Nissan Altima Complaints (2002)

1,047 consumer complaints on file.

#10322204March 25, 2010
ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING MY CAR THE DAY BEFORE, ENGINE SUDDENLY STOPPED ON A FIVE LANE HWY IN CENTER LANE DURING HEAVY TRAFFIC AT SPEED LIMIT OF 70MPH. MY SON AND I WERE STRANDED HELPLESS IN THE MIDST OF CARS HEADING RIGHT TOWARDS US. AN HOUR LATER GEICO SENT A TOW TO TAKE US TO THE NISSAN DEALERSHIP WHERE I PURCHASED MY CAR. THE STALL WAS DUE TO A RECALL ON THE ENGINE SENSOR ISSUED IN 2006. DEALER HAD DENIED RECALL MULTIPLE TIMES PRIOR BUT HAD FINALLY RECOGNIZED IT. LEFT THE CAR OVERNIGHT TO HAVE ECN REPROGRAMMED AND WAS TOLD THAT IT NEEDED DIAGNOSTIC FOR $192.14. I STATED I WANTED TO TAKE IT ELSEWHERE AND WAS CALLED THE NEXT MORNING TO COME PICK UP MY CAR. GOT THERE CAR WAS RUNNING, ASKED IF THERE HAD EVER BEEN ANY OTHER PROBLEMS WITH THIS MODEL AND TOLD NO. GOT 1/2 OF MILE AND LOUD NOISE AND LOSS OF POWER. ENGINE COMPLETELY DIED WHILE DRIVING AND LOST STEERING AND BRAKES WHILE IN TRAFFIC. TO AVOID GOING INTO NEXT LANE ONCOMING TRAFFIC, I SWERVED OTHER WAY INTO TELEPHONE POLL. ENGINE COMPLETELY DEAD SINCE THEN AND HAS BEEN PROCLAIMED AS TOTALED DUE TO LOCKED ENGINE. ENGINE QR25DE WAS TAKEN OFF SALES FLOOR IN 2006 AND I RECEIVED NO INFORMATION AT ALL. DEALER TOLD ME HE NEVER HEARD OF ANY PROBLEMS WITH MY CAR. ON RECEIPT FROM DEALER IT STATES CAR IS UNSAFE TO DRIVE BUT DEALER NEVER GAVE ME RECEIPT TO SIGN AND NEVER EVEN ELUDED TO CAR DOING SAME THING IT HAD DONE LESS THAN 24 HOURS PRIOR. SAID HE PUT OIL IN CAR AND IT STARTED UP AND WAS READY FOR ME TO PICK UP. I HAD JUST HAD OIL CHANGE AND HAD NO OIL LEAKS WHATSOEVER. MY SON IS TRAUMATIZED AND CAN'T SLEEP NIGHTS FROM FIRST INCIDENT AND I HAVE NO VEHICLE AND CAN'T GET TO DOCTOR FOR MY BACK, LEG, AND KNEE INJURY I SUFFERED IN THE CRASH. NISSAN SAYS 6 WEEKS UNTIL THEY SEND AN INSPECTOR TO SEE CAR AND I'M PAYING FOR EACH DAY IT SITS ON THE LOT OF MECHANIC. STILL HAVE NOT EVEN DISPATCHED ORDERS AND IT IS NOW 9 DAYS LATER. MY LIFE AND MY SON'S WERE KNOWINGLY PUT IN DANGER TWICE DUE TO CORP & DEALER NEGLIGENCE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10320184March 16, 2010
SERVICE BRAKES, HYDRAULIC
RE: 2002 NISSAN ALTIMA SE. SINCE APPROXIMATELY 3 YEARS AGO, I HAVE BEEN HAVING PROBLEMS WITH MY BRAKES. I LIVE IN THE NE WHERE IT GETS COLD IN THE WINTERS, AND ONLY HAVE THIS PROBLEM WHEN THE TEMP. IS APPROX. BELOW 30 DEGREES. THIS PROBLEM HAS TYPICALLY OCCURRED WHEN THE CAR HAS SAT IDLE ALL NIGHT, BUT HAS ALSO HAPPENED AT OTHER TIMES WHEN IT HASN'T BEEN DRIVEN FOR A FEW HOURS. WHEN FIRST STARTING THE CAR, THE BRAKE PEDAL IS SO STIFF THAT I CAN'T PRESS IT ALL THE WAY TO THE FLOOR - ALMOST LIKE IT IS FROZEN. LUCKILY, I HAVE NOT YET HAD AN ACCIDENT, BUT HAVE NARROWLY AVOIDED ONE SEVERAL TIMES WHILE BACKING OUT OF MY DRIVEWAY WITHOUT BEING ABLE TO SLOW DOWN, COMING TO A STOP SIGN OR PARKING LOT EXIT AND NOT BEING ABLE TO STOP, OR TRYING