REMOTE TRANSMITTER, THE CAR STILL WOULDN'T START. SO THE CAR WAS TOWED TO THE DEALERSHIP THE ELECTRONIC STEERING LOCK MODULE WENT OUT ON THIS CAR. AND THE COST OF REPAIRS WAS 1,162.15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935243December 14, 2016
STEERING
2012-I WAS HEADED TO MY CAR TO DRIVE HOME FROM WORK. MY CAR WOULDN'T START. I TRIED JUMPING THE BATTERY AND A FEW OTHER THINGS AND NOTHING HAPPENED. IT WAS WINTER IN MICHIGAN AND IT WAS SNOWING AND IT WAS FREEZING OUT. AFTER RESEARCHING THE MAKE AND MODEL YEAR, 2009 ALTIMA, I REALIZED THE PROBLEM WAS THE STEERING COLUMN. MY STEP FATHER WATCHED A YOUTUBE VIDEO TO FIX MY CAR. HE PUT A ZIP TIE IN TO HOLD THE COLUMN OPEN SO THE CAR WOULD START EVEN THOUGH IT CANT LOCK NOW. WHICH MEANS, I CANT USE MY AUTOMATIC STARTER AND I LIVE IN MICHIGAN WERE IT'S COLD IN THE WINTER. I AM THANKFUL THIS DIDNT HAPPEN WHILE OUT ON BACK ROADS. IN 2015 THE ZIP TIE BROKE AND I WAS STRANDED ONCE MORE DURING WINTER. IT TOOK SEVERAL HOURS BEFORE I COULD GET SOMEONE TO HELP ME. SO I SAT IN MY CAR WITH NO HEAT AND FROZE. IT WAS BLOWING SNOW AND IT WAS 14 DEGREES OUT. WHO KNOWS WHAT THE WIND CHILL WAS. BUT, I WAS STUCK ONE MORE TIME! MY STEP DAD ONCE MORE CAME TO THE RESCUE. I HAD MY HUNTING KNIFE IN THE CAR SO HE JAMMED THE COLUMN OPEN AND I DROVE IT HOME THAT WAY. ONCE HOME HE PUT A BOLT IN THE COLUMN TO PREVENT IT FROM LOCKING UP. I WISH I WOULD HAVE KNOWN ABOUT THIS ISSUE BEFORE I BOUGHT THIS CAR. I LOVE MY CAR BUT I HATE THAT NISSAN WONT STAND BEHIND THEIR PRODUCT. THIS IS A SERIOUS ISSUE AND THE PART TO FIX IT IS ABOUT $1000! THIS IS A KNOWN ISSUE THAT NISSAN SHOULD FIX. WHAT IF I WAS IN THE UP AND THIS HAPPENED? I TRULY WANT TO KNOW WHY THE STEERING COLUMN ISSUE IS NOT CONSIDERED A BIG ENOUGH ISSUE FOR A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935248December 14, 2016
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING WHEEL LOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN HAD TO BE REPLACED AND REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934919December 13, 2016
STEERING
I AM THE LATEST VICTIM OF FAULTY STEERING LOCK ON 2009 NISSAN ALTIMA. I DIDN'T KNOW UNTIL IT HAPPENED WITH ME. I ALONG WITH MY FAMILY (INCLUDING 10 MONTHS OLD KID) WENT OUT AROUND 7:30 PM ON 10TH DEC 2016 AND STOPPED TO FILL FUEL AT THE NEARBY FUEL STATION. SWITCHED OFF CAR'S IGNITION BEFORE FILLING FUEL AS USUAL BUT WAS UNABLE TO START IT LATER. CAR IGNITION DIDN'T START AT ALL, BOTH STEERING AND BRAKES GOT LOCKED AND DIDN'T MOVE AT ALL. EVENTUALLY CAR WAS SHOWING KEY SYMBOL REPEATEDLY. IT WAS LITTLE COLD OUTSIDE AND STARTED RAINING AS WELL. HAD TO GET CAR TOWED BACK HOME, IT TOOK ME 3 