Nissan Altima Complaints (2009)

1,601 consumer complaints on file.

#10937999December 28, 2016
STEERING
ON 12/26/11 I WENT TO DO AN ERRAND. I PARKED THE CAR, CAME BACK, AND THE CAR WOULDN'T START. ALL THE ELECTRICAL WORKED. I HAD THE KEY WITH ME, YET THE CAR WOULD START. I HAD THE CAR TOWED TO THE CAPITOL NISSAN IN ATLANTA. THEY DIAGNOSED IT AS A FAULTY STEERING LOCK UNIT. THEY REPLACED THE PART AS WELL AS THE IGNITION SWITCH ASSEMBLY. THE MILEAGE AT THAT TIME WAS 33,572. I PURCHASED THE CAR IN OCT 2011. ON 12/21/16 I WENT OUT TO DO AN ERRAND, RETURNED TO MY CAR, AND IT WOULDN'T START. I HAD THE CAR TOWED TO NALLEY NISSAN, WHO BOUGHT CAPITOL NISSAN. THE SAME SCENARIO. ALL ELECTRICAL WORKED. I HAD THE KEY YET THE CAR WOULDN'T START. THEY DIAGNOSED IT WITH A FAULTY STEERING LOCK UNIT AND REPLACED IT. AT THIS TIME THE MILEAGE WAS 59,125. THE FIRST REPLACEMENT OF THIS UNIT THE CAR WAS STILL UNDER WARRANTY. THIS RECENT INCIDENT IT WASN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938327December 28, 2016
ELECTRICAL SYSTEM, ENGINE, STEERING
TAKATA RECALL, DEFECT STEERING LOCK UNIT, UNABLE TO START ENGINE! AFTER PARKED NISSAN 2009 ALTIMA AT A SHOPPING MALL, "NOKEY" LIGHT IS ON, CAR CAN BE LOCK AND UNLOCK THROUGH REMOTE CONTROL KEY, BUT NO DISPLAY INFORMATION VISIBLE AT THE DASH BOARD, WHEEL IS LOCKED AND UNABLE TO SWITCH GEAR. NOTHING CAN BE DONE TO THE CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938392December 28, 2016
ENGINE
MY VEHICLE WAS STOPPED ROADSIDE AND WOULD NOT START DUE TO A FAULTY ELECTRONIC STEERING COLUMN LOCK WHICH IS APPARENTLY AN ANTI THEFT DEVICE. I WAS STUCK IN DANGEROUSLY COLD WEATHER WITH NOBODY AROUND AND THE VEHICLE WOULD NOT START. THE COMPANY ISSUED A LIMITED WARRANTY IN WHICH I COULD NOT GET THE PART FIXED UNLESS IT WAS ALREADY BROKEN. MY CAR THEN PROCEEDED TO HAVE THE ESCL PART BREAK LESS THAN SIX MONTHS AFTER THE "EXTENDED WARRANTY". THIS IS A DANGEROUS ISSUE AND I FEEL I SHOULD BE COMPENSATED FOR THE $1000 PART REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937526December 27, 2016
STEERING, UNKNOWN OR OTHER
CAR WOOULD NOT START WITH PUSH BUTTON. DID START REMOTELY BUT AS SOON AS TRIED TO RESTART CAR AFTER GETTING IN, CAR WOULD NOT START. DEFECTIVE LOCKING MECHANISM IN STEERING WHEEL SO WOULD NOT START. IF LATE AT NIGHT IN NO CELL SERVICE AREA WHAT DO YOU DO? NO WAY TO CALL FOR HELP? CAR NO START? CAR WAS PARKED IN GARAGE. REMOTELY STARTED THEN TRIED TO RESTART AFTER GETTING IN CAR. PUSH BUTTON START WILL NOT WORK BECAUSE THE STEERING LOCK MECHANISM IS DEFECTIVE. MANY MANY OF THEM DO THIS. AFTER REPLACED OK. THIS SHOULD DEFINITELY BE A SAFETY RECALL. NOTE COST IS $1045 TO FIX. VERY BAD SAFETY SITUATION. NEEDS RECONSIDERATION FOR RECALL.. IS PROBLEM WITH 2009 AND 2010 ALTIMA'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937684December 27, 2016
STEERING
