Nissan Altima Complaints (2011)

246 consumer complaints on file.

#10787491November 1, 2015
STRUCTURE:BODY
AFTER A HEAVY RAIN THE REAR FLOORBOARD AND CARPET IS WET PASSENGER SIDE. CAN ALSO HEAR SLOSHING NOISES FROM EITHER THE PASSENGER SIDE DOOR PANEL OR UNDER THE REAR CARPET. WINDOWS UP TIGHT, DOOR SEALS LOOK GOOD. SEATS ARE NOT WET. JUST FLOOR. NO SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779472October 3, 2015
UNKNOWN OR OTHER
KEYLESS START- I LEFT THE VEHICLE WITH THE KEY FOB, THE CAR WAS DRIVEN APPROX. 2 MILES AWAY WITHOUT THE KEY. WHEN THE PERSON DRIVING REALIZED THIS, THEY DIDN'T TURN THE CAR OFF AND CAME BACK. THE CAR NEVER SHUT DOWN, BUT DID START TO SHUTTER A BIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763276September 12, 2015
AIR BAGS
WHEN PASSENGER (APPROX 150 LBS) SITTING IN PASSENGER SEAT, AIR BAG LIGHT OFF. THIS OCCURRED JANUARY 2012, NOTICED AGAIN 5/2012, BOTH TIMES TOOK TO DEALER. CONTACTED NISSAN DIRECTLY 8/2013. WANT THIS ISSUE DOCUMENTED AS IT'S NOT CONSISTENT; THEREFORE, WHEN YOU TAKE TO DEALER THEY CANNOT DUPLICATE THIS AND DO NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760430August 31, 2015
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS A LOUD RATTLING NOISE AND VIBRATION COMING FROM THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V371000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760353August 31, 2015
ELECTRICAL SYSTEM, ENGINE
I HAVE A NISSAN ALTIMA (2011) AND MY SISTER HAS A NISSAN MURANO (2013?). BOTH CARS REMAIN RUNNING WHEN THE "SMART KEY" IS REMOVED. MY CAR BEEPS 3 TIMES IF I GET OUT WITH THE KEY WHEN IT IS RUNNING, BUT NOT MUCH NOTIFICATION. I HAVE NOT HAD A PROBLEM YET, BUT MY SISTER, IN HER 80'S, HAS LEFT HER CAR RUNNING FOR HOURS FREQUENTLY SINCE SHE BOUGHT THE MURANO (AT LEAST 5 TIMES). WE BOTH KEEP OUR CARS IN A CLOSED IN BASEMENT AND IF LEFT RUNNING COULD BE DEADLY. OUR BEDROOMS ARE DIRECTLY OVER THE GARAGE. IT SEEMS LIKE A SIMPLE TIMER COULD BE USED TO TURN THE CAR OFF IF THE KEY IS REMOVED FOR MORE THAN 5 MINUTES. AN OVER RIDE COULD BE PUT ON THE OPTION IF THE OWNER WANTS IT TO RUN LONGER FOR WINTER WARM-UPS OR WHATEVER. THE SOONER THE AUTO COMPLEX FIXES THIS THE FEWER RECALLS IN THE FUTURE. I REALLY WORRY ABOUT MY SISTER AND OTHERS NOT AS TECH SAVVY OR MAYBE WITH MEMORY/ATTENTION ISSUES. THE INCIDENT DATE ABOVE IS CLOSE TO THE DATE THAT I BOUGHT THE CAR NEW, SINCE THIS ISSUE EXISTED THE DAY THAT I BOUGHT IT. I WAS NOT AWARE OF THE DANGER UNTIL MY SISTER REPEATEDLY LEFT HERS RUNNING UNKNOWINGLY. I'M SURE THAT YOU ARE AWARE THAT THIS PROBLEM MAY NOT BE NISSAN SPECIFIC AND ALL COMPANIES WILL NEED TO FIX IT. THANK YOU FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749987August 20, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. WHILE DRIVING AT 65 MPH, THE CONTACT STATED THAT THE VEHICLE JERKED UNCONTROLLABLY AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703828April 6, 2015
