Mitsubishi Eclipse Complaints

2,377 consumer complaints on file.

#10780005October 6, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO STOP. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779792October 5, 2015
SERVICE BRAKES
I RECEIVED A RECALL NOTICE IN JULY THAT THE BRAKES COULD FAIL IF THE ABS IS ACTIVATED. MITSUBISHI REFERRED ME TO A DEALER (THE ONLY DEALER IN NEVADA). THE DEALER SAID THEY CAN'T MAKE ANY REPAIRS, BECAUSE THEY DON'T HAVE THE PARTS TO FIX THE CAR. SO, I CALLED MITSUBISHI, AND THEY SAID THERE IS NO REPAIR SOLUTION AVAILABLE. SO I REQUESTED A LOANER, SINCE MY CAR IS NOT SAFE TO DRIVE. THEY TOLD ME THEY DON'T SUPPLY LOANERS, AND THAT I SHOULD CONTINUE DRIVING THE CAR UNLESS THE BRAKES FAIL. UNBELIEVABLE! TWO MONTHS LATER, THE BRAKES FAILED AFTER ABS SYSTEM WAS ACTIVATED IN THE RAIN AND I SLID THROUGH AN INTERSECTION ALMOST CAUSING A MAJOR ACCIDENT ON A CITY STREET AT 45MPH AFTER TRYING TO STOP USING THE EMERGENCY BRAKE. THE DEALER WANTS TO CHARGE ME FOR THE TOW (BECAUSE THE VEHICLE IS DISABLED) AND FOR STORAGE (BECAUSE THEY ALLEGEDLY DON'T HAVE PARTS TO DO THE REPAIR). MITSUBISHI OFFERED NO HELP WHATSOEVER. THEY REFERRED ME BACK TO THE DEALER, AND THE DEALER CLAIMS THEY CAN'T MAKE THE REPAIR. I TOLD MITSUBISHI ABOUT MY PREVIOUS EXPERIENCE, AND THEY WERE NO HELP AT ALL. THEY SAID THEY AREN'T AUTHORIZED TO MAKE ANY DECISIONS, AND THAT ONLY THE DEALERSHIP CAN OPT TO TOW/REPAIR THE CAR OR SUPPLY A LOANER. SO NOW MY CAR SITS IN THE PARKING LOT, BROKEN DOWN WITH NO BRAKES, WITH A RECALL NOTICE IN THE PASSENGER SEAT. THEY WANT ME TO TOW THE CAR 45 MILES OUT OF MY OWN POCKET, OR DRIVE THE CAR WITH NO BRAKES. THEN THEY EXPECT ME TO PAY FOR THE LOANER. AND THEY EXPECT ME TO PAY FOR STORAGE WHILE THE CAR SITS ON THEIR LOT WAITING FOR MITSUBISHI TO COME UP WITH A REPAIR SOLUTION. UNBELIEVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779908October 5, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779284October 2, 2015
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SLOW TO RESPOND AND DIFFICULT TO DEPRESS. WHILE TRAVELING AT AN UNKNOWN RATE OF SPEED, THE BRAKE PEDAL WAS APPLIED AND DID NOT RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE TWICE. THE DRIVER DID NOT RECEIVE MEDICAL ATTENTION FROM EITHER CRASH, BUT SUSTAINED NECK AND BACK PAINS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. DURING THE FIRST CRASH, FOUR TIRES SEPARATED FROM THE VEHICLE. DURING THE SECOND CRASH, THE TWO FRONT TIRES FRACTURED. THE VEHICLE WAS TOWED TO A REPAIR SHOP FOR FURTHER INSPECTION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) AND WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10778959October 1, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778990October 1, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THERE WAS A RANDOM PROGRESSING FAILURE IN WHICH THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOOR WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE MORE THAN TWICE AND THE FAILURE WAS OCCURRING MORE FREQUENTLY. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE PERMANENT SOLUTION FROM THE MANUFACTURER FAILED. THE DEALER WAS UNABLE TO PROVIDE THE PART FOR THE RECALL UNTIL THE MANUFACTURER HAD A PERMANENT SOLUTION TO REPAIR THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PERMANENT SOLUTION WOULD BE AVAILABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778755September 30, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE CONTACT WOULD RECEIVE A SECOND LETTER NOTIFYING WHEN THE PARTS WERE AVAILABLE. ON TWO SEPARATE OCCASIONS, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER BUT REPAIR WAS UNABLE TO BE PERFORM DUE TO THE PART NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 29,030.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778797September 30, 2015
