Nissan Altima Complaints (2002)

1,047 consumer complaints on file.

#10447187February 8, 2012
STRUCTURE:BODY
I WAS UNDER MY ALTIMA DOING ROUTINE MAINTENANCE. ON THE RIGHT FRONT FLOOR AREA, I NOTICED RUSTED METAL FLAKING OFF OF THE FLOOR PAN. INSPECTING THE AREA REVEALED THAT A LARGE AREA WAS RUSTED COMPLETELY THRU. FURTHER INSPECTION REVEALED NO OTHER INVOLVED AREAS OF THE FLOOR PAN. I THOUGHT THIS WAS VERY STRANGE INDEED, ESPECIALLY SINCE THE CAR IS RARELY DRIVEN IN THE WINTER AND ALSO THAT THE CAR WAS USED IN A SOUTHERN STATE FOR A LARGE PORTION OF ITS OPERATING LIFE. CHECKING ON THE INTERNET REVEALED THAT MANY PEOPLE ARE REPORTING THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446917February 6, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I OWN A 2002 NISSAN ALTIMA WHICH JUST FAILED INSPECTION DUE TO RUSTED HOLES UNDER THE FRONT FLOOR OF THE DRIVER AND PASSENGER SIDES. I HAVE READ MANY OTHER COMPLAINTS OF THIS EXACT SAME PROBLEM ON THE NISSAN ALTIMA'S. I EXPECT NISSAN TO STAND BY THEIR VEHICLES AND COVER THE EXPENSE OF REPAIRING THESE HOLES. THERE NEEDS TO BE A RECALL FOR THIS ISSUE BY NISSAN. THIS IS A MAJOR DEFECT IN THE MANUFACTURING OF THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444883January 23, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT SHUT THE VEHICLE OFF AND ONCE RESTARTED, THE VEHICLE STALLED A SECOND TIME. THE VEHICLE WAS TOWED TO THE CONTACT'S PLACE OF RESIDENCE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR A LOCAL MECHANIC FOR DIAGNOSIS OR REPAIRS. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444821January 22, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
WILL NOT START,REPLACED CRANK AN CAM SENSOR NOTHING THEY ARE RECALLS ON THESE CARS FOR LOTS OF PROBLEMS I PURCHASED THIS CAR THINKING IT WAS A GOOD CAR FOR MY WIFE TWO DAYS LATER IT LEAVES HER AN MY DAUGHTER STUCK ON THE FREEWAY. I HAVE DONE RESETS NOTHING WORKS IS THERE SOMETHING YALL CAN HELP ME WITH IM OUT OF POCKET CAUSE THIS CAR. CAN I TAKE IT TO NISSAN DEALER AN THEY FIX IT FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444554January 19, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS AN UNUSUAL NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND INSPECTED UNDERNEATH THE HOOD AND DETECTED THERE WAS NO OIL IN THE RESERVOIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE ENGINE WOULD NEED TO BE REPLACED. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444389January 18, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA 2.5. THE CONTACTED STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, THE MECHANIC ADVISED THE CONTACT THAT THERE WAS CORROSION UNDER THE PASSENGER SIDE FLOOR BOARDS. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444121January 17, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED WHILE THE VEHICLE WAS SERVICED BY A LOCAL REPAIR SHOP WHEN SHE WAS ADVISED THAT THE FLOOR BOARDS WERE CORRODED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 72,000. UPDATED 02/06/12*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441207December 26, 2011
