Nissan Altima Complaints (2002)
1,047 consumer complaints on file.
- #10336430June 15, 2010POWER TRAIN:MANUAL TRANSMISSION
I OWN A 2002 NISSAN ALTIMA 3.5 SE. SOME TIME LAST YEAR, WHEN I WAS AT THE GROCERY STORE, MY CLUTCH WAS ALL THE WAY DOWN AND IT WOULDN'T COME BACK UP. I PUMPED IT A COUPLE TIMES AND IT WORKED. THEN WHEN I WAS DRIVING YESTERDAY, IT JUST STAYED DOWN, I WAS FIGHTING WITH IT SO THAT I COULD CHANGE GEARS. THIS MORNING, WHEN I WAS LEAVING FOR WORK, IT STAYED DOWN AND WOULD NOT COME UP. I WAS UNABLE TO DRIVE MY CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336237June 14, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS LOSING ONE QUART OF ENGINE OIL PER WEEK. THE CONTACT WAS ADVISED BY AN INDEPENDENT MECHANIC THAT THE PRE-CATALYTIC CONVERTER HAD DISINTEGRATED. THE CONTACT INQUIRED WITH THE MANUFACTURER ABOUT NHTSA RECALL CAMPAIGN ID NUMBER: 03V084000 (ENGINE AND ENGINE COOLING: EXHAUST SYSTEM: MANIFOLD/HEADER/MUFFLER/TAIL PIPE) HOWEVER, HIS VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,505 AND THE CURRENT MILEAGE WAS 116,908.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10332303May 26, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CAR SHUTS OF WHILE DRIVING. CAR WILL START IMMEDIATELY AFTER ENGINE HAS SHUT OFF. VERY DANGEROUS ALMOST WRECKED. MY 2002 NISSAN ALTIMA DOESN'T FEEL SAFE. THERE ARE SEVERAL PROBLEMS WITH THIS VEHICLE THAT SHOULD HAVE BEEN RECALLED. ALL WHICH COULD CAUSE POTENTIALLY FATAL AND OR SEVERE ACCIDENTS. THE HEAD GASKET BLEW ON MY 2002 2.5 S QR25 4 CYLINDER ENGINE. I HAD THE HEAD GASKET REPLACED AND IT BLEW AGAIN. UPON FURTHER INSPECTION THE HEAD HAD BEEN CRACKED AND THERE WERE THOUSANDS OF MARKS IN CYLINDER 1. ONE OF THE POWER VALVE SCREWS LOCATED IN THE INTAKE MANIFOLD OF THE ENGINE CAME LOOSE AND SHOT THROUGH THE ENGINE, RUINING ENGINE COMPRESSION (IN TURN DESTROYING THE ENGINE) AND IT ALSO DESTROYED THE EXHAUST MANIFOLD, O2 SENSOR AND POWER VALVE INTAKE AND POWER VALVE PLATES. THE ESTIMATE TO REPAIR THIS IS OVER 6000. APPARENTLY ONE OF POWER VALVE SCREWS HAD GOTTEN LOOSE AND WAS BANGING AROUND THE ENGINE. APPARENTLY THIS CAN RUIN THESE ENGINES. I EXPERIENCE POWER LOSS BECAUSE OF THIS. MY CAR HAS STALLED SEVERAL TIMES NEARLY CAUSING A SEVERE ACCIDENT EACH TIME. THE VEHICLE STARTS RIGHT UP IMMEDIATELY AFTER IT STOPS. BESIDES THE COST TO REPAIR THESE ISSUES IT IS VERY CONCERNING DRIVING THIS VEHICLE. IT IS DEFINITELY UNSAFE AND SHOULD NOT HAVE BEEN ALLOWED TO BE MASS PRODUCED IN MY OPINION . I BELIEVE MANY OTHERS WOULD AGREE. THE IS A VOLUNTARY SERVICE CAMPAIGN ON THE 04 AND 05 MODELS, BUT 02 AND 03 OWNERS HAVE THE EXACT SAME ENGINE AND ARE EXPERIENCING THE EXACT SAME PROBLEMS. ARE NOT INCLUDED IN THESE RECALLS? IT'S RIDICULOUS AND SOMEONE WILL GET HURT OR KILLED IF THESE ISSUES AREN'T ADDRESSED. NISSAN SHOULD BE REQUIRED BY LAW TO FIX THESE ISSUES. T HE RESULTS ARE VERY SIMILAR TO TOYOTAS RECENT PROBLEMS WHICH KILLED SEVERAL. APPARENTLY NISSAN IS TRYING TO USE SOME KIND OF LOOPHOLE BY VOLUNTEERING A SERVICE CAMPAIGN. BUT THIS NEEDS TO BE FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10332425May 26, 2010STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS
