Nissan Altima Complaints (2009)

1,601 consumer complaints on file.

#10943780January 9, 2017
STEERING
TAKATA RECALL. LAST EVENING I WENT TO THE CLOSEST STORE, WHICH HAPPENS TO BE 12 MILES FROM HOME. I DID AS MANY DO WHEN GETTING TO A STORE. TURNED OFF MY 2009 NISSAN ALTIMA AND LOCKED IT AS I WAS WALKING AWAY FROM THE STORE. I HAD LEFT MY CAR OFF ROUGHLY 15 MINUTES. WHEN I GOT IN THE CAR THERE WERE NO FLASHING LIGHTS OR INDICATION SOMETHING WAS WRONG. I APPLIED MY FOOT TO PEDAL AND PUSHED THE IGNITION, BUT NOTHING HAPPENED. I THOUGHT THE FOB POSSIBLY NEEDED A NEW BATTERY, BUT THIS WASN'T THE CASE. AFTER REPLACING THE FOB BATTERY AND TRYING TO INSERT THE FOB IN DASH NOTHING HAPPENED. THE CAR LEFT ME STRANDED IN COLD TEMPERATURES AFTER HOURS OF COURSE. WITH THIS PROBLEM THE CAR WOULD NOT EVEN SLIP INTO NEUTRAL TO BE TOWED WITHOUT EXTENSIVE FEES. UPON HAVING THE 2009 NISSAN ALTIMA DIAGNOSED THE "STEERING LOCK MODULE" IS NOT WORKING AND CAUSING THIS TO PUT THE CAR OUT OF COMMISSION. THE FEES OF TOWING, PARTS, AND LABOR ARE A LITTLE OVER $1,100. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943883January 9, 2017
STEERING
STEERING LOCK ACTUATOR: STEERING LOCK MECHANISM WENT OUT AND LEFT MY DAUGHTER STRANDED AND WE HAD TO HAVE VEH TOWED. THERE WAS NO ALTERNATE WAY TO START CAR OR PUT IT IN NEUTRAL TO ROLL IT OUT OF THE WAY. ALL DUE TO A PUSH START BUTTON ON CAR AND NO OTHER WAY TO OPERATE IT SAFELY. HAVING TO HAVE IT REPAIRED MYSELF WHICH WILL COST BETWEEN $1500 AND $700. THIS PART SHOULD BE RECALLED DUE TO THE DANGER IT IMPOSES. ALSO NOT BEING ABLE TO PUT IT IN NEUTRAL IMPOSES OTHER DAMAGE TO CAR IN HAVING TO FIND AN ALTERNATIVE WAY TO MOVE VEH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940415January 8, 2017
ELECTRICAL SYSTEM
THE STEERING LOCK MECHANISM FAILED SUDDENLY. I DROVE TO THE GROCERY STORE AND PARKED IN THE PARKING LOT. WHEN I GOT BACK IN MY CAR TO LEAVE, THE CAR DIDN'T START. IT DIDN'T RECOGNIZE THE KEY FOB AND DID NOT ALLOW ME TO USE THE OVERRIDE SYSTEM. THE STEERING LOCK WARNING LIGHT CAME ON. I HAD IT TOWED TO THE NISSAN DEALERSHIP SERVICE CENTER. THE NISSAN DEALERSHIP SERVICE TEAM INFORMED ME THE STEERING LOCK MECHANISM HAD FAILED. AFTER DOING RESEARCH, I FOUND THIS IS AN ONGOING PROBLEM WITH THIS MAKE AND MODEL. NISSAN EXTENDED THE WARRANTY FOR THIS PART BUT IT HAD EXPIRED. THIS IS AN ONGOING ISSUE WITH THIS YEAR, MAKE AND MODEL AND NISSAN SHOULD BE FORCED TO RECALL THIS PART AND REIMBURSE PEOPLE WHO HAD TO HAVE IT REPAIRED AFTER THE EXTENDED WARRANTY EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943731January 8, 2017
ELECTRICAL SYSTEM
THE INTELLIGENT KEY SYSTEM FAILED RENDERING THE CAR COMPLETELY INOPERABLE. I DROVE THE CAR WHICH OPERATED PERFECTLY WITH NO WARNING LIGHTS, TURNED IT OFF AND NEXT TIME I GOT INTO THE CAR TO START IT AND DRIVE AWAY. THE INTELLIGENT KEY (PUSHBUTTON START) DID NOT RECOGNIZE THAT THE KEY WAS IN THE CAR SO THE CAR WOULD NOT START. THE STEERING WHEEL WAS LOCKED SO COULD NOT BE STEERED, COULD NOT BE PUSHED DUE TO THE CAR BEING LOCKED IN PARK. NO ACCESSORIES FUNCTIONED INSIDE THE CAR. THE REMOTE FUNCTIONS