Mitsubishi Outlander Complaints (2003)

116 consumer complaints on file.

#10141332October 31, 2005
AIR BAGS:FRONTAL
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A THREE CAR COLLISION. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TOWED TO THE MECHANIC, AND HE DETERMINED THAT THE WIRE FOR THE SENSOR WAS TORN. THIS SHOULD HAVE MADE THE AIRBAGS DEPLOY. A POLICE REPORT TAKEN AT THE SCENE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10136135September 11, 2005
STEERING
ON SEPT 3 MY WIFE WAS DRIVING OUR 2003 MITSUBISHI OUTLANDER WHEN IT VEERED TO THE RIGHT SO SHARPLY THAT IT ALMOST PULLED THE STEERING WHEEL FROM HER GRASP. THE COULD NOT DUPLICATE THE OCCURRENCE,WE DECIDED WE WOULD GET IT CHECKED OUT NEXT WEEK. BEFORE WE COULD GET THE VEHICLE CHECKED OUT,DUE TO HURRICANE KATRINA,ON SEPT.9 MY YOUNGEST DAUGHTER WAS JUST LEAVING SCHOOL, HAD ONLY GONE A FEW HUNDRED YARDS WHEN THE CAR SUDDENLY VEERED TO THE RIGHT,CAUSING HER TO GO OFF THE ROAD AND FLIP THE CAR. A WITNESS SAID SHE SAW SOMETHING FLY OUT FROM UNDERNEATH THE CAR JUST BEFORE THE CRASH. WITH THE CAR UPSIDE DOWN WE ALL SAW THE CV JOINT BROKEN. I LOOKED ON THE SIDE OF THE ROAD DOWN FROM THE ACCIDENT SITE AND FOUND A PART THAT MAY BE THE CAUSE OF THE CRASH,I AM CHECKING THIS OUT,BUT HAVE ALSO FOUND OUT THROUGH INTERNET RESEARCH THAT THIS IS A PROBLEM WITH THIS MODEL VEHICLE. DOES SOMEONE HAVE TO DIE BEFORE AN INVESTIGATION IS DONE CONCERNING THIS SERIOUS FLAW IN CONSTRUCTION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10135671September 7, 2005
EQUIPMENT
THIS IS A 2 YEAR OLD CAR AND THE HEATER AND AIR CONDITIONER DO NOT WORK. I HAVE RA AND LUPUS AND MY HUSBAND HAS EMPHYSEMA. THE LACK OF AIR CONDITIONING MAKES IT HARD FOR HIM TO BREATH WHEN IT IS REALLY HOT, AND THE COLD REALLY HURTS MY JOINTS. THE AIR BROKE JUST A COUPLE OF MONTHS AFTER WE BOUGHT IT, WE TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS NOT COVERED UNDER THE WARRANTY, WE BOUGHT THE EXTENDED WARRANTY. THEN A MONTH AGO THE HEATER STOPPED WORKING, WE AGAIN TOOK IT TO THE DEALER AND THEY SAID IT WAS NOT COVERED BY THE WARRANTY BECAUSE IT IS A DEFECTIVE HEATER,SO THERE FOR IT IS NOT COVERED, I DO NOT KNOW WHY I PURCHASED A WARRANTY IF IT DOES NOT COVER DEFECTIVE EQUIPMENT. MY HUSBAND AND I ARE BOTH DISABLED AND ON A FIXED INCOME WHICH IS WHY WE PURCHASED THE EXTENDED WARRANTY, WE CAN NOT AFFORD TO FIX IT CAN YOU HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130966August 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE FIRST TIME THE PROBLEM HAPPENED WAS ABOUT A YEAR AGO WHEN COMING TO A STOP SIGN. THE CONSUMER PUT HER FOOT ON THE BRAKE AND THE VEHICLE WOULDN'T STOP. THE CONSUMER USED THE EMERGENCY BRAKE TO STOP. WHEN CONSUMER TRIED TO STOP WHILE GOING 10 MPH THE FIRST TIME THERE WAS NO PRESSURE IN THE BRAKES AND THEY WENT TO THE FLOOR. CONSUMER DIDN'T TAKE THE CAR TO THE MECHANIC AT THAT TIME. THE PROBLEM SEEMED TO HAPPEN A ONCE A MONTH. IN MAY IT HAPPENED TWICE. THE OWNER HAD THE VEHICLE TOWED FROM WORK TO THE DEALERSHIP WHO ADVISED THE CONSUMER THEY COULD NOT FIND ANY PROBLEM. TWO WEEKS LATER WHILE DRIVING ON A