HAD OIL CHANGED ON 2002 NISSAN ALTIMA SE AND NOTICE LARGE RUST SPOTS ON THE FLOOR PANELS UNDER BOTH DRIVER'S AND PASSENGER SIDE. UPON FURTHER INVESTIGATION, THE RUST HAD CREATED A HOLE RIGHT THROUGH THE FLOOR PANEL - LIFTING THE CARPET, I COULD SEE THE ROAD BELOW. NISSAN DEALERS SAID THAT IT WAS OUT OF WARRANTY SO THEY COULD DO NOTHING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10328603May 3, 2010ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. WITHIN A FEW HOURS, SHE WAS ABLE TO RESTART THE VEHICLE WITHOUT DIFFICULTY. IN ADDITION, THE VEHICLE BURNED OIL EXCESSIVELY. THE CONTACT CONFIRMED THAT SHE THE OIL WAS CHANGED AT LEAST THREE TIMES A WEEK. THE DEALER WAS CALLED AND STATED THAT THERE WERE NO RELATED RECALLS FOR HER VIN. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING OR TO BE REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10328410May 2, 2010STRUCTURE
LUCKILY ANY INCIDENTS WERE OMITTED. MY MECHANIC DISCOVER THAT THE UNDERMOUNT IN MY 2002 NISSAN ALTIMA RUSTED SO BADLY THAT I HAVE TWO HOLES IN THE CAR. THE HOLES ARE IN THE UNDER THE DRIVER SEAT AND PASSENGER SEAT. THAT IS JUST AN ACCIDENT WAITING TO HAPPEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10328171April 30, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
AFTER READING HUNDREDS OF COMPLAINTS ABOUT THE 2002 NISSAN ALTIMA 2.5 L ENGINE FAILURES, I'VE DECIDED TO WRITE. CAR BEGAN RUNNING ROUGH. MECHANIC SAID AN OXYGEN SENSOR WAS OUT, BUT WAS PROBABLY THE CAT. CONVERTER. PAID FOR BOTH, AND CAR IS STILL RUNNING ROUGH AND USING 2 QUARTS/OIL PER WEEK. MECHANIC SAID WHEN THE CAT CON WENT, IT BLEW REFUSE INTO THE ENGINE, REQUIRING A NEW ONE. I'VE JOINED THE RANKS OF THE 1000'S WHO ARE GETTING NO HELP FROM NISSAN CORP. IN RECTIFYING THIS EXPENSIVE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10328174April 30, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE TAKEN MY CAR TO NISSAN APRIL 6, 2010, DUE TO DASHBOARD LIGHTS WENT OUT, I HAD TO PAY $630.00 FOR A NEW CLUSTER, AFTER 4HRS OF DIAGNOSIS TESTING NISSAN HAD TO ARRANGE FOR ME A RIDE HOME TWO DAYS LATER WHILE DRIVING THE SERVICE ENGINE SOON LIGHT LIT AGAIN I RETURNED THE CAR BACK TO NISSAN AND WAS TOLD I NEED A CATALYTIC CONVERTER AND SENSORS $1668.00, THERE WAS A RECALL REGARDING THIS PROBLEM , BUT I DO NOT THINK NISSAN FIX THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10327917April 28, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT REPAIRS FOR RECALL 03V084000 (ENGINE AND ENGINE COOLING: EXHAUST SYSTEM: MANIFOLD/HEADER/MUFFLER/TAIL PIPE) HAD BEEN PARTIALLY PERFORMED BY THE PREVIOUS OWNER. THE DEALER TOLD THE CONTACT THAT THE CATALYTIC CONVERTER, WHICH WAS SUPPOSED TO BE REPLACED, WAS NOT AND WAS NOT MALFUNCTIONING; THE CONVERTER FAILURE CAUSED THE ENGINE TO MALFUNCTION