ON THE KEY FOB ALL WORKED, DOOR LOCKS, TRUNK RELEASE, PANIC BUTTON, BUT THE IGNITION SYSTEM WAS A COMPLETE FAIL. THERE IS NO BYPASS FOR THE AVERAGE CONSUMER. WHILE IT IS CERTAINLY INCONVENIENT, IT COULD ALSO BE DANGEROUS IF THE CAR WAS TO HAVE BEEN SHUT OFF IN A REMOTE AREA, IN SEVER COLD OR BESIDE A BUSY HIGHWAY. THE VEHICLE WAS STATIONARY POINT OF FAILURE, PARKED ON A SIDE STREET. I WAS FORTUNATE THAT I WAS AT A RELATIVES HOME AS THE TEMPERATURE WAS -3 WITH A WIND CHILL OF -15. NISSAN REALIZED THAT THE STEERING LOCK MECHANISM WAS FAULTY AND ORIGINALLY OFFERED A FREE REPLACEMENT FOR THIS PART WHICH IS ESTIMATED TO COST BETWEEN $500-$900, BUT FROM WHAT I HAVE READ THEY HAVE RESCINDED THAT OFFER AS OF JANUARY OF 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939646January 4, 2017
ELECTRICAL SYSTEM
2009 NISSAN ALTIMA HYBRID'S ELECTRONIC STEERING COLUMN LOCK ('ESCL') FAILED WHILE THE VEHICLE WAS PARKED. THIS FAILURE ACTIVATES VEHICLE'S ANTI-THEFT SYSTEM AND COMPLETELY DISABLES THE IGNITION, RENDERING THE VEHICLE INOPERABLE. IT COULD HAPPEN ANYWHERE AND ANYTIME WITHOUT A WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939167January 3, 2017
STEERING
I AM UNABLE TO START MY CAR DUE TO THE STEERING WHEEL LOCK. MY KEY FOB WORKS PERFECTLY FINE AND I DID NOT DO ANYTHING OUT OF THE ORDINARY WHEN I WENT TO START MY CAR YET I CANNOT DRIVE IT AND I AM STUCK IN THE FRIGID COLD IN FRONT OF MY JOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939522January 3, 2017
STEERING
ELECTONIC STEERING WHEEL COLUMN LOCK FAILED. IT FAILED IN A PARKING LOT IN THE EVENING AND LEFT ME STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939542January 3, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WE HAVE A DEFECTS IN THE ELECTRONIC STEERING COLUMN LOCK (ESCL) WHICH HAS DISABLE THE PUSH-BUTTON IGNITION ON NISSAN ALTIMA 2009 SL. IT CAN HAPPENED ANYTIME WHICH PUT A PERSONS LIFE IN DANGER IF YOU GET STUCK ON OR TO F THE ROAD. BASED ON MY RESEARCH I HAVE READ NUMEROUS CASES WHERE VERY SAME SITUATION HAD CAUSED BY FAULTY ELECTRONIC STEERING COLUMN LOCK (ESCL). THE ONLY OPTION WE HAVE RIGHT NOW TO GET YOUR CAR TOWED TO DEAL SHIP AND PAY WELL OVER $1100. EVEN THOUGH THIS NISSAN FAULT FOR CHOOSING TO USE THE FAULTY PART. THIS IS ABSOLUTELY UNFAIR ON THEIR PART. PLEASE ADVICE US AS WHAT CAN WE DO TO HAVE NISSAN TO ACCEPT THE RESPONSIBILITY AND REPLACE THIS FAULTY PART REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939022January 2, 2017
STEERING
DEC 2 2016..ON MY WAY TO WORK AT 5AM CAR WOULD NOT START AT GAS PUMP AFTER ALL FAIL ATTEMPT TO START EVEN BY NISSIAN PRO..CAR WAS TOWED..ONE HOUR TO REPAIR 880 DOLLAR STEERING LOCK..LOST 2 DAY PAY.. NEVER RECIEVED EXTENDED WARRANTY YET WAS TOLD CAR HAS 65000 EXCELLENT CONDITION SO I THOUGHT..NISSIAN NEED TO BE ACCOUNTABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939035January 2, 2017
UNKNOWN OR OTHER
MY CAR WAS PARKED ON THE STREET WHEN I TRIED TO START IT AND NOTHING, THE ENGINE DOES NOT TURN OVER. THE FOB IS RECOGNIZED AND THE LIGHTS WORK. TRIED JUMPING BUT NOTHING. THE STEERING WHEEL WAS NOT LOCKED INTIALLY BUT SINCE BEING TOWED, THE WHEEL IS NOW LOCKED. BRAKE IS HARD TO PUSH WHEN ATTEMPTING PUSH START---IGNITION SWITCH DOES NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939093January 2, 2017