AIR BAGS
I WAS INVOLVED IN A COLLISION WITH A 2014 DODGE RAM AND IT WAS A FRONT IMPACT COLLISION. MY CAR WAS TOTALLED ( THE IMPACT EVEN CRUMBLED THE REAR QUARTER PANEL) BUT THE AIRBAG ON THE DRIVER'S SIDE DID NOT DEPLOY. THE REPAIR COMPANY WAS CONFUSED WITH THE AMOUNT OF DAMAGE TO MY VEHICLE AND THE AIRBAG DID NOT DEPLOY. II SUSTAINED INJURIES TO MY NECK, BACK AND LEFT SIDE. I STILL HAVE BACK PAIN BUT I'M GETTING BETTER. CONFUSED AS TO WHY THE AIRBAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10701733March 25, 2015
TIRES, STEERING, STRUCTURE:BODY, AIR BAGS
I WAS TRAVELING WITH 2 SMALL CHILDREN ON A STRAIGHT WAY ON HWY AND THE FRONT TIRE BLEW IN THE SIDEWALL OF MY MICHELIN TIRE. I WAS PULLED ACROSS THE OTHER LANE INTO A DITCH STRIKING A STONE CULVERT AFTER GOING AIRBORNE. I HAD PURCHASED A SET OF MICHELIN TIRES AND THEY WERE A 70,000 MILE TIRE AND HAD 23,000 MILES ON THEM WHEN THIS OCCURRED. AFTER INVESTIGATION IT WAS DETERMINED A BLOWOUT AS THERE WAS NO DAMAGE TO WHEEL INDICATION OF ROAD HAZARD THAT WOULD HAVE CAUSED THIS TYPE OF DAMAGE TO TIRE. IN OTHER WORDS, THE TIRE AND WHEEL WERE IN PERFECT CONDITION OTHER THAT THE BLOWN PART IN THE SIDEWALL AND IF I WOULD HAVE HIT SOMETHING HARD ENOUGH TO CAUSE THE TIRE THAT TYPE OF DAMAGE, THEY SAID IT WOULD HAVE DEFINITELY AFFECTED MY WHEEL. THE TIRE HAD TO BE DEFECTIVE AS THERE IS REPORTS ARE ALL OVER INTERNET THAT THESE INCIDENTS ARE OCCURRING WITH MICHELIN TIRES. BUYER BEWARE! MY CAR WAS A TOTAL LOSS. I AM WITHOUT WORK AND WITHOUT A CAR NOW. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10695205March 18, 2015
FUEL/PROPULSION SYSTEM, ENGINE
THE CHECK ENGINE LIGHT LIT ON THE DASHBOARD. THE ASSOCIATED ENGINE CODE WAS P2A00 AND BOTH THE UPSTREAM (AIR/FUEL RATIO) AND DOWNSTREAM (OXYGEN) AIR SENSORS HAD TO BE REPLACED. THE REPAIR COST CLOSE TO $1,000 PLEASE NOTE: THIS IS AFTER MANY OTHER COSTLY REPAIRS, INCLUDING MOST RECENTLY ANOTHER FILING WITH THE NHTSA REGARDING ISSUES WITH THE POWER STEERING SYSTEM WHERE THE RACK & PINION HAD TO BE REPLACED. WHILE THE CAR HAS A LOT OF MILES, THEY'RE MAINLY HIGHWAY MILES AND THE CAR HAS BEEN EXTREMELY WELL MAINTAINED. ADDITIONALLY PLEASE NOTE: THE CATALYTIC CONVERTER WAS REPLACED ~33K MILES AGO. DURING THIS REPLACEMENT, SUPPOSEDLY, THE AFOREMENTIONED SENSORS SHOULD'VE BEEN CHECKED AND POSSIBLY REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690143February 23, 2015
ELECTRICAL SYSTEM