BACK ROAD THERE WAS A MAN HOLDING A SIGN TELLING CARS TO SLOW DOWN, WHEN THE CONSUMER TRIED TO SLOW DOWN, THE BRAKES WENT TO THE FLOOR AGAIN. CONSUMER PULLED EMERGENCY BRAKE AGAIN TO GET VEHICLE TO STOP. THE OWNER STATES THE BRAKES JUST WON'T HOLD. THE OWNER CALLED THE DEALERSHIP AGAIN TO INFORM THEM OF THE PROBLEM AND THEY CAN'T REPAIR THE BRAKES BECAUSE THEY CAN'T FIND ANY PROBLEMS WITH THE BRAKES. YESTERDAY WHILE DRIVING HOME FROM WORK THE OWNER PULLED UP TO GET OUT OF PARKING LOT AND TRIED TO PUT THE BRAKES ON WHEN THEY WENT TO THE FLOOR AGAIN, AND THEN THE OWNER PULLED THE EMERGENCY BRAKES AND VEHICLE STOPPED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129169July 18, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
DT: VEHICLE IS A 2003 MITSUBISHI OUTLANDER. TOOK IT TO IDEAL MITSUBISHI AUTOMOTIVE GROUP 645 S. HIGHWAY 92 SIERRA VISTA, AZ 85635 520-458-4808. THEY FLUSHED THE TRANSMISSION ON 6-13-05, AND ON 6-14-05 SHE WAS ON A PULL OUT WITH HER FOOT ON THE BRAKE WHEN THE VEHICLE BEGAN TO ACCELERATE AND THE WHEELS STARTED TO SPIN. SHE CONTACTED DEALERSHIP ON 6-14-05 AND LEFT A MESSAGE. ON 6-20-05 SHE WAS STOPPED AT AN INTERSECTION WHILE ACCELERATING VERY SLOWLY AND TURNING RIGHT, IT HAD A POWER SURGE, WHICH CAUSED IT TO BE PUSHED INTO THE OTHER LANE. ALSO, ON 6-20-05 WHILE AFTER VEHICLE SURGED AND JUMPED FORWARD IN THE LANE LIKE IT WAS BUCKING WHILE DRIVING ABOUT 20-30 MPH. CONTACTED THEM AGAIN AND THEY DID NOT KNOW HOW TO RETRIEVE THEIR VOICE MAIL THAT WAS WHY THEY DID NOT CALL HER BACK. THEY TOLD HER TO BRING VEHICLE BACK , AND THEY DID NOTHING WRONG, AND THAT IT HAD TO BE SOME OTHER MALFUNCTION. BETWEEN 6-13 AND 6-21 THERE WERE OTHER OCCURRENCES WHICH THE CONSUMER HAS NOT DOCUMENTED. ON 6-21-05 TOOK IT TO A LOCAL MECHANIC ,TIGERS SERVICE CENTER 160 EAST CALLE SONORA NOGALES, AZ 85621 520-377-2810, THEY TOLD CONSUMER THAT THERE WAS NO TRANSMISSION FLUID SHOWING ON THE STICK. THE MECHANICS PUT IN TRANSMISSION FLUID AND REINSTALLED THE AIR FILTER SO THAT THE CASING WOULD SHUT. WHEN THEY FOUND THE RUBBER GASKET FROM THE OLD AIR FILTER. THEY GAVE HER A TSB . 0323006 SUBJECT- TORQUE CONVERTER VIBRATION. WHILE AT THE MECHANICS THE CONSUMER CALLED THE DEALERSHIP AND HAD THEM TO TALK TO EACH OTHER. THE DEALERSHIP SENT THE SPECIAL TRANSMISSION FLUID TO THE MECHANICS AT NO CHARGE. ON 6-24 -05 SHE SENT A LETTER BY REGISTERED MAIL TO THE DEALERSHIP ADDRESSING HER CONCERN. 6-27-05 SHE CALLED THE DEALERSHIP SERVICE MANAGER, HE SAID, THAT THERE WERE HOLES IN HER STORY. ON 7-11-05 SHE TOOK IT BACK THE MECHANICS BEFORE GOING ON VACATION, AND THERE WERE NO PROBLEMS WITH IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114297March 18, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
LOUD TICKING NOISE, INTERNITENT AT IDLE SPEED. SOUNDS LIKE VALVE STICKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114293March 18, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT BRAKES SQUEAK AND LOCK UP WHEN COLD, (MORNINGS) DEALER SAY IT'S NORMAL. MY FRIEND HAS AN OUTLANDER AND HE DOES NOT HAVE THE SAME PROBLEM. I HAVE TAKEN IT IT 4 TO 5 TIMES. THE BRAKES LOCKING UP NEARLY CAUSED A COLLISION FROM THE CAR BEHIND ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113228March 1, 2005