WHICH ALSO NEEDED TO BE REPLACED. ALTHOUGH THE RECALL HAD NOT BEEN THOROUGHLY PERFORMED, THE MANUFACTURER STATED THAT THEY WOULD OFFER NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE CURRENT MILEAGE WAS APPROXIMATELY 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10327159April 23, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THE ENGINE LIGHT ILLUMINATED WHILE DRIVING 40 MILES PER HOUR. THE CONTACT WAS ADVISED BY AN INDEPENDENT MECHANIC OF A RECALL FOR THE CATALYTIC CONVERTER. THE CONTACT SPOKE WITH THE DEALER WHO ADVISED THERE WAS NO RECALL. THE CONTACT RECEIVED A CALL FROM THE DEALER THE NEXT DAY WHO ADVISED THE CATALYTIC CONVERTER WAS DEFECTIVE AND THE CONTACT WOULD HAVE TO PAY OUT OF POCKET SINCE THE VEHICLE WAS NOT UNDER THE RECALL. THE CURRENT AND FAILURE MILES WERE 81000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10326482April 19, 2010STRUCTURE
I HAVE A 2002 NISSAN ALTIMA AND IT HAS DEVELOPED A LARGE RUST HOLE UNDER THE PASSENGER AND DRIVER SIDE FLOOR PAN. THE CAR WAS RUST PROOFED WHEN IT WAS PURCHASED NEW. IT HAS NOT BEEN IN ANY ACCIDENTS. OTHER ALTIMA OWNERS HAVE NOT HAD ANY LUCK WITH NISSAN TO CORRECT THIS PROBLEM. THIS IS A COMMON PROBLEM/DEFECT THAT NISSAN REFUSES TO CORRECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10325901April 15, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING
MY ENGINE BLEW UP. I CALLED MY NEAREST NISSAN DEALER WHO FORWARDED ME TO NISSAN CORP, WHO SENT ME TO NISSAN NORTH AMERICA AND AFTER TELLING THEM MY STORY 3 TIMES, THEY ADVISED ME THERE WAS NOTHING THEY COULD DO SINCE IT AS NOT YET A RECALL. I LOOKED ONLINE AND MANY HAD THE SAME ISSUE AND WERE TRYING TO GET THIS TO BE A RECALL. I HAD JUST MOVED TO THAT AREA, I HAD NO JOB, NO MONEY AND WAS ATTENDING SCHOOL. MY CAR SAT IN FRONT OF MY HOUSE FOR 6 MONTHS WHILE I PAID $430 A MONTH ON MY NOTE. WHEN I FINALLY HAD THE MONEY TO FIX IT, I EXPLAINED TO THEM I HAD JUST GOTTEN A NEW ENGINE AND ONLY NEEDED THEM TO RESTART THE COMPUTER. THEY ADVISED ME THERE WAS A RECALL ON IT, I ASKED FOR WHAT AND THEY COULD NOT EXPLAIN. THEY THEN SAID THEY COULD NOT RESTART MY COMPUTER OR DO THE RECALL BECAUSE IT HAD A CODE THAT NEEDED TO GET FIXED. I SAID FINE, AND PAID FOR THEM TO FIX IT AND THE RECALL. LATER THAT DAY MY ENGINE LIGHT CAME BACK ON AND THEY HAD ME COME BACK IN A WEEK LATER AND ADVISED ME A NEW CODE CAME ON. I ASKED WHY THEY DIDN'T TELL ME ABOUT IT WHEN I WAS THERE AND THEY SAID THEY DIDN'T SEE IT THEN. I DID MORE RESEARCH AND FOUND OUT THAT THE CODES THEY FOUND WERE PART OF THE RECALL, AND THAT WAS THE REASON MY ENGINE BLEW UP. BUT THEY WOULD NOT FIX OR PAY FOR IT. I HAVE BEEN BACK AND FORTH ON THIS AND FINALLY I FOUND A NUMBER TO CALL REGARDING NISSAN RECALLS. THE PERSON I SPOKE WITH ADVISED ME THAT IT WAS NISSAN'S RESPONSIBILITY TO HAVE FIXED THE ISSUE AT NO COST SINCE IT WAS A RECALL AND IT WAS ALL CONNECTED. (HAD THAT RECALL OR PROBLEM BEEN FIXED MY ENGINE WOULD HAVE NEVER BLOWN UP! RECALL OR NO RECALL, THIS WAS OBVIOUSLY A MANUFACTURING ISSUE! THEY NEVER EVEN CONTACTED ME ABOUT THAT RECALL! I FOUND OUT ABOUT IT WHEN I TOOK MY CAR IN!) SHE FILED A CLAIM FOR ME AND SAID SOMEONE WOULD CALL ME. IT HAS BEEN A WEEK AND NO CALL FROM NISSAN NORTH AMERICA YET. I CALL THEM EVERYDAY AND EVERYDAY THEY SAY SOMEONE WILL CALL ME. AT LEAST TOYOTA IS TAKING CARE OF THEIR CUSTOMERS! *TR UPDATED IVOQ 08/20/10 UPDATED 10/27/10