THIS IS AN INCIDENT THAT HAS OCCURRED MULTIPLE TIMES, MOST RECENTLY ON 2/23/15. CAR WOULD NOT START IN COLDER WEATHER. REPLACED BATTERY IN JANUARY OF 2014 FINE FOR AWHILE. HAPPENED AGAIN IN DECEMBER 2014. GOT JUMP START AND TOOK TO REPAIR SHOP. COULD NOT FIND ANYTHING WRONG WITH IT. STARTED FINE FOR SHOP. JANUARY 2015, INCIDENT OCCURRED AGAIN WHERE CAR WOULD NOT START. BROUGHT BACK TO REPAIR SHOP, SAID I HAD A FAULTY BATTERY. BATTERY REPLACED. FEBRUARY 2015, LESS THAN 3 WEEKS AFTER NEW BATTERY PUT IN, CAR STARTS FINE. STOPPED FOR GAS NOT EVEN 2 MINUTES LATER. TRYING TO START CAR AFTER FILLING UP, CAR WILL NOT START. STEERING WHEEL IS IN LOCKED POSITION, BRAKES ARE LOCKED UP, RED LIGHT FLASHING AS ON DASH AS IF THERE IS NO KEY IN THE CAR. LOCKS WERE NOT RESPONSIVE TO EITHER MANUAL BUTTON ON DOOR NOR WITH KEY FOB. IGNITION WOULD NOT EVEN COME CLOSE TO TURNING OVER. NO LIGHTS WOULD TURN ON. CAR WAS JUST DEAD. HAD TO TOW TO REPAIR SHOP, WHERE MECHANIC SAID BATTERY WAS COMPLETELY DEAD. IT WAS BRAND NEW 3 WEEKS AGO!!!! STILL DON'T KNOW THE REAL ROOT OF THE PROBLEM. NO ONE CAN FIND ANYTHING ELSE WRONG WITH IT. HAVE READ SEVERAL OTHER POSTS WITH SIMILAR SITUATIONS AND IT SEEMS THAT NISSAN FIXING THE BCM IS THE ONLY THING THAT SEEMS TO WORK IN THE LONG RUN. THIS IS SOMETHING THEY SHOULD BE MANDATED TO DO!!!! CAR IS BARELY 4 YEARS OLD AND HAS HAD THIS PROBLEM FOR OVER A YEAR. RIDICULOUS! NISSAN NEEDS TO OWN UP TO THEIR FAULTY "NO KEY" IGNITION SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689746February 21, 2015
ELECTRICAL SYSTEM
AIR CONDITIONER STOPPED WORKING DURING NORMAL USE. THE COIL TO THE COMPRESSOR IS FRIED AND WILL NOT TURN ON THE A/C EVEN THOUGH IT HAS WORKING AMOUNTS OF FREON AND ALL OTHER EQUIPMENT IN A/C SYSTEM IS GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681644February 5, 2015
ELECTRICAL SYSTEM
I AM CURRENTLY IN THE ARMY. I AM CONDUCTING TRAINING AT FORT SILL, OK AND MY WIFE IS IN NORTH CAROLINA WHERE I ACTUALLY WORK. MY WIFE DROPPED THE KIDS OFF AT THEIR SCHOOLS AND WENT TO THE STORE WHERE THE CAR WAS RUNNING FINE AND WAS HAVING NO ISSUES. WHEN SHE RETURNED TO THE CAR TO START IT, THE STEERING WHEEL WAS LOCKED, BRAKES WERE LOCKED, DASHBOARD LIGHTS WOULD NOT COME ONE, HAD THE RED BLINKING CAR WITH KEY SYMBOL AND THE IGNITION SWITCH WAS SAYING LOCKED, SHE WAS STUCK IN TOWN, NO WAY TO PICK UP OUR KIDS, AND NO WAY TO GET BACK HOME. ENDED UP PAYING TOW TRUCK TO TAKE CAR TO THE HOUSE, CHANGED BATTERIES IN KEY FOB. CHECKED THE BATTERY, AND NOTHING HAS FIXED IT. I HAVE DONE SOME RESEARCH ON THIS ISSUE AND THERE ARE A MULTITUDE OF COMPLAINTS ON THIS. THIS NEEDS TO BE FIXED NOW, I WOULD BE A LOT MORE FURIOUS IF IT WOULD HAVE BEEN MY WIFE ALONG WITH BOTH OF MY SONS THAT ARE 4 AND 2. THEY WOULD HAVE BEEN STUCK THERE IN THE COLD WITH NO WAY HOME AT THAT TIME. NISSAN NEEDS TO GET OFF THEIR BUTTS AND TAKE RESPONSIBILITY ON THEIR CAR DEFECTS. THIS