Mitsubishi Outlander Complaints (2017)

51 consumer complaints on file.

#11338245July 8, 2020
UNKNOWN OR OTHER
I HAVE HAD THIS ISSUE SINCE JUNE 2019. THE CAR WAS TAKEN TO BE SERVICED 4 TIMES FOR A MAJOR LEAK WITH A CRAZY RATTLE NOISE ON THE PASSENGER SIDE WHEN YOU DRIVE THE CAR WITH THE AC ON. EVENTUALLY THEY REPLACED THE AC ASSEMBLY. HOWEVER, IT STILL MAKES THE RATTLING NOISE FROM THE AREA THE LEAK WAS COMING FROM. I PURCHASED THE VEHICLE BRAND NEW IN 2017. TOTAL DISAPPOINTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320184April 4, 2020
ELECTRICAL SYSTEM
THE VEHICLE WON'T START. BATTERY KEEPS DRAINING, I HAVE TO CHARGE THE BATTERY WITH A CHARGER EACH TIME. I BELIEVE THERE IS A DEFECT IN THE ELECTRICAL THAT CONTINUOUSLY IS DRYING THE BATTERY. HAD IT CHECKED A YEAR AGO WHERE I PURCHASED THE CAR AND THEY TOLD ME I COULD OPT TO HAVE THEM INSTALL IN A TRICKLE CHARGER TO RESOLVE THE ISSUE, OF COURSE AT MY EXPENSE. THE VEHICLE HAS LESS THAN 8,000 MILES PRESENTLY. WHEN PURCHASED NEW IT HAD 300 MILES. NO LONGER UNDER WARRANTY, IF THE BATTERY CONTINUES TO DRAIN I FEEL IT HAS AN ELECTRICAL DEFECT NOT JUST A BATTERY ISSUE. THIS HAS HAPPENED TWICE IN THE LAST WEEK OR TWO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318252March 16, 2020
SERVICE BRAKES
EMERGENCY BREAK STUCK AND ALARM SOUNDING. FIRST TIME EBRAKE WAS EVER USED. VEHICLES EBRAKE WAS SET WHILE PARKED ON A HILL. WILL NOT DISENGAGE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307249February 5, 2020
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
THE SERVICE AIRBAG SOON LIGHT IS ON. WHEN TAKEN TO A MECHANIC IT DOESN'T SHOW ANYTHING IN THE COMPUTER. THE MIDDLE ROW MIDDLE AND RIGHT SIDE SEATBELTS ARE DIFFERENT SIZES AND PASSENGERS GET STUCK IF THEY PUT THE LATCH IN THE WRONG ONE. RUNNING BOARD CLIPS PASSENGER SIDE KEEP BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300468January 20, 2020
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
MY INTERIOR LIGHTS DO NOT WORK PROPERLY. INITIALLY WHEN I NOTICED THE PROBLEM, ONE SIDE WAS WORKING AND THE OTHER ONE WAS NOT. NOW, NONE OF THE LIGHTS WORKS. ADDITIONALLY, MY HEADLIGHTS ARE NOT WORKING PROPERLY EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296955January 3, 2020
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG SYSTEM SERVICE REQUIRED LIGHT COMES ON AND OFF CONSTANTLY WHILE DRIVING ON ANY TYPE OF ROAD AND WHILE PARKED. MITSUBISHI DEALERSHIP STATES THAT THE PASSENGER SEAT GOT WET AND THE LIGHT WILL GO OFF WHEN THE SEAT DRIES. THE SEAT HAS NEVER BEEN WET AND THE PASSENGER FLOOR IS NOT WET EITHER. DEALER REFUSES TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289331December 16, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVERY TWO OR 3 WEEKS I HAVE TO JUMP THE TRUCK TO GET IT STARTED EVEN PUT A NEW BATTERY IN IT....I HAVE BROUGHT IT TO THE MECHANIC AND BROUGHT IT TO THE MITSUBISHI CAR DEALER TO DIAGNOSE THE PROBLEM AND COULDNT FIND ANY..IT GETS VERY ANNOYING TO SEE IF THE TRUCK IS GOING TO START OR I COULD BE STRANDED SOMEWHERE ..I BOUGHT THE TRUCK IN JULY AND IT HAS INSTALLED A NEW BATTERY AND THE DEALER CANNOT DIAGNOSE THE PROBLEM.....THE TRUCK HAS ONLY 37,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282297November 25, 2019