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10325907April 15, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THIS COMPLAINT IS IN RESPONSE TO NISSAN RECALL R3007 WHICH COVERS HEAVY OIL CONSUMPTION WHICH LEADS TO LOW OIL LEVEL, CATALYTIC CONVERTER DAMAGE, ENGINE DAMAGE AND EVENTUALLY AN ENGINE FIRE. I'VE BEEN HAVING THIS PROBLEM FOR SOMETIME WHERE I NEED TO ADD OIL ON A BIWEEKLY BASIS. MY CHECK ENGINE LIGHT HAS BEEN ON FOR SOME TIME. I'VE HAD TWO DIAGNOSTIC TESTS PERFORMED AND SHOWED CODE P0420 - CAT. EFFICIENT LOW, NEEDS EXHAUST MANIFOLD/CATALYTIC CONVERTER/GASKETS REPLACED. BASED ON INTERNET RESEARCH (TYPE: NISSAN ALTIMA 2002 - HEAVY OIL CONSUMPTION OR CATALYTIC CONVERTER) I FOUND THAT THOUSANDS OF OTHER CONSUMERS WITH THE SAME CAR ARE HAVING THE SAME PROBLEM AND HAVE FILED COMPLAINTS WITH NISSAN CORPORATION. NISSAN REFUSED TO REMEDY THE SITUATION. PLEASE ADVISE WHAT RECOURSE I CAN TAKE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10313182April 9, 2010POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
2002 NISSAN ALTIMA CLUTCH ISSUE. *DT THE CONSUMER STATED THE CLUTCH PEDAL WOULD STICK TO THE FLOOR, NOT ALLOWING THE CONSUMER TO SHIFT CORRECTLY; IF AT ALL. ONCE IT WAS STUCK, THE ONLY WAY TO GET THE CLUTCH TO FUNCTION WAS TO PULL THE CLUTCH MANUALLY BACK UP WITH HIS FOOT. AT 38,333 MILES, THE CLUTCH WAS REPLACED AT A COST OF$ 1,092.13. A YEAR AFTER HAVING THE CLUTCH REPLACED, THE PROBLEM RESURFACED. THE DEALER STATED THE CLUTCH PEDAL ASSEMBLY TO REPLACED AT A COST OF $250.00. THE CONSUMER HAS NOT EXPERIENCED ANY MORE PROBLEMS.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324535April 8, 2010ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE OVER HEATED CONTINUOUSLY AND SHE SMELLED FUEL. SHE ALSO STATED THAT IT WAS DIFFICULT TO START THE VEHICLE AFTER IT HAD BEEN PARKED; SHE HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES IN ORDER FOR THE VEHICLE TO START. ON ONE OCCASION, THE CONTACT NOTICED A BURNING SMELL FROM THE ENGINE ONCE THE ENGINE WAS WARM. THE DEALER ADVISED THE CONTACT THAT THERE WAS A RECALL FOR THE CATALYTIC CONVERTER FOR HER MODEL BUT HER VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10323758April 5, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE SPEEDS OF 50 MPH AND APPLYING THE BRAKES, THE VEHICLE STALLED. HE WAS ABLE TO RESTART THE VEHICLE AND MOMENTARILY, THE VEHICLE EXHIBITED HESITATION AND SLIGHT JERKING. THE VEHICLE THEN PROCEEDED AS NORMAL. THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER RECALL OR WARRANTY AND REPAIRS WOULD BE AT THE OWNERS EXPENSE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 93,000 AND THE CURRENT MILEAGE WAS 93,100.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10323614April 3, 2010STRUCTURE:BODY