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BOUGHT CAR IN 2009, FROM A DEALERSHIP, IN 2010 UPON OBTAINING A INSPECTION, WAS ADVISED THAT IT FAILED BECAUSE THE FLOOR BOARDS ROTTING OUT!!! ON PASSENGER SIDE. NOW DRIVERS SIDE . IS NISSAN DOING ANYTHING ABOUT THIS???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438781December 6, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS ABNORMALLY CONSUMING FOUR QUARTS OF ENGINE OIL IN UNDER A MONTH. THE CONTACT REFERENCED NHTSA RECALL CAMPAIGN ID NUMBER: 03V084000 (ENGINE AND ENGINE COOLING: EXHAUST: MANIFOLD/HEADER/MUFFLER/TAIL PIPE) AND STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER REPLACED THE CATALYTIC CONVERTER AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438642December 5, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
NISSAN ALTIMA 2002 KEEPS HAVING PROBLEM WITH THE CRANKSHAFT AND CAMSHAFT SENSORS AND ONCE YOU REPLACE THEM A COUPLE MONTHS LATER YOU'LL HAVE THE SAME PROBLEM. THIS PROBLEM CAUSES YOUR CAR TO STOP RANDOMLY IN THE MIDDLE OF TRAFFIC WHICH COULD CAUSE YOU TO GET INTO A CAR ACCIDENT OR WORSE DEATH. NISSAN KNOWS THAT THIS IS A COMMON ISSUE BUT THEY CHOOSE TO IGNORE THE PROBLEM. I HAVE SPOKEN WITH MANY DEALERS AND AUTO REPAIR TECHNICIANS AND THEY ALL AGREE THIS IS A COMMON PROBLEM WITH NISSAN ALTIMA. THIS IS SAD AND I REALLY WISH THIS ISSUE IS RESOLVED FOR THE SAFETY OF EVERYONE DRIVING. I WAS DRIVING IN MY CAR WITH MY NIECE WHEN MY CAR JUST STOPPED IN THE MIDDLE OF TRAFFIC SCARED ME TO DEATH!!! BECAUSE WE COULD HAVE BEEN REALLY HURT AND THE SIMPLE FACT THAT I REPLACED THIS PART 3 MONTHS BEFORE THIS OCCURRED IS REALLY TERRIBLE. I HAVE REPLACED BOTH SENSOR AND I'M STILL HAVING AN ISSUE. THIS IS SOMETHING THAT NISSAN NEEDS TO CORRECT BEFORE SOMEONE REALLY GETS HURTS. THE 2002 NISSAN ALTIMA IS A HORRIBLE CAR ITS JUST MANUFACTURED ALL WRONG AND IS CONSTANTLY GIVING ME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436345November 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE AND THERE WERE NO SIGNS OF AN ENGINE LEAK. THE MECHANIC WAS UNABLE TO DETERMINE WHERE THE OIL WAS ESCAPING TO. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 80,000. UPDATED 12/22/11*LJ THE CONSUMER STATED THE ENGINE AND TRANSMISSION WERE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436239November 17, 2011
ENGINE AND ENGINE COOLING
2002 NISSAN ALTIMA WAS SERVICED @ RECALL CAMPAIGN IN 2003. THE DEALERSHIP STATES THE REMEDY WAS COMPLETED. HOWEVER MY CAR, OVERTIME, SHOWS THE SYMPTOMS OF A DAMAGED CATALYST SUBSTRATE FROM THE CATALYTIC CONVERTER. THESE SYMPTOMS ARE EXACTLY WHAT IS DESCRIBED IN THE ORIGINAL RECALL NOTICE: NTB03-070D. ADDITIONALLY MY AUTOMOBILE HAS SOOT FROM BURNING OIL IN THE TAILPIPE AND HAS ALWAYS RUN HOT EVEN THOUGH THE DASHBOARD TEMPERATURE GAUGE, ALWAYS STAYED IN THE MIDDLE BETWEEN HOT AND COLD. I HAVE TAKEN MY VEHICLE IN FOR SERVICE AND OTHER RECALL NOTICES, NOTHING WAS EVER SPOKEN OF ABOUT THIS ISSUE. STRANGE THAT AN ASE TECHNICIAN WOULDN'T SEE THESE SYMPTOMS, & REPORT A POTENTIAL PROBLEM. ONLY AFTER MY ENGINE OVERHEATED AND FAILED DID I FIND THE DETAILS OF THIS PROBLEM; WHILE RESEARCHING MY REPAIR OPTIONS ONLINE. THE INSPECTION PROCESS OF THE CATALYTIC CONVERTER IN MY CASE SEEMS TO HAVE NOT BEEN PROPERLY PERFORMED. I CONTACTED THE DEALERSHIP TO ASK FOR THE DETAILED SERVICE RECORDS FOR MY ALTIMA FOR THAT CAMPAIGN. THE SERVICE REP. STATED THE REPAIR WAS PERFORMED. I ASKED THE SERVICE REP. TO PRODUCE THE INSPECTION DOCUMENTATION FOR MY VEHICLE'S CAT. SYSTEM. HE