STEERING, UNKNOWN OR OTHER
ARRIVED AT A GAS STATION TO FUEL UP, AFTER I WAS DONE THE CAR WOULDN'T START. COME TO FIND OUT THAT THE STEERING LOCK PUMP (WHICH IS CONNECTED TO THE PUSH TO START MECHANISM) IS WORN OUT WHICH STOPS THE CAR TO TURN ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938910December 31, 2016
UNKNOWN OR OTHER
THE " STEERING COLUMN LOCK ACTUATOR" IS FAILING KEEPING CAR FROM STARTING AND STRANDING ME WITH NO ALTERNATIVES MEANS TO START CAR. THIS AN APPARENT KNOWN PROBLEM TO NISSAN YET THEY REFUSE TO DO THE RIGHT THING AND ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938692December 30, 2016
STEERING
POWER STEERING LOCK, HAS BROKE AGAIN AFTER BEING FIXED JUST 50,000 MILES BEFORE. IT IS TIME FOR A RECALL. THIS HAPPENED IN SITUATION WHERE I COULD DO NOTHING TO FIX IT. GETTING A TOW AND A BILL OF OVER 1000 IS NOT MY VERSION OF A GOOD DAY. RECALL!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938721December 30, 2016
STEERING
PARKED CAR AT A PLANET FITNESS BECAUSE MY 6 YEAR OLD AUTISTIC DAUGHTER WAS HAVING A MELTDOWN. WHEN THAT WAS ALL AND DONE WITH WE COME BACK TO THE CAR AND IT WILL NOT TURN ON. THE NO KEY ICON COMES ON THE LEFT TOP SIDE THE LOCK SIGN IS BLINKING, AND NO KEY IN THE MIDDLE RED SIGN. . MY CHILDREN AND I ARE STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938792December 30, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
NISSAN ALTIMA 2009 HAS A DEFECTIVE STEERING LOCK SYSTEM. SUDDENLY THIS EVENING AFTER WORK WHEN I GET BACK TO THE CAR, IT JUST DID NOT START. THIS IS A DANGEROUS SITUATION IF IT WOULD HAVE HAPPENED ANY REMOTE PLACE AND I WOULD HAVE BEEN STRANDED. I SEE THERE HAVE BEEN SEVERAL PEOPLE COMPLAINED ABOUT THIS ON THE INTERNET BUT NISSAN HAS NOT RECALLED THIS CAR. PLEASE INVESTIGATE AND TAKE APPROPRIATE STEPS. THEY SHOULD EITHER REPLACE THE DEFECTIVE PART OF JUST REPLACE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938655December 29, 2016
TIRES
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA EQUIPPED WITH MICHELIN PRIMACY MXV4 TL TIRES, SIZE: 215/55R17 (NA). WHILE THE VEHICLE WAS STATIONARY, THE INNER AND OUTER WALLS OF ALL FOUR TIRES CRACKED. THE TIRES WERE NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 86,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938667December 29, 2016
STEERING
THE STEERING LOCK MECHANISM IS DEFECTIVE THE CAR SHUT OFF CAUSING IT TO STEER HARD. THEN CAR WON'T START. IT COSTS $800+ TO FIX THE CAR. IT ONLY HAS 70,000 MILES ON IT.AND AT ONE TIME THIS PART HAD A LIFETIME WARRANTY ON IT THEN NISSAN CHANGED IT TO 6 YEARS WHEN THEY STARTED TO GET COMPLAINTS. OUR CAR RAN OUT OF THE WARRANTY IN JULY BUT WE DIDN'T RECEIVE A NOTIFICATION ABOUT IT . LUCKILY WE WAS ABLE TO BYPASS THE STEERING LOCK. SOMEONE NEEDS TO CHECK NISSAN ALTIMA'S CAR ACCIDENT DEATHS BECAUSE THIS COULD CAUSE A SERIOUS CAR WRECK AND I PREDICT THIS HAS ALREADY HAPPENED. NISSAN NEEDS TO RECALL THIS DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938444December 29, 2016
