Mitsubishi Outlander Complaints (2017)

51 consumer complaints on file.

#11128409September 10, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS UNABLE TO DRIVE ABOVE 5 MPH. THE VEHICLE WAS TOWED TO MARK'S CASA CHRYSLER JEEP (LOCATED AT 9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400), BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,727.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121954August 23, 2018
SERVICE BRAKES
EMERGENCY BRAKE AND "AUTO HOLD" FAIL. I WAS AT STOP LIGHT AND HAD THE AUTO HOLD ACTIVATED. I HAD BEEN AT THE STOP BEHIND ANOTHER VEHICLE FOR ABOUT 45 SECONDS BEFORE A BUNCH OF WARNING LIGHTS CAME UP AND THE DASH STATED EMERGENCY BRAKE FAULT, AUTO HOLD UNAVAILABLE AND THE VEHICLE BEGAN TO ROLL FORWARD. I WAS ABLE TO STOP THE VEHICLE SAFELY. I TURNED THE VEHICLE OFF THEN BACK ON AND THE FAULTS WERE GONE. NO STORED CODES HAD COME UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115575August 3, 2018
SEATS
DRIVER SEAT ROCKS BACK AND FORTH (BRAKING AND ACCELERATING) I'M AFRAID SEAT MAY BECOME SO LOSE THAT IT CAN BREAK BACK CAUSING A SAFETY ISSUE. DEALERSHIP SAID MITSUBISHI IS AWARE BUT THEY HAVE NOT DONE ANYTHING TO FIX THE ISSUE. I AM 2000 MILES AWAY FROM MY BUMPER TO BUMPER WARRANTY TO EXPIRE. I FEEL I WAS JUST BRUSHED AWAY. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104577June 28, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MAY DEPLOY. THE CONTACT CALLED AUTONATION MITSUBISHI AT (281) 766-7260 (LOCATED AT 7200 GULF FWY, HOUSTON, TX 77017) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 692.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090827April 28, 2018
VISIBILITY/WIPER
WHILE DRIVING DOWN THE INTERSTATE IN THE RAIN, MY WIPERS DISCONTINUED WORKING. THERE IS NO BLOCKAGE AND THE VEHICLE IS LESS THAN A YEAR OLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090085April 25, 2018
UNKNOWN OR OTHER, VISIBILITY:GLASS, SIDE/REAR
GLASS SPONTANEOUSLY CRUMBLED AND SHATTERED ON REAR PASSENGER DOOR. THE VEHICLE WAS PARKED AT HOME IN MY DRIVEWAY. WE WERE GETTING INTO THE VEHICLE AS USUAL IN THE MORNING TO LEAVE FOR THE DAY. THE DOOR WAS NOT SLAMMED, THERE WERE NO VISIBLE CRACKS, SCRATCHES, OR CHIPS ON THE GLASS. NO VISIBLE DAMAGE TO THE VEHICLE OR BLUNT OBJECTS IN THE AREA THAT WOULD INDICATE FOUL PLAY. WE COULD NOT FIND ANYTHING THAT WOULD EXPLAIN SUCH A RANDOM BREAKING OF THE GLASS. MY DAUGHTER SUSTAINED MINOR CUTS ON HER LEG FROM THE GLASS FALLING INTO THE REAR PASSENGER SEAT. FIRST AID WAS GIVEN, BUT NO IMMEDIATE MEDICAL ATTENTION WAS NECESSARY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11053298January 8, 2018
SERVICE BRAKES
2017 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES AND DEALERS REFUSAL TO REPAIR VEHICLE. *LD THE CONSUMER STATED THE FAILURE WAS INTERMITTENT; THEREFORE, THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS TOWED TO THE DEALERSHIP. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11056805December 27, 2017
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 90 MPH WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN, BUT THE BRAKE PEDAL FAILED. TO AVOID CRASHING INTO A MOTORCYCLE, THE CONTACT HAD TO SWERVE TO THE LEFT AND CRASHED INTO A CURB AND FIRE HYDRANT. THE VEHICLE THEN WENT AIRBORNE INTO A CANAL. THE BRAKE PEDAL CONNECTION DETACHED. THE CONTACT SUSTAINED BACK, LEFT LEG, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11022245September 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
I BOUGHT MY WIFE A NEW 2017 MITSUBISHI OUTLANDER SPORT ES FOR OUR ANNIVERSARY ON 1/24/2017. THE DOESN'T EVEN HAVE 5K MLS ON IT. RECENTLY ON 9/5/17 THE CAR STARTED TO ACT WEIRD. FROM A STOP TO GO THE CAR WOULD NOT DRIVE NORMAL. IT HAS A SLOW GET UP TO CATCH SPEED. IT DRIVES LIKE 10MPH FOR A WILE AND THEN SOMETIMES GOES BACK TO NORMAL. SHE HAS TO TURN THE IGNITION FROM ON TO OFF SO THE CAR KIND OF GOES BACK TO DRIVING NORMALLY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021454September 5, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MISSION MITSUBISHI (9800 PEDRO AVE, SAN ANTONIO, TX 78216, PHONE NUMBER: (210) 342-2886) AND WAS INFORMED THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020869August 31, 2017
SEATS
POWER DRIVER SEAT ROCKS FORWARD AND BACK DURING ACCELERATION, STOPPING, STATIONARY AND GOING OVER BUMPS. THIS HAPPENS ON CITY STREETS AND ON THE HIGHWAY. SEVERITY OF ROCKING MOTION VARIES DEPENDING ON SEAT HEIGHT ADJUSTMENT. HAD SEAT REPLACED AND REPLACEMENT HAS BEEN DOING THE SAME. HAS BEEN DOING IT SINCE NEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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