TO SLOW DOWN TO TURN A CORNER. I HAVE TO TRY TO REMEMBER TO PUMP THE BRAKE PEDAL 10 - 15 TIMES EVERY TIME I START THE CAR IN COLD WEATHER, AS THIS IS THE ONLY WAY TO "LOOSEN" IT UP SO THAT IT WILL WORK CORRECTLY. SEVERAL MECHANICS HAVE TOLD ME THEY HAVE NO IDEA WHAT CAUSES THIS. WHEN I'M DRIVING THIS CAR, I'M ALWAYS AFRAID THAT THE BRAKES WILL TOTALLY GIVE OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319332March 12, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHEN THE CONTACT WOULD DRIVE THE VEHICLE SHE NOTICED A LOUD RATTLING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT HAD THE VEHICLE'S ENGINE COMPUTER REPROGRAMMED, HOWEVER THE CONTACT IS STILL EXPERIENCING THE PROBLEM. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 213000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318850March 11, 2010
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2002 NISSAN SENTRA SE-R WITH THE 2.5 LITER (QR25DE) ENGINE I PURCHASED NEW. THIS IS THE SAME ENGINE THAT THE PROBLEMATIC 2002 NISSAN ALTIMA HAS. MY CAR HAS HAD NUMEROUS SERIOUS RECALLS, ORIGINATING WITHIN THE FIRST YEAR AND A HALF I PURCHASED IT. TWO YEARS AGO, MY SES LIGHT WENT ON. MY CAR WAS STILL UNDER WARRANTY AT THIS POINT AS I'D PURCHASED NISSAN'S "GOLD PLUS" WARRANTY COVERAGE. I WAS TOLD IT WAS A LOOSE GAS CAP, THEY'D CHECKED AND PERFORMED ALL OUTSTANDING RECALLS, AND ALL WAS FINE. 8 MONTHS LATER, THE SES LIGHT WENT ON AGAIN.THE CAR BEGAN TO ALSO EXHIBIT SIGNS OF INCREASED OIL CONSUMPTION. I HAD IT CHECKED, WAS TOLD IT WAS A CRACKED OIL PAN BY AN INDEPENDENT MECHANIC. FINALLY, I TOOK IT TO NISSAN. I WAS TOLD I NEEDED A NEW CATALYTIC CONVERTER, THE EXACT PART THAT HAS BEEN MENTIONED IN SEVERAL RECALLS ON MY VEHICLE, AND SINCE THE CAR WAS OUT OF WARRANTY THEY WOULD NOT PAY FOR IT. ESTIMATE WAS $1200, WHICH I GOT IN WRITING, FOR THE CATALYTIC CONVERTER. I ASKED FOR RECORDS OF WHAT THEY HAD DONE TO INSPECT AND REPAIR THE RECALL PREVIOUSLY. THEY HAD NO RECORD OF IT. I CALLED NISSAN NORTH AMERICA, WHO TOLD ME THE DEALER KEPT THE RECORDS, AND TO ASK THEM.. FINALLY, AN INDEPENDENT MECHANIC REPLACED THE PART. THE SES LIGHT WENT ON TWO WEEKS LATER. THE INDEPENDANT MECHANIC SAID THE PRE-CATALYTIC CONVERTER WAS DAMAGED/FALLING APART, ALSO LISTED IN MY RECALL EXPLICITLY. THE DEALER HAD MISDIAGNOSED THE CAR. CALLED DEALER, WROTE LETTER, BBB COMPLAINT, NISSAN COMPLAINT, NO RESPONSE. HAD PRE-CAT REPLACED FOR $600. SES LIGHT CAME ON AGAIN. EVENTUALLY, MY CAR STALLED AND WOULDN'T START. I HAD IT TOWED TO A REPAIR FACILITY WHO INFORMED ME MY ENGINE WAS BLOWN, REPLACED FOR $4K. A SCREW HAD BEEN FOUND IN THE THIRD CYLINDER. THIS IS ALSO LISTED IN SOME OF THE 'BULLETINS' NISSAN DISTRIBUTED TO THEIR DEALERS. I'VE TRIED A DEMAND LETTER, NO RESPONSE. OBVIOUSLY, NO ONE INSPECTED MY CAR FOR RECALLS, OR REPAIRED THE FAULTY PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317738March 8, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED TWO