WHILE HOME FROM COLLEGE FOR THE HOLIDAYS, MY DAUGHTER'S CAR WAS STRANDED AT A GYM AFTER HOURS. WE HAD TO HAVE HER CAR TOWED TO THE NEAREST NISSAN DEALERSHIP, WHICH WAS 60 +/- MILES AWAY. WE HAVE SINCE FOUND THE STEERING MECHANISM IS A COMMON ISSUE WITH THE 2009 NISSAN ALTIMA AND IN FACT THE WARRANTY FOR THIS CONCERN HAD BEEN EXTENDED UNTIL 2015. SINCE IT'S 2016 THE $900+ REPAIR IS NOT COVERED. HAD THIS BEEN A RECALL WE WOULD HAVE BEEN NOTIFIED AND WOULD HAVE REPAIRED THE MECHANISM LONG BEFORE THIS BECAME AN ISSUE. I WOULD FIRST OF ALL LIKE TO REPORT THIS INCIDENT AS A SAFETY CONCERN AND SECONDLY REQUEST AN EXPLANATION AS TO WHY THIS HASN'T ELEVATED TO RECALL STATUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937711December 27, 2016
STEERING
I HAVE A 2009 NISSAN ATIMA . I GOT IN MY CAR TODAY IT STARTED OK, WENT TO DROP MY DAUGHTER AT DAYCARE, AND AFTER GETTING BACK TO CAR, IT WOULD NOT START, SHOWED PICTURE OF STEERING WHEEL AND PUSH BUTTON WOULD NOT START THE CAR, I HAVE RESEARCHED ONLINE HERE AND FOUND OUT IT WAS THE STEERING SECURITY LOCK BOX, IT'S VERY COMMON ISSUE FOR 2009 NISSAN AND THERE WAS A EXTENDED WARRANTY ON IT, WHICH ENDED IN JULY 2016 SINCE IT'S DEFECTIVE PART . IT'S A SECURITY PROBLEM WITH ALL 2009 NISSAN ALTIMAS PLUS WITH MY WORK SOMETIMES I GO INTO VERY BAD NEIGHBORHOODS AT NIGHT AND BEING STUCK THERE IS A VERY DANGEROUS SITUATION, I CAN'T AFFORD TO PAY WHAT THE DEALER WANTS TO FIX THIS OBVIOUS FAULTY PART THAT NISSAN NEW ABOUT AND NEVER RECEIVE A RECALL AT ALL AND I HAVE OWN THIS CAR SINCE 2011, SO NOW MY JOB IS IN JEOPARDY BECAUSE I NEED THIS CAR FOR MY JOB. THIS PROBLEM IS A DEFINITE SAFETY PROBLEM., I JUST HOPE NO ONE WITH CHILDREN OR A PREGNANT WOMAN IS STUCK WHILE IN LABOR OR IN VERY COLD TEMPERATURES, OR IN A PLACE WHERE CELL PHONES DO NOT WORK. SHAME ON YOU NISSAN FOR NOT FIXING THIS PROBLEM IN THESE CARS INDEFINITELY, IT IS A DEFECTIVE PART AND SHOULD BE REPLACED FREE OF CHARGE I PAID TODAY 1268.74 FOR REPLACEMENT AND FIXING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937462December 26, 2016
STEERING
WENT OUT TO GO HOME FROM WORK AND IT WOULD NOT START...WAITED 3 HOURS FOR AAA AND FINALLY CANCELLED IT WHEN I REALIZED IT WAS NOT A BATTERY ISSUE...I HAD CALLED NISSAN DEALERSHIP AND THE SERVICE PERSON TOLD ME THAT IT SHOULD WORK IF I PUT THE FOB IN THE LITTLE FOB INSERT ON THE CAR...DID NOT START...I HAD MY SISTER BRING ME THE OTHER FOB AND IT MADE NO DIFFERENCE...AFTER 3 HOURS, I CANCELLED AAA SERVICE AND JUST WENT HOME...IT WAS VERY COLD AND IT WAS DARK. I DROVE MY DAUGHTER'S ALTIMA TO WORK THE NEXT DAY AND CALLED AAA TO TOW IT TO THE DEALERSHIP(TOWED AT 8:30 AM). THEY DID NOT HAVE TIME TO LOOK AT IT BECAUSE THEY WERE SO BUSY. I HAD LEFT A NOTE IN THE DRIVERS SEAT ABOUT THE STEERING LOCK ISSUE WITH THE 2009 ALTIMA. THE NEXT DAY THEY TOLD ME IT WAS NO LONGER UNDER THE "EXTENDED WARRANTY" AND THE PART MIGHT BE IN CHICAGO AND IF SO WOULD BE READY THE NEXT DAY (3 DAYS LATER). WHEN I WENT IN TO DISCUSS THIS