Nissan Altima Complaints (2013)

2,314 consumer complaints on file.

#11429657August 18, 2021
AIR BAGS
NHTSA-16V-244 Nissan refuses to fix this issue. My air bag light is off and will not go on if someone is sitting in the passenger seat. I need your assistance with Nissan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429319August 16, 2021
POWER TRAIN
CVT Transmission failed when driving on interstate. The car lost power, jerked and stopped. I have a special needs child (3 year old) in the car during the incident and it almost put both of our lives in danger. We followed all the manufacturer's maintenance recommendations for the engine and transmission and changing the fluid and filters at the proper recommended mileage and time. All services including a transmission fluid (last one on Dec 2020) were done at the dealership. THERE ARE ABSOLUTELY NO WARNING SIGNS. THERE ARE NO DIAGNOSTIC CODES ALSO WHEN TESTED AT THE DELERSHIP. NO WARNING SIGNS ALSO. THIS IS THE SCARY PART OF THE PROBLEM. It just broke down all at once in the middle of interstate. When towed to the dealership, they said, it would cost about $4500 to replace transmission. My car has only 75k miles on it and Nissan extended transmission warranty up to 85k miles. Dealer refused to repair/replace the transmission indicating Nissan had already settled a law suite which covers only up to 7 years or 85k miles whichever occurs first. Since I used it for 9 years, they refused saying law suites are settled. We understand all cars have repairs, but not $4500 kind. When approached Nissan Consumer affairs, they mentioned they are not going to help and gave me an address if I would like to approach an Attorney. It's clear on the call with Nissan that Customers are not important. They know that their CVT transmissions are faulty. I'm sure they have an army to fight their faulty transmissions. But for an average customer with very limited resources, this is INJUSTICE. They know, we cant fight and few complaints will not hurt their sales. There are many reported customer issues related to CVT transmission. Please do something about negligence of Nissan installing faulty transmissions and gladly selling remanufactured transmissions at $4500. This is INJUSTICE to an average customer. Hope this complaint helps some current and future customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428382August 9, 2021
UNKNOWN OR OTHER, VISIBILITY/WIPER
Component malfunctioned - Driver sun visor comes down randomly & always over bumps. 2013 Altima is available for inspection. Risk factor - Visor came down randomly while I was driving in rush hour beltway traffic and hit me in the nose, blurred my vision and put me and my passenger at severe safety risk. Problem confirmed by independent service center No other inspections No warnings. First started in 2018 but has gotten progressively worse to the point of almost causing accidents due to hindering my vision while driving and/or hitting me in the face.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427791August 4, 2021
AIR BAGS
The OCS System in this vehicle has been faulty and on recall several times. Nissan refuses to take accountability. Whenever we take the car to the dealership all they do is clear the code out of the system but they are refusing to repair the occupant safety sensor. This sensor defect can cause the airbags to not deploy in the case of an accident which is not only dangerous to the driver but to others on the road as well, it is potentially deadly. There are several people with the same complaint and Nissan is insisting that consumers need to pay out of pocket to fix the problem although they know their recalls have not been sufficient to remedy the issue. At this point, there needs to be some accountability and reassurance that drivers and their safety mean more than a company's bottom line. This is a potentially deadly hazard that they should be responsible for repairing. The AIRBAG OCS light continues to stay on the dashboard, and the passenger occupant light does not adequately work. There are others online complaining of the exact same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427523August 2, 2021
ENGINE
The contact owns a 2013 Nissan Altima. The contact stated that while starting the vehicle, the check engine warning light was illuminated. The vehicle was serviced by the dealer in 2016, for a recall repair for the mass airflow sensor however, the failure recurred. The contact had her nephew replace the mass airflow sensor on three separate occasions. The mass airflow sensor was also replaced once by an independent mechanic. The manufacturer was made aware of the failure but informed the contact that recall repair was only performed one time free of charge. The failure mileage was 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427319July 31, 2021
SUSPENSION
I was backing out of a parking spot and the rear control arm on the drivers side snapped leaving the vehicle inoperable due to safety concerns. I contacted the dealership to order the part for repair and was informed there was a service bulletin for this repair that I was not made aware of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427037July 29, 2021
POWER TRAIN
The contact owns a 2013 Nissan Altima. The contact stated that while at a stop sign, the vehicle began to hesitate and jerk upon the depression of the accelerator pedal without warning. The contact also stated that an abnormal whining sound would emit from the vehicle. The contact stated that the failure persisted until she started driving above 40 MPH. The contact called an independent mechanic who informed her that the failure appeared to be related to the transmission. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426441July 26, 2021
AIR BAGS
My Occupant Classification System is not functioning correctly. There is a voluntary campaign related to this issue (Campaign ID: PC214, NHTSA# 13V-069) that covers 2013 Nissan Altima but for some reason my VIN is not covered under this. However the recall campaign is for the exact problem I am having. I want my VIN to be included in this campaign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426371July 25, 2021
SUSPENSION
I was driving in the highway with my 1year and 3 month old children and the rear control arm gave out causing my to swerve almost loosing control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425816July 21, 2021
EXTERIOR LIGHTING
Headlight assemblies have developed film on inside surfaces, causing the headlights on low beam to be extremely dim, significantly reducing normal night vision to a dangerously low level. Low beam light output is less than that of the fog lights!! Only driving with high beams resolves the issue. Will not drive the vehicle at night! Have discussed with dealership and was told it is a KNOWN problem on 2013-2016 Altima and Maxima vehicles. That was within the past six months. Was told that only resolution would be to replace the headlight assemblies at an estimated cost of at least $450/headlight. Recently spoke to Dealership manager regarding the issue. Available for inspection. Not inspected by manufacturer / police / insurance reps. No warning lamps, messages, etc. First appeared within the past year. Case number 44352662 issued today @ ~ 12 noon. Awaiting response back from Nissan Customer Affairs supervisor, but not expecting call back until tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425401July 19, 2021