DAYS AFTER HE BROUGHT THE VEHICLE IT WOULD NOT START. THE CONTACT STATED HE IS HAVING THE SAME PROBLEMS AS IN THE RECALL 03V455000. THE DRIVER STATES HE CONTACTED HIS NISSAN DEALER AND THEY TOLD HIM TO BRING IN THE VEHICLE AND THEY WOULD CHECK IT AND IF IT WERE THE SAME PROBLEM THEY WOULD FIX IT FREE OF CHARGE. THE CONTACT STATED THAT NOW THEY ARE TELLING HIM HIS VEHICLE VIN IS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WAS 126,100. UPDATED 04/16/10. *LJ THE CONSUMER STATED THE CRANKSHAFT POSITION SENSOR WAS FAULTY. THE CONSUMER STATED THE CRANK SHAFT POSITION SENSOR WAS REPLACED AT HIS EXPENSE ON MARCH 10,2010 AND THE NEXT DAY THE VEHICLE WOULD NOT START AGAIN. UPDATED 05/17/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316261March 3, 2010
ENGINE AND ENGINE COOLING, EQUIPMENT, EQUIPMENT:ELECTRICAL
ON 1/25/10, MY 2002 ALTIMA WITH ONLY 27,000 MILES ON IT, KEPT STALLING OR NOT STARTING DURING 3 SHOPPING STOPS. I THOUGHT IT WAS MY BATTERY AND WAS NEAR CLARK AUTO WHERE MY BATTERY IS UNDER WARRANTY... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315679March 2, 2010
ENGINE AND ENGINE COOLING
2002 ALTIMA NISSAN-PROBLEM WITH OIL CONSUMPTION. THERE IS 196 PAGES OF COMPLAINTS REGARDING OIL CONSUMPTIONS ON 2002 ALTIMA NISSAN WHERE THIS IS CAUSING THE ENGINE TO FAIL. THE CAR DIES AFTER DRIVING, WHICH CAN CAUSE WRECKS AND EVEN DEATHS. NISSAN IS AWARE OF THE PROBLEM AND WILL NOT HELP WITH ANY OF THE COST TO REPAIR THE VEHICLES. I AM A SINGLE MOTHER WITH 2 CHILDREN AND AT THIS POINT DON'T HAVE THE FUNDS TO REPAIR THIS VEHICLE. PLEASE REFER TO WWW.CARCOMPLAINTS.COM/NISSAN/ALTIMA/2002/.../EXCESSIVE_OIL_CONSUMPTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314090February 25, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHILE DRIVING ON THE HIGHWAY AT 65 MPH. THE DRIVER STATED THAT HIS VEHICLE STARTED TO LUNGE FORWARD AND THEN CUT OFF COMPLETELY. THE DRIVER PULLED OFF OF THE HIGHWAY. THE DRIVER STATED THAT THE VEHICLE RESTARTED AFTER 10 MINUTES BUT THE SERVICE ENGINE LIGHT CAME ON REMAINED ILLUMINATED. THE DRIVER STATED THAT HE TOOK THE VEHICLE TO THE DEALER BUT NOTHING WAS DONE. OCCASIONALLY HIS VEHICLE DOES NOT START IMMEDIATELY AND HE HAS TO RESTART IT WITHIN 30 MINUTES. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 56,140.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312999February 23, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHENEVER THE CONTACT DROVE THE VEHICLE AT ANY SPEED HE NOTICED A RATTLING NOISE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CONTACT PREVIOUSLY NOTICED THAT THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD. THE CURRENT AND FAILURE MILEAGES WERE 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310011February 12, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CHECK ENGINE LIGHT CAME ON 2/5/10, NEXT MORNING (SATURDAY) WENT OVER CAR LOOKING FOR ISSUE, FOUND LOW OIL LEVEL IN ENGINE, ADDED OIL, MONDAY SCHEDULED WITH DEALER