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2017 MITSUBUSHI OUTLANDER. THE CONTACT STATED THAT THE FRONT WINDSHIELD WAS CRACKING. THE CONTACT CALLED HIS INSURANCE COMPANY TO HAVE THE WINDSHIELD REPLACED. THE WINDSHIELD WAS REPLACED, BUT IT CRACKED ALSO. THE CONTACT SUSPECTED THAT THE GLASS WAS FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280723November 18, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHEN DRIVING AND COMING TO A STOP THE VEHICLE JERKED AND I PRESSED ON THE BRAKES VEHICLE REAR ENDED VEHICLE INFRONT OF ME. SENSOR DID NOT GO OFF AND VEHICLE WAS AT FAULT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11279030November 13, 2019
LATCHES/LOCKS/LINKAGES
2017 MITSUBUSHI OUTLANDER. CONSUMER WRITES IN REGARDS TO ISSUES WITH DOOR. *LD THE CONSUMER STATED THE DRIVER'S SIDE DOOR LOCKS WERE INOPERABLE 75% OF THE TIME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278921November 8, 2019
AIR BAGS, STRUCTURE:BODY, ENGINE
FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11229797July 6, 2019
UNKNOWN OR OTHER, EXTERIOR LIGHTING
I HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR (BOUGHT IT MARCH OF 2018 WITH ONLY 12,046 MILES). SINCE I HAVE HAD THE VEHICLE, I HAVE HAD TO REPLACE THE HEADLIGHT BULB ON THE PASSENGER SIDE A TOTAL OF 4 TIMES AND A TOTAL OF 3 TIMES ON THE DRIVER SIDE (WHICH IS CURRENTLY BLOWN NOW, WHICH WILL MAKE A TOTAL OF 4 TIMES ONCE I REPLACE IT). ONCE I REPLACE THE BULB ONE SIDE, THE BULB GOES OUT ON THE OTHER SIDE ABOUT A WEEK LATER. A COUPLE OF TIMES I HAVE THOUGHT A BULB WOULD GO OUT, AND IT WOULD START WORKING AGAIN. I WAS ADVISED THAT MAYBE IT WAS CONDENSATION, BUT THERE IS NO CONDENSATION. ALSO, WHEN DRIVING, MY RADIO CONSOLE TURNS OFF AND RESTARTS AS IF I AM JUST STARTING THE VEHICLE UP. AROUND THE TIME THIS HAS HAPPENED, A HEADLIGHT BULB USUALLY BLOWS OUT. I HAVE CONTACTED MITSUBISHI, WHICH I WAS ADVISED THAT THIS IS THE FIRST TIME THAT THEY HEARD OF THIS AND THERE ARE NO RECALLS, BUT UNDER MY OWN RESEARCH, I HAVE FOUND MULTIPLE FORUMS WHERE OWNERS OF OUTLANDERS HAVE HAD THE SAME ISSUE WITH THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229435July 4, 2019
UNKNOWN OR OTHER
WE HEAR WHISTLE SOUND IN CAR WHEN WE ACCELERATE ABOVE 20 MILES SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219290June 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE AIR CONDITIONING VENT CONTROLS FAILED TO FUNCTION AND EXTREMELY HOT AIR WAS COMING OUT OF THE VENTS. BAKERSFIELD MITSUBISHI (661-398-9422, 4600 WIBLE RD, BAKERSFIELD, CA 93313) TEST DROVE THE VEHICLE AND REPLICATED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207399May 14, 2019
AIR BAGS, SERVICE BRAKES
I HAVE A 2017 MITSUBISHI OUTLANDER THAT HAS NEVER BEEN IN A WRECK OR ANYTHING PUT THE AIRBAG LIGHT COME ON AND I HAVE ALREADY TOOK IT TO THE DEALERSHIP AND THEY TIRED TO MAKE ME PAY FOR THE SERVICES IT IS ON ALL THE TIME WHEN YOU ARE DRIVING IT AND SOME TIMES THE BRAKES WILL NOT WORK RIGHT ESPECIALLY ON WET PAVEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206222May 8, 2019