WITH THE SERVICE MANAGER ABOUT WHY THIS WAS NOT A RECALL OR NISSAN SHOULD COVER THE CHARGES BECAUSE IT WAS A DEFECTIVE PART THAT HAD BEEN INSTALLED...HE TOLD ME THAT THE PART WAS ON "BACK ORDER." HE WAS NOT HELPFUL AT ALL...WE CAN'T JUST PAY FOR EVERYONES REPAIRS. THINGS FAIL ON CARS. NISSAN NEEDS TO RECALL THIS AND RESTORE THE TRUST IN NISSAN CARS. I HAVE BEEN A CUSTOMER FOR ABOUT 30 YEARS AND THERE IS NO LOYALTY WITH CUSTOMERS WITH NISSAN AS I CAN SEE. IT WAS A $1092 REPAIR FOR THE DEFECTIVE PART THAT NISSAN USED. I AM THANKFUL THAT I WAS NOT ON VACATION OR IN ANOTHER AREA. THIS NEEDS TO BE A RECALL BECAUSE IT IS VERY UNSAFE AND CAN HAPPEN WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937492December 26, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ELECTRONIC STEERING COLUMN LOCK (ESCL); THIS WAS A COVERED WARRANTY REPLACEMENT UNTIL JANUARY OF THIS YEAR. I WAS NOT AWARE OF ANY RECALL OR THAT THIS MIGHT HAVE EVEN BEEN AN ISSUE. I WAS PARKED OUT NEAR A LAKE AND HAD TO CALL MY FRIENDS TO PICK ME UP AND HAVE MY CAR TOWED. THIS IS NOT A SMALL ISSUE, IF SOMEONE WAS UNABLE TO START THEIR CAR IN A FREEZING SITUATION THEY COULD DIE. OR IF I WAS NEEDING TO GET A FAMILY MEMBER TO THE HOSPITAL I WOULD BE UNABLE TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937350December 24, 2016
STEERING
THE ELECTRONIC STEERING LOCK MODULE FOR MY CAR IS STARTING TO GO BAD. ONCE THE MODULE DOES GO BAD I WILL NOT BE ABLE TO START MY CAR AND WOULD HAVE TO HAVE IT TOWED TO A DEALERSHIP TO BE FIXED WHERE THE CHARGE BEGINS AT $800 TO HAVE THE PART REPAIRED. THIS SEEMS TO BE A COMMON ISSUE AMONG NISSAN CARS IN GENERAL. THEY HAVE EXTENDED WARRANTIES FOR THIS ISSUE BUT WON'T ISSUE A RECALL EVEN THOUGH THIS IS A KNOWN AND COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936841December 22, 2016
STEERING
THE CAR WOULD NOT START WITH FOB. WAS NOT THE BATTERY, HAD POWER THROUGHOUT THE CAR. THE KEY INDICATOR LIGHT WAS FLASHING IN THE DASH. BRAKE LIGHTS WORKED. DID SOME RESEARCH AND FOUND THAT THERE WAS A KNOW PROBLEM WITH THE ESCL UNIT. NEVER RECEIVED ANY TYPE OF NOTIFICATION. LUCKILY, I WAS AT WORK WHEN I GOT STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937040December 22, 2016
STEERING
MY VEHICLE WAS IN A PARKING SPACE AND WHEN I WENT TO START THE CAR IT DIDN'T MAKE A SOUND AND THE STEERING COLUMN WAS NOT LOCKED. GOT TOWED TO THE DEALERSHIP AND WAS TOLD IT WAS A STEERING WHEEL LOCK MALFUNCTION. READ ON THE INTERNET THAT THIS IS A KNOWN PROBLEM FOR MY 2009 ALTIMA. I REPAIR COST WAS ALMOST $1000 WHICH IT TOTALLY RIDICULOUS BUT IT NEEDED TO BE FIXED. THIS COULD BE A SAFETY HAZARD THAT CAN BE AVOIDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937166December 22, 2016
STEERING
UNABLE TO START CAR DUE TO STEERING LOCK FAILURE. CAR WAS PARKED OUTSIDE ON COLD WINTER NIGHT. LEFT BUSINEES EARLY AM, CAR RECOGNIZED SMART KEY BUT WOULD NOT PASS OUT OF LOCK POSITION. HAD BATTERY AND REMOTE CHECKED ISSUE DUE TO FAILURE IN THE IGNITION CONTROL MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937168December 22, 2016