FOR SOONEST APPOINTMENT, WEDNESDAY DEALER CHECKED OUT THE CAR. FOUND THAT THE PRE-CATALYST HAD CRUMBLED INTO DUST WHICH WAS PULLED IN TO THE ENGINE. ENGINE IS RUINED AND NEEDS TO BE REPLACED. HAVE CONTACTED NISSAN AND THEY WILL DO NOTHING. THERE IS A RELATED RECALL (NISSAN R3007) - THIS HAD BEEN DONE BY THE DEALER IN JANUARY 2004. ALL OTHER MAINTENANCE HAS BEEN DONE. MY STATEMENT TO NISSAN WAS A. RECALL WAS NOT ACTUALLY DONE (DEALER SAYS IT WAS - HAVE NO REASON NOT TO BELIEVE THEM) B. RECALL WAS NOT DONE PROPERLY OR C. RECALL DID NOT FIX THE PROBLEM COMPLETELY - I BELIEVE IT WAS C THAT THE PROBLEM WAS NOT REALLY FIXED, JUST DELAYED. UNDERSTAND THAT THE CATALYTIC WARRANTY WAS 80,000 MILES, BUT SHOULD A CATALYTIC BREAKDOWN ACTUALLY BE ABLE TO RUIN THE ENGINE? IF NISSAN KNEW IT DID NOT TOTALLY RESOLVE THE ISSUE, THEY SHOULD HAVE NOTIFIED OWNERS TO REPLACE THE CATALYTIC AT XX MILES, OR AT XX YEARS. NEVER HEARD OF THIS WITH ANY OTHER VEHICLE THAT THE CATALYTIC FAILURE CAN RUIN THE ENGINE. NOW RATHER THAN $700 OR $800 FOR THE CATALYTIC, FACING THAT PLUS ANOTHER ENGINE (ESTIMATE $3000 TO $4000) FOR A USED, SALVAGE ENGINE. BUT THEN WOULD STILL HAVE THE SAME PROBLEM WAITING TO HAPPEN AGAIN. RECALL STATES THAT THIS CAN RESULT IN ENGINE FIRE. I BELIEVE IT IS FAULTY DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306853February 5, 2010
ENGINE AND ENGINE COOLING
THE HEATER/ AC HAD MANY PROBLEMS, ALMOST YEARLY-NEEDED TO BE BLOWN OUT & ANTI FREEZE ADDED. HEAD GASKET WAS REPLACED AT 60,000 & CYLINDER HAD TO BE REPLACED, TIMING CHAIN TENSION REPAIR. NOW ENGINE & TIMING BELT NEED TO BE REPLACED @$4800.00 65,000 MILES-DOESN'T SEEM RIGHT! *TR UPDATED 03/05/10. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303583February 1, 2010
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2002 NISSAN ALTIMA WITH THE 2.5L ENGINE. EXCESSIVE OIL CONSUMPTION LEAD TO DAMAGE TO THE ENGINE AND HAVING TO GET IT REBUILT APPROXIMATELY ONE YEAR AGO. PURCHASED THE CAR NEW AND WHILE I DRIVE A LOT OF MILES EACH YEAR THERE WAS NO INDICATION IN TERMS OF WARNING LIGHTS THAT THE ENGINE OIL WAS LOW. THIS PROBABLY LEAD TO DAMAGE TO THE ENGINE IN ADDITION TO THAT POSSIBLY CAUSED BY THE OTHER DESIGN DEFECTS (I.E. PRE-CATALYST) IN THIS MODEL. THERE SHOULD BE SOME PENALTY TO NISSAN FOR LACK OF OWNING UP TO THE PROBLEMS THAT THEY MUST HAVE BEEN AWARE OF FOR THIS MANY YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302967January 28, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE VEHICLE BURNS MOTOR OIL EXCESSIVELY. THE CONTACT IS CONCERNED THAT THE ENGINE COULD SEIZE WHILE DRIVING. THE FAILURE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 100,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302626January 27, 2010
STRUCTURE:FRAME AND MEMBERS