IS A SERIOUS PROBLEM AND POTENTIALLY BE A HAZARD IF THIS HAPPENS WHILE DRIVING. PLEASE PUSH TO GET THIS ISSUE FIXED BEFORE SOMEONE DOES GET HURT. DO A SEARCH ON 2011 NISSAN ALTIMA WITH STEERING WHEEL LOCKING AND NOT STARTING YOU WILL BE AMAZED AT ALL THESE COMPLAINTS.NOW MY WIFE HAS TO WAIT UNTIL I GET BACK FROM TRAINING TO GET THE CAR FIXED. GETTING IT FIXED HERSELF IS IMPOSSIBLE DUE TO MY 4 YEAR OLD BE AUTISTIC. I AM BEGGING FOR YOUR HELP AND TO LOOK INTO THIS ISSUE FOR EVERYONE'S SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679608January 28, 2015
STEERING, ELECTRICAL SYSTEM
THERE HAVE BEEN SEVERAL TIMES THE CAR WAS UNABLE TO START AND UNABLE TO BE SHUT OFF WITHOUT HAVING TO BE TOWED. THEY CLAIMED IT WAS A BATTERY ISSUE, BUT THE CAR ALMOST ACTED LIKE IT WAS ENCOUNTERING A SOFTWARE CRASH BOTH TIMES. I'VE HAD TO HAVE THE EXHAUST / CATALYTIC CONVERTER REPLACED ON THE CAR. I'VE HAD SEVERAL MAJOR STEERING PROBLEMS. AT ONE POINT, A TIE ROD HAD TO BE REPLACED ON THIS CAR. THE LATEST STEERING ISSUE JUST OCCURRED IN THE LAST FEW WEEKS. ON JANUARY 16, I TOOK A ROAD TRIP WITH MY FIANCE AND HER SISTER TO MEMPHIS, TN TO VISIT HER OTHER SISTER. ON THE WAY DOWN WE NOTICED THE CAR WAS DIFFICULT TO STEER. UPON INSPECTION, WE FOUND THE POWER STEERING FLUID WAS LOW. WE REPLACED IT. HOWEVER, WE FOUND IT STRANGE GIVEN THE EXCELLENT MAINTENANCE ON THE CAR. AS WE DROVE, THE STEERING ISSUES RECURRED. WE FIGURED OUT THERE WAS A LEAK IN THE SYSTEM. WE BOUGHT A LOT OF POWER STEERING FLUID IN ORDER TO MAKE IT TO MEMPHIS (THERE WEREN'T MANY MAJOR CITIES ON OUR WAY BETWEEN WHERE WE CAME FROM AND MEMPHIS, SO WE HAD TO GET TO MEMPHIS.) SEVERAL MECHANICS CONFIRMED THE ISSUE WAS THE RACK & PINION SYSTEM ON THE CAR. THE DEALERSHIP THAT ULTIMATELY REPAIRED THE CAR MENTIONED THIS BRAKE WAS HIGHLY UNUSUAL, NOT DUE TO POOR MAINTENANCE, AND NOT DUE TO ROAD HAZARDS. SINCE THE CAR IS NOT OUT OF WARRANTY, I HAD TO PAY FOR THE REPAIR MYSELF. GIVEN THE OTHER MAJOR REPAIRS THAT HAVE OCCURRED IN THE SHORT TIME I'VE HAD THIS CAR, ESPECIALLY GIVEN THE VERY DILIGENT MAINTENANCE I'VE BEEN PERFORMING ON THE CAR AND DESPITE THE MANY MILES ALREADY ON IT, I BELIEVE I'VE BEEN SOLD A LEMON. AS A RESULT OF THIS COSTLY REPAIR, I'LL PROBABLY HAVE TO SELL A PORTION OF MY 401K. I ADDITIONALLY HAD ADDED EXPENSES SENDING MY FIANCE AND HER SISTER BACK HOME SO THEY COULD GO TO WORK, ROOM & BOARD, CAR RENTAL, AND LOST A DAY OF WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662396December 5, 2014
STEERING
STEERING WHEEL IS PEELING ON THE TOP AND IS SOFT TO THE POINT WHERE AT ANY GIVEN MOMENT THE FOAM WILL BE IN MY HAND.THE CAR WAS A CERTIFIED PRE-OWNED VEHICLE BY NISSAN AND BOUGHT AT NISSAN. THEY REVIEWED THE DEFECT TO BE REPLACED AT "GOODWILL" BUT IT DID NOT QUALIFY AS A REASON TO A REPLACE; EVEN THOUGH IT IS A POTENTIAL DANGER TO THE DRIVER OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660318November 23, 2014