STEERING
RECENTLY MY 2009 NISSAN ALTIMA EXPERIENCE A STEERING COLUMN LOCK FAILURE THAT LEFT MY CAR INCOMPACITATED (UNABLE TO START) AND LEFT ME IN FREEZING COLD TEMPERATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938552December 29, 2016
STEERING
MY DAUGHTER STOPPED AT A LOCAL COFFEE SHOP BEFORE GOING TO WORK ONE MORNING. WHEN SHE RETURNED TO HER 2009 NISSAN ALTIMA HYBRID SHE OPENED THE DOOR REMOTELY WITH THE KEY FOB AND TRIED TO START THE CAR AND THE ENGINE DID NOT RESPOND. THE STEERING COLUMN HAD LOCKED AND A YELLOW KEY LOCK LIGHT HAD COME ON THE DISPLAY. READING THE OWNERS MANUAL, SHE THOUGHT THE PROBLEM MIGHT BE WITH THE KEY FOB BATTERY. LUCKILY, I WAS STILL AT HOME AND WAS ABLE TO BRING A SPARE FOB TO HER. USING THE SPARE,THOUGH,HAD THE SAME RESULT: NO IGNITION. WE CALLED AAA AND HAD THE CAR TOWED TO THE DEALER. THE DEALERSHIP "CONFIRMED, CHECKED AND FOUND THE STEERING LOCK IS FAULTY, REMOVED AND REPLACED. CLEARED ALL CODES AND REPROGRAMMED BOTH KEYS". PARTS REPLACED WERE 1 48700-JF00D LOCK STEERING AND 2 48703-06F0A SCREW-STEERING LOCK, LIGHTENING MY WALLET BY $948.33. THREE DAYS LATER WE WERE ABLE TO PICK UP A DRIVABLE VEHICLE WITH A FUNCTIONING STEERING COLUMN. DURING THE TIME WE WERE WITHOUT THIS CAR WE WERE ABLE TO DO SOME INTERNET RESEARCH ON THIS ISSUE AND FOUND OUT THAT IT IS A KNOWN PROBLEM WITH 2007-2011 ALTIMAS WITH AVERAGE MILEAGE AROUND 80,000, ( THIS ONE HAD 83,909) THAT NISSAN ACKNOWLEDGES DOES EXIST,AND YET THEY WILL NOT ISSUE A RECALL. FROM OUR SEARCHES OF MANY WEB SITES (INCLUDING SAFERCAR.GOV) WE WERE ABLE TO DETERMINE THAT THIS PROBLEM HAS BEEN FREQUENTLY REPORTED, YET STILL THERE HAVE BEEN NO STEPS TAKEN TOWARD RECTIFYING THE PROBLEM. AS AN ALTIMA OWNER I AM LEFT WONDERING WHAT NEEDS TO HAPPEN IN ORDER FOR NISSAN TO FINALLY ACKNOWLEDGE THAT THIS IS A LEGITIMATE SAFETY ISSUE THAT COULD HAPPEN AT ANY TIME AND ANY PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938626December 29, 2016
STEERING
NISSAN ALTIMA 2009 PARKED ON SIDE OF ROAD IN ORDER TO CHANGE DRIVERS. THE ELECTRONIC STEERING COLUMN LOCK ACTIVATED AFTER THE VEHICLE WAS TURNED OFF AND THE VEHICLE COULD NOT BE RESTARTED. THIS WAS AN EXTREMELY DANGEROUS AND EMOTIONALLY DAMAGING EXPERIENCE. WHAT SHOULD HAVE BEEN AN EASY ROUTINE CHANGE TO AN EXPERIENCED DRIVER IN AN UNKNOWN NEIGHBORHOOD RESULTED IN PASSENGERS BEING STRANDED AND REQUIRING ASSISTANCE TO CONTACT AND WAIT FOR A TOW-TRUCK FOR AN OTHERWISE FUNCTIONING VEHICLE. THE VEHICLE WAS ULTIMATELY BROUGHT TO NISSAN FOR REPAIRS (AT THE RECOMMENDATION OF NISSAN CONSUMER AFFAIRS) WITH ESTIMATED COST OF $1290. COMPARED TO THE LISTED KBB PRICE OF THE VEHICLE AT $6442, THE COSTS FOR REPAIR IS ABOUT 20% OF THE VALUE OF THE VEHICLE. NISSAN CONSUMER AFFAIRS LATER INFORMED US THAT THE VEHICLE IS OUTSIDE OF WARRANTY (WHICH WAS EXTENDED FOR A PERIOD OF 6 YEARS UP TO 2015 AS NISSAN WAS AWARE OF THE ESCL DEFECT FOR OUR VIN) AND WILL NOT ASSIST WITH REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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