HOURS TO GET HOME AS TOWING SERVICE WAS DELAYED AS WELL. MEANWHILE ATTEMPT TO JUMP START THE VEHICLE ALSO DIDN'T HELP AS BATTERIES WERE ALL OKAY. BEING SUNDAY NEXT DAY, NO REPAIR SHOPS AND NISSAN DEALER WERE OPENED. DURING THIS TIME RESEARCHED ABOUT THE ISSUE AND LEARNT THAT THERE IS A DEFECT ON 2009 NISSAN ALTIMA STEERING LOCK SYSTEM WHICH DISABLED THE CAR UNTIL REPLACED. AND NISSAN HAD KEPT ONLY EXTENDED WARRANTY OF 6 YEARS ON THIS PART BUT THERE WAS NO RECALL. I HAD TO GET VEHICLE TOWED TO NEAREST NISSAN DEALERSHIP ON MONDAY AND UPON DIAGNOSTIC THEY ALSO FOUND THE SAME PROBLEM. HAD TO COUGH UP $1200 TO GET IT REPLACED INCLUDING LABOR CHARGES. IT IS HUGE DENT TO POCKET BUT SEEMS THERE WAS NO CHOICE. IT IS UNFORTUNATE THAT NISSAN HAS DECIDED TO NOT TO RECALL THIS PART EVEN AFTER LEARNING MUTLIPLE REPORTS AND ITS DEFECTIVENESS. KEEPING 6 YEARS EXTENDED WARRANTY DOESN'T HELP AS LOW MILEAGE CAR WILL TAKE MORE YEARS TO DETECT THIS PROBLEM. MOREOVER THERE IS EXTRA BURDEN ON CONSUMERS OF THEIR TIME, SPOILED PLANS AND MONEY. WORST CASE IF IT HAPPENS TO SOMEONE AT REMOTE LOCATION WHERE GETTING HELP IS BLEAK. I URGE NHTSA TO TAKE THIS MATTER SERIOUSLY AND DIRECT NISSAN TO RECALL/REIMBURSE ON THE DEFECTIVE PARTS. SAFETY OF CONSUMER SHOULD BE TOP PRIORITY THAN PROFITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934937December 13, 2016
ELECTRICAL SYSTEM
KEY UNLOCKED CAR BUT NO DISPLAY, START BUTTON NOT WORKING (NO RESPONSE AT ALL). CAR UNABLE TO BE STARTED, TOWED TO OUR MECHANIC. DIAGNOSTICS RUN, FOUND OUT IT WAS A STEERING COLUMN LOCK ISSUE THAT CAN ONLY BE FIXED BY NISSAN!! SO TOWED OVER THERE. NOW A 1 WEEK WAIT EVEN TO BE LOOKED AT AND PART NOT EVEN IN STOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934996December 13, 2016
STEERING
SO I WAS AT WORK CAME OUT TO START MY CAR AND IT WOULDN'T START...THOUGHT IT WAS MY BATTERY IT WASNT THAT. GOT IT TOWED TO NISSAN DEALERSHIP.YOUNG LADY ADVISED ME IT WAS STEERING COLUMN LOCK.AFTER DOING MY RESEARCH I SEEN THIS MATTER TO ALOT OF NISSAN CUSTOMER'S.THE COST WAS OVER 1,000 DOLLARS AND SEEN THE WARRANTY EXPIRED LAST YEAR. HAD TO PAID OTHER PEOPLE TO GET BACK AND FORWARD TO WORK AND PICK MY CHILD UP FROM CHILDCARE. CALLED NISSAN1 THE WOMAN TOLD ME IT WOULD TAKE 3 BUSINESS DAY TO REVIEW MY CASE....SHE CALLED TODAY TELLING ME IT WAS NOTHING THEY CAN ABOUT THIS MATTER.I WAS PISSED OFF. THIS PROBLEM WASNT MY FAULT AND NISSAN KNEW ABOUT THIS PROBLEM WAY BEFORE ME. ITS SAD TO BE A CUSTOMER TO NISSAN. THEY REALLY DONT CARE ABOUT THEIR CUSTOMERS OR THIS PROBLEM SEEM LIKE EVERYONE HAVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935007December 13, 2016
ELECTRICAL SYSTEM