SERVICE BRAKES
WHILE PERFORMING A STOP THE BRAKE PEDAL LOST ALL PRESSURE AND WENT TO THE FLOOR. THE CAR DID STOP BUT TOOK LONGER TO DO SO. AFTER REVIEWING THE RECALL NOTICE FOR ABS BRAKES I BROUGHT THE VEHICLE TO A MITSUBISHI DEALER WHO CONFIRMED THERE WAS A RECALL BUT DID NOT INSPECT ANYTHING BEYOND DRIVING THE CAR TO TEST THE BRAKES. BETWEEN THE TIME OF THE INCIDENT AND THE ONE AND A HALF WEEKS THEY CLAIMED WAS THE NEXT AVAILABLE APPOINTMENT THE BRAKES RETURNED TO NORMAL OPERATION. THE RECALL (15V337) STATES THE HYDRAULIC UNIT WILL BE FLUSHED, CLEANED AND INSPECTED. THE DEALER INDICATED THEY WERE ONLY TESTING THE BRAKING SYSTEM BY DRIVING IT AND WHEN THE INCIDENT DID NOT PRODUCE THE SAME RESULT, THAT WAS THE END OF THEIR RESPONSIBILITY UNTIL I RECEIVED A CERTIFIED LETTER FROM THE MANUFACTURER. THIS RECALL WAS ISSUED IN MAY 2015 AND IT IS NOW THE BEGINNING OF OCTOBER 2015. THE MANUFACTURER IS OBVIOUSLY DELAYING DOING THE APPROPRIATE INSPECTION AND REPAIR WHILE THIS DANGEROUS ISSUE CONTINUES TO AFFECT MANY CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778312September 29, 2015
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
THE CAR MAKES A SOUND IN THE REAR WHEN I MAKE A TURN.THE TURNING RADIUS IS VERY BAD.I WOULDN'T DO A U TURN WITH IT.THE OTHER ISSUE IS THAT THE A/C STOPPED WORKING ON A VERY HOT DAY.WHEN I TURNED ON THE A/C THE CAR TURNED OFF THIS ALMOST CAUSED A ACCIDENT DUE TO THE SUDDEN STOP.THE DASHBOARD IS ALL CRACKED.OTHER THAN THAT THE CAR SEEMS GOOD.EVERYTHING ELSE ABOUT THE CAR I DO LIKE.THE PAINT IS PEELING OFF AND THERE SEEMS TO BE SOME RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778451September 29, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE SPYDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT STATED THAT THE SERVICE ENGINE AND AIR PRESSURE WARNING LIGHTS ILLUMINATED. THE FAILURE MILEAGE WAS 102,155.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778573September 29, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOOR BOARD. THE CONTACT STATED THAT IT WAS DIFFICULT TO STOP THE VEHICLE AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT ABS BOOSTER AND PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,406.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778019September 28, 2015
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO INDICATED THAT WATER HAD LEAKED FROM THE FLOOR BOARD CAUSING THE BRAKE PEDAL TO BECOME SLIPPERY. IN ADDITION, THE VEHICLE WOULD NOT START. WHILE CHECKING THE BATTERY CONNECTION THE CONTACT DISCOVERED THAT THE BATTERY CABLE WAS SMOKING AND HAD MELTED. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONING HOSE THAT FAILED CAUSED THE WATER LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778117September 28, 2015
SERVICE BRAKES