SUSPENSION:FRONT
VEHICLE PULLED TO THE RIGHT ALL THE TIME. CONSUMER HAD THE VEHICLE SERVICED FOR ALIGNMENT, AND THE ARMS WERE REPLACED. HOWEVER, THIS HAD NOT SOLVED THE PROBLEM. MANUFACTURER REFUSED TO ADMIT THERE WAS A PROBLEM WITH THESE VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108485February 3, 2005
UNKNOWN OR OTHER
HAVE HAD A CONSTANT SQUEAL AND PULLING AND DRIFTING IN OUTLANDER FOR THE LAST 4 MONTHS. HAVE HAD IT CHECKED OUT 3 TIMES BEFORE. TODAY IT WAS LOUDER AND CAR DID NOT FEEL RIGHT. GOT OFF THE HIGHWAY AND CAR POWER WAS LOST. MANUERVERED CAR TO RIGHT HAND SIDE. TURNED EVERYTHING OFF. TURNED CAR BACK ON AND IT WAS "FINE". CALLED ROADSIDE ASSISTANCE AND WAS DISCONNECTED THREE TIMES. CALLED 411 WENT STRAIGHT TO CLOSEST DEALER WHO WENT FOR RIDE A LONG AND SAID IT WAS FINE. DROVE TOWARDS HOME AND CAR WAS NOT DRIVING RIGHT STILL DRIFTING MORE, SQUEAL WAS BACK, STRANGE ACCELERATION NOISES, SPEEDOMETER SEEMED OFF, TACHING WAS HIGH. WENT TO DEALER CLOSEST TO HOME. THEY ARE LOOKING AT IT NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101965December 1, 2004
TIRES:SIDEWALL
VEHICLE HAS HAD TWO TIRE BLOW OUTS ON PASSENGER'S REAR, AND DRIVER'S FRONT TIRES. CONSUMER REPLACED THE TIRES AT CONSUMER'S EXPENSE. NO RECALLS FOUND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098395November 7, 2004
ELECTRICAL SYSTEM
THE ENGINE HAS STARTED ON ITS OWN W/OUT THE KEY IN THE IGNITION. YOU CANNOT TURN THE ENGINE OFF W/ THE KEY, AFTER SOME TIME IT WILL TURN ITSELF OFF. THIS PROBLEM HAS OCCURRED TWICE. THE FIRST TIME THE DEALERSHIP REPLACED THE IGNITION. THE SECOND TIME THE DEALERSHIP STATED IT IS IMPOSSIBLE, AND DID NOT FIND A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098059October 31, 2004
SUSPENSION:FRONT
1. EVER SINCE I PURCHASED THE VEHICLE, IT HAS ALWAYS PULLED TO THE RIGHT. I TOOK THE VEHICLE INTO THE SHOP AND A ALIGNMENT WAS DONE. THE PROBLEM STILL PERSIST. THE RIGHT SIDE TIRE IS STARTING TO WORN EVEN WITH THE NEW ALIGNMENT AND BALANCE AND ROTATION. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098060October 31, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
6 MONTHS AFTER VEHICLE PURCHASED. THE TWO FANS (RADIATOR AND COOLING) FAN STARTED TO COME ON AT THE SAME TIME. THE COOLING FAN ONLY NEEDS TO COME ON WHEN VEHICLE'S ENGINE IS HOT. BUT THE FAN COMES ON WHEN A TURN ON THE CAR FOR THE FIRST TIME. I DRIVE IT AND THE FANS KEEP ON RUNNING. IT SOUNDS LIKE I'M FLYING A PLAN AND NOT DRIVING A CAR. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT IF I HAVE THE DEFROSTER AND ON, THEN THE FANS WOULD COME ON. BUT THE FANS COME ON EITHER WAY. NO PROBLEMS FOUND BY DEALERSHIP AND SAID IT'S NORMAL. WELL, I DON'T THINK SO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095972October 18, 2004
STEERING:RACK AND PINION:RACK