TL*- THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHILE THE CONTACT WAS ATTEMPTING TO HAVE HER VEHICLE INSPECTED SHE WAS INFORMED THAT THE FRAME OF THE VEHICLE WAS BEGINNING TO RUST. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS, THE CURRENT AND FAILURE MILEAGES WERE 72000. UPDATED 2/22/10 *CN UPDATED 05/20/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302319January 26, 2010
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NISSAN 2002 2.5 SL HAS TO BE CHECKED ONCE A WEEK BECAUSE THE ENGINE LOSES OIL. WHEN THE OIL IS CHECKED IT IS COMPLETELY DRY. OIL HAS TO BE PUT IN THE CAR ONCE A WEEK. THE ENGINE KNOCKS AND COMES CLOSE TO SHUTTING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301948January 22, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS. THE "SERVICE ENGINE" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND SUDDENLY, THE ENGINE STALLED. THE VEHICLE COASTED TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING. HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE CRANK POSITION SENSOR AND CAMSHAFT POSITION SENSOR WERE REPLACED FOR THE MALFUNCTIONS. THE FAILURE MILEAGE WAS UNAVAILABLE. *CN UPDATED 02/17/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299101January 12, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE LATEST PROBLEM WITH MY NISSAN ALTIMA OCCURRED YESTERDAY. IT WOULD NOT START AFTER EXTREME COLD. THIS IS THE LAST IN AN ONGOING SAGA OF PROBLEMS WITH THIS VEHICLE. WE FAIL TO GET NOTIFICATIONS OF RECALLS FROM THE MANUFACTURER. IF SOMETHING FAILS TO WORK, IT IS ALWAYS OUR FINANCIAL RESPONSIBILITY UNLESS IT IS A VERY MINOR REPAIR. THE DAY AFTER THE SALE THERE WAS NO BEAM FOR A HEADLIGHT. NOW WE SEE HEADLIGHTS FALL UNDER THE RECALL. MAYBE WE SHOULD HAVE KNOWN WE HAD A LEMON. WE HAD A SENSOR GO OUT AS I WAS DRIVING 70 MILES AN HOUR ON AN INTERSTATE. I HAD TO PAY BECAUSE THE VENDOR SAID AT 8,000 MILES IT WAS JUST OUTSIDE OF WARRANTY. I LATER FIND OUT THAT SENSORS FELL UNDER A RECALL. YET TO GET MY MONEY BACK I HAD TO PRODUCE DOCUMENTS THAT I COULD NOT GET THE REPAIRING DEALERSHIP TO FAX TO ME. I WROTE, CALLED, ETC. STILL THE END WAS I PAID AND THEY DID NOT RETURN MY MONEY. WE HAVE HAD TO HAVE THE AIR COMPRESSOR REPLACED NOT ONCE BUT 3 DIFFERENT TIMES TO GET AIR CONDITIONING IN THE CAR. NOW TODAY THE CALL I GET SAYS THIS, THE "ENGINE IS SHOT" EXPECT TO PAY IN EXCESS OF $4900 TO GET IT FIXED. THIS CAR AND MANY OTHER NISSAN ALTIMAS I HAVE FOUND OUT HAVE HAD THE SAME SERIES OF PROBLEMS. I WANT MY CAR FIXED AT NO COST TO ME OR I WANT A REPLACEMENT AT AN EXTREMELY REDUCED COST. I WANT THE VENDOR TO BE REQUIRED TO NOTIFY CAR OWNERS OF RECALLS AND TO NOT MERELY HAVE TO REPORT THAT THERE IS A RECALL. MY PERMANENT ADDRESS HAS NOT CHANGED SINCE THE PURCHASE. THEY COULD HAVE LET ME KNOW THAT. EVEN NOW THERE ARE RECALLS THAT ARE DUE THIS CAR BUT CONVENIENTLY NOT ON THE PARTS THAT NOW NEED TO BE REPLACED. PLEASE HELP OR PUT ME IN CONTACT WITH SOMEONE WHO CAN.!! I SPOKE WITH BRANDON AT YOUR OFFICE BY PHONE THIS A.M. BECAUSE I FEEL I WAS NOT ABLE TO EFFECTIVELY GET MY POINT HEARD BY HIM, I HAVE CHOSEN TO FILE THIS WRITTEN COMPLAINT