FOR A MONTH, I'VE NOTICED THAT MY BRAKE FLUID LEVEL WAS DECREASING RAPIDLY AND THAT I HAD TO REFILL MY BRAKE FLUID ONCE A WEEK. ON 9/22/2015, SUDDENLY MY BRAKE PEDAL HAD TO GO TO THE FLOOR BEFORE I COULD START SLOWING DOWN. I TOOK MY CAR TO A MECHANIC ON 9/24/2015. HE SAID THAT MY ABS PUMP WAS LEAKING REALLY BAD AND HE CANNOT FIND/BUY THE PART ANYWHERE AND THAT I HAD TO TAKE IT TO THE DEALERSHIP. I TOOK IT TO A MITSUBISHI DEALERSHIP THAT SAME DAY AND TOLD THEM WHAT I WAS EXPERIENCING AND WHAT I WAS TOLD. THEY KEPT THE CAR THAT DAY AND RAN TESTS AND CONFIRMED WITH ME IN THE MORNING OF 9/25/2015 THAT IT WAS THE ABS PUMP, WHICH IS PART OF A RECENT RECALL. THE SERVICE MANAGER AT THE DEALERSHIP TOLD ME THAT HE WOULD BE IN CONTACT WITH THEIR CORPORATE OFFICE ABOUT WHAT TO DO NEXT TO GET MY VEHICLE FIXED AND TO GIVE ME A RENTAL CAR IN THE MEAN TIME (I COULDN'T GET TO WORK ON 9/24 OR 9/25 BECAUSE I LIVE AN HOUR FROM WORK). IN THE EVENING OF 9/25, THE SERVICE MANAGER CALLED ME BACK AND TOLD ME THAT THE CORPORATE OFFICE IS NOT WILLING TO PROVIDE A RENTAL CAR BECAUSE THE RECALL DIDN'T SAY ANYTHING ABOUT THE ABS PUMP "LEAKING". THE RECALL ONLY MENTIONS THE VALVES WITHIN THE PUMP "STICKING", AND BECAUSE OF THAT, CANNOT DETERMINE YET IF MY CAR IS INCLUDED IN THE RECALL AND THAT ADDITIONAL TESTS NEED TO BE DONE, SO THEY WON'T PROVIDE ME WITH A RENTAL CAR YET. HE GAVE ME THE PHONE NUMBER TO MITSUBISHI SERVICE CENTER TO TRY GETTING A RENTAL CAR. I CALLED IN THE MORNING OF 9/28/2015 AND THE SERVICE CENTER EXPLAINED TO ME WHAT I'VE ALREADY BEEN TOLD BY THE SERVICE MANAGER AT THE DEALERSHIP ABOUT THE RECALL, BUT ALSO THAT MITSUBISHI DOESN'T PROVIDE LOANER VEHICLES DUE TO A RECALL BUT IT IS UP TO THE INDIVIDUAL DEALERSHIP. I EXPLAINED TO THEM THAT I'VE NOW MISSED 3 DAYS OF WORK BECAUSE OF A FAULTY PART THEY PUT IN MY CAR AND I'M LOSING MONEY. I NEED HELP WITH THIS SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776583September 25, 2015
SERVICE BRAKES
TLA* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED THE MANUFACTURER ADVISED THAT A RENTAL CAR BE DRIVEN INSTEAD AT THE OWNER'S EXPENSE. *JS, *JB UPDATED 05/17/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776649September 25, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776252September 24, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10773843September 23, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE E-BRAKE WARNING INDICATOR WAS ILLUMINATED CONTINUOUSLY. IN ADDITION, THE BRAKE FLUID WAS EXTREMELY LOW. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ABS WAS LEAKING FLUID AND THAT THE ABS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 84,090.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10773856September 23, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT EXPLAINED TO THE DEALER THAT THE VEHICLE WOULD HESITATE AND JERK FORWARD WHEN DEPRESSING THE BRAKE PEDAL. THE DEALER STATED THAT THEY HAD THE PART AND INFORMED THE CONTACT TO BRING THE VEHICLE TO THE FACILITY. WHEN THE CONTACT ARRIVED AT THE DEALER, SHE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. AS A COURTESY, THE DEALER OFFERED TO FLUSH THE BRAKES. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767489September 22, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY WHEN THE CONTACT REAR ENDED ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP FOR FURTHER INSPECTION. THE CONTACT DID NOT SUFFER ANY INJURIES. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 180,845.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10767435September 22, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mitsubishi Eclipse