ON MY 2002 NISSAN ALTIMA, BOTH THE DRIVER AND PASSENGER SIDE FLOORBOARDS ARE ROTTED OUT. THERE ARE HOLES OVER 1 FOOT SQUARE ON EACH SIDE BELOW THE PASS AND DRIVERS FEET. THIS IS A WELL TAKEN CARE OF VEHICLE, PURCHASED NEW,WASHED EVERY MONTH (INCLUDING UNDERCARRIAGE). THE VEHICLE CAME WITH A FACTORY "UNDERCOATING", THAT IS STILL INTACT BUT NO LONGER FULLY ATTACHED TO THE STRUCTURE, IT HOLDS THE WATER AGAINST THE METAL AND ROTS IT OUT, WITHOUT THE OWNER EVER BEING ABLE TO SEE THE DAMAGE BEING DONE UNTIL ITS TOO LATE! IVE NEVER SEEN THIS, EVEN HALF AS BAD, ON ANY CAR THAT WAS TAKEN CARE OF BEFORE (AND IVE BEEN WORKING ON CARS FOR 20 YEARS!) THIS SEEMS LIKE A DESIGN FLAW BY NISSAN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10323625April 3, 2010STRUCTURE:FRAME AND MEMBERS
THE FLOOR PANEL ON MY 2002 NISSAN ALTIMA HAS RUSTED THROUGH COMPLETELY THE HOLE IS APPROXIMATELY 8X8 IT IS ONLY ON THE PASSENGER SIDE WHICH I FIND VERY PECULIAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10323542April 2, 2010ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE COMPLETELY SHUT OFF. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO AN AUTHORIZED DEALERSHIP FOR A DIAGNOSTIC TEST. THE DEALER INFORMED HER THAT THE MASS AIR FLOW SENSOR WAS DEFECTIVE. THE FAILURE MILEAGE WAS 93,338. THE CURRENT MILEAGE WAS APPROXIMATELY 98,000. UPDATED 07/02/10 *LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10322193March 25, 2010ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHILE DRIVING AT SPEEDS OF APPROXIMATELY 69 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE WARNING BLINKERS WERE ACTIVATED AND WAS UNABLE TO MANEUVER THE VEHICLE FROM THE CENTER OF THE HIGHWAY. THE GEAR WAS SHIFTED INTO NEUTRAL WITH THE FOOT APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS PUSHED TO THE TO THE MEDIAN WITH ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE RECALL REPAIRED WAS PERFORMED UNDER CAMPAIGN ID NUMBER 07V527000 REPROGRAMMING OF THE ECU), BEFORE THE VEHICLE WAS COMPLETELY OFF THE LOT, THE VEHICLE STALLED A SECOND TIME WITHOUT WARNING. THE DEALER ADVISED A DIAGNOSTIC TEST TO DETERMINE THE ACTUAL FAILURE, AT THE OWNER'S EXPENSE. THE CONTACT REFUSED TO PAY OUT-OF-POCKET FOR A RECALL ASSOCIATED REPAIR. THE DEALER STATED THE VEHICLE WAS "UNSAFE TO DRIVE." THE IDENTICAL FAILURES OCCURRED ONE MILE FROM THE DEALER. THE BRAKES WERE INOPERABLE AND THE VEHICLE BEGAN TO VEER INTO ON COMING TRAFFIC. WHILE THE BRAKES WERE DEPRESSED THE STEERING WHEEL WAS NON-RESPONSIVE WITH EXTREME BODILY FORCE APPLIED. THE VEHICLE CRASHED INTO A TELEPHONE POLE. THERE WAS NO PERSONAL INJURY. THE INSURANCE COMPANY DEEMED THE CAUSE OF THE CRASH AS "DUE TO ENGINE FAILURE." THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 76,800.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0