Nissan Altima Complaints (2015)

955 consumer complaints on file.

#11481314August 26, 2022
EXTERIOR LIGHTING
The headlights are too dim to pass safety inspection there has been no recall but there has been s sort of class action lawsuits Why no recall to get the headlights replaced The entire headlight assembly is bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481186August 25, 2022
EXTERIOR LIGHTING
Low beam headlights on 2015 Nissan Altima are defective and Nissan or dealer are not replacing as needed. This is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480224August 19, 2022
EXTERIOR LIGHTING
Altima Headlight Class Action Lawsuit, issue did not begin to occur until after the deadline of 4/25/22 and did not receive a notice. Headlights are so dim and I have to drive in the dark that this puts myself and others at risk. The Nissan dealership will not look at the headlights until my VIN has been included in the NHTSA database they refer to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480289August 19, 2022
SERVICE BRAKES
I bought my car brand new in 2015 from a Nissan dealership. Few months after that the breaks started making noise. I took my car to the dealership thinking that I needed new breaks and learned that the breakes were fine and the issue was debris accumulations inside the breaks. Since then I had the same issue a number of times, roughly every 3-5 months depending mileage. Through the years I learned that this was a rather known issue with Nissan Altima 2015. The issue requires opening the breaks, cleaning, and then putting them back. Because this was a known issue, the dealerships fixed my car for free in the past. But last time, I took it to another dealership near my current location and they charged me almost $300 for cleaning the breaks. I'm reporting to see if it would be possible to investigate and find solutions for this recurring issue. I have several recipes dating back to 2015, not sure if they indicate details on the cleaning though.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478930August 12, 2022
SUSPENSION
The contact owns a 2015 Nissan Altima. The contact stated while driving at 20 MPH and making a right turn, he lost control of the vehicle. There was no further information provided. The contact stated that the check engine warning light was illuminated prior to the failure. Despite the failure, the vehicle was driven to an independent mechanic where it was diagnosed that the rear driver's side control arm was fractured. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000. The VIN was not available. The consumer stated the company did have a recall and fixed the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478578August 10, 2022
POWER TRAIN
The contact's wife owns a 2015 Nissan Altima. The contact stated while his wife was driving at an undisclosed speed, she noticed that the transmission was slipping. The contact's wife drove to their residence and informed him. The contact test drove the vehicle at 40 MPH and noticed that the transmission was slipping into a lower gear. The contact drove to his residence and used an OBD reader to determine the cause of the failure. The vehicle was taken to the dealer where it was diagnosed that the continuously variable transmission (CVT) needed to be replaced. The dealer informed the contact that the warranty would cover half of the repair fee and he would be responsible for the other half. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478591August 10, 2022
AIR BAGS
I own a 2015 Nissan Altima, which I purchased in 2019 from the prior original owner. Recently, approximately 2 weeks ago, my airbag indicator turned on on my dashboard and has stayed lit ever since. I took it to a Nissan Dealership in Orlando, Florida and was provided with an estimated invoice for $2,500. I happened to learn online that Nissan had a recall campaign involving this same issue. I also learned that during the recall campaign, Nissan alerted its customers as follows: -This safety defect can KILL or seriously injure you or your passengers -All safety recall repairs are free at authorized Nissan dealerships -Replacement parts are available for all affected Nissan vehicles -A FREE loaner car, towing service or mobile repair in select locations may be available to assist with any inconvenience this repair may cause -Contact your local authorized dealer or call 1-888-546-1048 now to schedule your free recall repair I called the aforementioned phone # for Nissan and was told that this is a closed campaign. My concern is that despite the closure of the campaign, this serious safety issue has arisen for me. So, my call was escalated to the Nissan Consumer Affairs department at 800-647-4261. I was told that recalls are VIN specific and that according to Nissan's system, the VIN for my vehicle was not part of the recall campaign. I was told that I may contact you, the National Highway Traffic Safety Administration to report my safety concern. Can you help me with this? I need to have my car repaired and I would like to have Nissan pay for this serious safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478306August 9, 2022
SUSPENSION
My rear Rear Lower Control Arm are both rusty and about to break