ELECTRICAL SYSTEM
MY ALTIMA FAILED TO RESPOND TO THE START BUTTON AND EXHIBITED ALL ALARMS LIT ON THE DASHBOARD (INCLUDING ERRONEOUS INDICATIONS OF OPEN DOORS.) AAA SERVICE WAS FORBIDDEN BY AAA TO PROVIDE ANY SERVICE BEYOND BATTERY AND TOWING. AFTER BEING TOWED TO A TIRE SHOP, I BEGGED THE MECHANICS TO DETACH THE GROUND WIRE IN ORDER TO REBOOT THE COMPUTER. THIS WORKED! AN INTERNET SEARCH REVEALED THAT THIS CONDITION AND FIX WAS IDENTICAL TO ONES DESCRIBED IN SERVICE BULLETIN NTB12-041. MY COMPLAINT IS AGAINST THE DEALERSHIP (NISSAN BRIDGEWATER NJ) WHO FAILED TO APPLY THIS SOFTWARE PATCH WHEN IT FIRST APPEARED IN APRIL 2012 DESPITE MANY RETURNS I MADE TO THEM FOR ROUTINE WARRANTY SERVICE. THE OCCURRENCE OF THIS FAILURE AND CITATION OF THE SERVICE BULLETIN HAS BEEN REPORTED BY SEVERAL USERS IN NISSAN USER FORUMS. THIS IMPLIES THAT OTHER DEALERS ARE SIMILARLY NEGLIGENT IN KEEPING CARS CURRENT WITH SERVICE BULLETINS APPLICABLE TO THEIR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654579November 12, 2014
AIR BAGS, STRUCTURE:BODY, ENGINE
I WAS IN A BUMPER TO BUMPER ACCIDENT AND THE FRONT END OF MY CAR WAS SMOOCHED IN. MY CHEST HIT THE STEERING WHEEL (MY SEAT BELT WAS BUCKLED) KNOCKING THE AIR OUT OF ME, BUT MY AIRBAGS DID NOT DEPLOY. WE HAVE TAKEN OUR CAR INTO THE DEALERSHIP SEVERAL TIMES TO COMPLAIN ABOUT THE PASSENGER AIRBAG SENSOR. EVERY TIME WE GET IT BACK WE GET THE SAME ANSWER "WE DON'T SEE ANYTHING WRONG WITH THE SENSOR". WE RECENTLY TOOK OUR CAR IN 2 WEEKS PRIOR TO THE ACCIDENT AND WE ASKED THEM IF OUR CAR WAS ON THE AIR BAG RECALL LIST THAT WAS ALL OVER THE NEWS. THEY TOLD US NOT TO WORRY ABOUT ANYTHING BECAUSE OUR CAR WAS NOT ON THAT LIST. I ENDED UP IN URGENT CARE AFTER THE ACCIDENT WITH MUSCLES SPASMS AND A BRUISED CHEST. WHY DIDN'T MY AIRBAGS GO OFF?! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10649888October 25, 2014
STRUCTURE:BODY, VISIBILITY/WIPER
DASHBOARD IS MELTING IN FLORIDA SUN DESPITE USING REFLECTOR SHADE. DASHBOARD NOW STICKY TO TOUCH ESPECIALLY NEAR WINDSCREEN FRONT AND REAR. SHINES ONTO WINDSCREEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649499October 23, 2014
POWER TRAIN
I WAS TRAVELING ON THE 60W IN MORENO VALLEY. THE TEMPERATURE WAS ABOUT 90, IT WAS PRETTY DRY AND HOT. I WAS CRUISING ALONG AT 70 MPH WITH MY BROTHER, INFANT NIECE AND 10 YEAR OLD SON. WHEN ALL OF THE SUDDEN THE SPEED JUST DROPPED TO ABOUT 35 MPH, DUE TO THERE NOT BEING ANY WARNING AT ALL (NO ERROR LIGHTS OR BRAKE LIGHTS), THE CAR BEHIND US NEARLY REAR ENDED US. THEY HAD TO SWERVE SO SUDDENLY IT ALMOST CAUSED THEM TO CRASH