SERVICE BRAKES
I BOUGHT THE CAR NEW FROM THE DEALER WITH 6,000 MILES ON IT. JULY OF 2018 THE LEFT REAR CALIPER FAILED AND DAMAGED THE ROTOR. I BROUGHT THE CAR IN AND THE ROTOR, BRAKE PADS AND CALIPER WERE REPLACED. ON APRIL 15, 2019 I BROUGHT THE CAR IN TO DEALER SERVICE THIS TIME IT WAS THE RIGHT REAR CALIPER THAT FAILED AND DAMAGED THE ROTOR. THE DEALER THEN CHANGED THE RIGHT REAR CALIPER ROTOR AND BRAKE PADS. WHEN CHANGING THE PADS ON THE LEFT SIDE THEY FOUND THE LEFT SIDE NOW LEAKING. THE CAR WAS AT THE DEALER SERVICE FROM APRIL 15TH- MAY 3RD. THEY TOLD ME THE CALIPERS WERE ON BACK ORDER. WHAT IS GOING ON WITH THESE CALIPERS? SHOULD THERE BE A RECALL ON THESE DEFECTIVE CALIPERS? I AM VERY CONCERNED FOR MY FAMILY'S SAFETY. THESE PROBLEMS WERE NOTICED WHILE DRIVING THE CAR AND A GRINDING SOUND CAME FROM THE REAR OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204515April 29, 2019
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SWERVED TO AVOID A DEER AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT RESTRAINED THE DRIVER TOO TIGHTLY. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY WAS NOTIFIED AND PLANNED TO TOW THE VEHICLE TO A FACILITY FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11202787April 22, 2019
ELECTRICAL SYSTEM
VEHICLE FIRST PRESENTED WITH THE CHECK ENGINE SOON LIGHT ILLUMINATING. THIS HAPPENED SIMULTANEOUSLY WITH THE ENGINE LOSING SPEED. THE CAR DECREASED BY TEN MPH WHILE I WAS DRIVING ON A MAJOR HIGHWAY. WITH THE FOOT PUSHING DOWN ON THE GAS PEDAL NO ACCELERATION WAS ABOUT TO OCCUR FOR SEVERAL SECONDS. THE VEHICLE THEN RETURNED CONTROL BACK TO ME AND I WAS ABLE TO REGAIN HIGHWAY SPEEDS. I HAVE TAKEN TO THE LOCAL MITSUBISHI DEALER BEGINNING AS FAR BACK AS SEPT OF 2018 THIS CAR FIVE TIMES FULLY UNDER WARRANTY. FIVE TIMES THEY RETURNED THE CAR ASSURING ME THE PROBLEM WAS RESOLVED. I HAVE RECALL SR-17-005 OF CERTAIN OUTLANDERS AND LANCERS THAT I LOCATED ONLINE. UNDER THE NHTSA WEBSITE MY VIN IS NOT UNDER RECALL, HOWEVER THE RELAY IS WHAT THEY TOLD ME WAS WRONG AND REPAIRED. THE EXPERIENCES AND DESCRIPTION OF SYMPTOMS MATCH RECALL ACCORDINGLY. THE CHECK ENGINE LIGHT ILLUMINATED AGAIN YESTERDAY 04/22/19 AND I WILL AGAIN BE RETURNING TO THE DEALERSHIP. NOW THOUGH I HAVE LOST MY CONFIDENCE IN THEIR ABILITY TO RECTIFY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176172February 11, 2019
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNED A 2017 MITSUBISHI OUTLANDER. WHILE THE CONTACT WAS MERGING INTO TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO GMC MOSSES (5200 ROUTE 60 EAST, HUNTINGTON, WV, 877-332-3584). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE AGENCY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE FAILURE MILEAGE WAS 21,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11130958September 24, 2018
SERVICE BRAKES
FROM TIME TO TIME THE BRAKES DON'T WANT TO WORK RIGHT IF YOU HAVE TO PRESS THEM KINDA HARD THEY JUST MAKE YOU KEEP GOING LIKE YOU ARE SLIDING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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