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478470August 9, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The gear stick gets stuck when trying to shift gears it wont move from Parking, headlights seem to not give enough lighting when on, I have replaced the transmission after 3years of having the vehicle, I still owe on the loan and the vehicle still shakes when driving over 80mph on the freeway. I dont currently have any warning lights on the vehicle. I have taken the vehicle many times for repairs for the same complaint that the vehicle shakes when driving it and the problem still has not been resolved. I already spent a lot of money on trying to fix the problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477943August 6, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My car battery died as I turned off the engine in a parking lot. I was unable to unlock the electronic locks. I was stuck in my car for 20 minutes at 100 degree heat before help arrived and was able to assist. There is not a manual unlock mechanism in the interior of the car that would have helped me. I even searched online for any way to let me exit the car with no electricity. If I had been farther away, my health would’ve been very compromised- I am just lucky I did not have a child with me. As a person with multiple health issues, this scenario has me absolutely terrified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476898August 1, 2022
EXTERIOR LIGHTING
Nissan has a recall for headlamps, i am an owner of a make and model and year of said recall, and have attempted to have headlamps corrected; dealership says i won’t receive the remedy. I cannot see with the current headlight and it is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476990August 1, 2022
AIR BAGS
The contact owns a 2015 Nissan Altima. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the passenger's side air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall for the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476604July 29, 2022
EXTERIOR LIGHTING
Headlamps are very dim took vehicle for headlamps replacement, according to the dealership headlamps are okay. I am driving at night with basically no headlamps which makes it a safety hazard for me and other motor vehicles drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476156July 27, 2022
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
I HAVE BEEN IN 2 ACCIDENTS AND AIR BAG HAVE NEVER EXPLODED. THE AIR BAG DOES NOT WORK AND I HAVE BEEN TO NISSAN SEVERAL TIMES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11475750July 25, 2022
EXTERIOR LIGHTING
HEADLIGHTS LOW BEAMS DOES NOT WORK PROPERLY, YOU CAN HARDLY SEE THE ROAD AT NIGHT, AT FIRST I THOUGHT IT WAS THE BULBS, BUT I WENT TO BUY SOME LED LIGHTS TO SEE IF IT WORKED BETTER BUT IT DID NOT, I EVEN PAID FOR MY HEADLIGHTS TO BE POLISHED, BUT DID NOT SEE ANY CHANGE, I LOOKED FOR INFORMATION AND THERE WAS A LAW SUE AGAINST NISSAN FOR THE HEADLIGHTS, THEY FIND OUT THAT THE CHROME INSIDE THE LIGHT GETS DETERIORATED WITH TIME AND THAT CAUSES THAT THE LIGHT GET BLURRED,AND THE ONLY SOLUTION IS TO BUY NEW HEADLIGHTS, WHICH I DONT THINK IS FAIR SINCE IS A MANUFACTURE PROBLEM AND NOT A WEAR AND TEAR ISSUE, PLUS IS A SAFETY ISSUE SINCE YOU CAN NOT SEE CLEARLY AT NIGHT WHENYOU DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474877July 20, 2022
EXTERIOR LIGHTING
Altima headlamps settlement Can’t drive at night due To dim headlamps Approved for replacement March 2022 by Nissan dealership Gray daniels in Brandon ms by service advisor Josiah Williams and his supervisor Called a month later and told they didn’t know when lamps Would be available Called last week to Josiah’s personal phone ,left a msg and have Not gotten a callback
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474704July 19, 2022
STRUCTURE:BODY
Hood latch sensor doesn’t work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474564July 18, 2022
UNKNOWN OR OTHER
Both driver side and passenger sun visors will no longer stay in the up position. At any time while driving the sun visor falls and blocks the view of the road. The dealer has not confirmed this problem. I know many individuals who own the same make and model that are experiencing the same problems. The only warning was the sun visor was difficult flipping up or down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474013July 14, 2022
AIR BAGS, ENGINE, SUSPENSION
My 2015 Nissan Altima, I've had it (7 years), started stopping without warning. Last week, I've had the valve cover replaced, because it was oil coming through one of the chambers of my spark plugs, I got a new battery, & I got the oil changed to make sure that everything was flowing correctly and running clean. Then it happened again. I put my car in park, I turned it off, and started again. There were no warning lights or codes that came across the dashboard. It was more frustrating because there's no warning no preparation it just does it so I did a system diagnostic ( Hitting the push to start button 5 times then hitting the door Button on the inside of the door jam 10 times then hitting the push to start button 3 times and the car will test all of the systems). My car was not running hot, there are no warning lights, you don't know when it's happening it feels like it's pulling or struggling with torque, and then before you know it you've come to a complete stop. It happened in the middle of an intersection. Multiple codes are hiding in the system, with no indications on the dash. The code discovered by my local mechanic was P7F1 (transmission code). This is based Tech Bulletin #NTB15083A. Hundreds of owners of Nissans have indicated the same issues with no resolve from Nissan or their local dealerships This is dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472828July 7, 2022
EXTERIOR LIGHTING
I understand there was a recall on head lights! I called & was told they would send the information & I never received anything. I can’t see in front of me 4 feet. Something needs to be done. Vin# [XXX] Please someone help me!! Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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