INSTRUMENT PANEL DOES NOT LIGHT UP AND CAR WILL NOT START, IT DOESN'T CRANK, NOT EVEN A CLICK FORM THE STARTER, THE STEERING WHEEL DOES NOT LOCK. SEEMS TO BE THE ELECTRONIC STEERING COLUMN LOCK (ESCL) AS I GOOGLED FOR SIMILAR COMPLAINTS OF OTHER OWNERS. NISSAN EXTENDED THE WARRANTY TO 6 YEARS ON THIS ISSUE, HOWEVER CAUSE THEY KNOW THIS IS A SAFETY ISSUE WITH THIS CAR. THEY SHOULD EXTEND THE WARRANTY FOR A WELL KNOWN DEFECT INDEFINITELY. IF THIS HAPPENS IN THE MIDDLE OF NOWHERE IS A VERY SERIOUS LIFE AND DEATH ISSUE. HTTP://WEB.ARCHIVE.ORG/WEB/20150219214832/HTTP://WWW.NISSANASSIST.COM/WEB/ESCL_WARRANTY_EXTENSION/PROGRAMDETAILS.PHP?MENU=61
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935052December 13, 2016
ELECTRICAL SYSTEM
MY CAR WILL NOT START THIS IS THE 3RD TIME THIS HAS HAPPENS IN 2012 THEY CHANGED MY CAR BATTERY AND IN 2013 IT WOULDN'T START AFTER WORK AND I TOWED IT TO THE DEALERSHIP AND THEY CHANGED THE STEERING AND BREAK LOCK MECHANISM AND NOW 2016 MY CAR WON'T START AND IT IS THE ELECTRONIC STEERING COLUMN LOCK AND NOW THERE IS NO WARRANTY, SO IT IS COSTING ME ABOUT $900 TO 1,000 TO FIX A PROBLEM THAT SHOULD NOT BE HAPPENING OR THAT SHOULD HAVE A LIFE TIME WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934607December 12, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE ATTEMPTING TO START THE VEHICLE, THE INTELLIGENT KEY MALFUNCTION INDICATOR ILLUMINATED AND THE ENGINE WOULD NOT START. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934605December 12, 2016
ELECTRICAL SYSTEM, STEERING
I DROVE TO WORK EVERYTHING WAS FINE WENT OUT ON BREAK TO START MY CAR AND CAN'T DO ANYTHING WINDOWS ARE LOWERED AND IT STARTED TO RAIN THE STEERING LOCK HAS WENT OUT AND LEAVES YOU KNOW WAY OF DOING ANYTHING WITH THE CAR NOW I HAVE TO MISS WORK TO GET VEHICLE PUT IN TO A DEALERSHIP I SEE MANY OTHERS WITH THE SAME PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934843December 12, 2016
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. AFTER OPERATING THE VEHICLE, THE STEERING WHEEL FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING IGNITION LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934508December 11, 2016
UNKNOWN OR OTHER
DRIVER SIDE DOOR WILL NOT OPEN. ONLINE RESEARCH REFERS TO "ACTUARY" NEEDING TO BE REPLACED. THE DOOR WILL LOCK AND UNLOCK BUT DOOR WILL NOT OPEN. FORTUNATELY, OTHER DOORS STILL FUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934425December 10, 2016
ELECTRICAL SYSTEM
WENT TO WORK CAR, WILL NOT START WHEN I WENT TO LEAVE WORK. STANDARD FOR A COUPLE OF HOURS. NO WARNING IT WAS GOING BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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