UNKNOWN OR OTHER
2009 NISSAN ALTIMA 2.5 S WON'T START AND LEFT MY 18 YEAR OLD DAUGHTER STRANDED IN COLD WEATHER. APPEARS TO BE A STEERING WHEEL LOCK FAILURE (PART # 48700-9N00B). IF THIS OCCURRED JUST THREE DAYS EARLIER, SHE WOULD HAVE BEEN STRANDED IN SUB-ZERO WEATHER. SHE RETURNED TO HER CAR AFTER RUNNING SOME ERRANDS IN A SMALL TOWN WE LIVE NEAR AND WHEN SHE GOT IN HER CAR AN AMBER LIGHT WITH A KEY SYMBOL WAS PRESENT ON LEFT SIDE OF INSTRUMENT PANEL AND THE RIGHT SIDE OF THE INSTRUMENT PANEL HAD A RED FLASHING (APPROX. EVERY 4-5 SECONDS) LIGHT OF A CAR AND KEY SYMBOL. THE BRAKE PEDAL FELT AS IF IT WAS LOCKED, BUT THE BRAKE LIGHTS STILL CAME ON. THE STEERING WHEEL WAS NOT LOCKED AND THE DASHBOARD DIDN'T ILLUMINATE AS NORMAL JUST BEFORE STARTING. THE START PUSH BUTTON DID NOTHING (WOULDN'T EVEN CRANK THE ENGINE). THIS VEHICLE HAS LESS THAN 60K MILES ON IT AND IS IN IMMACULATE SHAPE. I'VE READ COUNTLESS ARTICLES AND POSTINGS TO FORUMS OF OTHERS WHO HAVE EXPERIENCED THE SAME ISSUE AND NISSAN IS FULLY AWARE OF IT. HOW CAN A CAR MANUFACTURER KNOWINGLY ALLOW THIS PROBLEM TO EXIST WHICH GREATLY PUTS LIVES AT RISK. ON TOP OF IT ALL THE COST TO REPAIR THIS ISSUE RANGES ANYWHERE FROM $800.00 TO $1200 AT A DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936765December 21, 2016
STEERING
TAKATA INFLATOR MY NISSAN WAS STOPPED TO PICK MY GRANDKIDS UP FROM SCHOOL AND WHEN I WENT TO START THE VEHICLE IT WOULDN'T START AND THE STEERING WHEEL WAS LOCKED AND WE WAS STRANDED FOR TWO HOURS TELL I GOT TOWED TO MY DAUGHTERS HOUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936457December 20, 2016
STEERING
NISSAN KNEW OF THIS PROBLEM OF THE DEFECTIVE STEERING LOCK SYSTEM, BUT DID NOT DO A RECALL. THEY CHANGED AN INDEFINITE WARRANTY TO A 6 YEAR WARRANTY IN JANUARY 2016. I RAN TO THE STORE ON MY LUNCH HOUR TO PICK UP A FEW ITEMS, CAME OUT AND CAR WOULD NOT START. HAD TO HAVE THE CAR TOWED TO NISSAN. HAD TO SIT IN A PARKING LOT WAITING FOR TOW TRUCK FOR 2 HOURS, ONLY TO FIND THEY HAD TO COME BACK FOR THE CAR AFTER 11 PM WHEN PARKING LOT EMPTIED OUT, AS WITH THE STEERING LOCKED YOU COULD NOT MOVE THE CAR OUT TO GET ONTO THE FLATBED.UPON LOOKING UP THIS PROBLEM, FOUND THAT NISSAN KNOWS THIS HAPPENS TO THIS CAR, BUT REFUSED TO DO A RECALL, JUST EXTENDED THE WARRANTY. UNFORTUNATELY, MY WARRANTY EXPIRED LAST YEAR - I PURCHASE THIS CAR BRAND NEW IN APRIL OF 2009. NOW THEY WANT ALMOST 1100.00 TO REPLACE THIS PART THEY KNEW WAS DEFECTIVE TO BEGIN WITH! I AM WAITING TO SEE IF THE DEALERSHIP IS GOING TO BE OF ANY HELP IN GETTING THIS REPLACED FOR NO CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936476December 20, 2016
AIR BAGS