IN THE HOPES OF RECEIVING ATTENTION AND ASSISTANCE. DEEP DOWN I WANT A MANUFACTURER THAT STANDS BEHIND WHAT THEY SELL AND THAT REPLACES WHAT IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298406January 6, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, HE NOTICED THAT THE ENGINE LIGHT APPEARED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE 02 RING NEEDED TO BE REPLACED. THE CONTACT NOTICED PRIOR THAT THE VEHICLE WOULD NOT START OR WOULD HESITATE WHILE BEING DRIVEN. THE VEHICLE HAS NOT BEEN SERVICED AND THE CURRENT AND FAILURE MILEAGES WERE 77280.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297131December 28, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, SUSPENSION:FRONT:WHEEL BEARING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE AIR CONDITIONING SYSTEM WILL NOT CIRCULATE HEAT. ALSO AFTER SERVICE THE OIL AND ANTIFREEZE LEVELS DEPLETES PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER, AND SHE WAS ADVISED THAT THE CATALYTIC CONVERTER AND THE ENGINE COIL NEEDED TO BE REPLACED. A REPRESENTATIVE FROM THE DEALER AND MANUFACTURER STATED THAT THE REPAIRS COST $1600.00. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 21. THE MILEAGE WAS 105,000. THE CONSUMER STATED THE VEHICLE WOULD STALL WHILE DRIVING AT ANY SPEED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND UPON INSPECTION, THE CONSUMER WAS INFORMED A SENSOR WAS SOAKED IN OIL. THERE WAS NO OIL LEAKING FROM THE VEHICLE, BUT THEY WERE NOT ABLE TO TELL THE CONSUMER WHERE THE OIL WAS COMING FROM. SOON AFTER, THERE WAS A RECALL FOR THE SAME PROBLEM. THE WHEEL BEARING AND ALTERNATOR HAD TO BE REPLACED. THE ENGINE LIGHT HAS BEEN ON FOR OVER 2 1/2 YEARS, THE VEHICLE HAS NO HEAT AND ANTI-FREEZE WAS EVAPORATING, BUT THERE WERE NO LEAKS. THE CONSUMER STATED SHE COULD SMELL COOLANT COMING THROUGH THE VENTS. UPDATED 02/01/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296454December 19, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
THIS COMPLAINT IS IN REFERENCE TO THE FOLLOWING: NHTSA ACTION NUMBER: PE02078 NISSAN NA MADE SOME PREVENTIVE CHANGES TO THE 2002 NISSAN ALTIMA AS REQUESTED TO BY LAW. HOWEVER THE CHANGES NISSAN NA MADE WERE NOT SUFFICIENT NOR SUCCESSFUL. IT APPEARS THAT THE PREVENTIVE SERVICE NISSAN PROVIDED HAS ONLY PROLONGED THE OUTCOME. THOUSANDS OF 2002 NISSAN ALTIMA OWNERS ARE CURRENTLY EXPERIENCING OIL CONSUMPTION PROBLEMS WITH A DIRECT RELATION TO A FAILURE IN THE CATALYST CONVERTER. AFTER INSPECTION OF THE CATALYST CONVERTER NOTICEABLE CHUCKS OF THE CATALYST CONVERTER ARE MISSING. NISSAN NA IS VERY AWARE OF THE PROBLEM AND THEY ARE SELECTIVELY FIXING SOME CONSUMERS VEHICLES. IF THE CONSUMERS VEHICLE IS OUTSIDE THEIR POWER TRAIN WARRANTY NISSAN NA REFUSES TO ASSIST THE CONSUMER WITH FIXING THE PROBLEM. SAFETY SHOULD NOT BE LIMITED TO A PERCENTAGE OF MILES OR TO A PERIOD OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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