COULD NOT PRODUCE THAT DOCUMENTATION. I NEXT CALLED NISSAN OF NA TO FILE A NOTICE. I STATED MY ALTIMA MAY NOT HAVE HAD THE PROPER REMEDY TO ADDRESS THE RECALL, AND THAT DAMAGE WAS EVIDENT. I WAS INFORMED THAT I WOULD HAVE TO TAKE MY VEHICLE INTO A NISSAN DEALERSHIP FOR AN INSPECTION OF THE CAT. SYSTEM AT MY OWN EXPENSE. AFTER THE RESULTS OF THE INSPECTION ARE NOTED, IF IT IS WARRANTED MY CASE WILL BE ESCALATED TO NISSAN FOR REVIEW. I WOULD LIKE TO FOLLOW UP WITH FURTHER DETAILS IF POSSIBLE. IF I CANNOT AMEND THIS COMPLAINT, I WILL DOCUMENT THE RESULTING FINDINGS IN ANOTHER COMPLAINT AND REFERENCE THIS NUMBER FOR CORRELATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435062November 9, 2011
ENGINE AND ENGINE COOLING
AFTER GOOGLING THE MAKE, YEAR AND PROBLEM OF OIL CONSUMPTION AND ENGINE AND CATALYTIC CONVERTER PROBLEMS WITH THIS MODEL YEAR, IT IS OVERWHELMING WHAT YOU FIND. THIS IS A HUGE PROBLEM WITH THOUSANDS OF TROUBLED CONSUMERS WHO HAVE GONE TO NISSAN FOR AN OBVIOUS DEFECT IN PRODUCT TO NO AVAIL. MY CAR HAS THE EXACT SAME PROBLEM AND WAS TOLD BY MY LOCAL NISSAN DEALER THAT THE FAULTY CATALYTIC CONVERTERS MADE THAT YEAR ARE NOT COVERED AND WAS TOLD THAT NISSAN KNEW OF THE PROBLEM BUT WILL DO NOTHING ABOUT IT BECAUSE OF WHAT IT WOULD COST THEM. PLEASE HELP US..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434884November 8, 2011
ENGINE AND ENGINE COOLING
I WAS DRIVING ON THE FREEWAY AND MY ENGINE CAUGHT FIRE WHICH RESULTED IN MY CAR BEING TOTALED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10433950November 2, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT WAS DRIVING 60 MPH WHEN THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AFTER THIRTY MINUTES AND WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT A NEW ENGINE WAS NEEDED. THE MANUFACTURER WAS CONTACTED AND THEY CONFIRMED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 07V527000(ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433489October 28, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE SITTING AT A TRAFFIC STOP. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT OIL WAS LEAKING INTO THE CATALYTIC CONVERTER AND AS A RESULT, BECAME CLOGGED CAUSING THE ENGINE TO BLOW. THE MECHANIC STATED THAT THE ENGINE, CATALYTIC CONVERTER AND THE EXHAUST SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432940October 26, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED STATE INSPECTION DUE TO CORROSION OF THE SUB FRAME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THE CORROSION OF THE SUB FRAME. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432375October 21, 2011
STRUCTURE:BODY
THE FLOOR ON THE PASSENGER SIDE OF MY 2002 NISSAN ALTIMA 3.5 HAS RUSTED THROUGH, AND THE DRIVER'S SIDE IS WELL ON THE WAY. THE CAR UP TILL NOW HAS BEEN AN RELIABLE, EXCELLENT VEHICLE. BUT WITH ONLY 99,000 MILES ON IT, IT IS BASICALLY TRASHED. IT'S LIKE A SEEMINGLY HEALTHY, ACTIVE 50 YEAR OLD GOING TO THE DOCTOR FOR A YEARLY CHECKUP, AND BEING TOLD "YOU HAVE STAGE FOUR CANCER. IT'S OVER." NISSAN WON'T DO ANYTHING TO HELP OR COMPENSATE, STATING IT IS BEYOND THE PERFORATION WARRANTY. CARS BUILT IN 2002 AREN'T SUPPOSED TO RUST OUT. THERE'S NO VISIBLE BODY RUST ON THE CAR, BUT THE FLOOR IS RUSTED THROUGH. THIS SHOULD BE A CLASS ACTION SUIT, AS IT HAS HAPPENED TO MANY ALTIMAS. IT IS TRULY A CRIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429101October 7, 2011