THE AIRBAG WARNING LIGHT ILLUMINATED ON MY DASHBOARD, AND WHEN I TOOK IT TO THE DEALER, I WAS TOLD THAT THE OCS SYSTEM FOR THE PASSENGER SEAT HAD FAILED, AND I WOULD NEED TO PAY $3500 TO REPLACE THE ENTIRE SEAT. THIS ISSUE APPEARS TO BE RELATED TO AN AIRBAG RECALL INVOLVING 2013-2016 ALTIMAS, AS WELL AS OTHER NISSAN VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936491December 20, 2016
STEERING
12-2-16, FRIDAY 9:30 PM VERY COLD IN NORTHEASTERN OHIO. CAR IN PARKING LOT WOULD NOT START BECAUSE OF A STEERING LOCK FAILURE. CALLED NEIGHBOR 25 MILES AWAY FOR A RIDE HOME. 12-3-16,SAT.CAR TOWED TO NISSAN DEALER WHERE PURCHASED. REPAIR WOULD COST UPWARDS OF $1,000. RESEARCH ON THE INTERNET INDICATES NISSAN HAD EXTENDED WARRANTY REPAIRS FOR THIS PROBLEM AND THEN RECINDED IT. I BELIEVE THIS IS A SAFETY ISSUE. IF A PERSON IS STRANDED AND CANNOT GET A CELL TOWER CONNECTION, ONE COULD FREEZE TO DEATH. WHAT IF A FAMILY WITH SMALL CHILDREN EXPERIENCED THIS ON A SUB-ZERO NIGHT? THE CAR HAS ONLY 55,400 MILES ON IT BUT I DO NOT TRUST IT FOR ME OR MY WIFE TO DRIVE. THERE SHOULD BE A FEDERAL RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936214December 19, 2016
ELECTRICAL SYSTEM, STEERING
STEERING WHEEL LOCK /IGNITION , CAR NOT ABLE TO START USING KEY FOB , TOTAL STEERING AND BRAKE LOCK . GOT OFF WORK AND COULD NOT START CAR , WAS RUNNING FINE PRIOR TO WORK 7AM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936317December 19, 2016
STEERING
2009 NISSAN ALTIMA STEERING LOCK FAILURE OCCURRED FOR NO REASON, FAULT, WEAR AND TEAR, LEAVING ME STRANDED WITHOUT THE KEY WORKING TO START THE STATIONARY CAR. NISSAN ADMITTED A DEFECT AND EXTENDED THE WARRANTY ON THE 2009 NISSAN ALTIMA STEERING LOCK PART KNOWING THIS, BUT PLACED AN EXPIRATION ON THE EXTENDED WARRANTY. THIS EXPIRATION DID/DOES NOT COVER THE ACTUAL CARS IMPACTED AND WAS, I BELIEVE, SOLELY DESIGNED TO AVOID A FORMAL RECALL. I DID NOT RECEIVE ANY COMMUNICATIONS INFORMING ME OF THIS DEFECT, INCLUDING DURING ALL OF MY DEALER SERVICING VISITS THAT WERE WITHIN THE WARRANTY PERIOD. THE STEERING LOCK FAILED ON MY 2009 NISSAN ALTIMA. THE DEALER, CLAY COOLEY IN IRVING TX SERVICE ADVISOR SAID THAT I WAS SIX MONTHS OUT OF WARRANTY AND IT WOULD COST $1,200.00 TO REPAIR IT. NOTHING WAS WRONG WITH MY KEY FOBS AND THE CAR WAS IN GREAT SHAPE WITH THE EXCEPTION OF THE DEFECTIVE 2009 ALTIMA STEERING LOCK THAT PREVENTS MY CAR FROM READING MY KEY FOBS. THIS SHOULD BE A RECALL WITHOUT EXPIRATION. I PURCHASED THE CAR NEW FROM NISSAN AND REMAIN THE ORIGINAL OWNER. NISSAN SHOULD BEAR THE COST FOR THIS ENTIRE $1,200.00 REPAIR AS IT IS NOT NORMAL WEAR AND TEAR, PREVENTATIVE, OF ANY CONTROL OF MYSELF. IT IS A MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936343December 19, 2016
STEERING
THE STEERING LOCK FAILED. THE CAR WOULDN'T START AND WAS STUCK IN THE LOCK POSITION. I HAD TO HAVE THE CAR TOWED TO A DEALERSHIP AND IT IS NOW GOING TO COST ME $957 TO FIX FOR PARTS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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