AIR BAGS
According to documents that Nissan has filed with the NHTSA, there are several factors that owners should consider related to the recall. Firstly, if the ODS system malfunctions, the passenger airbag will permanently suppress regardless of the occupant’s weight. If the system does malfunction, the (red) supplemental airbag warning light (SRS Light) will illuminate to alert the driver of the problem. Additionally, the (amber) front passenger airbag status light will illuminate to alert the front seat passenger. In December 2012, Nissan first became aware of the airbag defect due to an increasing amount of warranty claims regarding the SRS Light and/or the passenger airbag status light on 2013 Nissan Altima models. The automaker eventually linked the ODS system problem to a supplier (Tier 2 to Panasonic) problem. Evidently, its supplier had made changes to the sensor, which affected its performance. On February 21, Nissan determined that a recall was necessary after a two-month probe. Our vehicle was serviced in 2015 for this recall. Subsequently, we have had problems with the passenger airbag continuing to stay on. When trying to get an inspection it always has trouble because of this light. We have been told by Nissan it is not "their problem" however there are thousands of similar complaints. Nissan is refusing to remedy the situation that is a danger to vehicle owners and others on the road. Nissan needs to be held accountable for this known defect and error that can be a grave danger to human life. Subsequently, they need to issue a recall to further remedy the situation or allow vehicle owners the ability to have it fixed at no cost. This is a known error, this is not fair to consumer safety nor is it fair that a big corporation can get away with potentially harming others due to their negligence in repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425466July 19, 2021
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2013 Nissan Altima. The contact stated that there was almost no visibility when the headlights were turned on at night since the headlight reflectors were dim. The headlights failure almost caused a collision on several separate occasions. The dealer was made aware of the failure but informed the contact that he needed to pay for the diagnosis and repair. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 94,867.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424744July 14, 2021
SUSPENSION
The contact owns a 2013 Nissan Altima. The contact stated while driving out of the driveway, she heard an abnormal sound coming from underneath the vehicle. The contact stated upon checking the vehicle, she noticed that the driver’s side rear wheel was turned inward and that the control arm had detached from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the control arm was fractured, and the failure was related to an unknown recall. The dealer was made aware of the failure and informed that the vehicle could not be repaired under the unknown recall as the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall due to the manufactured date of the vehicle. The vehicle was not repaired. The approximate failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424519July 12, 2021
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
The original transmission on this car failed and I had it replaced at a Nissan Dealership. In less than two years, the new transmission also failed. I was driving on the highway and transmission gave up and the vehicle would not accelerate putting my Life and others' life in danger/unsafe. I contacted Nissan consumer/customer service and the case manager was not helpful and literally, stonewalled my concerns. Gross negligence by Nissan about the vehicle owners and their safety. The Nissan Altima cars that were manufactured between 2013-2015 are pure LEMONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423882July 8, 2021
SUSPENSION
I’ve had numerous vehicles of varying models and types. My vehicle only has 115k miles and the front control arms are gone. Live near beaches so due to salt and corrosion etc. This should not happen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423696July 7, 2021
ENGINE
Car stalled on highway in 1st lane. Car jerking, stalling, not starting. Found recall on cvt transmissions on car. Nissan consumer affairs refuse to honor recall. States recall closed. Car not drivable. Being fixed at Firestone repair. Begged Nissan consumer affairs because of my safety to please fix. Spoke with 2 managers who would not honor closed past campaign!!! Told them I am a 60 yr old woman now to scarred to drive car. Had no choice but to have it fixed which I cannot afford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423718July 7, 2021
EXTERIOR LIGHTING
Headlights on the dim projector failed internally where you can't see at night on dim setting. Several forums online with same complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423274July 2, 2021
SUSPENSION
Rear right control arm broke away from the frame. My mechanic said this was due to corrosion due to salt. The Nissan dealer said a selective “ service campaign was conducted but was only for certain VIN’s in certain states. I live in one of those states but was told corrective action had to do with the original delivery destination for the car but not the final delivery location ( Medina, OH). I’ve read the same issues have occurred over and over but Nissan refuses to acknowledge it is widespread. The say it has only affected .003 % of cars. This number is low because most people don’t know they have an issue until it’s too late. At a minimum an inspection needs to be performed on all 2013 Altima’s to determine if there is an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422576June 28, 2021
EXTERIOR LIGHTING
Both headlight low beams are dangerously dim even after replacing the bulbs. Its not possible to see at night while driving unless using high beams to see. Took the vehicle to the dealership afterwards and it was determined the materials in the headlight assembly have deteriorated in both assemblies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422441June 26, 2021
AIR BAGS
Supplemental air bag warning light stays on. Dealer had reset it once but it came back on. According to the manual, "If this light is on, it could mean that the front air bag, side air bag, curtain air bag systems and/or pretensioner systems will not operate in an accident."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Altima