ENGINE AND ENGINE COOLING
I HAD PURCHASED MY 2002 NISSAN ALTIMA FROM A PRIVATE PARTY AND HAD NOTICED IT WAS BURNING AN USUAL AMOUNT OF OIL WHEN I TOOK IT ON ITS FIRST LONG DISTANCE DRIVE A WEEK AFTER I HAD PURCHASED IT. WHEN I TOOK IT BACK TO THE PARTY I HAD PURCHASED THE VEHICLE FROM THEY TOLD ME THEY WOULD HELP RESEARCH THE ISSUE BUT COULD NOT REFUND MY MONEY. WE FOUND THIS PARTICLE MODEL HAD PROBLEMS WITH THE CATALYTIC CONVERTER AND IF NOT REPAIRED IN TIME COULD AND WOULD DAMAGE THE ENGINE. WE THEN FOUND THAT MY CAR HAD BEEN FIXED AT THE 50,000 MILE RANGE AT THE DEALERSHIP FROM WHOM THE PREVIOUS PARTY HAD PURCHASED THE CAR. I CONTACTED NISSAN CORPORATE AND THEY TOLD ME I NEED TO PAY TO GET AN OIL CONSUMPTION TEST DONE TO ENSURE THAT IS WAS INDEED BURNING OIL. AFTER I PAID A HUNDRED DOLLARS TO HAVE THIS DONE THEY TOLD ME THERE WAS NOTHING THEY WOULD DO ( AT THIS TIME THE VEHICLE STILL HAD UNDER 90,000 MILES). SINCE THEN I HAVE REPLACES ANOTHER CATALYTIC CONVERTER, VALVE COVER, AND NUMEROUS GALLONS OF OIL. MY LAST VISIT TO THE SHOP I WAS TOLD I'M NOW BURN ANTIFREEZE AND I NEEDED A NEW ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428457October 4, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING
PURCHASED VEHICLE FROM A DEALER IN RITTMAN, OHIO, ON SEPTEMBER 10, 2011. CONSUMER REPORTS RATE THIS MODEL AS VERY RELIABLE FOR THE YEARS MANUFACTURED. LESS THAN ONE WEEK LATER, 9-15-11, THE OIL LIGHT CAME ON. TOOK TO A QUICK CHANGE OIL PLACE ON THE MORNING OF 9-16-11, AND THE WORKER COMMENTED THAT IT ONLY HAD 1 QUART OF OIL IN THE ENGINE. DROVE FOR 2 DAYS AND WAS CHECKING THE ENGINE COMPARTMENT AND NOTICE THERE WAS AGAIN NO OIL IN THE ENGINE. ON 9-19-11, TOOK CAR TO A LOCAL GARAGE AND THEY DIAGNOSED THAT THE ENGINE WAS DAMAGED AND NEEDED TO BE REPLACED BECAUSE THE CATALYTIC CONVERTER NEAR THE ENGINE HAD BROKEN INTO PIECES AND BEEN SUCKED INTO THE ENGINE. NISSAN DEALERSHIP IN MANSFIELD, OHIO CONFIRMED THIS DIAGNOSIS ON 9-20-2011. ALERTED NISSAN NORTH AMERICA ABOUT THIS PROBLEM BECAUSE OF A VEHICLE RECALL EXECUTED BY THE NHTSA IN 2003. (CAMPAIGN ID 03V084000) WHILE THE RECALL AFFECTED 338,000 VEHICLES, NISSAN SAID MY VEHICLE WAS NOT INCLUDED? NISSAN SAID THAT THEY WOULD BE UNWILLING TO ASSIST ME WITH THE COST OF THE ENGINE REPLACEMENT FOR THAT REASON AND THAT THE MILEAGE WAS TOO GREAT. HOW CAN A CAR THAT EXHIBITS THE EXACT PROBLEM THAT THE RECALL DESCRIBES NO MATTER WHAT THE MILEAGE NOT BE INCLUDED IN A SAFETY RECALL? THE NHTSA WEBSITE LISTS 982 COMPLAINTS REGARDING 2002 NISSAN ALTIMAS, MANY FOR ENGINE FAILURE CAUSED BY A FAULTY CATALYTIC CONVERTER DESIGN. CANNOT UNDERSTAND WHY THE NHTSA HAS NOT OPENED ANOTHER INVESTIGATION TO REMEDY THIS ISSUE? THE ORIGINAL COMPLAINT CONCERNED THREE VEHICLES. THIS RESEARCH SHOULD SHOW THAT A GREATER PROBLEM STILL EXISTS CONCERNING THE SAFETY OF THESE VEHICLES. I ASK THAT THE NHTSA PLEASE CORRECT THIS PROBLEM FOR MYSELF AND THE THOUSANDS OF OTHER MOTORISTS AFFECTED BY THIS BORDERLINE CRIMINAL ACT. HAVE SPENT ALMOST AS MUCH MONEY TO BRING THE VEHICLE INTO COMPLIANCE ($4600) AS THE PURCHASE PRICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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