VEHICLE IN FOR SECOND REPAIR OF STEERING RACK. FIRST TIME THE RACK WAS REPLACED. REQUESTED REPLACEMENT AGAIN. VERY RARE FAILURE, YET TWICE WITHIN 30 K MILES? THERE IS A VARIABLE PULSING AND UNEQUAL PRESSURE WITHIN THE STEERING RACK HYDRAULICS. FIRST INSTANCE 16000, SECOND 31K MILES. ADDITIONALLY FAILED TIE ROD IN THIS SECOND INSTANCE. BEING REPAIRED AT UNIVERSITY MIT. IN BLOOMINGTON, INDIANA, AS IN THE FIRST INSTANCE. CALLED MIT. CUST SVC AND REQUESTED NEW RACK AND REPAIR OF TIE ROD AS WELL AS ALIGNMENT. THEY STATE THIS TO BE AN ISOLATED, TWICE STRUCK, DEFECT ISSUE AND NOT A CROSS PLATFORM/VEHICLE MODEL PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079070June 30, 2004
SUSPENSION
SINCE THE PURCHASE OF OUR 2003 OUTLANDER, IT HAS VEERED BADLY TO THE RIGHT. I NOTIFIED THE DEALER OF THE PROBLEM FROM THE DATE OF PURCHASE. I HAVE HAD IT IN THE DEALERSHIP TO CORRECT THE PROBLEM 3 TIMES AND THE PROBLEM STILL EXISTS. IF YOU ARE TRAVELING AT A LOW SPEED IT IS NOT AS OBVIOUS, BUT WHEN TRAVELING AT HIGHER SPEEDS (60-70MPH) IF YOU DO NOT APPLY PRESSURE TO THE STEERING WHEEL, YOU WILL VEER RIGHT AND IN 5 TO 7 SECONDS BE IN A DITCH, OR IF PASSING ANOTHER VEHICLE, YOU WOULD CRASH INTO THEM. I CONSIDER THIS A VERY DANGEROUS PROBLEM, THAT COULD RESULT IN SERIOUS INJURY OR EVEN DEATH. I HAVE CONTACTED THE MANUFACTURER SEVERAL TIMES AND THEY HAVE CONTACTED THE DEALERSHIP. I JUST HAD THE OUTLANDER IN THE DEALERSHIP YESTERDAY FOR THE 3RD TIME, AND NEEDLESS TO SAY, THE PROBLEM IS STILL UNRESOLVED. ALIGNMENT HAS NOT SOLVED THE PROBLEM AND I AM TAKING IT BACK FOR THE 4TH TIME AND EXPECTING THE SAME END RESULTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073984May 20, 2004
SUSPENSION:FRONT
WHEN DRIVING VEHICLE PULLED TO THE RIGHT. CONSUMER TOOK VEHICLE TO DEALER FOR A WHEEL ALIGNMENT ON THREE OCCASSIONS, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073852May 18, 2004
STEERING
WHILE MAKING A RIGHT TURN THE STEERING WHEEL WANDERED OFF ON ITS OWN. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. THE DRIVER INFORMED THE MECHANIC THE PROBLEM HAD OCCURRED MORE THAN ONCE AND THE PROBLEM HAS NOT BEEN RESOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066899April 9, 2004
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE STOPPED AT A TRAFFIC LIGHT AND WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING CONSUMER'S VEHICLE TO REAR END ANOTHER VEHICLE. UPON IMPACT, BOTH FRONT AIR BAGS DID DEPLOY. CONSUMERS HEAD HIT THE STEERING WHEEL. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10064077March 29, 2004
STEERING
VEHICLE PULLS TO THE RIGHT FROM THE DAY I RECEIVED IT, RETURNED FOR SERVICE SEVERAL TIMES, STILL PULLS TO THE RIGHT. FRONT TIRES ARE WORN AFTER 29,000 MILES. LAST VISIT TIRES WERE ROTATED AND NOW THE VEHICLE PULLS VERY HARD TO THE LEFT. NOW I AM BRINGING IT BACK TO ROTATE THE TIRES BACK SO NOW IT WILL CONTINUE TO PULL TO THE RIGHT AGAIN I'M SURE. I DON'T FEEL SAFE DRIVING THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058876February 24, 2004
STEERING:LINKAGES
DRIFTS TO RIGHT-BEEN BACK 4 TIMES FOR THIS- NOW LAST TIME THEY SAY NOTHING IS WRONG AND IT NO LONGER DRIFTS-AS I DROVE OUT OF DEALER I LET GO OF WHEEL AND OFF IT GOES TO THE RIGHT...AGAIN..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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