INTO THE CAR NEXT TO US. I ENDED UP PULLING OVER FOR A FEW MINUTES, EVERYTHING SEEMED TO BE FINE, SO WE CONTINUED THE DRIVE HOME. ABOUT 8 MILES DOWN THE ROAD, THE CAR'S SPEED DROPPED AGAIN. THIS TIME I WAS ALREADY IN THE SLOW LANE AND WAS ABLE TO AVOID ANY NEAR CRASHES. I BROUGHT THE CAR TO NISSAN IN CORONA CA. AFTER A COUPLE DAYS, THEY WERE ABLE TO DIAGNOSE THE PROBLEM BEING THE CVT. I FEEL THERE SHOULD BE SOME SORT OF A RECALL ON THE ALTIMA CVT. NISSAN HAS BEEN AWARE OF THE POTENTIAL PROBLEM WITH THE SPEED REDUCING WHILE THE CVT GOES INTO SAFE MODE WITHOUT ANY WARNING TO THE DRIVER OR OTHERS ON THE ROAD. NISSAN HAS KNOWN ABOUT THIS ISSUE FOR QUITE SOME TIME, BUT THEY DO NOT SEEM TO CARE ABOUT THEIR CUSTOMER'S SAFETY AND WELL-BEING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611119July 16, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
WHILE DRIVING ON THE HIGHWAY, THE CAR LOST POWER SUDDENLY. THERE WERE NO WARNING SIGNS PRIOR TO THIS HAPPENING. I WAS ABLE TO MAKE IT TO THE BREAKDOWN LANE WITHOUT CAUSING AN ACCIDENT. THE CAR WOULD NOT START BACK UP. NISSAN ENDED UP REPLACING THE TRANSMISSION AND THE INVERTER ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608791July 7, 2014
POWER TRAIN
ON JUNE 26, 2014 AROUND 8PM, THE CAR BEGAN TO ABRUPTLY LOSE ACCELERATION. I WAS UNABLE TO ACCELERATE PAST 25MPH. I FORTUNATELY MADE IT HOME THAT EVENING, BUT FRIDAY, JUNE 27, 2014; THE VEHICLE WOULD NOT ACCELERATE AT ALL. THE ENGINE WOULD NOT REV IN ANY GEAR AND I WAS ALMOST STRANDED IN THE MIDDLE OF I95S DURING LUNCHTIME RUSH HOUR. I UNFORTUNATELY HAD TO HAVE THE CAR TOWED TO CHAPMAN NISSAN, WHERE I WAS TOLD THAT THEY WOULD ATTEMPT TO LOOK AT MY CAR ON MONDAY, JUNE 30. I CALLED ON MONDAY, JUNE 30 AND DID NOT RECEIVE A RESPONSE UNTIL 230PM, WHERE I WAS TOLD THAT THE TRANSMISSION ON THE CAR NEEDED TO BE REPLACED. I IMMEDIATELY FILED A COMPLAINT WITH NISSAN THE MANUFACTURER AS THIS WAS EXTREMELY UNEXPECTED ON A 3 YEAR OLD VEHICLE. I RECEIVED A VOICE MESSAGE FROM A REGIONAL COMPLAINT MANAGER ON JULY 1 WHO STATED THAT SHE WOULD CALL BACK ON JULY 2. I HAVE CALLED EVERY BUSINESS DAY SINCE JULY 2 WITH NO ADEQUATE RESPONSE FROM NISSAN. IN DOING MY RESEARCH FOR NISSAN ALTIMA TRANSMISSION ISSUES, I DISCOVERED THAT THIS "WAS" A COMMON ISSUE FROM 2006-2010, WHERE THEY EXTENDED THE WARRANTY ON THE TRANSMISSION TO 120K MILES. IN 2011, THEY REDUCED THE WARRANTY TO 60K MILES. HOWEVER, WHAT NISSAN FAILED TO DO WAS ALERT OWNERS, THAT THEY HAD ISSUED "SERVICE BULLETINS" TO THEIR DEALERSHIPS DOCUMENTING THE EXACT PROBLEM I HAD EXPERIENCED ON JUNE 27. THE SERVICE BULLETIN NOTICES ARE: 336174, 361957, NTB10121, NTB1012057. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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